# Best SMS Marketing Software for Small Business - Page 7

## How Many SMS Marketing Software Products Does G2 Track?

**Total Products under this Category:** 529

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,400+ Authentic Reviews
- 529+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for SMS Marketing Software
 ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=10366&focus%5B%5D=22329&focus%5B%5D=18815&focus%5B%5D=43119&focus%5B%5D=104271&focus%5B%5D=124128&focus%5B%5D=3644)

Highlighted products: Attentive, Podium, Klaviyo, Textedly, Insider One, Sinch Engage, HighLevel, and Omnisend.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=podium&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=insider-one&focus%5B%5D=sinch-engage&focus%5B%5D=highlevel&focus%5B%5D=omnisend&segment=small-business)

**Sponsored**

### Adobe Journey Optimizer

Adobe Journey Optimizer is a leading customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to your customers. Profiles and Audiences: Built on the powerful Adobe Experience Platform, Journey Optimizer unifies customer data, creating real-time profiles and audiences that allow marketers to understand behaviors and preferences deeply, ensuring relevant interations at every touchpoint. The platform also prioritizes Data Governance & Privacy with comprehensive tools to help ensure brands are enabled to manage customer data responsibly and compliance with privacy regulations. Journey Orchestration: Harness an intuitive drag-and-drop journey canvas for creating complex, multi-step customer journeys. Marketers can orchestrate and activate messages, offers, and other content in real-time, and across channels, targeting customers based on behaviors, contextual data, business events such as sign-ups, purchases, order status, flight delays, loyalty, and more. Messages and Content: Simplify creating, managing, personalizing and optimizing messages and content through a variety of authoring options from drag-and-drop visual editing to HTML coding. Users can manage, find, and distribute all the digital assets for cross-channel messaging and content creation from one centralized location . The natively embedded, centralized asset repository makes accessing digital assets easy, for faster content creation. . Personalize every messaging element with dynamic content — from subject lines to body copy — ensuring that communications resonate with audiences. Intelligent Optimization: Run experiments and make data-driven decisions, ensuring personalized interactions that align with business goals. Leverage data and AI to determine the next-best offer, test out new offer ideas, and quickly apply learnings across the journey — in real-time and at scale. Experiment with and optimize the impact of your customer engagement — from fine-tuning specifics such as subject lines, body copy, and imagery to updating strategies like channel mix, journey length, engagement frequency and more. Consumers are inundated with marketing — a lot of which gets tuned out. Journey Optimizer lets you cut through the clutter with embedded AI, dynamic content capabilities, and end-to-end journey orchestration so you can anticipate and meet your customers’ needs.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-04T05%3A27%3A18Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=169941&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%2Fsmall-business%3Fpage%3D7&secure%5Btoken%5D=ec3430b336ef40036ad3eed8402173c02518e15d65f70bcf3f226333960bbff9&secure%5Burl%5D=https%3A%2F%2Fbusiness.adobe.com%2Fproducts%2Fjourney-optimizer.html%3Fsdid%3DMH16S3R3%26mv%3Daffiliate&secure%5Burl_type%5D=custom_url)

### [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

**Average Rating:** 4.3/5.0

**Total Reviews:** 615

#### How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10)
- **Reporting:** 7.8/10 (Category avg: 8.4/10)
- **API Integration:** 8.2/10 (Category avg: 8.5/10)
- **Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** www.sap.com
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CRM Manager, Marketing Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 49% Medium, 22% Small

#### What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in SAP Emarsys, allowing for quick and efficient campaign management.
- Users value the **automation features** of SAP Emarsys, enhancing campaign efficiency while maintaining a personal touch.
- Users appreciate the **user-friendly interface** of SAP Emarsys, enabling easy campaign setups and effective CRM strategies.
- Users value the **helpful support team** of SAP Engagement Cloud, enhancing their experience and campaign effectiveness.
- Users appreciate the **highly personalized customer interactions** enabled by SAP Emarsys, enhancing their CRM strategies effectively.

##### Cons

- Users report **missing features** in SAP Engagement Cloud, finding the new segmentation overview less intuitive and lacking essential functionality.
- The **learning curve** for SAP Engagement Cloud can be overwhelming, requiring extensive training and support for users.
- Users find the **difficult learning** curve overwhelming, requiring extensive training and support to navigate the platform.
- Users find the **limited features** of SAP Engagement Cloud challenging, complicating the overall user experience and learning process.
- Users find SAP Emarsys to have a **not intuitive** interface, making initial setup and learning challenging.

#### What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)?

**["Effortless Campaign Management, But Needs More Integrations"](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13184092)**

**Rating:** 5.0/5.0 stars

_— Ayush b._

[Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13184092)

**["Powerful Marketing Automation with strong personalization capabilities"](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13130288)**

**Rating:** 5.0/5.0 stars

_— Supraja B._

[Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13130288)

#### What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)?

- [What is Emarsys used for?](https://www.g2.com/discussions/what-is-emarsys-used-for)

### [Maestra](https://www.g2.com/products/maestraplatform/reviews)

Maestra is an all-in-one personalization platform for DTC brands that helps personalize beyond email & SMS to drive +15% conversions. What’s included out of the box: - Real‑time CDP: unified profiles, identity resolution, calculated/custom fields, and product feeds - Omnichannel messaging: Email, SMS, MMS, RCS, push, messengers, chatbots, and ad-audience sync - Site & App personalization: pop‑ups, stories, banners/bars, surveys, and other dynamic blocks - Product personalization: recommendations, product quizzes, and product-feed images - Price personalization: loyalty bonuses, personal discounts, and referral systems - Analytics: reporting, segmentation, ad optimization, and attribution - White-glove service to ensure results and help brands get full value from the platform

**Average Rating:** 4.7/5.0

**Total Reviews:** 74

#### How Do G2 Users Rate Maestra?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Maestra?

- **Seller:** [Maestra](https://www.g2.com/sellers/maestra)
- **Company Website:** maestra.io
- **Year Founded:** 2022
- **HQ Location:** Arlington, MA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb00080cb0916644cf1d15c579634239584b0d92bdb50160c74405919e480fe0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmaestraplatform%2F&secure%5Burl_type%5D=linkedin_company_website)  
101 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 45% Medium, 38% Small

#### What Do G2 Reviewers Say About Maestra?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Maestra's **exceptional customer support** , receiving timely assistance and valuable insights for success in campaigns.
- Users appreciate the **strong support from account managers** at Maestra, enhancing overall satisfaction and success with the platform.
- Users highlight the **ease of use** of Maestra, enabling effortless campaign creation and efficient team collaboration.
- Users praise the **easy integration** of Maestra with existing systems, enhancing workflow without complications or additional costs.
- Users value the **automation capabilities** of Maestra, enhancing efficiency and optimizing their email marketing strategies effectively.

