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SMART360 Reviews & Product Details

Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently. By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management. With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.

Seller

Bynry

Languages Supported

English

Product Description

Smart360: The SaaS platform specially crafted to help smart utility companies that are into the distribution of water, gas and power. From customer on boarding to billing and asset management to consumer care, the solution offers a 360 view of your process and helps automate all your operations. Bynry has successfully implemented 6 projects so far.

Overview by

Nilesh Gudhe (Helping small and mid-sized utilities to build cloud-based smart utility software)

Pricing

Pricing provided by SMART360.

FreeTrial

Free Trial

Smart Billing

Starting at $1.39

Per Month

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Top-Rated Alternatives

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SMART360 Media

SMART360 Demo - Customer experience (CX) -Web App & Mobile App

Provision your customers to self service and manage their bills, payments & utility communications through web & mobile applications

SMART360 Demo - Customer experience (CX)

Providing a 360° view of customer accounts with easy management of profiles, transactions, and payments.

SMART360 Demo - Meter Data Management (MX)

Enabling efficient and accurately capturing meter reading with a mobile app for quick data collection and seamless syncing to a web dashboard for real-time insights and management.

Enabling clear visibility of consumer-to-meter assignments for seamless management.

SMART360 Demo - Billing & Collection (BX)

Generate accurate, usage-based bills with seamless integration, allowing quick validation, approval, reprocessing, and distribution via email directly through the platform.

Service Order(WX)

SMART360 Reviews (3)

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ML

matthew L.

Manager Electric Distribution Operations & Construction at Dominion Energy

Utilities

Enterprise (> 1000 emp.)

4/29/2025

"Try it, You'll never look back"

5/5

What do you like best about SMART360?

The ease of which it integrates our daily workflow. From billing customers to receiving payments of all kinds. Review collected by and hosted on G2.com.

What do you dislike about SMART360?

As a user of Smart 360, we really don't miss much. anytime we have found something we think we might like, one call and it's usually implemented very shortly. Review collected by and hosted on G2.com.

AZ

Adam Z.

Founder

Utilities

Small-Business (50 or fewer emp.)

4/14/2025

"Expert in the commercial and operational management of telecoms and utilities companies."

5/5

What do you like best about SMART360?

Smart360 allows us to provide better support to telecoms and utilities services; it already has a good customer information system (CIS); I prefer their query techniques, such as fuss for contract queries and foes for statements, because they are correct. Review collected by and hosted on G2.com.

What do you dislike about SMART360?

The method is frequently time consuming and inefficient. Nonetheless, We have had an excellent experience with Smart360 Review collected by and hosted on G2.com.

PM

Patrick M.

Lead Data Analyst at Technicus

Information Technology and Services

Small-Business (50 or fewer emp.)

4/25/2025

"Useful app Streamlining tasks"

5/5

What do you like best about SMART360?

User-Friendly interface: Intuitive design and easy navigation enhance user experience. Innovation: Unique features for users sets the app apart from competitors. Review collected by and hosted on G2.com.

What do you dislike about SMART360?

No cons.... Absolutely loved the services Review collected by and hosted on G2.com.