Link copied to clipboard # Autotask vs SuiteProjects Pro Comparison - What are their main differences? Share [ Export ](/compare/autotask/suiteprojects-pro/export.csv) AutotaskSuiteProjects Pro[+ Add Product](#) Pricing **Autotask** No pricing available **SuiteProjects Pro** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **Autotask** 3 monthsFaster Based on 217 responses **SuiteProjects Pro** 4 months Based on 11 responses Return on Investment **Autotask** 10 months16 months sooner Based on 205 responses **SuiteProjects Pro** 26 months Based on 5 responses Perceived Cost **Autotask** $$$$$ **SuiteProjects Pro** $$$$$ Average Discount **Autotask** 12% **SuiteProjects Pro** 29%17% more ![Autotask](https://images.g2crowd.com/uploads/product/hd_favicon/9559fdffaf71b8ac31b2e3c064ed8ed7/autotask.svg "Autotask") ![SuiteProjects Pro](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/suiteprojects-pro.svg "SuiteProjects Pro") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Autotask** [ Ease of Use (65) ](https://www.g2.com/products/autotask/reviews?filters%5Bsentiment_snippet%5D=1767508&qs=pros-and-cons#reviews)[ Integrations (49) ](https://www.g2.com/products/autotask/reviews?filters%5Bsentiment_snippet%5D=1768628&qs=pros-and-cons#reviews)[ Complex Usability (24) ](https://www.g2.com/products/autotask/reviews?filters%5Bsentiment_snippet%5D=1768518&qs=pros-and-cons#reviews)[ Learning Curve (18) ](https://www.g2.com/products/autotask/reviews?filters%5Bsentiment_snippet%5D=1767886&qs=pros-and-cons#reviews) **SuiteProjects Pro** [ Ease of Use (1) ](https://www.g2.com/products/suiteprojects-pro/reviews?filters%5Bsentiment_snippet%5D=2513223&qs=pros-and-cons#reviews)[ Intuitive (1) ](https://www.g2.com/products/suiteprojects-pro/reviews?filters%5Bsentiment_snippet%5D=2423583&qs=pros-and-cons#reviews)[ Bug Issues (1) ](https://www.g2.com/products/suiteprojects-pro/reviews?filters%5Bsentiment_snippet%5D=2487556&qs=pros-and-cons#reviews)[ Complex Usability (1) ](https://www.g2.com/products/suiteprojects-pro/reviews?filters%5Bsentiment_snippet%5D=2513226&qs=pros-and-cons#reviews) Integrations **Autotask** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c9c9edf8a379b8eb3e144bd413f6c5e/auvik-networks.png "Product Avatar Image") Auvik ](https://www.g2.com/products/auvik-networks/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7233a97d4f91b6227c5965f72152687/brightgauge.png "Product Avatar Image") BrightGauge ](https://www.g2.com/products/brightgauge/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_17d330a37bc2914fb3e2655da70c7a34/cisco-umbrella.png "Product Avatar Image") Cisco Umbrella ](https://www.g2.com/products/cisco-umbrella/reviews)[ Cloud Elements ](https://www.g2.com/products/cloud-elements-cloud-elements/reviews)[ View all ](https://www.g2.com/products/autotask/integrations) **SuiteProjects Pro** Not enough data Screenshots **Autotask** ![Autotask screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/5791/Screen_Shot_2014-05-23_at_1.50.44_PM.png) **SuiteProjects Pro** ![SuiteProjects Pro screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1487465/SutieProjects-Pro-homepage.png) **Ratings** from reviews Meets Requirements **Autotask** 8.5 8.5494 **SuiteProjects Pro** 7.7 7.7205 Ease of Use **Autotask** 7.9 7.9576 **SuiteProjects Pro** 7.1 7.1206 Ease of Setup **Autotask** 7.3 7.3461 **SuiteProjects Pro** 6.7 6.7119 Ease of Admin **Autotask** 7.6 7.6288 **SuiteProjects Pro** 7.0 7.0125 Quality of Support **Autotask** 8.2 8.2461 **SuiteProjects Pro** 7.5 7.5169 Has the product been a good partner in doing business? **Autotask** 8.4 8.4279 **SuiteProjects Pro** 7.4 7.4117 Product Direction (% positive) **Autotask** 8.3 8.3485 **SuiteProjects Pro** 6.2 6.2199 **Features** ratings from reviews Professional Services Automation 6.9 263 8.0 31 IT Service Management (ITSM) Tools 7.5 221 Not enough data Service Desk 6.7 274 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 70.2% Mid-Market(51-1000 emp.) 26.9% Enterprise(\> 1000 emp.) 2.9% Small-Business(50 or fewer emp.) 70.2% Mid-Market(51-1000 emp.) 26.9% Enterprise(\> 1000 emp.) 2.9% Small-Business(50 or fewer emp.) 13.8% Mid-Market(51-1000 emp.) 58.2% Enterprise(\> 1000 emp.) 28.0% Small-Business(50 or fewer emp.) 