##### Cons

- Users find the **learning curve steep** due to complex filters and segment setup, requiring additional support for clarity.
- Users find the **filter options complex and confusing** , impacting their ability to efficiently set up campaigns.
- Users find the **segmentation issues** challenging, as filters can be complex and not intuitive for creating segments.
- Users often find the **navigation complex** , leading to confusion when setting up segments and campaigns effectively.
- Users find the **limited features** of Maestra can hinder flexibility and require extra reliance on support for integration.

#### What Are Recent G2 Reviews of Maestra?

**["Maestra: A Powerful CRM Marketing Tool Backed by Outstanding Support"](https://www.g2.com/survey_responses/maestra-review-13076783)**

**Rating:** 5.0/5.0 stars

_— Arina A._

[Read full review](https://www.g2.com/survey_responses/maestra-review-13076783)

**["White-glove service that made a full ESP migration painless"](https://www.g2.com/survey_responses/maestra-review-13170104)**

**Rating:** 4.5/5.0 stars

_— Alina O._

[Read full review](https://www.g2.com/survey_responses/maestra-review-13170104)

### [Sender.net](https://www.g2.com/products/sender-net/reviews)

Sender helps you connect with people—easily and effectively. Email marketing doesn’t have to be complicated or expensive. With Sender, you get everything you need to stay in touch, grow your audience, and share what matters—without the usual tech headaches. Here’s what makes it great: Easy to use No complicated setups. Just a clean, simple interface that helps you create and send beautiful emails in minutes. Powerful automation Set things up once, and let Sender handle the follow-ups, reminders, and welcomes—so you can focus on other stuff. Create professional-looking newsletters in minutes Stop wasting hours designing emails from scratch. With Sender’s ready-made templates and intuitive drag-and-drop builder, you can craft stunning newsletters effortlessly. Grow your audience Build signup forms, collect subscribers, and keep your list healthy. Stay in the loop with reports See who’s opening, clicking, and engaging with your emails—so you know what’s working and what’s not. Send more for less With one of the most generous free plans out there, you can send up to 15,000 emails/month to 2,500 people—without spending a dime. Made for everyone Whether you're just starting out or already have a growing list, Sender gives you the tools to level up—without needing to be a marketing pro.

**Average Rating:** 4.7/5.0

**Total Reviews:** 263

#### How Do G2 Users Rate Sender.net?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 9.4/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Sender.net?

- **Seller:** [Sender.net](https://www.g2.com/sellers/sender-net)
- **Company Website:** www.sender.net
- **Year Founded:** 2012
- **HQ Location:** Vilnius, LT
- **Twitter:** @SenderNet  
276 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89a26e08be576ddf3698be884f5a49c7dcbe48815717d73b3058bc6644e8c347&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10851885%2F&secure%5Burl_type%5D=linkedin_company_website)  
29 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Director
- **Top Industries:** Real Estate, Computer Software
- **Company Size:** 68% Small, 32% Medium

#### What Do G2 Reviewers Say About Sender.net?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Sender.net invaluable, with quick setups and reliable automation enhancing campaign efficiency.
- Users are impressed by the **incredible customer support** offered by Sender.net, making the onboarding process seamless.
- Users value the **automation features** of Sender.net, ensuring smooth campaign operations and reliable deliverability.
- Users appreciate the **simple interface** of Sender.net, making email campaign creation easy and efficient.
- Users commend Sender.net for its **excellent customer support** , highlighting responsiveness and genuine care from the team.

##### Cons

- Users note a **limited template selection** in Sender.net, though customization options enhance email design flexibility.
- Users find the **template limitations** restrictive, although customization options help create unique email designs.
- Users find the **limited template selection** a drawback, but customize easily for unique, professional designs.
- Users desire more **pre-made templates** , as the current options are limited compared to other services.
- Users note a need for **limited customization** options in Sender.net, wishing for more advanced design flexibility.

#### What Are Recent G2 Reviews of Sender.net?

**["Easy-to-Use Email Marketing Platform with Great Value"](https://www.g2.com/survey_responses/sender-net-review-13193329)**

**Rating:** 5.0/5.0 stars

_— Chris D._

[Read full review](https://www.g2.com/survey_responses/sender-net-review-13193329)

**["Generous Free Plan with Higher Email and Subscriber Limits"](https://www.g2.com/survey_responses/sender-net-review-12955339)**

**Rating:** 4.5/5.0 stars

_— Michael ._

[Read full review](https://www.g2.com/survey_responses/sender-net-review-12955339)

#### What Are G2 Users Discussing About Sender.net?

- [What is Sender.net used for?](https://www.g2.com/discussions/what-is-sender-net-used-for)

### [Xtremepush](https://www.g2.com/products/xtremepush/reviews)

Xtremepush is the leading CRM & Loyalty Marketing solution powered by InfinityAI. We enable iGaming companies to leverage real-time data, gamification and omnichannel engagement to turn visitors into loyal players. All with one unified solution. Headquartered in Dublin, and with offices in London, São Paulo and New York, the company helps operators all around the world understand their customers and improve player experiences. Prominent partners include Livescore, Oddschecker, FanDuel, Golden Nugget, Groupe Dynamite, Betsson, Betsul, The Pools, Kaizen, and William Hill.

**Average Rating:** 4.4/5.0

**Total Reviews:** 260

#### How Do G2 Users Rate Xtremepush?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)
- **API Integration:** 8.2/10 (Category avg: 8.5/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Xtremepush?

