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At a Glance
Market Segments
Mid-Market (63.4% of reviews)
Mid-Market (81.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChurnZero
Star Rating
(1,535)4.7 out of 5
Market Segments
Mid-Market (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChurnZeroSTAMP
Star Rating
(11)4.1 out of 5
Market Segments
Mid-Market (81.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about STAMPSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChurnZero excels in Customer Health Scores with a rating of 8.9, while STAMP shines in Customer Monitoring with a slightly higher score of 9.5. Reviewers mention that ChurnZero's proactive health scoring helps in identifying at-risk customers effectively.
- Reviewers mention that ChurnZero's Quality of Support is outstanding, scoring 9.6, compared to STAMP's 8.2. Users on G2 highlight that ChurnZero's support team is responsive and knowledgeable, making it a reliable partner for businesses.
- Users say that STAMP offers superior Playbooks with a perfect score of 10.0, while ChurnZero scores 8.7. Reviewers mention that STAMP's playbook feature is intuitive and customizable, allowing for tailored customer engagement strategies.
- G2 users report that ChurnZero's Product Direction is highly rated at 9.4, indicating a strong commitment to continuous improvement, whereas STAMP's score of 8.9 suggests a solid but slightly less dynamic approach to product development.
- Users on G2 highlight that STAMP's Notifications feature scores 9.7, outperforming ChurnZero's 8.9. Reviewers mention that STAMP's notification system is highly customizable, ensuring timely alerts for customer interactions.
- Reviewers mention that ChurnZero's Data Security is rated at 9.1, while STAMP achieves a perfect score of 10.0. Users report that STAMP's robust security measures provide peace of mind, especially for businesses handling sensitive customer data.
Pricing
Entry-Level Pricing
ChurnZero
No pricing availableSTAMP
No pricing availableFree Trial
ChurnZero
No trial information availableSTAMP
Free Trial is available
Ratings
Meets Requirements
9.0
1,254
8.5
11
Ease of Use
8.5
1,262
8.5
11
Ease of Setup
7.9
580
8.1
9
Ease of Admin
8.5
517
8.1
7
Quality of Support
9.5
1,169
8.2
11
Has the product been a good partner in doing business?
9.6
522
8.1
9
Product Direction (% positive)
9.4
1,190
8.9
11
Features by Category
Customer Information
8.9
1005
|
Verified
Not enough data
9.1
985
|
Verified
Not enough data
8.9
981
|
Verified
Not enough data
8.7
940
|
Verified
Not enough data
9.1
1002
|
Verified
Not enough data
8.7
922
|
Verified
Not enough data
8.5
826
|
Verified
Not enough data
Predictions
8.6
967
|
Verified
Not enough data
7.8
742
|
Verified
Not enough data
8.6
830
|
Verified
Not enough data
7.5
637
|
Verified
Not enough data
Platform
8.6
990
|
Verified
Not enough data
8.5
892
|
Verified
Not enough data
8.5
868
|
Verified
Not enough data
8.7
902
|
Verified
Not enough data
8.9
966
|
Verified
Not enough data
8.6
934
|
Verified
Not enough data
9.0
900
|
Verified
Not enough data
9.1
837
|
Verified
Not enough data
9.2
959
|
Verified
Not enough data
9.1
916
|
Verified
Not enough data
Generative AI
7.7
308
Not enough data
7.8
307
Not enough data
Agentic AI - Customer Success
7.5
64
Not enough data
7.5
63
Not enough data
7.5
64
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
User Analysis
8.9
125
Not enough data
8.9
133
Not enough data
User Support
9.2
138
Not enough data
7.9
71
Not enough data
8.7
98
Not enough data
Walkthrough Type
8.1
91
Not enough data
8.2
85
Not enough data
Platform Basics - Digital Adoption Platform
9.3
9
Not enough data
9.0
10
Not enough data
Analytics - Digital Adoption Platform
9.8
8
Not enough data
Functions - Digital Adoption Platform
9.8
8
Not enough data
10.0
7
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Sales Team
8.2
83
Not enough data
8.4
82
Not enough data
8.8
98
Not enough data
Intelligence
8.3
92
Not enough data
7.5
85
Not enough data
8.1
83
Not enough data
Mapping
8.0
81
Not enough data
8.3
86
Not enough data
Agentic AI - Customer Revenue Optimization
7.9
11
Not enough data
7.8
12
Not enough data
7.6
12
Not enough data
7.4
12
Not enough data
7.8
12
Not enough data
8.0
11
Not enough data
Platform Basics
8.4
159
Not enough data
8.5
162
Not enough data
8.6
147
Not enough data
8.3
140
Not enough data
8.5
153
Not enough data
Agentic AI - Customer Journey Mapping
7.0
23
Not enough data
Platform Basics
8.6
181
Not enough data
8.7
188
Not enough data
Platform Data
8.6
190
Not enough data
8.5
181
Not enough data
9.0
200
Not enough data
8.6
182
Not enough data
Platform Additional Functionality
8.6
180
Not enough data
8.6
190
Not enough data
8.9
186
Not enough data
Agentic AI - Customer Journey Analytics
7.8
20
Not enough data
7.9
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Analytics
8.8
212
Not enough data
8.7
192
Not enough data
8.4
154
Not enough data
7.5
127
Not enough data
Customization
8.4
155
Not enough data
7.6
115
Not enough data
8.1
114
Not enough data
8.1
121
Not enough data
Generative AI
8.0
92
Not enough data
8.1
91
Not enough data
Agentic AI - Experience Management
6.8
11
Not enough data
6.7
11
Not enough data
5.9
11
Not enough data
6.7
11
Not enough data
Onboarding Setup
8.9
304
Not enough data
8.6
292
Not enough data
8.6
272
Not enough data
Project Tracking
8.8
279
Not enough data
8.6
266
Not enough data
8.5
262
Not enough data
8.8
308
Not enough data
8.7
269
Not enough data
Customer Engagement
8.4
261
Not enough data
8.8
283
Not enough data
8.2
242
Not enough data
8.8
279
Not enough data
8.6
269
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChurnZero and STAMP share no categories
Unique Categories
ChurnZero is categorized as Client Onboarding, Experience Management, Customer Revenue Optimization, Digital Adoption Platform, Customer Success, Customer Journey Analytics, and Customer Journey Mapping
STAMP is categorized as Proactive Customer Retention
Reviews
Reviewers' Company Size
ChurnZero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
STAMP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
16.4%
Marketing and Advertising
4.9%
Computer & Network Security
3.7%
Financial Services
2.2%
Other
35.8%
Human Resources
36.4%
Think Tanks
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
27.3%
Alternatives
Discussions
Does ChurnZero have a Customer Success blog?
2 Comments
Official Response from ChurnZero
Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/Read more
What other products does ChurnZero integrate with?
1 Comment
Official Response from ChurnZero
ChurnZero's list of partner integrations is continually growing. Please see the current list here. https://churnzero.net/#integrations Read more
Are you hiring?
1 Comment
Official Response from ChurnZero
Yes, ChurnZero is hiring. Please check out our current job openings here. https://churnzero.net/careers/Read more
STAMP has no discussions with answers
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