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Compare C2CRM and Oracle Siebel 
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At a Glance
Market Segments
Mid-Market (63.5% of reviews)
Enterprise (63.3% of reviews)
Entry-Level Pricing
$37.00
No pricing available
C2CRM
Star Rating
(64)4.6 out of 5
Market Segments
Mid-Market (63.5% of reviews)
Pros & Cons
Entry-Level Pricing
$37.00
Browse all 4 pricing plansOracle Siebel
Star Rating
(447)3.5 out of 5
Market Segments
Enterprise (63.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Siebel's Ease of Use is rated at 6.7, which is significantly lower than C2CRM's 9.1. Reviewers mention that C2CRM's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Oracle Siebel's Quality of Support is rated at 7.1, while C2CRM shines with a score of 9.5. Users on G2 highlight C2CRM's responsive customer service and comprehensive support resources as key advantages.
- G2 users report that Oracle Siebel's Sales Force Automation features, such as Contact & Account Management at 7.5, lag behind C2CRM's 9.1 rating. Users say that C2CRM provides a more streamlined experience for managing customer relationships.
- Users say that C2CRM excels in Marketing Automation, with a score of 9.0 compared to Oracle Siebel's 7.3. Reviewers mention that C2CRM's Campaign Management tools are particularly effective for tracking marketing performance.
- Reviewers mention that Oracle Siebel's Customization capabilities are rated at 7.3, while C2CRM impresses with a score of 9.7. Users report that C2CRM allows for extensive customization options, making it adaptable to various business needs.
- Users on G2 highlight that C2CRM's Integration APIs score 9.6, far surpassing Oracle Siebel's 8.0. Reviewers say that C2CRM's robust integration capabilities facilitate seamless connections with other tools and platforms, enhancing overall functionality.
Pricing
Entry-Level Pricing
C2CRM
C2CRM Cloud-based Pricing - Core Package
$37.00
- Customer & Contact Management
- Task & Activity Management
- Lead Management
Oracle Siebel
No pricing availableFree Trial
C2CRM
Free Trial is available
Oracle Siebel
No trial information availableRatings
Meets Requirements
9.2
51
7.6
335
Ease of Use
9.1
52
6.7
339
Ease of Setup
8.9
28
6.3
98
Ease of Admin
8.9
25
6.6
97
Quality of Support
9.5
51
7.2
298
Has the product been a good partner in doing business?
9.9
26
7.1
94
Product Direction (% positive)
10.0
49
4.9
333
Features by Category
Sales Force Automation
9.2
41
|
Verified
7.5
220
|
Verified
8.5
24
|
Verified
7.3
163
|
Verified
8.5
37
|
Verified
7.3
204
|
Verified
8.9
41
|
Verified
7.5
231
|
Verified
7.9
30
|
Verified
7.4
177
|
Verified
8.4
30
|
Verified
7.3
198
|
Verified
8.1
29
|
Verified
7.3
186
|
Verified
8.7
30
|
Verified
7.5
187
|
Verified
8.5
31
|
Verified
7.6
192
|
Verified
Marketing Automation
9.1
37
|
Verified
7.3
155
|
Verified
8.8
34
|
Verified
7.5
161
|
Verified
9.2
32
|
Verified
7.4
167
|
Verified
8.5
28
|
Verified
7.6
140
|
Verified
Customer Support
8.6
31
|
Verified
7.9
177
|
Verified
9.2
32
|
Verified
7.6
177
|
Verified
8.4
35
|
Verified
7.6
175
|
Verified
7.9
26
|
Verified
7.9
165
|
Verified
8.1
32
|
Verified
7.7
163
|
Verified
Reporting & Analytics
8.5
40
|
Verified
7.6
204
|
Verified
9.3
41
|
Verified
7.4
205
|
Verified
8.7
30
|
Verified
7.5
174
|
Verified
Mobile & Social
8.5
21
|
Verified
7.2
130
|
Verified
Feature Not Available
7.3
123
|
Verified
8.8
29
|
Verified
7.4
122
|
Verified
Platform
9.7
24
|
Verified
7.3
64
|
Verified
9.2
22
|
Verified
7.8
70
|
Verified
8.8
23
|
Verified
8.0
66
|
Verified
9.4
12
|
Verified
7.8
55
|
Verified
9.3
14
|
Verified
7.6
60
|
Verified
8.7
18
|
Verified
7.4
56
|
Verified
8.6
23
|
Verified
7.3
61
|
Verified
9.4
16
|
Verified
7.3
61
|
Verified
Integration
9.4
22
|
Verified
7.6
73
|
Verified
9.6
17
8.0
58
|
Verified
Not enough data
7.6
55
|
Verified
Generative AI
Not enough data
8.1
9
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
5.7
7
|
Verified
Not enough data
5.5
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
6.2
7
|
Verified
Not enough data
7.1
7
Not enough data
6.4
7
|
Verified
Not enough data
7.4
7
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
7.2
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
C2CRM and Oracle Siebel are categorized as CRM
Unique Categories
C2CRM is categorized as Help Desk and Online Form Builder
Oracle Siebel has no unique categories
Reviews
Reviewers' Company Size
C2CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
9.5%
Hospital & Health Care
7.9%
Mechanical or Industrial Engineering
4.8%
Information Technology and Services
4.8%
Consumer Goods
4.8%
Other
68.3%
Information Technology and Services
13.2%
Computer Software
8.6%
Telecommunications
8.4%
Financial Services
5.8%
Retail
4.8%
Other
59.1%
Alternatives
Discussions
What Industries do you focus on?
2 Comments
Official Response from C2CRM
The majority of our customers over the past 20 years has been with manufacturers. We know this industry very well. However, we have customers covering almost...Read more
Does C2CRM Integrate with Outlook?
1 Comment
Official Response from C2CRM
Yes! C2 Integrates to Outlook and is included in our CorePackage ($37/per user/per month). ClearC2 systems have advanced bi-directional integration with MS...Read more
Which ERP Systems do you Integrate with?
1 Comment
Official Response from C2CRM
Over the past 20years we have integrated C2 to all kinds of systems and ERP applications. We have created different templates work with our customers and get...Read more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
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