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Compare ChatBot and Google Cloud Dialogflow 
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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (44.3% of reviews)
Entry-Level Pricing
$50 per month
Pay As You Go Per Month
ChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansGoogle Cloud Dialogflow
Star Rating
(136)4.4 out of 5
Market Segments
Small-Business (44.3% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatBot excels in ease of use with a score of 9.3, making it particularly appealing for small businesses looking for a straightforward setup. In contrast, Google Cloud Dialogflow, while still user-friendly, has a slightly lower score of 8.5, which some users feel may require a steeper learning curve.
- Reviewers mention that ChatBot's quality of support is rated at 9.1, with many users appreciating the responsive customer service. On the other hand, Google Cloud Dialogflow's support quality is rated at 8.4, leading some users to express a desire for more immediate assistance during critical implementation phases.
- G2 users highlight ChatBot's strong customization options, particularly in creating tailored responses and menu bars, which scored 9.2. Conversely, Google Cloud Dialogflow, while offering robust features, received a lower score in customization, with some users noting limitations in personalizing the user experience.
- Users on G2 report that ChatBot's generative AI capabilities, particularly in AI text generation, scored 8.5, allowing for creative and engaging interactions. In comparison, Google Cloud Dialogflow's generative AI features, while competent, received a slightly lower score of 8.4, with some users wishing for more advanced text summarization options.
- Reviewers mention that ChatBot's integration capabilities are rated at 9.2, making it easy to connect with various platforms, which is a significant advantage for businesses looking to streamline operations. Google Cloud Dialogflow, while also offering integrations, scored lower at 8.8, leading some users to feel that it could benefit from more seamless connectivity options.
- Users say that ChatBot's data security measures are robust, contributing to a high reliability score, which is crucial for businesses handling sensitive information. In contrast, Google Cloud Dialogflow, while secure, has received feedback indicating that users would appreciate more transparency regarding data handling practices.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Google Cloud Dialogflow
CX Agent
Pay As You Go
Per Month
Provides an advanced agent type suitable for large or very complex agents.
- Text (includes all DetectIntent, StreamingDetectIntent, FulfillIntent, AnalyzeContent, and StreamingAnalyzeContent requests that do not contain audio)
- Audio input/output (speech recognition, speech-to-text, STT, speech synthesis, text-to-speech, TTS, telephony)
- Design-time requests (For example, calls to build or update an agent. This also includes text and audio runtime requests sent by the Dialogflow Console simulator)
Free Trial
ChatBot
Free Trial is available
Google Cloud Dialogflow
Free Trial is available
Ratings
Meets Requirements
9.2
20
8.5
105
Ease of Use
9.3
20
8.7
108
Ease of Setup
8.8
12
8.7
61
Ease of Admin
8.7
10
8.6
52
Quality of Support
9.0
19
8.4
93
Has the product been a good partner in doing business?
9.4
8
8.7
46
Product Direction (% positive)
10.0
18
8.8
104
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.0
19
Not enough data
9.4
18
Interaction
Not enough data
8.6
18
Not enough data
9.1
19
Not enough data
8.9
17
Not enough data
9.0
19
Not enough data
8.4
18
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.8
17
Not enough data
8.9
20
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
9.0
18
Not enough data
9.0
20
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
9.0
17
Not enough data
9.0
17
Not enough data
9.0
19
Not enough data
9.1
20
Agentic AI - AI Chatbots
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.4
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Compatibility
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
8.7
23
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
8.9
22
Not enough data
9.2
22
Not enough data
8.7
22
Not enough data
9.1
20
Not enough data
9.3
23
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
23
Not enough data
9.0
21
Not enough data
9.1
21
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
Platform
9.3
5
Not enough data
9.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.6
31
Not enough data
8.7
33
Agentic AI - Bot Platforms
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Categories
Categories
Shared Categories
ChatBot and Google Cloud Dialogflow are categorized as Bot Platforms and AI Chatbots
Unique Categories
ChatBot is categorized as Chatbots
Google Cloud Dialogflow is categorized as Enterprise Search Software
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Cloud Dialogflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Information Technology and Services
26.0%
Computer Software
18.3%
Consulting
4.6%
Telecommunications
4.6%
Hospital & Health Care
3.8%
Other
42.7%
Discussions
ChatBot has no discussions with answers
What is Google Cloud Dialogflow used for?
2 Comments
MS
It is basically used to create Chatbots, Voice Assistants and such interactive things with the help of NLPRead more
Is Dialogflow safe?
1 Comment
AS
Yes very safe and trusted, you can securely work your data and flow are saved and adequate permissions and access are available tooRead more
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