- **Seller:** [Xtremepush](https://www.g2.com/sellers/xtremepush)
- **Company Website:** xtremepush.com
- **Year Founded:** 2012
- **HQ Location:** Dublin
- **Twitter:** @XtremePush  
11,098 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=688d0b2c024976a47d98dc3a77f13d6be2bac8950fd42aed11b4fa24663fa4eb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3334885%2F&secure%5Burl_type%5D=linkedin_company_website)  
139 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, CRM Manager
- **Top Industries:** Gambling & Casinos, Marketing and Advertising
- **Company Size:** 45% Medium, 37% Small

#### What Do G2 Reviewers Say About Xtremepush?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Xtremepush's **ease of use** remarkable, praising the intuitive interface and engaged support team.
- Users appreciate the **helpful campaign management** features of Xtremepush, making targeted messaging seamless and efficient.
- Users commend the **responsive and knowledgeable customer support** of Xtremepush, appreciating their quick assistance with issues.
- Users appreciate the **user-friendly interface** of Xtremepush, finding it simple and straightforward to navigate.
- Users appreciate the **real-time analytics** of Xtremepush, enhancing campaign optimization and user engagement significantly.

##### Cons

- Users find the **user interface not intuitive** , making navigation and report reading a complex experience.
- Users find the **learning curve steep** , as advanced features and integrations require significant time and training.
- Users find **missing features** in Xtremepush, such as limited journey builder and lack of push management options.
- Users express frustration with the **limited features** of Xtremepush, including inadequate analytics and lack of essential tools.
- Users find Xtremepush's **difficult learning curve** a barrier, particularly for advanced features and analytics navigation.

#### What Are Recent G2 Reviews of Xtremepush?

**["Easy Setup and Various Options, with Potential for Improvement in UI"](https://www.g2.com/survey_responses/xtremepush-review-12369277)**

**Rating:** 5.0/5.0 stars

_— Verified User in Gambling & Casinos_

[Read full review](https://www.g2.com/survey_responses/xtremepush-review-12369277)

**["Intuitive, Powerful Segmentation with Real-Time Data That Optimizes Campaigns Fast"](https://www.g2.com/survey_responses/xtremepush-review-12369332)**

**Rating:** 5.0/5.0 stars

_— Raúl A._

[Read full review](https://www.g2.com/survey_responses/xtremepush-review-12369332)

#### What Are G2 Users Discussing About Xtremepush?

- [What is Xtremepush used for?](https://www.g2.com/discussions/what-is-xtremepush-used-for)

### [Ontraport](https://www.g2.com/products/ontraport/reviews)

Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single system. Unlike point solutions that require businesses to integrate multiple tools, Ontraport centralizes customer data, marketing automation, sales pipelines, payment processing, and website management in one shared database. This unified architecture allows teams to create connected workflows across every stage of the customer lifecycle without relying on third-party integrations or custom development. Ontraport is built for operations, marketing, and sales teams at established businesses that have outgrown entry-level tools but want an alternative to complex, high-cost enterprise platforms. Core features and capabilities: • CRM and contact management — a single shared customer record with unified contact history, segmentation, lead scoring, and visual sales pipelines • Marketing automation — multi-channel automation across email and SMS, with behavioral triggers, lead routing, and attribution reporting • Payments and ecommerce — order forms, upsells, subscriptions, declined transaction recovery, and a customer billing center • Dynamic CMS — no-code tools for building websites, landing pages, membership sites, online courses, and customer portals • Shared inbox — centralized customer communications across channels for support and sales teams • AI Assistant — runs inside automations with access to unified customer data to segment contacts, personalize messaging, and route communications automatically • Reporting and analytics — campaign performance tracking, revenue attribution, and contact-level activity history Ontraport integrates with third-party tools via API and Zapier and supports custom development through an open API. The platform is web-based and includes a mobile app for iOS and Android. Founded in 2006 and headquartered in California, Ontraport serves thousands of businesses across more than 60 countries.

**Average Rating:** 4.5/5.0

**Total Reviews:** 245

#### How Do G2 Users Rate Ontraport?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Ontraport?

- **Seller:** [Ontraport](https://www.g2.com/sellers/ontraport)
- **Company Website:** ontraport.com
- **Year Founded:** 2006
- **HQ Location:** Covina, CA
- **Twitter:** @Ontraport  
12,056 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ef3073a235e07fc659b8c09489d5d7ea7fcba6b6c3ea4a1393d1c073f5684e56&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597064%2F&secure%5Burl_type%5D=linkedin_company_website)  
97 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Professional Training & Coaching, Marketing and Advertising
- **Company Size:** 93% Small, 4% Medium

#### What Do G2 Reviewers Say About Ontraport?

_AI-generated summary from verified user reviews_

##### Pros

- Users rave about the **amazing customer support** at Ontraport, appreciating prompt assistance and knowledgeable agents.
- Users love the **amazing customer support** from Ontraport, highlighting quick, knowledgeable assistance for their needs.
- Users greatly appreciate the **exceptional customer support** of Ontraport, highlighting responsive and knowledgeable agents to assist them.
- Users find Ontraport **very user friendly and intuitive** , making it easy to navigate and utilize its features effectively.
- Users value the **powerful automation** and contact management features of Ontraport, streamlining their business processes effectively.

##### Cons

- Users find the **steep learning curve** challenging, requiring time and support to fully understand the system.
- Users find the **interface not intuitive** , leading to a steep learning curve that can be overwhelming for beginners.
- Users report **poor customer support** , particularly regarding refunds and a rigid policy that prioritizes rules over relationships.
- Users find Ontraport's **no refund policy** frustrating, especially concerning charges for unused and dormant accounts.
- Users find **contact management confusing** , especially with automatic billing and using triggers to group contacts effectively.

