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Compare Cityworks AMS and IBM Maximo Application Suite 
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At a Glance
Market Segments
Mid-Market (57.1% of reviews)
Enterprise (45.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cityworks AMS
Star Rating
(14)3.9 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Cityworks AMSIBM Maximo Application Suite
Star Rating
(614)4.4 out of 5
Market Segments
Enterprise (45.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about IBM Maximo Application SuiteSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Maximo Application Suite excels in asset tracking with a strong score of 9.1 for location and 9.2 for status, while Cityworks AMS, although competent, has slightly lower scores in these areas, indicating that Maximo may provide a more robust solution for organizations needing detailed asset management.
- Reviewers mention that the predictive maintenance features in Cityworks AMS are particularly strong, scoring 9.1, which is on par with IBM Maximo's preventive maintenance score of 9.0. However, users on G2 note that Maximo's overall maintenance management capabilities, including work orders and inspections, are more comprehensive, suggesting a slight edge for Maximo in this area.
- G2 users highlight that IBM Maximo Application Suite offers superior analytics capabilities, particularly in performance and forecasting, both scoring 9.0. In contrast, Cityworks AMS has lower scores in infrastructure KPIs and cost analysis, which may limit its effectiveness for users focused on detailed performance metrics.
- Users say that the ease of use is a significant differentiator, with IBM Maximo scoring 8.4 compared to Cityworks AMS's 7.8. This suggests that Maximo may provide a more user-friendly interface, which can be crucial for teams that require quick adoption and minimal training.
- Reviewers mention that IBM Maximo's product direction score of 9.2 indicates a strong commitment to future development and enhancements, while Cityworks AMS's score of 6.7 raises concerns about its long-term viability and innovation, which could impact users looking for a future-proof solution.
- Users on G2 report that the quality of support for IBM Maximo is rated at 8.5, higher than Cityworks AMS's 7.7. This difference suggests that Maximo may offer more reliable customer service and support resources, which can be critical for organizations that rely heavily on their software for daily operations.
Pricing
Entry-Level Pricing
Cityworks AMS
No pricing availableIBM Maximo Application Suite
No pricing availableFree Trial
Cityworks AMS
No trial information availableIBM Maximo Application Suite
Free Trial is available
Ratings
Meets Requirements
8.0
9
9.0
386
Ease of Use
7.8
9
8.4
398
Ease of Setup
6.9
6
7.5
197
Ease of Admin
6.4
6
7.9
163
Quality of Support
7.7
8
8.5
373
Has the product been a good partner in doing business?
7.3
5
8.4
161
Product Direction (% positive)
6.7
7
9.1
369
Features by Category
Monitoring
Not enough data
9.1
182
Not enough data
9.1
179
Not enough data
8.2
174
Analytics
Not enough data
8.9
178
Not enough data
9.0
178
Not enough data
8.9
176
Agentic AI - Asset Performance Management
Not enough data
9.2
8
Not enough data
9.4
8
Asset Definition
Not enough data
9.2
180
Not enough data
8.9
178
Not enough data
8.6
179
Not enough data
8.8
179
Asset Tracking
Not enough data
9.1
173
Not enough data
9.2
183
Not enough data
9.1
179
Inventory
Not enough data
9.1
176
Not enough data
9.0
178
Not enough data
9.0
178
Depreciation
Not enough data
8.8
174
Not enough data
8.9
176
Not enough data
8.5
163
Not enough data
8.7
169
Maintenance
Not enough data
9.0
172
Not enough data
9.2
176
Not enough data
9.1
172
Not enough data
9.1
173
Not enough data
8.9
173
Not enough data
8.8
166
Field Service
Not enough data
9.1
173
Not enough data
9.1
174
Not enough data
9.0
164
Monitoring
Not enough data
9.0
172
Not enough data
9.1
167
Not enough data
8.9
167
Contract & Warranty
Not enough data
8.9
162
Not enough data
8.9
161
Not enough data
8.9
165
Analytics
Not enough data
9.0
175
Not enough data
9.0
177
Not enough data
9.0
168
Integration
Not enough data
9.0
167
Not enough data
8.6
154
Not enough data
9.0
162
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
8.7
14
Asset Definition
Not enough data
8.9
20
Not enough data
9.0
20
Not enough data
8.7
18
Not enough data
7.7
18
Maintenance
Not enough data
8.7
20
Not enough data
9.1
20
Not enough data
8.5
20
Not enough data
8.9
18
Not enough data
8.4
17
Optimization
Not enough data
8.2
19
Not enough data
8.4
16
Analytics
Not enough data
8.1
18
Not enough data
7.9
16
Agentic AI - Infrastructure Asset Management
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cityworks AMS and IBM Maximo Application Suite are categorized as Infrastructure Asset Management
Unique Categories
Cityworks AMS is categorized as Public Works
IBM Maximo Application Suite is categorized as Enterprise Asset Management (EAM) and Asset Performance Management
Reviews
Reviewers' Company Size
Cityworks AMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Maximo Application Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
28.6%
Real Estate
14.3%
Utilities
7.1%
Translation and Localization
7.1%
Recreational Facilities and Services
7.1%
Other
35.7%
Oil & Energy
15.2%
Information Technology and Services
9.4%
Utilities
5.8%
Computer Software
5.3%
Facilities Services
4.9%
Other
59.4%
Alternatives
Discussions
Cityworks AMS has no discussions with answers
How much does IBM Maximo cost?
3 Comments
NA
IBM Maximo Application Suite's pricing starts at approximately $250 per month, though this can vary based on the specific modules and scale of implementation...Read more
Audit option by IBM
2 Comments
ZS
IBM should make Audit of products installed by their partners.Read more
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