Oracle Utilities Opower Digital Self Service Reviews & Product Details

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Customer Information System

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UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/12/2018

"Good tool for online presence"

4/5

What do you like best about Oracle Utilities Opower Digital Self Service?

I like that it encourages digital interactions and digital customer service Review collected by and hosted on G2.com.

What do you dislike about Oracle Utilities Opower Digital Self Service?

Sometimes can feel clunky to use, received feedback from clients Review collected by and hosted on G2.com.

There are not enough reviews of Oracle Utilities Opower Digital Self Service for G2 to provide buying insight. Below are some alternatives with more reviews:

1

Customer Information System

3.5

(1)

Customer Information Systems' solution features a sophisticated and comprehensive Billing module, providing support for base rate charges, consumption readings, and demand reading. Billing for multiple services and locations can be consolidated into one bill or multiple bills (by service or location) as required.

Smartflex is a best–in–class holistic solution with a CIS at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business.

Qatium is an open and collaborative water management platform that helps utilities improve the efficiency of their water systems. Qatium allows water utilities to work with any water network in the world (clean water, wastewater, rainwater, purification, reuse, irrigation, etc ...). It also helps those who don’t have the technical resources or hydraulic knowledge to create new water networks.

4

SAP Utilities Customer Engagement

5.0

(2)

Drive profitability and customer loyalty by establishing a 360-degree view of customers and delivering personalized offers at each moment of the decision making process. Listen and interact with your customers in real time with relevant information, and translate individual experiences into satisfying end-to-end customer engagements.

5

Salesforce Energy & Utilities Cloud

4.8

(4)

Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences.

PayIt is bringing government agencies and people closer together through our award-winning, digital platform. PayIt allows state and local agencies to consolidate hundreds of services into one connected experience. This innovative approach modernizes how constituents interact with government and allows offices to increase efficiency, streamline the citizen experience and drive down operational costs.

More than mapping. Ziptility is purpose-built software for utilities. Map assets, complete locates, work orders, customer requests, and maintenance with a single solution.

Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms.

Smart360: The SaaS platform specially crafted to help smart utility companies that are into the distribution of water, gas and power. From customer on boarding to billing and asset management to consumer care, the solution offers a 360 view of your process and helps automate all your operations. Bynry has successfully implemented 6 projects so far.

10

NEXGEN Asset Management

4.0

(3)

NEXGEN Asset Management modules allow for short term and long term financial planning, asset comparison, and prioritization based on criticality.

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Utilities’ Customer Information System (CIS)

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