#### What Are Recent G2 Reviews of Ontraport?

**["Ontraport Makes Building Pages and Sequences Easy for Small Businesses"](https://www.g2.com/survey_responses/ontraport-review-13105224)**

**Rating:** 4.0/5.0 stars

_— Leah H._

[Read full review](https://www.g2.com/survey_responses/ontraport-review-13105224)

**["Ontraport has streamlined my business and helped me do more business online."](https://www.g2.com/survey_responses/ontraport-review-18725)**

**Rating:** 5.0/5.0 stars

_— Robyn C._

[Read full review](https://www.g2.com/survey_responses/ontraport-review-18725)

#### What Are G2 Users Discussing About Ontraport?

- [Is Ontraport a CRM?](https://www.g2.com/discussions/is-ontraport-a-crm) - 2 comments
- [How much does Ontraport cost?](https://www.g2.com/discussions/how-much-does-ontraport-cost) - 2 comments
- [Who uses Ontraport?](https://www.g2.com/discussions/who-uses-ontraport) - 2 comments
- [What is Ontraport used for?](https://www.g2.com/discussions/what-is-ontraport-used-for) - 1 comment

### [Gleantap](https://www.g2.com/products/gleantap/reviews)

Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built specifically for fitness clubs, wellness studios, and local businesses that want to grow faster, boost retention, and increase lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive engagement, referrals, and repeat visits — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain members. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers through text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Purpose-built for fitness, wellness and consumer-focussed businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build loyalty and gamified engagement that keeps members motivated - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified growth platform

**Average Rating:** 4.5/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Gleantap?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 8.2/10 (Category avg: 8.4/10)
- **Automation:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Gleantap?

- **Seller:** [Gleantap](https://www.g2.com/sellers/gleantap)
- **Year Founded:** 2018
- **HQ Location:** Austin, US
- **Twitter:** @gleantap  
584 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6017cb1c38516a9e5fe61b898a70b3b46cdd27725064226a4e44ca7cc34b9d31&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgleantap%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness
- **Company Size:** 63% Small, 32% Medium

#### What Do G2 Reviewers Say About Gleantap?

_AI-generated summary from verified user reviews_

##### Pros

- Users are thrilled about the **automation features** of Gleantap, making client management and campaigns effortless and effective.
- Users value the **ease and variety of automation features** in Gleantap, enhancing customer journeys effectively.
- Users commend the **extremely helpful customer support** of Gleantap, appreciating their responsiveness and dedication to client success.
- Users appreciate the **ease of use** of Gleantap, which streamlines communication and enhances overall efficiency in workflows.
- Users love the **user-friendly automation features** of Gleantap, enhancing member communication and campaign effectiveness.

##### Cons

- Users find the **learning curve steep** , particularly with onboarding and managing training effectively, complicating the experience.
- Users find the **difficult setup** of Gleantap challenging, especially during onboarding and form configuration.
- Users experience a **difficult learning curve** with Gleantap, causing challenges during onboarding and training processes.
- Users find the **setup process for forms not intuitive** , making campaign creation challenging and cumbersome.
- Users experience **software glitches** with Gleantap, which can disrupt usability and necessitate patience during updates.

#### What Are Recent G2 Reviews of Gleantap?

**["User-Friendly and Effective CRM Solution"](https://www.g2.com/survey_responses/gleantap-review-12560728)**

**Rating:** 5.0/5.0 stars

_— Whitney S._

[Read full review](https://www.g2.com/survey_responses/gleantap-review-12560728)

**["Empowers Sales with Intuitive Outreach Tools"](https://www.g2.com/survey_responses/gleantap-review-12022208)**

**Rating:** 5.0/5.0 stars

_— Jacki M._

[Read full review](https://www.g2.com/survey_responses/gleantap-review-12022208)

#### What Are G2 Users Discussing About Gleantap?

- [What is Gleantap used for?](https://www.g2.com/discussions/what-is-gleantap-used-for)

### [Mongoose Conversation Intelligence Platform](https://www.g2.com/products/mongoose-conversation-intelligence-platform/reviews)

Every conversation matters.™ Mongoose empowers higher ed institutions with AI-driven engagement solutions that help students, alumni, and staff connect meaningfully—at the right time, on the right channel. Colleges and universities have achieved 8.7% enrollment growth, 20% higher retention rates, and a 300% increase in Giving Day donations using Mongoose, the Conversation Intelligence Platform built exclusively for higher ed. Trusted by 1,000+ institutions, Mongoose helps teams scale engagement, drive measurable outcomes, and inspire lifelong connections across recruitment, student success, and advancement.

**Average Rating:** 4.6/5.0

**Total Reviews:** 102

#### How Do G2 Users Rate Mongoose Conversation Intelligence Platform?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 7.1/10 (Category avg: 8.5/10)
- **Automation:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Mongoose Conversation Intelligence Platform?

- **Seller:** [Mongoose](https://www.g2.com/sellers/mongoose)
- **Year Founded:** 2009
- **HQ Location:** Orchard Park, New York
- **Twitter:** @hellomongoose  
488 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c6e9616fcdd6cdafe4d55c4333dc3f252c34e6dab7011d14ae78450db880465&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhello-mongoose%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Higher Education, Education Management
- **Company Size:** 55% Medium, 22% Large

#### What Do G2 Reviewers Say About Mongoose Conversation Intelligence Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Mongoose, finding it intuitive and efficient for managing student interactions.
- Users praise the **intuitive dashboard and smart messaging** features of Mongoose for enhancing communication efficiency and organization.
- Users value the **responsive customer support** from Mongoose, enhancing their overall experience with the platform.
- Users find Mongoose to be a **valuable and easy-to-use tool** that enhances communication and outreach efforts.
- Users appreciate the **time-saving features** of Mongoose Conversation Intelligence Platform, streamlining communication and organizing student interactions efficiently.

##### Cons

- Users struggle with **integration issues** that hinder profile uploads and limit seamless use of Mongoose with other tools.
- Users struggle with **poor integration** , making uploading profiles and syncing with internal systems challenging and cumbersome.
- Users face **API integration issues** with Mongoose, making it difficult to upload or create student profiles smoothly.
- Users experience **communication issues** with Mongoose, particularly with call identification and notification management.
- Users experience **connection issues** with the Mongoose system, finding call identification and notifications inconvenient.

