# Cityworks AMS, IBM Maximo Application Suite vs UpKeep Comparison

| | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 14 | 628 | 1,091 | 
| **Largest Market Segment** | Mid-Market (57.1% of reviews) | Enterprise (44.8% of reviews) | Mid-Market (50.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | $20.00 | 

---
## Top Pros & Cons

### Cityworks AMS

**Not enough data**

### IBM Maximo Application Suite

Pros:
- Asset Management (26 reviews)
- Ease of Use (25 reviews)

Cons:
- Complexity (21 reviews)
- Complex Setup (14 reviews)

### UpKeep

Pros:
- Ease of Use (85 reviews)
- Work Orders (39 reviews)

Cons:
- Work Order Issues (23 reviews)
- Missing Features (14 reviews)

---
## Ratings Comparison
| Rating | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
  | **Meets Requirements** | 8.0 (9 reviews) | 9.0 (394 reviews) | 8.8 (828 reviews) | 
  | **Ease of Use** | 7.8 (9 reviews) | 8.4 (407 reviews) | 9.0 (843 reviews) | 
  | **Ease of Setup** | 6.9 (6 reviews) | 7.5 (206 reviews) | 8.6 (668 reviews) | 
  | **Ease of Admin** | 6.4 (6 reviews) | 7.9 (165 reviews) | 8.9 (639 reviews) | 
  | **Quality of Support** | 7.7 (8 reviews) | 8.5 (379 reviews) | 9.0 (783 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (5 reviews) | 8.4 (163 reviews) | 9.0 (621 reviews) | 
  | **Product Direction (% positive)** | 6.7 (7 reviews) | 9.1 (377 reviews) | 9.4 (784 reviews) | 

---
## Pricing

### Cityworks AMS

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### IBM Maximo Application Suite

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### UpKeep

#### Entry-Level Pricing

Plan: Essential

Price: $20.00

Description: Teams looking to track assets and create fundamental preventive maintenance schedules with procedures.

Key Features:
- Unlimited work orders
- Schedule Preventative Maintenance
- Custom tasks

[Browse all 4 editions](https://www.g2.com/products/upkeep/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Asset Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Cityworks AMS** | N/A | N/A |
| **IBM Maximo Application Suite** | 9.0/10 | 206 |
| **UpKeep** | N/A | N/A |

#### Monitoring

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Use** | Not enough data | 9.1 (183 reviews) | Not enough data | 
| **Reliability** | Not enough data | 9.1 (179 reviews) | Not enough data | 
| **Risk** | Not enough data | 8.2 (175 reviews) | Not enough data | 

#### Analytics

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Dashboards** | Not enough data | 8.9 (178 reviews) | Not enough data | 
| **Performance** | Not enough data | 9.0 (178 reviews) | Not enough data | 
| **Forecasting** | Not enough data | 8.9 (176 reviews) | Not enough data | 

#### Agentic AI -  Asset Performance Management

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Proactive Assistance** | Not enough data | 9.3 (9 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 9.3 (9 reviews) | Not enough data | 

### Enterprise Asset Management (EAM)

| Product | Score | Reviews |
|---|---|---|
| **Cityworks AMS** | N/A | N/A |
| **IBM Maximo Application Suite** | 9.0/10 | 209 |
| **UpKeep** | 8.2/10 | 166 |

#### Asset Definition

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Asset Register** | Not enough data | 9.2 (183 reviews) | 8.7 (154 reviews) | 
| **Relationships** | Not enough data | 9.0 (180 reviews) | 8.6 (150 reviews) | 
| **Costs** | Not enough data | 8.6 (180 reviews) | 8.2 (148 reviews) | 
| **Types** | Not enough data | 8.8 (180 reviews) | 8.5 (150 reviews) | 

#### Asset Tracking

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Location** | Not enough data | 9.1 (174 reviews) | 8.6 (143 reviews) | 
| **Status** | Not enough data | 9.2 (185 reviews) | 8.6 (148 reviews) | 
| **History** | Not enough data | 9.1 (180 reviews) | 8.7 (151 reviews) | 

