Compare Agentforce 360 Platform (formerly Salesforce Platform) and Katalon True Platform 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (47.5% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
Starting at $167.00 1 Seat Per Month
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,978)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansKatalon True Platform
Star Rating
(222)4.4 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $167.00 1 Seat Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in providing a comprehensive CRM experience, with users appreciating its ability to access historical data, which enhances client engagement. One user noted, "I love that there’s data in there from 10+ years ago, so I can get the full context about a lead or client when I engage with them."
- Users say Katalon Platform stands out for its user-friendly interface and low-code automation capabilities, making it accessible for those without extensive programming knowledge. A reviewer mentioned, "I like Katalon Platform's low code automation because I don't need to be a full programmer to create test cases, which speeds up test creation."
- Reviewers mention that Salesforce Platform offers robust customization options, allowing non-developers to build apps and automate workflows efficiently. One user highlighted, "It empowers non-developers like Salesforce BAs to rapidly build apps, automate workflows, and create custom UIs without deep coding."
- According to verified reviews, Katalon Platform is praised for its ease of setup and integration with CI/CD tools, which simplifies the testing process. Users appreciate the built-in integrations, stating, "Easy-to-use interface and built-in integrations with CI/CD tools make it more accessible."
- G2 reviewers report that while both platforms offer quality support, Salesforce Platform has a slight edge in overall user satisfaction, with many users noting its extensive learning resources and community support. One user remarked on its flexibility, saying, "Salesforce is highly customizable and flexible. It has a lot of learning resources available online."
- Users say that Katalon Platform's community support is a valuable resource, with many finding answers through peer interactions. A reviewer noted, "Record playback, and there’s also a community where I can search and find answers," highlighting the collaborative aspect of the platform.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Katalon True Platform
Team Edition
Starting at $167.00
1 Seat Per Month
For small to mid-size teams.
- AI agents for manual and automation test creation, execution, bug reporting, and result analytics
- Manual Testing — plan, design, execute, and log bugs
- Automation Testing — no-code, low-code to full-code
Free Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Katalon True Platform
Free Trial is available
Ratings
Meets Requirements
8.9
2,358
8.8
162
Ease of Use
8.5
3,125
8.9
201
Ease of Setup
8.4
1,903
8.9
131
Ease of Admin
8.5
801
8.8
37
Quality of Support
8.5
2,105
8.5
158
Has the product been a good partner in doing business?
8.8
796
8.9
37
Product Direction (% positive)
8.7
2,322
9.5
161
Features by Category
Data Masking
9.4
16
Not enough data
9.3
16
Not enough data
9.1
15
Not enough data
9.3
15
Not enough data
8.7
15
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
302
Not enough data
9.1
319
Not enough data
9.2
316
Not enough data
8.9
307
Not enough data
8.6
292
Not enough data
9.1
321
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.3
10
Not enough data
8.8
11
Not enough data
9.8
11
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.1
9
Not enough data
8.3
10
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.9
11
Not enough data
8.0
9
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Functionality
8.0
74
Not enough data
8.5
69
Not enough data
8.7
68
Not enough data
8.4
68
Not enough data
Data Control
8.5
67
Not enough data
8.6
69
Not enough data
9.0
69
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
Functionality
9.1
144
Not enough data
8.9
137
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Functionality
Not enough data
8.8
127
Not enough data
9.0
126
Not enough data
8.7
124
Not enough data
8.9
124
Automation
Not enough data
8.6
123
Not enough data
8.6
125
Not enough data
8.7
124
Agentic AI - Automation Testing
Not enough data
6.5
16
Not enough data
4.4
6
Not enough data
6.7
17
Agentic AI - Software Testing
9.0
25
4.7
5
8.8
24
4.7
5
8.9
24
Not enough data
AI Test Generation & Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Test Maintenance & Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.6
236
Not enough data
8.6
236
Not enough data
8.7
257
Not enough data
8.7
247
Not enough data
8.9
273
Not enough data
Data Control
8.9
267
Not enough data
8.9
269
Not enough data
9.2
267
Not enough data
Publishing
8.9
243
Not enough data
8.9
255
Not enough data
8.9
239
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
590
Not enough data
8.6
573
Not enough data
8.7
524
Not enough data
8.6
554
Not enough data
8.6
519
Not enough data
Database
9.0
568
Not enough data
8.9
659
Not enough data
8.5
511
Not enough data
8.6
559
Not enough data
8.7
610
Not enough data
Infrastructure
8.5
563
Not enough data
8.1
523
Not enough data
9.1
593
Not enough data
User Interface Design
8.5
137
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
8.8
157
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
Data Control
9.0
153
|
Verified
Not enough data
8.9
161
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
Publishing
8.8
145
|
Verified
Not enough data
9.0
150
Not enough data
8.9
148
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Katalon True Platform are categorized as Software Testing
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, Identity and Access Management (IAM), and Cloud Platform as a Service (PaaS)
Katalon True Platform is categorized as Automation Testing and AI Software Testing Tools
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Katalon True Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
59.9%
Computer Software
23.6%
Information Technology and Services
17.8%
Banking
7.2%
Insurance
6.3%
Telecommunications
6.3%
Other
38.9%
Alternatives
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
LM
Learn how to create new accounts, and update existing leads and contacts. Read more
What is Salesforce Platform used for?
2 Comments
ZK
It's a system that helps you manage all past sales activity and understand your business' pipeline. Read more
What is Salesforce Mobile used for?
2 Comments
DE
The Salesforce Mobile app is a free, cross-platform app that allows users to access their company's CRM data on their phone or tablet. It can be used to:...Read more
Is Katalon studio still free?
3 Comments
BA
Yes, Katalon is Free for the first month. and after one month some fancy features of Katalon will get Disabled. THe free features are enough to create more...Read more
Is Katalon studio better than selenium?
2 Comments
BA
Katalon is developed on top of eclipse by integrating selenium appium etc. it is similar to Selenium but in eclipse, you have to create re-usable methods...Read more
How good is Katalon studio?
1 Comment
BA
Katalon Studio is good at automating software testing Read more
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