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Compare Chaport and Chatra 
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At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (71.0% of reviews)
Entry-Level Pricing
Free
No pricing available
Chaport
Star Rating
(21)4.7 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 3 pricing plansChatra
Star Rating
(32)4.2 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatraChaport vs Chatra
When assessing the two solutions, reviewers found Chaport easier to use and administer. Reviewers also felt that Chaport was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Chaport meets the needs of their business better than Chatra.
- When comparing quality of ongoing product support, reviewers felt that Chaport is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chatra over Chaport.
Pricing
Entry-Level Pricing
Chaport
Free
Free
Talk to your customers in real time.
- 2 operators
- Unlimited chats
- Unlimited websites
Chatra
No pricing availableFree Trial
Chaport
Free Trial is available
Chatra
No trial information availableRatings
Meets Requirements
9.3
16
8.8
28
Ease of Use
9.5
16
9.1
28
Ease of Setup
8.6
12
8.6
12
Ease of Admin
9.2
12
8.1
12
Quality of Support
9.1
16
8.3
23
Has the product been a good partner in doing business?
9.1
11
7.8
12
Product Direction (% positive)
7.7
15
8.7
27
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
9.7
11
|
Verified
8.8
24
|
Verified
9.4
12
|
Verified
8.4
24
|
Verified
7.9
7
|
Verified
6.9
16
8.0
10
|
Verified
8.3
22
|
Verified
Not enough data
6.5
10
Internal Use
7.3
10
|
Verified
7.7
22
|
Verified
8.5
12
|
Verified
8.5
24
|
Verified
8.1
9
|
Verified
8.1
18
|
Verified
6.5
8
7.8
19
7.9
8
|
Verified
8.6
20
|
Verified
9.0
7
|
Verified
7.5
17
|
Verified
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chaport and Chatra are categorized as Live Chat
Unique Categories
Chaport is categorized as Multilingual Customer Support, Chatbots, Social Customer Service, and Contact Center Knowledge Base
Chatra has no unique categories
Reviews
Reviewers' Company Size
Chaport
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chatra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.0%
E-Learning
10.0%
Computer Software
10.0%
Staffing and Recruiting
5.0%
Restaurants
5.0%
Other
55.0%
Financial Services
16.1%
Computer Software
9.7%
Information Technology and Services
6.5%
Food & Beverages
6.5%
Consumer Services
6.5%
Other
54.8%
Discussions
Chaport has no discussions with answers
Chatra has no discussions with answers
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