#### Inventory

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Locations** | Not enough data | 9.1 (177 reviews) | 8.5 (156 reviews) | 
| **Spare Parts** | Not enough data | 9.0 (179 reviews) | 8.2 (148 reviews) | 
| **Valuation** | Not enough data | 9.0 (179 reviews) | 8.3 (140 reviews) | 

#### Depreciation

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Methods** | Not enough data | 8.8 (175 reviews) | 8.1 (128 reviews) | 
| **Asset Value** | Not enough data | 8.9 (177 reviews) | 8.2 (127 reviews) | 
| **Taxes** | Not enough data | 8.5 (164 reviews) | 7.3 (113 reviews) | 
| **Decomissioning** | Not enough data | 8.7 (170 reviews) | 7.6 (114 reviews) | 

#### Maintenance

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Inspections** | Not enough data | 9.0 (174 reviews) | 8.8 (154 reviews) | 
| **Planning** | Not enough data | 9.2 (178 reviews) | 8.8 (153 reviews) | 
| **Predictive** | Not enough data | 9.1 (176 reviews) | 8.5 (142 reviews) | 
| **Corrective** | Not enough data | 9.1 (174 reviews) | 8.8 (150 reviews) | 
| **Unplanned** | Not enough data | 8.9 (174 reviews) | 8.6 (153 reviews) | 
| **Optimization** | Not enough data | 8.8 (168 reviews) | 8.5 (148 reviews) | 

#### Field Service 

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Planning** | Not enough data | 9.1 (174 reviews) | 8.7 (143 reviews) | 
| **Tracking** | Not enough data | 9.1 (175 reviews) | 8.7 (147 reviews) | 
| **Client Communications** | Not enough data | 8.9 (165 reviews) | 8.1 (131 reviews) | 

#### Monitoring

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Use** | Not enough data | 9.0 (175 reviews) | 8.6 (148 reviews) | 
| **Reliability** | Not enough data | 9.1 (168 reviews) | 8.4 (144 reviews) | 
| **Risk** | Not enough data | 8.9 (168 reviews) | 8.2 (139 reviews) | 

#### Contract & Warranty

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Contracts** | Not enough data | 8.9 (163 reviews) | 7.9 (119 reviews) | 
| **Warranties** | Not enough data | 8.8 (162 reviews) | 8.0 (121 reviews) | 
| **SLAs** | Not enough data | 8.9 (166 reviews) | 7.7 (114 reviews) | 

#### Analytics

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Dashboards** | Not enough data | 9.0 (178 reviews) | 8.4 (138 reviews) | 
| **Performance** | Not enough data | 9.0 (178 reviews) | 8.4 (137 reviews) | 
| **Forecasting** | Not enough data | 9.1 (170 reviews) | 8.2 (134 reviews) | 

#### Integration

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **ERP** | Not enough data | 9.0 (171 reviews) | 7.5 (114 reviews) | 
| **CAD & PLM** | Not enough data | 8.6 (155 reviews) | 7.3 (107 reviews) | 
| **Accounting** | Not enough data | 9.0 (163 reviews) | 7.5 (113 reviews) | 

#### Agentic AI - Enterprise Asset Management (EAM)

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.8 (16 reviews) | 6.5 (21 reviews) | 

### Infrastructure Asset Management

| Product | Score | Reviews |
|---|---|---|
| **Cityworks AMS** | N/A | N/A |
| **IBM Maximo Application Suite** | 8.5/10 | 24 |
| **UpKeep** | N/A | N/A |

#### Asset Definition

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Asset Register** | Not enough data | 8.8 (21 reviews) | Not enough data | 
| **Asset Types** | Not enough data | 9.0 (21 reviews) | Not enough data | 
| **Technical Specifications** | Not enough data | 8.8 (19 reviews) | Not enough data | 
| **Geolocation** | Not enough data | 7.7 (19 reviews) | Not enough data | 

