1. [Home](https://www.g2.com/) 2. ... 3. [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) 4. [UserGuiding Discussions](https://www.g2.com/products/userguiding/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c9180a11b002dc2d36b5bb477559a5d5/userguiding.jpg "Product Avatar Image") ![Reward for good UserGuiding reviews](https://images.g2crowd.com/uploads/medal/image/1000576/212f778dec3426ba8515dfc66e1a29c1.svg "Reward for good UserGuiding reviews") ](/products/userguiding/reviews) [ UserGuiding ](/products/userguiding/reviews) (781)4.7/5 UserGuiding is a no-code product adoption platform for teams who need users to reach value on their own, without a support ticket or a training call. You build in-app guidance inside your own product using a visual editor and a Chrome extension, with no engineering ticket. Interactive guides and walkthroughs, onboarding checklists, tooltips, hotspots, banners and announcement modals, each targeted to segments you define from user attributes and events. One platform for the whole adoption loop. Onboard users, see where they stall, ask them why, collect what they want built next, show them what you committed to, then announce it in-app when it ships. Self-serve help: a standalone multilingual Knowledge Base, a Resource Center widget inside your product, and an AI Assistant that answers your users' questions conversationally from your own content. Deflect tickets without adding headcount. Feedback and evidence: in-app surveys and NPS targeted to the right users at the right moment, analytics on every guide, checklist and survey, and Session Replay to see exactly where users stall. Custom Alerts flag a material that stops performing, instead of you finding out at the monthly review. Feature requests and public roadmap: your users submit ideas inside your product and vote on each other's. Everything lands in an inbox you approve before anything goes public. What you pick moves onto a public roadmap in status columns you name yourself, and when it ships it becomes an update post on the same page the request started on. AI-native access: UserGuiding ships an MCP server, so you can query your own adoption data straight from Claude, Cursor or any MCP client rather than exporting spreadsheets. The 1:1 onboarding program: twelve weeks, one hour a week, someone from our team on a call with yours, building in your account instead of handing you a plan. Each session takes one piece of your user journey and gets something live. UserGuiding is the only product adoption platform that includes a weekly 1:1 onboarding program at no additional fee. Everywhere else, hands-on implementation is a paid services engagement or reserved for enterprise contracts. You can see what UserGuiding costs without booking a call. Plans start at $174 per month billed annually. Enterprise adds SAML SSO, activity logs, migration support, and SOC 2, GDPR and HIPAA compliance. More than 1,000 companies use UserGuiding, which holds 4.7 stars across 772 G2 reviews, most often praised for how quickly it goes live. Show More * * * ### 20 Discussions ### 22 Participants ### 80.0 Nps Score Already have UserGuiding? ### All UserGuiding Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is UserGuiding used for? ](/discussions/what-is-userguiding-used-for) What is UserGuiding used for? [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UserGuiding+questions+and+get+answers+from+expert+users+in+our+UserGuiding+Discussions+section.&title=UserGuiding+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UserGuiding+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UserGuiding+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss%0aAsk+UserGuiding+questions+and+get+answers+from+expert+users+in+our+UserGuiding+Discussions+section.) 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[Tharun Sai G.](https://www.g2.com/users/0fd7d9bf-923c-4607-a0a8-8564a591a682 "Tharun Sai G.") • almost 5 years ago Customer Success Lead at Quixy Customer Success Lead at Quixy More Options - [ # Are there adoption tools for products that change often? ](/discussions/are-there-adoption-tools-for-products-that-change-often) How do we better handle onboarding guides on a platform that is constantly changing every month without us having to redo the walkthrough guides? [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UserGuiding+questions+and+get+answers+from+expert+users+in+our+UserGuiding+Discussions+section.&title=UserGuiding+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UserGuiding+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UserGuiding+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss%0aAsk+UserGuiding+questions+and+get+answers+from+expert+users+in+our+UserGuiding+Discussions+section.) 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[Medhat E.](https://www.g2.com/users/d1a58a93-2abd-40fe-97e2-7659cf3d3e53 "Medhat E.") • almost 6 years ago More Options - [ # RTL support ](/discussions/34724-rtl-support) [ Digital Adoption Platform Software ](https://www.g2.com/tags/digital-adoption-platform-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+UserGuiding+questions+and+get+answers+from+expert+users+in+our+UserGuiding+Discussions+section.&title=UserGuiding+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=UserGuiding+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=UserGuiding+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss%0aAsk+UserGuiding+questions+and+get+answers+from+expert+users+in+our+UserGuiding+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=UserGuiding+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss%0aAsk+UserGuiding+questions+and+get+answers+from+expert+users+in+our+UserGuiding+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/userguiding/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/d2055ce522043b2d612708060473d539/userguiding.svg "Product Avatar Image") ### Have you used UserGuiding before? Answer a few questions to help the UserGuiding community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fuserguiding%2Fdiscuss%3Fsmall_ask%3Duserguiding) No ## Top Contributors in UserGuiding 1 ![Tharun Sai G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tharun Sai G.") TG Loading... ### [Tharun Sai G.](https://www.g2.com/users/0fd7d9bf-923c-4607-a0a8-8564a591a682 "Tharun Sai G.") Customer Success Lead 3 pts 2 ![ali b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ali b.") AB Loading... ### [ali b.](https://www.g2.com/users/5124457a-edf3-451e-b81a-1d4269bdf60a "ali b.") 3 pts 3 ![Hellen V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hellen V.") HV Loading... ### [Hellen V.](https://www.g2.com/users/1a53f827-7019-44a2-8b3f-ed639d166470 "Hellen V.") Business Development Manager 1 pt 4 ![Can D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Can D.") CD Loading... ### [Can D.](https://www.g2.com/users/canxdinlenc "Can D.") Assoc. Growth Manager 1 pt