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Compare Aurea CRM and SuiteCRM 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (68.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Aurea CRM
Star Rating
(23)4.1 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Aurea CRMSuiteCRM
Star Rating
(94)4.2 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Aurea CRM excels in "User, Role, and Access Management" with a score of 9.4, indicating a robust system for managing user permissions and roles, while SuiteCRM, with a score of 8.8, is seen as slightly less comprehensive in this area.
- Reviewers mention that SuiteCRM shines in "Lead Management" with a score of 8.8, highlighting its effective tools for tracking and nurturing leads, whereas Aurea CRM scores 8.5, suggesting it may not be as feature-rich in this specific functionality.
- G2 users note that Aurea CRM's "Ease of Use" is rated at 8.7, making it more user-friendly compared to SuiteCRM's score of 7.9, which some users find less intuitive, especially for new users.
- Users on G2 report that SuiteCRM offers better "Partner Relationship Management" with a score of 8.8, which reviewers say is crucial for businesses that rely heavily on partnerships, while Aurea CRM lags behind at 7.4.
- Reviewers mention that both products have similar scores in "Customization" at 8.6, but users say that Aurea CRM provides a more seamless experience when implementing custom fields and workflows, making it easier to tailor the software to specific business needs.
- Users report that SuiteCRM's "Customer Support Portal" is rated at 8.0, which is slightly better than Aurea CRM's 7.7, indicating that SuiteCRM may offer more accessible resources for users seeking help and guidance.
Pricing
Entry-Level Pricing
Aurea CRM
No pricing availableSuiteCRM
No pricing availableFree Trial
Aurea CRM
No trial information availableSuiteCRM
No trial information availableRatings
Meets Requirements
8.6
17
8.6
78
Ease of Use
8.7
17
7.9
78
Ease of Setup
7.6
9
8.2
37
Ease of Admin
8.8
8
8.2
35
Quality of Support
7.9
17
8.0
73
Has the product been a good partner in doing business?
9.4
8
8.8
34
Product Direction (% positive)
8.6
17
8.4
75
Features by Category
Sales Force Automation
8.2
13
|
Verified
9.0
67
|
Verified
7.4
11
|
Verified
Feature Not Available
8.2
13
|
Verified
8.5
62
|
Verified
7.6
13
|
Verified
8.4
66
|
Verified
7.9
11
|
Verified
8.2
56
|
Verified
8.5
12
|
Verified
8.2
59
|
Verified
7.9
12
|
Verified
8.2
58
|
Verified
8.1
13
|
Verified
8.3
59
|
Verified
7.7
11
|
Verified
8.2
59
|
Verified
Marketing Automation
7.7
11
|
Verified
8.3
54
|
Verified
8.6
11
|
Verified
8.0
56
|
Verified
8.5
11
|
Verified
8.8
60
|
Verified
8.7
10
|
Verified
Feature Not Available
Customer Support
8.6
12
|
Verified
8.1
56
|
Verified
7.7
11
|
Verified
8.0
54
|
Verified
7.9
12
|
Verified
7.8
57
|
Verified
7.4
12
|
Verified
7.6
53
|
Verified
7.9
11
|
Verified
8.0
55
|
Verified
Reporting & Analytics
8.3
12
|
Verified
8.4
64
|
Verified
8.3
13
|
Verified
8.3
66
|
Verified
8.1
13
|
Verified
7.9
59
|
Verified
Mobile & Social
8.1
9
Feature Not Available
Feature Not Available
8.1
48
8.3
11
|
Verified
8.2
51
|
Verified
Platform
8.6
7
|
Verified
8.6
38
|
Verified
8.6
7
|
Verified
8.5
38
|
Verified
9.4
6
|
Verified
8.8
38
|
Verified
9.3
7
|
Verified
8.4
34
|
Verified
7.8
6
|
Verified
8.4
34
|
Verified
Feature Not Available
8.6
35
|
Verified
8.3
7
|
Verified
8.6
37
|
Verified
8.1
6
|
Verified
7.8
35
|
Verified
Integration
7.9
7
|
Verified
8.4
35
|
Verified
8.3
5
|
Verified
7.7
30
|
Verified
8.7
5
|
Verified
7.7
30
|
Verified
Generative AI
Not enough data
7.0
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Aurea CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Biotechnology
10.5%
Telecommunications
5.3%
Restaurants
5.3%
Marketing and Advertising
5.3%
Other
52.6%
Information Technology and Services
15.9%
Computer Software
9.1%
Telecommunications
6.8%
Internet
5.7%
Accounting
5.7%
Other
56.8%
Alternatives
Discussions
What is Aurea CRM?
1 Comment
AM
It was hard to like anything since their reliability was so poor.Read more
Aurea CRM has no more discussions with answers
SuiteCRM has no discussions with answers
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