#### Maintenance

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Work Orders** | Not enough data | 8.7 (21 reviews) | Not enough data | 
| **Preventive** | Not enough data | 9.1 (21 reviews) | Not enough data | 
| **Inspections** | Not enough data | 8.5 (21 reviews) | Not enough data | 
| **Asset Portfolio** | Not enough data | 8.9 (19 reviews) | Not enough data | 
| **Change Management** | Not enough data | 8.5 (18 reviews) | Not enough data | 

#### Optimization

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Compliance** | Not enough data | 8.3 (20 reviews) | Not enough data | 
| **Modelling** | Not enough data | 8.4 (17 reviews) | Not enough data | 

#### Analytics

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Infrastructure KPIs** | Not enough data | 8.2 (19 reviews) | Not enough data | 
| **Cost Analysis** | Not enough data | 7.9 (17 reviews) | Not enough data | 

#### Agentic AI - Infrastructure Asset Management

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Proactive Assistance** | Not enough data | 8.7 (5 reviews) | Not enough data | 

### Facility Management

| Product | Score | Reviews |
|---|---|---|
| **Cityworks AMS** | N/A | N/A |
| **IBM Maximo Application Suite** | N/A | N/A |
| **UpKeep** | 7.5/10 | 45 |

#### Agentic AI - Facility Management

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 5.1 (18 reviews) | 

#### Facility Management Platform Features

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Maintenance Planning** | Not enough data | Not enough data | 8.8 (44 reviews) | 
| **Facility Inventory Management** | Not enough data | Not enough data | 8.3 (44 reviews) | 
| **Space Planning** | Not enough data | Not enough data | 6.9 (43 reviews) | 
| **Move Management** | Not enough data | Not enough data | 6.9 (43 reviews) | 
| **Vendor Management** | Not enough data | Not enough data | 7.2 (42 reviews) | 
| **Service Request Portal** | Not enough data | Not enough data | 8.3 (42 reviews) | 
| **Green Building Operations** | Not enough data | Not enough data | 6.3 (42 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.3 (43 reviews) | 
| **Facility Document Storage** | Not enough data | Not enough data | 8.3 (40 reviews) | 
| **Mobile Field Access** | Not enough data | Not enough data | 8.1 (42 reviews) | 

### Public Works

| Product | Score | Reviews |
|---|---|---|
| **Cityworks AMS** | N/A | N/A |
| **IBM Maximo Application Suite** | N/A | N/A |
| **UpKeep** | N/A | N/A |

#### System Management

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Security** | Not enough data | Not enough data | Not enough data | 
| **System Monitoring** | Not enough data | Not enough data | Not enough data | 

### CMMS

| Product | Score | Reviews |
|---|---|---|
| **Cityworks AMS** | N/A | N/A |
| **IBM Maximo Application Suite** | N/A | N/A |
| **UpKeep** | 8.3/10 | 515 |

#### CMMS Platform Features

| Feature | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 9.2 (506 reviews) ✓ Verified | 
| **Preventative Maintenance (PM)** | Not enough data | Not enough data | 8.8 (471 reviews) ✓ Verified | 
| **Predictive Maintenance (PdM)** | Not enough data | Not enough data | 8.1 (373 reviews) ✓ Verified | 
| **Materials Management** | Not enough data | Not enough data | 8.1 (414 reviews) ✓ Verified | 
| **Equipment Breakdown Reports** | Not enough data | Not enough data | 8.2 (388 reviews) ✓ Verified | 
| **Approval Management** | Not enough data | Not enough data | 8.5 (422 reviews) ✓ Verified | 
| **Task Templates** | Not enough data | Not enough data | 8.4 (431 reviews) ✓ Verified | 
| **Compliance Auditing** | Not enough data | Not enough data | 8.0 (340 reviews) ✓ Verified | 
| **Vendor Management** | Not enough data | Not enough data | 7.7 (367 reviews) ✓ Verified | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.3 (450 reviews) ✓ Verified | 

