Compare Agentforce 360 Platform (formerly Salesforce Platform) and Azure App Service 
Featured Products
At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Small-Business (40.2% of reviews)
Entry-Level Pricing
$25/user/month* (billed annually)
No pricing available
Agentforce 360 Platform (formerly Salesforce Platform)
Star Rating
(3,979)4.5 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$25/user/month* (billed annually)
Free Trial is available
Browse all 3 pricing plansAzure App Service
Star Rating
(94)4.5 out of 5
Market Segments
Small-Business (40.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Azure App ServiceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Platform excels in providing a highly customizable and flexible environment, allowing users to build apps and automate workflows without deep coding knowledge. This is particularly beneficial for non-developers, as highlighted by users who appreciate the ability to rapidly create custom UIs and integrate with other tools.
- Users say that Azure App Service stands out for its seamless deployment and scaling capabilities. Many appreciate that it alleviates the burden of infrastructure management, enabling developers to focus on feature development rather than server troubleshooting, which enhances overall productivity.
- Reviewers mention that Salesforce Platform's extensive learning resources and powerful CRM capabilities provide significant advantages for businesses looking to leverage historical data. Users value the ability to access data from over a decade ago, which helps in understanding client interactions and improving engagement strategies.
- According to verified reviews, Azure App Service is praised for its efficient tools for data analytics and business intelligence. Users find the platform easy to navigate, with well-categorized services that streamline the management of applications, databases, and security, making it a strong choice for small businesses.
- G2 reviewers highlight that while both platforms offer solid support, Salesforce Platform's recent user feedback indicates a slightly lower satisfaction with support quality compared to Azure App Service. Users of Azure appreciate the responsive support, which can be crucial for businesses needing quick resolutions to technical issues.
- Users express that Salesforce Platform has a higher overall satisfaction score, reflecting its strong market presence and user base. However, Azure App Service's recent reviews suggest it is gaining traction, particularly among small businesses looking for a robust yet straightforward cloud solution.
Pricing
Entry-Level Pricing
Agentforce 360 Platform (formerly Salesforce Platform)
Platform Starter
$25
/user/month* (billed annually)
Users access apps built with the following services:
- Access 10 custom objects
- 200 APIs calls /user/day
- Lightning App Builder
Azure App Service
No pricing availableFree Trial
Agentforce 360 Platform (formerly Salesforce Platform)
Free Trial is available
Azure App Service
No trial information availableRatings
Meets Requirements
8.9
2,356
9.1
75
Ease of Use
8.5
3,122
8.8
76
Ease of Setup
8.4
1,900
9.1
42
Ease of Admin
8.5
801
8.8
40
Quality of Support
8.5
2,103
8.9
70
Has the product been a good partner in doing business?
8.8
796
8.9
35
Product Direction (% positive)
8.7
2,320
9.4
74
Features by Category
Data Masking
9.4
16
Not enough data
9.3
16
Not enough data
9.1
15
Not enough data
9.3
15
Not enough data
8.7
15
Not enough data
Administration
8.9
287
Not enough data
8.8
278
Not enough data
9.3
300
Not enough data
9.0
300
Not enough data
9.2
302
Not enough data
9.0
289
Not enough data
Automation
9.0
326
Not enough data
9.0
312
Not enough data
9.1
320
Not enough data
Development
8.9
290
Not enough data
8.7
251
Not enough data
8.5
241
Not enough data
9.0
270
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
108
Not enough data
9.2
103
Not enough data
8.9
103
Not enough data
8.7
100
Not enough data
Management
9.1
100
Not enough data
9.1
102
Not enough data
9.2
106
Not enough data
9.1
103
Not enough data
Security
9.3
107
Not enough data
Agentic AI - Cloud Migration
8.3
18
Not enough data
8.0
18
Not enough data
8.7
19
Not enough data
Functionality
9.1
27
Not enough data
9.2
27
Not enough data
9.2
28
Not enough data
9.0
27
Not enough data
9.0
25
Not enough data
8.8
25
Not enough data
8.7
24
Not enough data
8.9
27
Not enough data
9.1
25
Not enough data
Functionality
8.6
302
Not enough data
9.1
319
Not enough data
9.2
316
Not enough data
8.9
307
Not enough data
8.6
292
Not enough data
9.1
321
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
9.3
10
Not enough data
8.8
11
Not enough data
9.8
11
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
