Users report that Applied Epic excels in its Contact Management feature, scoring 8.5, which reviewers mention allows for seamless tracking of client interactions and relationships, making it a strong choice for agencies focused on customer engagement.
Reviewers mention that FileTrac Evolve shines in Ease of Use with a score of 8.6, indicating that users find the interface intuitive and easy to navigate, which is particularly beneficial for small businesses with limited tech support.
G2 users highlight that Applied Epic's Quality of Support is rated at 8.8, with many reviewers praising the responsiveness and helpfulness of the support team, which can be crucial for businesses that rely heavily on software for daily operations.
Users on G2 report that FileTrac Evolve offers a more favorable Ease of Setup experience, although specific scores were not provided, indicating that new users can get started quickly without extensive training.
Reviewers mention that Applied Epic's Claims Management feature is robust, scoring 8.0, with users appreciating the automated workflow management that streamlines the claims process, which is essential for insurance agencies.
Users say that FileTrac Evolve's Reporting & Dashboards feature, with a score of 7.8, provides valuable insights, but some users feel it could benefit from more customization options to better meet their specific reporting needs.
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Applied Epic
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FileTrac Evolve
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This pricing plan is specifically tailored for organizations in the startup phase,
offering scalable solutions that integrate seamlessly with insurance claims processing technology
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