13.8% Mid-Market(51-1000 emp.) 58.2% Enterprise(\> 1000 emp.) 28.0% **Reviewers' Industry** [![Autotask](https://images.g2crowd.com/uploads/product/hd_favicon/9559fdffaf71b8ac31b2e3c064ed8ed7/autotask.svg "Autotask")](https://www.g2.com/products/autotask/reviews) Autotask Information Technology and Services 52.7% Computer & Network Security 17.8% Computer Software 5.7% Computer Networking 3.5% Consulting 2.3% Other 18.0% [![SuiteProjects Pro](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/suiteprojects-pro.svg "SuiteProjects Pro")](https://www.g2.com/products/suiteprojects-pro/reviews) SuiteProjects Pro Computer Software 25.8% Information Technology and Services 24.0% Marketing and Advertising 7.6% Management Consulting 5.3% Accounting 4.0% Other 33.3% FAQs ## Autotask vs SuiteProjects Pro FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between SuiteProjects Pro vs Autotask? Autotask stands out from SuiteProjects Pro with higher reviewer ratings, stronger support, and a larger small-business presence. | [SuiteProjects Pro](https://www.g2.com/products/suiteprojects-pro/reviews) | [Autotask](https://www.g2.com/products/autotask/reviews) | | --- | --- | | 3.7/5 (231 reviews) | 4.3/5 (632 reviews) | | Mid-Market | Small-Business | | 6.7 | 7.3 | | 7.5 | 8.2 | | Project Management | — | ### How do the pricing models of SuiteProjects Pro and Autotask compare? Autotask is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to SuiteProjects Pro. - **SuiteProjects Pro:** In recent reviews, several reviewers cite frustration with pricing complexity, discount negotiations, and unpredictable renewals. - **Autotask:** Reviewers describe the cost as competitive and aligned with the feature set, especially when bundling multiple products. - **Switching-reason:** Reviewers mention switching away from SuiteProjects Pro due to price increases and limited value for smaller teams. ### What are the best alternatives to SuiteProjects Pro and Autotask? The top three alternatives to SuiteProjects Pro and Autotask are ConnectWise PSA, BigTime, and Kantata Professional Services Automation. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SuiteProjects Pro](https://www.g2.com/products/suiteprojects-pro/reviews) | 3.7/5 (231 reviews) | Mid-Market | Reviewers cite pricing complexity and unpredictable renewals | Project Management | | [Autotask](https://www.g2.com/products/autotask/reviews) | 4.3/5 (632 reviews) | Small-Business | Cost described as competitive and aligned with features | Integrations and automation | | [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) | 4.0/5 (583 reviews) | Small-Business | — | Comprehensive PSA functionality | | [BigTime](https://www.g2.com/products/bigtime/reviews) | 4.5/5 (1768 reviews) | Small-Business | — | Time tracking and billing | | [Kantata Professional Services Automation](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) | 4.2/5 (1572 reviews) | Mid-Market | — | Resource management and reporting | ### Which Professional Services Automation features should I prioritize when comparing SuiteProjects Pro and Autotask? Buyers comparing SuiteProjects Pro and Autotask should prioritize project management, integrations, reporting, resource management, and ease of setup. - **Project Management:** SuiteProjects Pro is frequently cited for project management strengths (1 all-time mention); Autotask reviewers highlight integrated ticketing and contract management. - **Integrations:** Autotask is cited for integrations with IT Glue (19 all-time mentions); SuiteProjects Pro reviewers mention integration with BambooHR and NetSuite. - **Reporting:** SuiteProjects Pro receives multiple mentions for reporting efficiency (1 all-time mention), but reviewers note complexity and inflexibility; Autotask reviewers mention customizable dashboards and widgets. - **Resource Management:** SuiteProjects Pro is cited for resource management (1 all-time mention); Autotask reviewers describe granular controls for tracking and billing client services. - **Ease of Setup:** Autotask scores higher on Ease of Setup (7.3 vs 6.7), with reviewers describing a smoother onboarding experience. ### What are the pros and cons of SuiteProjects Pro vs Autotask? Autotask's headline strength is integrations