#### What Are Recent G2 Reviews of Mongoose Conversation Intelligence Platform?

**["Boosts Communication with Easy Setup"](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-12031088)**

**Rating:** 4.5/5.0 stars

_— Elisa K._

[Read full review](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-12031088)

**["Cute and motivating"](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-7139848)**

**Rating:** 4.0/5.0 stars

_— Cassie M._

[Read full review](https://www.g2.com/survey_responses/mongoose-conversation-intelligence-platform-review-7139848)

### [Postscript](https://www.g2.com/products/postscript/reviews)

Postscript is the AI Retention Platform for brands. Trusted by 20,000+ leading ecommerce brands like Ruggable, Dr. Squatch, Thrive Cosmetics, and True Classic, Postscript helps merchants turn SMS into their #1 revenue channel, with a strong focus on list growth, compliance, and data-backed performance. SMS Marketing: From opt-in to order, Postscript helps brands grow their subscriber lists, create personalized campaigns, automate customer journeys, and drive more revenue and loyalty—all from a single platform built specifically for Shopify. Shopper: Postscript's AI shopping assistant that transforms SMS into personalized, two-way conversations at scale. Available 24/7, Shopper answers questions, recommends products, and helps shoppers find what they need, driving higher conversions and stronger subscriber engagement. CashBack: CashBack by Postscript helps brands increase conversions without relying on traditional discounts. By rewarding customers after purchase instead of offering upfront coupon codes, CashBack protects margins while delivering measurable revenue growth across SMS and other marketing channels. We're a fully remote team across North America, united by a shared mission to help ecommerce brands grow. We combine innovative products with exceptional customer support, guided by our core values: Fearless, 80/20, Animal, Customer-first, and Humility.

**Average Rating:** 4.8/5.0

**Total Reviews:** 155

#### How Do G2 Users Rate Postscript?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **Reporting:** 8.2/10 (Category avg: 8.4/10)
- **API Integration:** 8.7/10 (Category avg: 8.5/10)
- **Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Postscript?

- **Seller:** [Postscript](https://www.g2.com/sellers/postscript)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @PostscriptIO  
9 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bdf21a8712ed63878a5c50e575665c1e39bd48e7444556136bae701c451b831d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18771172%2F&secure%5Burl_type%5D=linkedin_company_website)  
286 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 91% Small, 7% Medium

#### What Are Recent G2 Reviews of Postscript?

**["Simple, Easy-to-Use Platform Driving Strong Performance"](https://www.g2.com/survey_responses/postscript-review-12163989)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/postscript-review-12163989)

**["Great Platform with OUTSTANDING Support"](https://www.g2.com/survey_responses/postscript-review-8797576)**

**Rating:** 5.0/5.0 stars

_— Megan M._

[Read full review](https://www.g2.com/survey_responses/postscript-review-8797576)

#### What Are G2 Users Discussing About Postscript?

- [What is Postscript used for?](https://www.g2.com/discussions/postscript-what-is-postscript-used-for)
- [What is PostScript in Photoshop?](https://www.g2.com/discussions/what-is-postscript-in-photoshop)
- [Is PostScript still used?](https://www.g2.com/discussions/is-postscript-still-used)
- [What is PostScript format?](https://www.g2.com/discussions/what-is-postscript-format)
- [What is PostScript used for?](https://www.g2.com/discussions/what-is-postscript-used-for)

### [Call Loop](https://www.g2.com/products/call-loop/reviews)

Call Loop is the go-to platform for SMS marketing, voice broadcasting, and ringless voicemail, helping businesses streamline communication and stay connected with their audience. Whether you need to send bulk text messages, deliver automated voice broadcasts, or drop voicemails directly into your customers' inboxes without ringing their phones, Call Loop makes it simple and efficient. Our platform seamlessly integrates with leading CRM and marketing tools like Zapier, HubSpot, Infusionsoft, ActiveCampaign, Mailchimp, and more, so you can automate workflows for lead generation, appointment reminders, and customer follow-ups with ease. Just connect your favorite tools, and you're ready to launch personalized campaigns in minutes. Key Features of Call Loop: SMS Marketing: Send mass text messages to engage your audience, promote offers, or send reminders. Voice Broadcasting: Deliver pre-recorded voice messages to your contact list in seconds. Ringless Voicemail: Drop voicemails directly into your customers' voicemail inbox without interrupting them with a phone call. Automation: Use Call Loop to trigger automated campaigns for customer engagement, lead nurturing, and follow-ups. Since launching, thousands of businesses have trusted Call Loop to simplify their communications and create meaningful customer connections. With no technical skills required, our platform is built to help businesses of any size grow and scale their messaging efforts. If you’re looking for a powerful, easy-to-use solution that integrates seamlessly with your existing tools, Call Loop is here to help you reach your customers faster and more effectively. Ready to get started? Join the growing community using Call Loop to make communication simple and impactful!

**Average Rating:** 4.2/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Call Loop?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)
- **Reporting:** 8.1/10 (Category avg: 8.4/10)
- **API Integration:** 8.3/10 (Category avg: 8.5/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Call Loop?

- **Seller:** [Call Loop](https://www.g2.com/sellers/call-loop)
- **Year Founded:** 2011
- **HQ Location:** Delray Beach, FL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9f8468373a4832730a841732ac6f805c1907405ebd389cc6ecaa41a2d4c6bcd9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F785656&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 76% Small, 24% Medium

#### What Do G2 Reviewers Say About Call Loop?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Call Loop to be **user-friendly and easy to set up** , making it a cost-effective solution.
- Users appreciate the **responsive customer support** of Call Loop, ensuring quick assistance with a helpful attitude.
- Users value the **affordability** of Call Loop, appreciating its ease of use and responsive training process.
- Users find Call Loop **easy to learn and cost-effective** , making training and support a responsive experience.
- Users praise the **easy setup** of Call Loop, making it a user-friendly choice for seamless integration.

##### Cons

- Users are frustrated with the **SMS issues** in Call Loop, wishing for more personalization and phone number integration.
- Users desire **greater feature customization** in Call Loop, particularly for personalized texting and voicemail automation.