---
## Categories

**Unique to Cityworks AMS (2):** [Public Works Software](https://www.g2.com/categories/public-works), [Infrastructure Asset Management Software](https://www.g2.com/categories/infrastructure-asset-management)

**Unique to IBM Maximo Application Suite (3):** [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam), [Asset Performance Management Software](https://www.g2.com/categories/asset-performance-management), [Infrastructure Asset Management Software](https://www.g2.com/categories/infrastructure-asset-management)

**Unique to UpKeep (3):** [CMMS Software](https://www.g2.com/categories/cmms), [Facility Management Software](https://www.g2.com/categories/facility-management), [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam)


---
## Reviewer Demographics

### By Company Size

| Segment | Cityworks AMS | IBM Maximo Application Suite | UpKeep | 
|---|---|---|---|
| **Small-Business** | 14.3% | 26.3% | 43.8% | 
| **Mid-Market** | 57.1% | 28.9% | 50.2% | 
| **Enterprise** | 28.6% | 44.8% | 6.0% | 

### By Industry

#### Cityworks AMS

- **Government Administration:** 28.6%
- **Real Estate:** 14.3%
- **Utilities:** 7.1%
- **Translation and Localization:** 7.1%
- **Recreational Facilities and Services:** 7.1%
- **Information Technology and Services:** 7.1%
- **Environmental Services:** 7.1%
- **Education Management:** 7.1%
- **Computer Software:** 7.1%
- **Civil Engineering:** 7.1%

#### IBM Maximo Application Suite

- **Oil & Energy:** 15.0%
- **Information Technology and Services:** 9.4%
- **Utilities:** 5.7%
- **Computer Software:** 5.2%
- **Facilities Services:** 5.0%
- **Automotive:** 4.3%
- **Airlines/Aviation:** 2.6%
- **Construction:** 2.4%
- **Telecommunications:** 2.4%
- **Government Administration:** 2.2%
- **Other:** 45.8%

#### UpKeep

- **Facilities Services:** 9.4%
- **Hospitality:** 4.9%
- **Manufacturing:** 4.6%
- **Food & Beverages:** 4.2%
- **Food Production:** 3.9%
- **Non-Profit Organization Management:** 3.6%
- **Construction:** 3.4%
- **Machinery:** 2.8%
- **Real Estate:** 2.7%
- **Hospital & Health Care:** 2.6%
- **Other:** 58.0%

---
## Alternatives

### Alternatives to Cityworks AMS

- [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) — 4.2/5 stars (240 reviews)
- [OpenGov Enterprise Asset Management](https://www.g2.com/products/opengov-enterprise-asset-management/reviews) — 4.4/5 stars (21 reviews)
- [Zapium](https://www.g2.com/products/zapium/reviews) — 5.0/5 stars (100 reviews)
- [Accela](https://www.g2.com/products/accela/reviews) — 3.9/5 stars (13 reviews)
- [Octave Attune EAM (HxGN EAM)](https://www.g2.com/products/octave-attune-eam-hxgn-eam/reviews) — 4.3/5 stars (57 reviews)
- [Tyler Enterprise Permitting & Licensing](https://www.g2.com/products/tyler-enterprise-permitting-licensing/reviews) — 3.4/5 stars (20 reviews)
- [Oracle Primavera Unifier](https://www.g2.com/products/oracle-primavera-unifier/reviews) — 4.3/5 stars (50 reviews)
- [OpenFlows WorkSuite](https://www.g2.com/products/openflows-worksuite/reviews) — 4.1/5 stars (44 reviews)
- [Ultimo](https://www.g2.com/products/ultimo/reviews) — 4.5/5 stars (43 reviews)
- [AgileAssets](https://www.g2.com/products/agileassets/reviews) — 3.9/5 stars (12 reviews)