and automation, while SuiteProjects Pro is most often praised for project management capabilities. - **SuiteProjects Pro strengths:** Project management (1 all-time mention), reporting efficiency (1), resource management (1), time tracking (1), invoicing (1), and intuitive interface (1). - **SuiteProjects Pro trade-offs:** Reviewers cite complex usability (1), difficult setup (1), learning curve (1), missing features (1), poor design (1), and bug issues (1). - **Autotask strengths:** Reviewers highlight integrations, automation, customizable dashboards, and centralized ticketing and contract management. - **Autotask trade-offs:** Reviewers mention an outdated interface, occasional slow performance, and a learning curve for advanced features. ### Is SuiteProjects Pro or Autotask better for small businesses? Autotask is a better fit for small businesses, with a larger small-business reviewer base and stronger sentiment from that segment. - **SuiteProjects Pro:** Largest segment is Mid-Market; reviewers from smaller teams cite challenges with pricing and complexity. - **Autotask:** Largest segment is Small-Business; reviewers consistently describe Autotask as comprehensive and effective for small business needs. ### Which Professional Services Automation platform has better integrations? Autotask is favored for integrations, with reviewers frequently citing its connections to IT Glue and other tools. - **SuiteProjects Pro:** Reviewers mention integration with BambooHR and NetSuite in recent reviews. - **Autotask:** IT Glue is cited in 19 reviews, with additional mentions of integrations with Datto RMM and QuickBooks Online. ### How do SuiteProjects Pro and Autotask compare on customer support? Autotask leads SuiteProjects Pro on Quality of Support by 0.7 points (8.2 vs 7.5), a material difference. - **SuiteProjects Pro:** Reviewers describe support as generally responsive but note occasional slow response times and lack of transparency. - **Autotask:** Reviewers consistently praise support quality, describing it as helpful and responsive, with onboarding support frequently highlighted. ### Which is easier to implement, SuiteProjects Pro or Autotask? Autotask is rated higher for Ease of Setup (7.3 vs 6.7), with reviewers describing a smoother and more intuitive implementation process. - **SuiteProjects Pro:** Reviewers note a steep learning curve and complex setup, with several citing the need for significant configuration and support during implementation. - **Autotask:** Reviewers describe the initial setup as straightforward, with helpful onboarding and easier customization for business needs. Alternatives **Autotask Alternatives** ![ConnectWise PSA](https://images.g2crowd.com/uploads/product/hd_favicon/f30f7f8a7fd4546eea1a8ddceef59420/connectwise-psa.svg "ConnectWise PSA") [ ConnectWise PSA ](/products/connectwise-psa/reviews) ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management") [ Atera ](/products/remote-monitoring-and-management/reviews) ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") [ Freshservice ](/products/freshservice/reviews) ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management") [ ServiceNow IT Service... ](/products/servicenow-it-service-management/reviews) **SuiteProjects Pro Alternatives** ![BigTime](https://images.g2crowd.com/uploads/product/hd_favicon/884ed97cdeee74de7e2af7115e09c500/bigtime.svg "BigTime") [ BigTime ](/products/bigtime/reviews) ![Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://images.g2crowd.com/uploads/product/hd_favicon/181e144a81f469ec182ad6517b02ec00/kantata-professional-services-automation-formerly-mavenlink-kimble.svg "Kantata Professional Services Automation (formerly Mavenlink+ Kimble)") [ Kantata Professional... ](/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) ![Deltek Replicon Time](https://images.g2crowd.com/uploads/product/hd_favicon/1d002c105dce4446bb17ba510502ff77/deltek-replicon-time.svg "Deltek Replicon Time") [ Deltek Replicon Time ](/products/deltek-replicon-time/reviews) ![Certinia PS Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b9465a040b561681ad19b753d4cf7b15/financialforce-professional-services-cloud.svg "Certinia PS Cloud") [ Certinia PS Cloud ](/products/certinia-ps-cloud/reviews)