#### What Are Recent G2 Reviews of Call Loop?

**["Easy to Use and Cost-Effective"](https://www.g2.com/survey_responses/call-loop-review-12215529)**

**Rating:** 5.0/5.0 stars

_— Sarah B._

[Read full review](https://www.g2.com/survey_responses/call-loop-review-12215529)

**["Call Loop is a Game-Changer!"](https://www.g2.com/survey_responses/call-loop-review-11017331)**

**Rating:** 5.0/5.0 stars

_— Jaimie S._

[Read full review](https://www.g2.com/survey_responses/call-loop-review-11017331)

#### What Are G2 Users Discussing About Call Loop?

- [What is Call Loop used for?](https://www.g2.com/discussions/what-is-call-loop-used-for)

### [Octopush](https://www.g2.com/products/octopush/reviews)

Octopush | SMS sending platform: The quick and easy solution to send A2P messages worldwide in seconds. Octopush offers easy to use SMS sending solutions at the cutting edge of technology, adapted to all types of public. Octopush can address the challenges of SMS messaging for everyone, from SMEs to large groups, from marketing departments to communication agencies and IT companies. OTP: One time password prebuilt system SMS 2.0: SMS with a dedicated landing page builder. Database Renting: to grow your audience and generate more leads. Voice SMS: for delivering vocal SMS. HLR Lookup: Validate a mobile line in real-time. Virtual Numbers: Mobile number rental for sending and receiving SMS. API for Devs: Send and track your SMS easily with the Octopush.

**Average Rating:** 4.4/5.0

**Total Reviews:** 28

#### How Do G2 Users Rate Octopush?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 8.9/10 (Category avg: 8.4/10)
- **API Integration:** 9.2/10 (Category avg: 8.5/10)
- **Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Octopush?

- **Seller:** [Octopush](https://www.g2.com/sellers/octopush)
- **Year Founded:** 2012
- **HQ Location:** Marseille
- **Twitter:** @octopush  
25 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=20178799e3e10886b355b662e08cd0632cc9afaf8845b2c2554516332cc6ce2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foctopush%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 93% Small, 7% Medium

#### What Are Recent G2 Reviews of Octopush?

**["Highly recommended product for bulk SMS campaign"](https://www.g2.com/survey_responses/octopush-review-6701474)**

**Rating:** 5.0/5.0 stars

_— Chandrak B._

[Read full review](https://www.g2.com/survey_responses/octopush-review-6701474)

**["smart and good SMS marketing software"](https://www.g2.com/survey_responses/octopush-review-6692173)**

**Rating:** 5.0/5.0 stars

_— Admin V._

[Read full review](https://www.g2.com/survey_responses/octopush-review-6692173)

#### What Are G2 Users Discussing About Octopush?

- [What is octopus computer?](https://www.g2.com/discussions/what-is-octopus-computer)
- [What is Octopus technology?](https://www.g2.com/discussions/what-is-octopus-technology)
- [What is Octopus software used for?](https://www.g2.com/discussions/what-is-octopus-software-used-for)

### [Wunderkind](https://www.g2.com/products/wunderkind/reviews)

Wunderkind is an advanced AI-driven performance marketing solution designed to assist brands in collecting consent-based, first-party data and identifying anonymous traffic. This innovative platform enables businesses to scale hyper-personalized one-to-one messaging, ensuring that marketing efforts resonate with their target audience. By leveraging the proprietary Wunderkind Identity Network, which recognizes 9 billion devices and 1 billion opted-in consumers, brands can effectively trigger impactful offers at the right moment and through the most suitable channels. The target audience for Wunderkind includes businesses across various industries seeking to enhance their marketing strategies through data-driven insights. The platform is particularly beneficial for brands that prioritize personalized communication and aim to optimize their marketing performance across multiple channels, including email, text, and advertising. With the ability to observe 2 trillion digital transactions annually, Wunderkind provides valuable insights that help brands understand consumer behavior and preferences, enabling them to tailor their messaging accordingly. Key features of Wunderkind include its Autonomous Marketing Platform, which integrates seamlessly with existing email service providers (ESPs). This AI engine enhances performance by utilizing the vast data available within the Wunderkind Identity Network. The platform stands out in its category by guaranteeing a lift in revenue for its clients, delivering over $5 billion in directly attributable revenue annually. This level of assurance often positions Wunderkind as a top revenue channel in clients' analytics platforms, making it a reliable choice for brands looking to drive growth. Additionally, Wunderkind's advertising product, WunderKIND Ads, offers a unique user-first ad experience across a curated selection of top-tier publishers. This approach ensures that high-impact ads are delivered in a non-intrusive manner, enhancing user satisfaction while maximizing returns for both advertisers and publishers. By focusing on creating a positive experience for users, Wunderkind not only improves engagement but also fosters brand loyalty. Overall, Wunderkind provides a comprehensive solution for brands aiming to achieve efficient growth through data-driven marketing strategies. By harnessing the power of AI and first-party data, businesses can enhance their outreach and drive significant revenue growth, making Wunderkind a valuable partner in the competitive landscape of performance marketing.

**Average Rating:** 4.4/5.0

**Total Reviews:** 88

#### How Do G2 Users Rate Wunderkind?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)
- **API Integration:** 8.3/10 (Category avg: 8.5/10)
- **Automation:** 8.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Wunderkind?

- **Seller:** [Wunderkind](https://www.g2.com/sellers/wunderkind)
- **Company Website:** www.wunderkind.co
- **HQ Location:** New York, NY
- **Twitter:** @Wunderkind  
2,200 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d83237dd93a069b7e30bdccc8c5235df7272fac3b3b59382c51f8fa7710d5588&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F65582532%2F&secure%5Burl_type%5D=linkedin_company_website)  
458 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 42% Medium, 31% Small

#### What Do G2 Reviewers Say About Wunderkind?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **proactive and knowledgeable customer support** of Wunderkind, enhancing their overall experience and campaign effectiveness.
- Users value the **knowledgeable and proactive support** from Wunderkind's team, enhancing campaign effectiveness and partnership experience.
- Users value Wunderkind for its **effective business growth strategies** , enabling customized funnels and proactive support for conversions.
- Users value the **helpfulness of the team** at Wunderkind, noting their support and adaptability in various situations.
- Users highlight the **effective results** of Wunderkind, noting successful campaigns that significantly impact their business.

