Compare CCC Intelligent Solutions and Shopmonkey 
At a Glance
Market Segments
Small-Business (42.1% of reviews)
Small-Business (97.6% of reviews)
Entry-Level Pricing
Contact Us
$199.00 3 User Licenses Per Month
CCC Intelligent Solutions
Star Rating
(21)4.7 out of 5
Market Segments
Small-Business (42.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansShopmonkey
Star Rating
(410)4.6 out of 5
Market Segments
Small-Business (97.6% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 3 User Licenses Per Month
Browse all 4 pricing plansCCC Intelligent Solutions vs Shopmonkey
When assessing the two solutions, reviewers found CCC Intelligent Solutions easier to use and set up. Reviewers also felt that CCC Intelligent Solutions was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that CCC Intelligent Solutions meets the needs of their business better than Shopmonkey.
- When comparing quality of ongoing product support, reviewers felt that CCC Intelligent Solutions is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Shopmonkey over CCC Intelligent Solutions.
Pricing
Entry-Level Pricing
CCC Intelligent Solutions
CCC Comp-Est
Contact Us
Estimating and Open Shop Assignments
- Build estimates on the web
Shopmonkey
Basic
$199.00
3 User Licenses Per Month
Includes the basics and more:
- Unlimited Quotes & Invoices
- Two-way SMS & Email
- Reports
Free Trial
CCC Intelligent Solutions
No trial information availableShopmonkey
No trial information availableRatings
Meets Requirements
9.6
15
8.6
356
Ease of Use
9.2
15
8.9
361
Ease of Setup
9.3
7
8.9
271
Ease of Admin
9.0
7
9.0
249
Quality of Support
9.3
15
8.9
347
Has the product been a good partner in doing business?
9.4
6
9.1
247
Product Direction (% positive)
8.3
14
9.2
353
Features by Category
Shop Management
Not enough data
9.2
107
Not enough data
7.5
103
Not enough data
8.0
101
Not enough data
9.0
106
Not enough data
8.9
102
Technician Tools
Not enough data
8.5
105
Not enough data
8.4
102
Not enough data
7.1
102
Customer Management
Not enough data
8.6
101
Not enough data
Feature Not Available
Operations Management - Auto Shop Management
Not enough data
8.5
22
Not enough data
6.5
22
Not enough data
8.4
22
Not enough data
8.0
22
Not enough data
6.3
21
Customer Relationship Management - Auto Shop Management
Not enough data
8.2
20
Not enough data
7.3
20
Not enough data
7.9
22
Financial Management - Auto Shop Management
Not enough data
7.2
21
Not enough data
8.0
22
Not enough data
8.9
22
Categories
Categories
Shared Categories
CCC Intelligent Solutions and Shopmonkey are categorized as Auto Repair
Unique Categories
CCC Intelligent Solutions has no unique categories
Shopmonkey is categorized as Heavy-Duty Repair and Auto Shop Management
Reviews
Reviewers' Company Size
CCC Intelligent Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopmonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
63.2%
Insurance
26.3%
Apparel & Fashion
5.3%
Accounting
5.3%
‐
Other
0.0%
Automotive
85.0%
Transportation/Trucking/Railroad
3.4%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Discussions
CCC Intelligent Solutions has no discussions with answers
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
JA
Hi Ivey!
I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Fleet billing
1 Comment
JA
Hi Chris,
This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
Shopmonkey has no more discussions with answers
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