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Compare Adversus and LeadDesk 
Featured Products
At a Glance
Market Segments
Small-Business (84.4% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
$165.00
89€ / licence per month
Adversus
Star Rating
(51)4.8 out of 5
Market Segments
Small-Business (84.4% of reviews)
Pros & Cons
Entry-Level Pricing
$165.00
Browse all 2 pricing plansLeadDesk
Star Rating
(12)4.0 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
89€ / licence per month
Browse all 4 pricing plansAdversus vs LeadDesk
- Reviewers felt that Adversus meets the needs of their business better than LeadDesk.
- When comparing quality of ongoing product support, reviewers felt that Adversus is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Adversus over LeadDesk.
Pricing
Entry-Level Pricing
Adversus
Annually
$165.00
All prices are excl. VAT
- Free telephony
- Full access to all features
LeadDesk
Instant
89€
/ licence per month
Start calling in less than 15 minutes
- All LeadDesk core features
- Includes your first 150 minutes of VoIP
- Instant set-up
Free Trial
Adversus
Free Trial is available
LeadDesk
Free Trial is available
Ratings
Meets Requirements
8.9
27
8.3
10
Ease of Use
8.9
29
8.3
10
Ease of Setup
8.5
28
Not enough data
Ease of Admin
8.7
33
Not enough data
Quality of Support
9.9
34
7.7
10
Has the product been a good partner in doing business?
9.5
33
Not enough data
Product Direction (% positive)
9.3
35
8.8
10
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Repeatability and Reportability
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI and Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
8.9
14
|
Verified
Not enough data
9.2
13
|
Verified
Not enough data
Not enough data
Not enough data
Agent Tools
8.5
11
Not enough data
8.4
15
|
Verified
Not enough data
9.0
13
|
Verified
Not enough data
Automation
9.0
8
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
9.3
5
Not enough data
Feature Not Available
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.7
5
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
9.2
27
9.3
5
8.9
21
Feature Not Available
8.3
23
9.3
5
9.3
23
9.3
5
Not enough data
Not enough data
Contacts
8.5
22
9.7
5
9.0
23
8.7
5
9.1
22
8.7
5
Insights
9.0
28
9.0
5
8.5
24
9.3
5
7.9
17
8.7
5
8.4
24
8.7
5
8.8
20
9.0
5
Not enough data
Not enough data
Categories
Categories
Shared Categories
Adversus and LeadDesk are categorized as Outbound Call Tracking, Contact Center, and Auto Dialer
Unique Categories
Adversus has no unique categories
Reviews
Reviewers' Company Size
Adversus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LeadDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
20.0%
Marketing and Advertising
15.6%
Insurance
8.9%
Information Technology and Services
6.7%
Computer Software
6.7%
Other
42.2%
Marketing and Advertising
25.0%
Wholesale
8.3%
Telecommunications
8.3%
Real Estate
8.3%
Media Production
8.3%
Other
41.7%
Alternatives
Discussions
How can you solve - BlueTooth issues with Mac..
1 Comment
MH
It seems that it's not your headset that is the issue, but more likely your internet connection. If you're working with a Wi-Fi setup, you should consider...Read more
Adversus has no more discussions with answers
Will there be more analytic tools in the future? Some basic graphics could also be nice. F.ex showing the portions of different products in a pie-diagram. Just really basic.
1 Comment
SL
Hi Martin,
Thank you for the message. Happy to tell you that there will in fact be a new Analytics add-on to LeadDesk that allows admins to create more...Read more
LeadDesk has no more discussions with answers
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