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At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (60.4% of reviews)
Entry-Level Pricing
$99 Up to 100 devices
Contact Us Per Year
Bugsee
Star Rating
(18)4.9 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$99 Up to 100 devices
Browse all 2 pricing plansLuciq
Star Rating
(237)4.4 out of 5
Market Segments
Small-Business (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about LuciqSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instabug excels in its "Crash Monitoring" capabilities, with a score of 8.8, while Bugsee also performs well but offers a perfect score of 10.0 in "Quality of Support," indicating that users find Bugsee's support team more responsive and helpful.
- Reviewers mention that Instabug's "Ease of Setup" is rated at 8.6, which is commendable, but Bugsee shines with a perfect score of 10.0, suggesting that users find Bugsee significantly easier to implement in their workflows.
- G2 users highlight that Instabug's "User Reports & Feedback" feature scores 8.5, which is beneficial for gathering insights, but Bugsee's score of 8.9 indicates a more robust system for collecting and analyzing user feedback.
- Users on G2 report that Instabug's "Performance Monitoring" is rated at 8.3, while Bugsee's performance in this area is slightly lower at 8.0, suggesting that Instabug may provide a more comprehensive view of application performance.
- Reviewers mention that Bugsee's "Timely Alerts" feature scores 8.8, which is on par with Instabug, but Bugsee's overall user satisfaction is higher, with a G2 rating of 4.9 compared to Instabug's 4.3, indicating a stronger overall user experience.
- Users say that while both products offer "Bug Reporting" features, Instabug's overall user experience is rated lower in "Ease of Use" at 8.7 compared to Bugsee's 9.7, suggesting that Bugsee may be more intuitive for everyday users.
Pricing
Entry-Level Pricing
Bugsee
PRO
$99
Up to 100 devices
- Unlimited apps and team members
- In-app bug reporting with video, network & logs
- Crash reporting with video & analytics
Luciq
Custom Plan
Contact Us
Per Year
Get full platform access with one transparent plan, priced on DAU and Seats. No hidden fees. No surprise overages.
- Application Performance Monitoring
- Enterprise Feedback Management
- Crash Reporting
Free Trial
Bugsee
Free Trial is available
Luciq
Free Trial is available
Ratings
Meets Requirements
9.7
18
8.7
204
Ease of Use
9.7
18
8.7
207
Ease of Setup
10.0
12
8.6
113
Ease of Admin
9.7
11
8.2
114
Quality of Support
10.0
15
8.8
186
Has the product been a good partner in doing business?
9.3
12
8.7
109
Product Direction (% positive)
8.7
18
8.1
199
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Bug Reporting
Not enough data
8.6
43
Not enough data
8.7
42
Not enough data
8.1
39
Bug Monitoring
Not enough data
8.0
34
Not enough data
8.6
40
Not enough data
8.3
36
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Monitoring
Not enough data
8.9
24
Not enough data
8.9
24
Not enough data
8.9
30
Crash Data
Not enough data
8.3
25
Not enough data
8.4
24
Not enough data
7.7
28
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Monitoring
Not enough data
8.6
11
Not enough data
8.5
12
Not enough data
8.5
11
Not enough data
6.9
7
Not enough data
6.9
6
Response
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
7.9
7
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.1
6
Not enough data
6.7
5
Functionality
Not enough data
Feature Not Available
Not enough data
4.7
5
Not enough data
Feature Not Available
Not enough data
5.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Metrics
Not enough data
Feature Not Available
Not enough data
7.0
15
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.9
12
Categories
Categories
Shared Categories
Bugsee and Luciq are categorized as Bug Tracking, Mobile Crash Reporting, and Mobile App Debugging
Unique Categories
Bugsee has no unique categories
Luciq is categorized as Application Performance Monitoring (APM), Enterprise Feedback Management, and Session Replay
Reviews
Reviewers' Company Size
Bugsee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luciq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
38.9%
Consumer Electronics
11.1%
Computer Software
11.1%
Airlines/Aviation
11.1%
Recreational Facilities and Services
5.6%
Other
22.2%
Computer Software
23.9%
Information Technology and Services
8.3%
Financial Services
6.5%
Internet
4.3%
Consumer Services
3.5%
Other
53.5%
Discussions
Bugsee has no discussions with answers
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 Comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 Comment
Official Response from Luciq
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 Comment
Official Response from Luciq
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
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