8.1
9
Not enough data
8.3
10
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
8.9
11
Not enough data
8.0
9
Not enough data
Functionality
8.7
75
Not enough data
8.7
77
Not enough data
8.9
79
Not enough data
8.7
75
Not enough data
9.3
77
Not enough data
9.1
79
Not enough data
Type
8.7
74
Not enough data
8.7
76
Not enough data
Reporting
8.8
74
Not enough data
8.9
75
Not enough data
9.0
15
Not enough data
9.4
13
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.5
13
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
13
Not enough data
8.3
13
Not enough data
Generative AI - Identity and Access Management (IAM)
7.6
13
Not enough data
7.4
13
Not enough data
7.7
13
Not enough data
Management
9.3
68
Not enough data
9.3
70
Not enough data
9.2
68
Not enough data
Functionality
9.4
69
Not enough data
9.4
68
Not enough data
9.5
69
Not enough data
Processes
9.2
69
Not enough data
9.4
69
Not enough data
9.3
69
Not enough data
Functionality
8.0
74
Not enough data
8.5
69
Not enough data
8.7
68
Not enough data
8.4
68
Not enough data
Data Control
8.5
67
Not enough data
8.6
69
Not enough data
9.0
69
Not enough data
Agentic AI - Drag and Drop App Builder
8.9
24
Not enough data
8.8
24
Not enough data
8.5
24
Not enough data
Functionality
9.1
144
Not enough data
8.9
137
Not enough data
8.8
129
Not enough data
9.2
138
Not enough data
8.7
136
Not enough data
8.9
132
Not enough data
9.1
129
Not enough data
Agentic AI - Software Testing
9.0
25
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
Application Design
8.6
236
Not enough data
8.6
236
Not enough data
8.7
257
Not enough data
8.7
247
Not enough data
8.9
273
Not enough data
Data Control
8.9
267
Not enough data
8.9
269
Not enough data
9.2
267
Not enough data
Publishing
8.9
243
Not enough data
8.9
255
Not enough data
8.9
239
Not enough data
Agentic AI - Low-Code Development Platforms
9.1
48
Not enough data
9.2
46
Not enough data
9.0
48
Not enough data
Development
8.7
589
9.4
21
8.6
573
9.1
20
8.7
524
8.9
19
8.6
554
9.1
21
8.6
519
8.5
20
Database
9.0
567
8.7
17
8.9
657
8.5
19
8.5
511
8.8
20
8.6
559
8.7
17
8.7
609
8.9
19
Infrastructure
8.5
563
8.5
19
8.1
523
8.7
18
9.1
593
9.4
19
User Interface Design
8.5
137
|
Verified
Not enough data
8.7
156
|
Verified
Not enough data
8.8
157
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
Data Control
9.0
153
|
Verified
Not enough data
8.9
161
|
Verified
Not enough data
9.2
158
|
Verified
Not enough data
Publishing
8.8
145
|
Verified
Not enough data
9.0
150
Not enough data
8.9
148
|
Verified
Not enough data
Agentic AI - No-Code Development Platforms
8.7
37
Not enough data
8.8
37
Not enough data
8.6
37
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce 360 Platform (formerly Salesforce Platform) and Azure App Service are categorized as Cloud Platform as a Service (PaaS)
Unique Categories
Agentforce 360 Platform (formerly Salesforce Platform) is categorized as Application Development Platforms, DevOps Platforms, Consent Management Platform (CMP), Workplace Innovation Platforms, Data Masking, Privileged Access Management (PAM), Customer Identity and Access Management (CIAM), Cloud Migration, No-Code Development Platforms, Drag and Drop App Builder, Low-Code Development Platforms, Software Testing, and Identity and Access Management (IAM)
Azure App Service is categorized as API Marketplace
Reviews
Reviewers' Company Size
Agentforce 360 Platform (formerly Salesforce Platform)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Azure App Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.7%
Information Technology and Services
12.0%
Financial Services
6.9%
Non-Profit Organization Management
4.1%
Marketing and Advertising
3.3%
Other
60.0%
Information Technology and Services
28.7%
Computer Software
21.8%
Health, Wellness and Fitness
4.6%
Oil & Energy
4.6%
Financial Services
3.4%
Other
36.8%
Discussions
What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?
5 Comments
LM
Learn how to create new accounts, and update existing leads and contacts. Read more
What is Salesforce Platform used for?
2 Comments
ZK
It's a system that helps you manage all past sales activity and understand your business' pipeline. Read more
What is Salesforce Mobile used for?
2 Comments
DE
The Salesforce Mobile app is a free, cross-platform app that allows users to access their company's CRM data on their phone or tablet. It can be used to:...Read more
Which one of the following is a key feature of Azure app services?
1 Comment
SK
Auto scaling
Deployment swap
Ease of configuration
Allow custom configuration at best
Integration with other service easly like azure devops etc
Read more
Azure App Service has no more discussions with answers
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