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Compare Author-It and Paligo 
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At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Mid-Market (66.7% of reviews)
Entry-Level Pricing
Starting at $1,850.00 2 Users Per Month
Contact Us
Author-It
Star Rating
(33)3.9 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $1,850.00 2 Users Per Month
Browse all 2 pricing plansPaligo
Star Rating
(57)4.6 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Author-It has a lower ease of setup score (6.0) compared to Paligo (8.5), indicating that Paligo may be more user-friendly for new users looking to get started quickly.
- Reviewers mention that Paligo excels in quality of support with a score of 9.3, while Author-It scores 8.5, suggesting that users may find more responsive and helpful customer service with Paligo.
- G2 users highlight that Paligo's XML authoring capabilities are rated higher (9.0) than Author-It's (8.5), which may be crucial for teams focused on structured content creation.
- Users on G2 report that Author-It has a strong performance score (8.8) for on-premise deployment, which may appeal to organizations with specific security or compliance needs, while Paligo shines in cloud-based solutions (9.0).
- Reviewers say that Paligo's workflow management features (8.3) are more robust than those of Author-It (7.0), making it a better choice for teams that require efficient collaboration and content review processes.
- Users mention that while both products cater to mid-market segments, Paligo has a higher overall G2 rating (4.6) compared to Author-It's (4.0), indicating a more favorable reception among users.
Pricing
Entry-Level Pricing
Author-It
Training and eLearning
Starting at $1,850.00
2 Users Per Month
All plans include unlimited:
- Customer support
- Enterprise grade security
- Projects & publications
Paligo
Professional
Contact Us
Full CCMS with single-sourcing:
- Powerful single-sourcing
- Topic-based Authoring
- Translation management
Free Trial
Author-It
No trial information availablePaligo
No trial information availableRatings
Meets Requirements
8.2
31
9.0
40
Ease of Use
7.4
31
8.7
40
Ease of Setup
5.8
25
8.5
27
Ease of Admin
6.8
21
9.1
30
Quality of Support
8.3
31
9.3
40
Has the product been a good partner in doing business?
8.0
21
9.4
30
Product Direction (% positive)
7.4
31
8.3
35
Features by Category
XML Data Model Type
6.9
9
Feature Not Available
6.9
6
8.7
21
Not enough data
Feature Not Available
6.7
5
6.9
6
Software Model
8.1
7
8.9
23
7.7
5
Feature Not Available
8.1
12
Feature Not Available
7.5
10
9.0
26
Creation Features
8.5
14
9.0
27
7.0
14
8.3
25
8.2
14
8.4
31
Training & eLearning
9.7
5
Not enough data
9.7
5
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Author-It and Paligo are categorized as Component Content Management Systems
Unique Categories
Author-It is categorized as Course Authoring and Help Authoring Tool (HAT)
Paligo has no unique categories
Reviews
Reviewers' Company Size
Author-It
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paligo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.3%
Machinery
21.2%
Information Technology and Services
15.2%
Electrical/Electronic Manufacturing
6.1%
Automotive
6.1%
Other
21.2%
Computer Software
40.4%
Industrial Automation
7.0%
Computer & Network Security
7.0%
Machinery
5.3%
Hospital & Health Care
5.3%
Other
35.1%
Discussions
Where is the manual Author it ProCSS configuration and commands?
2 Comments
PS
Hi Antti, We noticed that some of our content on the Knowledge Center was hard to find, so we're restructuring our KC. This will also include the complete...Read more
Can I and if yes how create training tutorials?
1 Comment
MA
Hi Marie,
Yes, you can use Author-it to create training material, including Student and Instructor Guides (PDF), HTML5 elearning and assessments, and HTML5...Read more
Author-It has no more discussions with answers
Does Paligo use DITA?
3 Comments
RL
No, it uses DocBook, another XML language, which does most if not all of the things that make DITA useful to tech pubs groups.Read more
Table Alignment
2 Comments
RC
All layout issues are handled in the output and not from the topics. Use the Layouts in Paligo (depending on your output) as well as customizing the output...Read more
Who uses Paligo?
2 Comments
SZ
Hi, for the users role, there can be Technical writer, Information Architect, Translator, Document engineer, document reviewer,ect.Read more
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