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Compare Apty and UserGuiding 
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At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Small-Business (56.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
Apty
Star Rating
(146)4.7 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AptyUserGuiding
Star Rating
(750)4.7 out of 5
Market Segments
Small-Business (56.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UserGuiding excels in user onboarding, with many users highlighting its easy setup and user-friendly interface. One user mentioned, "It's really user-friendly, so I could figure it out without loads of documentation or training," which speaks to its accessibility for new users.
- According to verified reviews, Apty is praised for its intuitive design and quick content creation capabilities. Users appreciate the platform's ease of use, with one administrator noting, "The platform is intuitive and user-friendly, making it simple to create and manage content."
- Users say that UserGuiding's targeting features are reliable and effective, which has helped organizations streamline their onboarding processes. A user remarked on the competitive pricing and the explainability of the targeting, indicating a strong alignment with business needs.
- Reviewers mention that Apty provides excellent support quality, with a score that reflects high satisfaction. Users have noted the support received during implementation as a key strength, stating, "We really like the support we received from the implementation team and ongoing support."
- G2 reviewers highlight that while both platforms have similar star ratings, UserGuiding has a significantly larger number of reviews, indicating a broader user base and more consistent feedback. This suggests that UserGuiding may have a more established presence in the market.
- According to recent user feedback, Apty's in-app guidance and walkthroughs are particularly effective, helping users navigate the platform with ease. One user noted, "The in-app guidance and walkthroughs are clear," which enhances the overall user experience.
Pricing
Entry-Level Pricing
Apty
No pricing availableUserGuiding
Free Trial
Free Trial
14-day free trial, no credit-card needed!
- All Professional Plan Features are included in the Free Trial
Free Trial
Apty
Free Trial is available
UserGuiding
Free Trial is available
Ratings
Meets Requirements
9.2
110
8.9
662
Ease of Use
9.1
111
9.1
681
Ease of Setup
9.0
88
8.9
614
Ease of Admin
9.0
84
9.1
410
Quality of Support
9.6
109
9.5
637
Has the product been a good partner in doing business?
9.5
84
9.4
399
Product Direction (% positive)
9.5
96
9.6
664
Features by Category
User Analysis
8.6
52
8.9
394
8.9
57
8.5
402
User Support
8.9
57
8.7
403
8.6
46
8.4
365
8.5
48
8.4
380
Walkthrough Type
8.8
53
8.6
381
9.2
58
9.1
408
Platform Basics - Digital Adoption Platform
8.3
5
8.5
97
Not enough data
8.8
98
Analytics - Digital Adoption Platform
Not enough data
8.1
97
Functions - Digital Adoption Platform
Not enough data
8.5
96
8.3
5
8.6
101
Agentic AI - Digital Adoption Platform
Not enough data
7.3
83
Generative AI
Not enough data
6.8
137
Self-Service Experience
9.1
29
8.9
368
8.9
27
8.8
365
8.6
23
7.6
339
8.0
9
Feature Not Available
8.2
13
8.6
354
Self-Service Platform
8.8
14
8.8
361
7.6
13
8.4
204
7.4
11
7.1
188
8.8
12
8.3
351
Agentic AI - Customer Self-Service
Not enough data
7.1
48
Not enough data
7.6
48
Not enough data
7.6
46
Not enough data
7.4
47
Not enough data
7.2
47
Not enough data
7.1
47
Not enough data
7.3
46
Categories
Categories
Shared Categories
Apty and UserGuiding are categorized as Digital Adoption Platform and Customer Self-Service
Unique Categories
Apty has no unique categories
UserGuiding has no unique categories
Reviews
Reviewers' Company Size
Apty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserGuiding
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
43.1%
Computer Software
10.2%
Construction
4.4%
Real Estate
2.9%
Financial Services
2.9%
Other
36.5%
Computer Software
38.3%
Information Technology and Services
16.8%
Marketing and Advertising
4.8%
Financial Services
3.8%
Accounting
3.6%
Other
32.7%
Discussions
Does Apty Support multiple applications? Is there flexibility to link between applications?
2 Comments
ME
We have one Apty account and use it on two separate platforms. Physical links to other platforms can be done by use of 'Launchers' or by including links to...Read more
We have our own internal application. Will Apty work on it?
2 Comments
ME
Yes. This is how we use Apty ourselves. Read more
Is there any way through which I can go back to the Previous Step??
1 Comment
AL
Hi Abhinav,
You can use ALT+P to take a workflow one step backwards. However, please note that this does not work 100% of the time as the underlying...Read more
RTL support
2 Comments
HV
Hi Medhat! UserGuiding supports RTL text by means of theme customization. You can read more about it here:...Read more
Are there adoption tools for products that change often?
1 Comment
TG
For those who understand and can code use CSS elements to tag your location and steps instead of mouse selection this will keep the guides intact firmly.Read more
What is UserGuiding used for?
1 Comment
CD
User Onboarding, Product Tours, Interactive Guides, Feature Announcements, and User Education.Read more
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