##### Cons

- Users note the **limited features** of Wunderkind, desiring more customization and integration options for effective use.
- Users note **limited functionality** in Wunderkind, especially regarding adaptability and advanced data insights for decision-making.
- Users note a lack of **missing features** , particularly in SMS integration and advanced analytics that hinder functionality.
- Users express disappointment in the **insufficient support** from Wunderkind, affecting their overall experience and success.
- Users express frustration with Wunderkind's **poor customer support** , highlighting ongoing issues despite multiple attempts at improvement.

#### What Are Recent G2 Reviews of Wunderkind?

**["An Extension to Our Team"](https://www.g2.com/survey_responses/wunderkind-review-11873857)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Goods_

[Read full review](https://www.g2.com/survey_responses/wunderkind-review-11873857)

**["Great Features, But Some Drawbacks"](https://www.g2.com/survey_responses/wunderkind-review-11903636)**

**Rating:** 4.0/5.0 stars

_— Verified User in Sporting Goods_

[Read full review](https://www.g2.com/survey_responses/wunderkind-review-11903636)

#### What Are G2 Users Discussing About Wunderkind?

- [Where is wunderkind located?](https://www.g2.com/discussions/where-is-wunderkind-located)
- [What is wunderkind formerly BounceX?](https://www.g2.com/discussions/what-is-wunderkind-formerly-bouncex)
- [What does BounceX do?](https://www.g2.com/discussions/what-does-bouncex-do)
- [What does Wunderkind do?](https://www.g2.com/discussions/what-does-wunderkind-do)

### [Bird](https://www.g2.com/products/messagebird-bird/reviews)

Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on Bird to solve their communication challenges. Our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before. To power these operations, we have offices on 4 continents and a world-class team of over 20 different nationalities available around the clock to support you.

**Average Rating:** 3.9/5.0

**Total Reviews:** 69

#### How Do G2 Users Rate Bird?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 9.1/10)
- **Reporting:** 5.0/10 (Category avg: 8.4/10)
- **API Integration:** 5.0/10 (Category avg: 8.5/10)
- **Automation:** 5.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Bird?

- **Seller:** [Bird](https://www.g2.com/sellers/bird)
- **HQ Location:** Amsterdam, Netherlands
- **Twitter:** @messagebird  
4,209 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3554f22a706eac2ac5ceaa1b19d9958a45822303e04ef9484e4cefad16ba0041&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbirdhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
321 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 81% Small, 16% Medium

#### What Do G2 Reviewers Say About Bird?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **clean and intuitive UI** of Bird, making message management effortlessly simple.
- Users love the **intuitive UI** of Bird, which simplifies WhatsApp inbox management effectively.
- Users appreciate the **modern and intuitive UI** of Bird, making inbox management simple and professional.
- Users value the **robust API** of Bird, enhancing their WhatsApp Inbox management with seamless integrations.
- Users appreciate the **effective communication tools** of Bird, enhancing connections with customers and driving engagement.

##### Cons

- Users criticize Bird for its **poor customer support** , citing unhelpfulness and numerous unresolved technical issues.
- Users find Bird to be **expensive** with inadequate support, leading to frustrations and unmet expectations.
- Users face numerous **buggy features** in Bird, complicating their experience due to frustrating errors and inadequate support.
- Users find the **complex setup** of Bird challenging due to numerous bugs and lack of support and guidance.
- Users find the **difficult setup** of Bird frustrating due to numerous bugs and lack of adequate support documentation.

#### What Are Recent G2 Reviews of Bird?

**["The best communication service provier"](https://www.g2.com/survey_responses/bird-review-7911889)**

**Rating:** 4.5/5.0 stars

_— Anil J._

[Read full review](https://www.g2.com/survey_responses/bird-review-7911889)

**["Reliable and Scalable WhatsApp Inbox Solution"](https://www.g2.com/survey_responses/bird-review-10538242)**

**Rating:** 5.0/5.0 stars

_— Jayraj M._

[Read full review](https://www.g2.com/survey_responses/bird-review-10538242)

#### What Are G2 Users Discussing About Bird?

- [Does MessageBird have an app?](https://www.g2.com/discussions/does-messagebird-have-an-app)
- [What is MessageBird?](https://www.g2.com/discussions/what-is-messagebird)
- [How does MessageBird work?](https://www.g2.com/discussions/how-does-messagebird-work)
- [What is MessageBird used for?](https://www.g2.com/discussions/what-is-messagebird-used-for)

### [Mobile Text Alerts](https://www.g2.com/products/mobile-text-alerts/reviews)

Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters most. Drive sales, send alerts, and increase engagement easily and affordably. We’re trusted by 20,000+ companies including leaders like Roblox, Yeti, Yamaha, Toyota, Chick-fil-A, and more. Why? Our platform is intuitive and powerful, our pricing can’t be beat, and our customer service is top-of-the-line (we don’t do bots here, ever). We make it easy to get set up - you’ll be able to send your first text in under 5 minutes from our user-friendly online platform or mobile app. Sign up now for a 14-Day Free Trial. To learn more about Mobile Text Alerts or to request a demo, visit https://mobile-text-alerts.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Mobile Text Alerts?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 8.7/10 (Category avg: 8.4/10)
- **API Integration:** 8.8/10 (Category avg: 8.5/10)
- **Automation:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Mobile Text Alerts?

- **Seller:** [Mobile Text Alerts](https://www.g2.com/sellers/mobile-text-alerts)
- **Year Founded:** 2011
- **HQ Location:** New York, NY
- **Twitter:** @MobileTextAlert  
1,020 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4ba9165d165ed7e88115188ef6d9e994323d7f3fae144496c59b5de46e67df2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3571929%2F&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management, Religious Institutions
- **Company Size:** 68% Small, 24% Medium

#### What Do G2 Reviewers Say About Mobile Text Alerts?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Mobile Text Alerts, enabling efficient communication for both instructors and students.
- Users appreciate the **automation features** of Mobile Text Alerts, finding them effective for mass texting solutions.
- Users value the **easy-to-use technology** of Mobile Text Alerts, which includes advanced features like drip campaigns and scheduled messaging.
- Users value the **affordable pricing** of Mobile Text Alerts, making it accessible for educators seeking effective communication tools.
- Users appreciate the **ease of use and sophisticated features** of Mobile Text Alerts, making communication seamless and effective.

