Lower cost if you have a specialist user.

dataglobal has been using author-IT as an enterprise-wide editorial system at multiple locations since 2006. Currently, there are about 70,000 objects in the database. When selecting our enterprise-wide editorial system, a modular model with integrated role distribution was of crucial importance to us. The role distribution function allows us to involve a large number of authors in the creation of new content. For example, we can have our employees in development, who have very deep knowledge in their field, start the documentation process for a new function long before its market launch. The editorial revision and preparation are then carried out centrally by the documentation department. Furthermore, as a company, we have high demands on our layout design. Therefore, we use publishing templates adapted to the target audience. Another important factor for us is multi-channel publishing. This allows us to achieve great synergy effects and save valuable time by being able to publish the already existing editorial content in different target formats. author-IT has developed into a fundamental building block in our documentation process. Starting with technically detailed product documentation, through online help in HTML format, to marketing literature, author-IT can fully meet our requirements.

Author-it is a mature component content management system. I've been using it now for 15 years. It is stable, and I rarely have any problems with it. It looks after all my content without me having to worry. I'm able to efficiently manage content, create content and generate it when I need it. They have recently released "Magellan" a fully responsive HTML5 output that ticks all the boxes if you want a modern-looking responsive help system. It is easy to put together, and I found t relatively easy to style to my company's brand. It does require some CSS skills but not many. I can create multiple variants and publish to different brands and versions with the same content. It takes some setup, but it is just as simple as a button press. In a team, you need one reasonably knowledgeable admin who can do the setup. In addition, I don't need to worry about format. I can publish to PDF HTML, Word or responsive HTML format.