### Alternatives to IBM Maximo Application Suite

- [Octave Attune EAM (HxGN EAM)](https://www.g2.com/products/octave-attune-eam-hxgn-eam/reviews) — 4.3/5 stars (57 reviews)
- [SAP Enterprise Portfolio and Project Management](https://www.g2.com/products/sap-enterprise-portfolio-and-project-management/reviews) — 3.3/5 stars (17 reviews)
- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [eMaint](https://www.g2.com/products/emaint/reviews) — 4.5/5 stars (274 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews)
- [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) — 4.0/5 stars (272 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1047 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) — 4.2/5 stars (240 reviews)

### Alternatives to UpKeep

- [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1510 reviews)
- [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews)
- [eMaint](https://www.g2.com/products/emaint/reviews) — 4.5/5 stars (274 reviews)
- [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) — 4.2/5 stars (240 reviews)
- [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews)
- [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews)
- [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews) — 4.4/5 stars (73 reviews)
- [MVP One](https://www.g2.com/products/mvp-one/reviews) — 4.7/5 stars (102 reviews)
- [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (652 reviews)
- [Asset Panda](https://www.g2.com/products/asset-panda/reviews) — 4.2/5 stars (42 reviews)

---
## Top Discussions

### Cityworks AMS

No discussions available for this product.

### IBM Maximo Application Suite

- Title: [How much does IBM Maximo cost?](https://www.g2.com/discussions/how-much-does-ibm-maximo-cost) — 3 comments, 1 upvote
  > **Top comment:** "I am individual user not a company so I am not aware of it "
- Title: [Audit option by IBM](https://www.g2.com/discussions/audit-option-by-ibm) — 2 comments, 1 upvote
  > **Top comment:** "IBM should make Audit of products installed by their partners."
- Title: [What does IBM Maximo do?](https://www.g2.com/discussions/what-does-ibm-maximo-do) — 1 comment, 1 upvote
  > **Top comment:** "It is a AI Based and Cloud Based Asset Management Platform for Enterprises"
- Title: [what do i use Native-cloud for ?](https://www.g2.com/discussions/what-do-i-use-native-cloud-for) — 1 comment, 1 upvote
  > **Top comment:** "To save, storage of data, information,and files"
- Title: [How long did i took to create this IBM Maximo?](https://www.g2.com/discussions/how-long-did-i-took-to-create-this-ibm-maximo) — 1 comment, 1 upvote
  > **Top comment:** "You can't create this software. But is a shell software by which you will be able to make changes as per your requirement."

### UpKeep

- Title: [What is UpKeep used for?](https://www.g2.com/discussions/what-is-upkeep-used-for) — 1 comment, 1 upvote
  > **Top comment:** "UpKeep is a CMMS Software offering solutions for asset tracking and ultimately helping maintenance teams operate more efficiently and effectively. The..."
- Title: [What is a CMMS used for?](https://www.g2.com/discussions/what-is-a-cmms-used-for) — 1 comment
  > **Top comment:** "It is a Computerized Maintenance Management System used to track work orders to see if they are completed or the status of them, supplies on hand, and..."
- Title: [How much does UpKeep cost?](https://www.g2.com/discussions/how-much-does-upkeep-cost) — 1 comment
  > **Top comment:** "That was not part of my job, to know the cost, but I do know that they offer different packages depending on how many people have more permissions like..."
- Title: [What is UpKeep software?](https://www.g2.com/discussions/what-is-upkeep-software) — 1 comment
  > **Top comment:** "It is a entry level work order and asset management tool"
- Title: [Is there any available settings to enable notifications on android and apple mobiles when a job has been requested?](https://www.g2.com/discussions/35513-is-there-any-available-settings-to-enable-notifications-on-android-and-apple-mobiles-when-a-job-has-been-requested) — 1 comment, 1 upvote
  > **Top comment:** "Yes! You just have to enable the notification setting in your mobile settings for notifications. I get notified with notification for every work order and so..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cityworks-ams-vs-ibm-maximo-application-suite-vs-upkeep)