##### Cons

- Users experience **slow and unresponsive customer support** , creating challenges despite recent improvements in assistance availability.
- Users find the **difficult learning curve** challenging, requiring support to grasp the system's components effectively.
- Users experienced **initial slow customer support** , though improvements have been noted over the past year.
- Users find the **interface not intuitive** , leading to confusion and reliance on support for assistance.
- Users find the **poor interface design** challenging and non-intuitive, requiring support to navigate the system.

#### What Are Recent G2 Reviews of Mobile Text Alerts?

**["Easy to use service for your business"](https://www.g2.com/survey_responses/mobile-text-alerts-review-9933480)**

**Rating:** 5.0/5.0 stars

_— Kari W._

[Read full review](https://www.g2.com/survey_responses/mobile-text-alerts-review-9933480)

**["Outstanding Customer Service and Flexible Pricing with Easy Messaging & Analytics"](https://www.g2.com/survey_responses/mobile-text-alerts-review-12890995)**

**Rating:** 5.0/5.0 stars

_— Jen L._

[Read full review](https://www.g2.com/survey_responses/mobile-text-alerts-review-12890995)

#### What Are G2 Users Discussing About Mobile Text Alerts?

- [What is Mobile Text Alerts used for?](https://www.g2.com/discussions/what-is-mobile-text-alerts-used-for) - 1 comment

### [ShoutOUT](https://www.g2.com/products/shoutout/reviews)

ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It supports businesses to keep in touch with their customers by automated, personalized and targeted SMS and Emails. And go to the next level with WhatsApp Business API & Facebook Messenger integration with ShoutOUT. ShoutOUT Segment - It facilitates businesses to track customer actions in different channels and have a better understanding of consumer behaviors/patterns and the ShoutOUT rule engine helps to segment customers dynamically. Moreover, these segments can be synced with 3rd party applications like sales CRM, and target them on Facebook campaigns with custom and lookalike audiences, etc. Our Solutions -SMS & Email Marketing Platform -SMS API for Developers -OTP Platform -Messenger Integration & Chatbot Automation -WhatsApp Business API & Chatbot Automation -ShoutOUT Forms/Surveys -ShoutOUT SMS Polls For more information, visit our website: www.getshoutout.com or contact us via info@getshoutout.com

**Average Rating:** 4.9/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate ShoutOUT?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ShoutOUT?

- **Seller:** [ShoutOUT Labs](https://www.g2.com/sellers/shoutout-labs)
- **Year Founded:** 2016
- **HQ Location:** N/A
- **Twitter:** @ShoutOUTLabs  
69 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=353756bbcce843fc40ab17f83390fb1502b3d0838dcc61c9c75e3e1ea03ec65d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshoutoutlabs%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 76% Small, 12% Large

#### What Are Recent G2 Reviews of ShoutOUT?

**["Incredible value, great usability, great support"](https://www.g2.com/survey_responses/shoutout-review-4758983)**

**Rating:** 5.0/5.0 stars

_— Christian P._

[Read full review](https://www.g2.com/survey_responses/shoutout-review-4758983)

**["Loved the software and perfect for our use case"](https://www.g2.com/survey_responses/shoutout-review-5205952)**

**Rating:** 5.0/5.0 stars

_— Pete R._

[Read full review](https://www.g2.com/survey_responses/shoutout-review-5205952)

#### What Are G2 Users Discussing About ShoutOUT?

- [What is ShoutOUT used for?](https://www.g2.com/discussions/what-is-shoutout-used-for)

### [DemandHub](https://www.g2.com/products/demandhub/reviews)

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

**Average Rating:** 4.8/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate DemandHub?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **Reporting:** 10.0/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DemandHub?

- **Seller:** [DemandHub](https://www.g2.com/sellers/demandhub)
- **HQ Location:** Mississauga, Ontario
- **Twitter:** @DemandHub
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f43701f29f7cd95ab86731531b0157ba9f499412b9f4eafa24e53e34acf46e77&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdemandhub%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive, Hospital & Health Care
- **Company Size:** 95% Small, 3% Medium

#### What Do G2 Reviewers Say About DemandHub?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **responsive and efficient support** from DemandHub, resolving issues and saving time effectively.
- Users praise DemandHub for its **responsive and effective customer support** , resolving issues promptly and efficiently.
- Users appreciate the **ease of use** of DemandHub, finding it time-saving and user-friendly with helpful support options.
- Users appreciate the **quick responsiveness and effectiveness** of DemandHub, enhancing efficiency and saving valuable time.
- Users value the **efficiency** of DemandHub, as it resolves issues swiftly and automates tasks to save time.

##### Cons

- Users are disappointed by the lack of **Dark Mode** in DemandHub, which limits personalization and comfort during use.
- Users desire a **Dark Mode** feature in DemandHub to improve usability and reduce eye strain.

#### What Are Recent G2 Reviews of DemandHub?

**["Effortless Google Review Integration with Rapid Support"](https://www.g2.com/survey_responses/demandhub-review-12404501)**

**Rating:** 5.0/5.0 stars

_— Marion M._

[Read full review](https://www.g2.com/survey_responses/demandhub-review-12404501)

**["Automation and Quick Responses Elevate Our Practice"](https://www.g2.com/survey_responses/demandhub-review-12310659)**

**Rating:** 4.5/5.0 stars

_— Doug P._

[Read full review](https://www.g2.com/survey_responses/demandhub-review-12310659)

#### What Are G2 Users Discussing About DemandHub?

- [What is DemandHub used for?](https://www.g2.com/discussions/what-is-demandhub-used-for)

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 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated 

Products classified in the overall SMS Marketing category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business SMS Marketing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business SMS Marketing category.

In addition to qualifying for inclusion in the SMS Marketing Software category, to qualify for inclusion in the Small Business SMS Marketing Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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