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Compare Alhena AI and Kore.AI 
Featured Products
At a Glance
Market Segments
Small-Business (63.9% of reviews)
Enterprise (43.7% of reviews)
Entry-Level Pricing
Free 25 Conversations Per Month
No pricing available
Alhena AI
Star Rating
(36)4.9 out of 5
Market Segments
Small-Business (63.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 25 Conversations Per Month
Browse all 3 pricing plansKore.AI
Star Rating
(458)4.6 out of 5
Market Segments
Enterprise (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kore.AI excels in providing a comprehensive suite of automation features, with users appreciating the integration of contact center functionalities and advanced NLP capabilities. This makes it easier for teams to manage customer interactions effectively.
- Users say that Alhena AI stands out for its user-friendly interface and quick setup process, which is particularly beneficial for those without technical expertise. Reviewers have noted that they saw positive results within just a couple of weeks of implementation.
- According to verified reviews, Kore.AI has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience with the platform compared to Alhena AI. This is reflected in the robust feedback regarding its end-to-end automation capabilities.
- Reviewers mention that while Alhena AI offers excellent support and responsiveness, Kore.AI's extensive feature set, including multi-channel deployment and enterprise integrations, provides a more powerful solution for larger organizations.
- Users highlight that Kore.AI's advanced features, such as sentiment analysis and dialog management, contribute to more human-like conversations, which is a significant advantage for businesses looking to enhance customer engagement.
- G2 reviewers note that while Alhena AI is well-suited for small businesses, Kore.AI's focus on enterprise solutions may make it a better fit for larger organizations that require more complex automation and integration capabilities.
Pricing
Entry-Level Pricing
Alhena AI
Free
Free
25 Conversations Per Month
Get started with Alhena’s core AI-driven conversation capabilities at no cost; includes basic AI-only support.
- 1 AI profile
- Basic AI-only support
- Manual-only training frequency
Kore.AI
No pricing availableFree Trial
Alhena AI
Free Trial is available
Kore.AI
Free Trial is available
Ratings
Meets Requirements
9.2
35
9.0
326
Ease of Use
9.7
36
9.1
328
Ease of Setup
9.5
26
9.0
218
Ease of Admin
9.6
21
8.9
189
Quality of Support
10.0
35
8.8
317
Has the product been a good partner in doing business?
10.0
21
9.0
177
Product Direction (% positive)
9.7
36
9.7
319
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
9.4
11
Not enough data
9.4
11
Not enough data
Interaction
9.5
11
Not enough data
9.7
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.1
11
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
9.5
11
Not enough data
9.2
11
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
9.1
11
Not enough data
9.2
11
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
9.4
11
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Agentic AI - Enterprise Search Software
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Search Queries
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
AI powered search - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Functionality
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Compatibility - Enterprise Search Software
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Functionality - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Search Queries - Enterprise Search Software
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Responses
Not enough data
8.9
196
Not enough data
9.0
184
Not enough data
9.2
200
Automation - AI Agents
Not enough data
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
Not enough data
8.9
48
Platform
Not enough data
9.1
199
Not enough data
9.0
197
Not enough data
8.9
184
Autonomy - AI Agents
Not enough data
8.1
49
Not enough data
8.4
49
Not enough data
8.7
49
Not enough data
8.4
50
Generative AI
Not enough data
8.9
135
Not enough data
8.9
134
Responses
8.5
21
8.8
249
9.0
22
8.8
244
9.3
21
8.8
229
8.5
22
8.8
240
8.2
18
8.7
221
Platform
9.3
21
8.9
235
8.9
22
8.9
244
8.7
21
8.7
236
8.7
21
8.8
245
8.0
18
8.6
229
7.7
19
8.8
234
8.6
20
8.8
233
Generative AI
Feature Not Available
9.0
160
Feature Not Available
9.0
158
Conversational Platform
Not enough data
8.9
160
Not enough data
8.9
160
Not enough data
8.9
159
Not enough data
8.9
159
Support Automation
Not enough data
8.9
157
Not enough data
8.9
155
Not enough data
8.9
159
Not enough data
8.9
157
Generative AI
Not enough data
8.9
116
Not enough data
8.9
115
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
9.2
6
Not enough data
8.1
6
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
7.7
20
Speech Synthesis - AI Voice Assistants
Not enough data
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Security and privacy - AI Voice Assistants
Not enough data
8.3
18
Compatibility - AI Voice Assistants
Not enough data
8.7
19
Workflow Design & Integration - AI Orchestration
Not enough data
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Performance Optimization & Analytics - AI Orchestration
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Governance & Compliance Controls - AI Orchestration
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Alhena AI and Kore.AI are categorized as Chatbots and Conversational Support
Unique Categories
Alhena AI is categorized as Customer Service Automation, Conversational Marketing, Customer Self-Service, and AI Chatbots
Kore.AI is categorized as AI Voice Assistants, AI Agents For Business Operations, Enterprise Search Software, and AI Orchestration
Reviews
Reviewers' Company Size
Alhena AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Computer Software
22.2%
Retail
13.9%
Apparel & Fashion
8.3%
Consumer Services
5.6%
Other
25.0%
Information Technology and Services
28.0%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.0%
Discussions
Alhena AI has no discussions with answers
Kore.AI has no discussions with answers
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