Best Review Management Software - Page 35

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 522

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 36,900+ Authentic Reviews
  • 522+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, ReputationStacker, Reputation, Feefo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputationstacker&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=experience-com)

WorkBrag

WorkBrag is a done-for-you review and social proof service for local trade businesses: roofers, plumbers, remodelers, landscapers, electricians, painters, HVAC and cleaning crews. After every finished job, WorkBrag texts the customer one link that asks for a Google review and a short video. The crew's before and after photos attach automatically. WorkBrag turns it all into branded video and posts for Google, Facebook, Instagram and TikTok. The owner approves by replying to a text and never has to log into anything. Built for owner-operators with crews of 2 to 15 who do great work and don't have time to brag about it.

Who Is the Company Behind WorkBrag?

wowreviews

WowReviews is a powerful and easy-to-use review management software that helps businesses track, manage, and respond to customer reviews from multiple online platforms in one centralized dashboard. Designed for restaurants, hotels, clinics, retail stores, and service-based businesses, WowReviews simplifies reputation management and helps brands build stronger online credibility. With smart automation tools, real-time alerts, sentiment analysis, and response management features, WowReviews ensures that businesses never miss important customer feedback. The platform helps reduce negative reviews, improve star ratings, and increase customer satisfaction by enabling timely and professional engagement. WowReviews also provides performance insights, rating analytics, and actionable reports that help businesses understand customer sentiment and improve service quality. Whether you operate a single location or multiple branches, WowReviews makes online reputation management efficient, scalable, and results-driven.

Who Is the Company Behind wowreviews?

wow reviews

Want to collect reviews the smart way? - Use our clever tool to increase your positive business reviews across the web while allowing negative reviews to be intercepted and handled privately before they do harm online. Does this sound familiar? Your numerous happy customers generally forget to leave online feedback, or simply don’t bother? Yet suddenly become highly motivated to leave negative feedback when irritated, usually without warning or a chance to resolve the issues? Well....this is what our tool is built to combat. If you are looking to get more reviews by increasing the conversion rate of your happy customers leaving feedback across the major review sites then look no further. With a single link you are able to guide happy customers to all of your major review pages, making life easier for your customers and yourself. You can also benefit from our review pre-screening feature, this ensures only happy customers are directed to your chosen review sites, where as the rare, yet damaging unhappy feedback is collected privately. This allows you to resolve issues and learn from errors, all while protecting your hard earned online reputation. With most businesses leaving reviews to chance, our users score an easy win over the competition and see substantial increases in their reviews, allowing them to climb the rankings in online comparisons and win more sales. If you are serious about building the reputation you deserve then register and try for free now. Getting started is easy and only takes a minute. wowreviews.co.uk

Who Is the Company Behind wow reviews?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

xSellco Feedback

xSellco Feedback helps you target positive feedback by requesting reviews from happy customers. The software enables you to increase your seller rating on Amazon, eBay and Trustpilot by requesting feedback on the right products, from the right customers, at the right time. Tailor feedback requests to target orders by SKU, product type, on-time delivery, destination and much more so you can increase your positive reviews, boost sales and grow your business! Better feedback, better sales!

Who Is the Company Behind xSellco Feedback?

Yesusers

YesUsers is a comprehensive feedback management platform designed to empower businesses by transforming user feedback into actionable insights. It centralizes feedback from multiple channels, including email, social media, and support tools, into one intuitive dashboard. With AI-powered tagging, categorization, and impact scoring, it helps teams prioritize features that truly matter to users. YesUsers fosters collaboration through community voting and interactive roadmaps, enabling businesses to engage users and build loyalty. Additional features like a smart changelog, automated updates, and seamless integrations with popular tools make it a must-have for product managers, startups, and customer success teams. The platform saves time, improves customer satisfaction, and drives growth by helping companies create user-driven products that resonate with their audience.

Who Is the Company Behind Yesusers?

Yext

Yext — Enterprise Agentic Marketing Platform Yext is the enterprise agentic marketing platform for multi-location brands that need to win across both AI and traditional search. AI is reshaping how customers discover brands. They're not just searching Google. They're asking ChatGPT, Gemini, Perplexity, and Grok — and the brands that show up in those responses are the ones with verified, structured data distributed to the right places. Yext is built to make that happen at enterprise scale. What Yext does Yext delivers three core capabilities from one platform. Scout, Yext's visibility intelligence engine, analyzes 10 billion signals across four AI models and more than 12 million business locations. Every scan surfaces 150 visibility metrics across 20 competitors, down to the location level, so marketing leaders know exactly where they're losing and why — across both AI and traditional search. The Yext Knowledge Graph is the verified source of truth for every location in a brand's portfolio. Data agents maintain it automatically, connecting data across sources, verifying it at scale, and resolving inconsistencies before they reach a customer. When AI models generate responses about your brand, they pull from this verified record. Content generation agents create on-brand content across every channel from verified brand data: local pages, social posts and replies, review campaigns and responses, and email and SMS campaigns. Distribution agents syndicate that content and data in real time to LLMs, voice assistants, listings, maps, social and review platforms, and email — with no aggregator in between. What Yext pushes is what AI and search engines actually see and trust. Who it's for Yext is built for CMOs, SVPs, and VPs of marketing at multi-location enterprise brands in financial services, healthcare, retail, hospitality, and food. If your brand competes at the local level and needs to show up accurately and consistently across AI and traditional search, Yext is built for you. Why Yext Most platforms deliver insight or distribution, not both. Yext closes the loop — from competitive intelligence to verified data to agentic content creation and real-time distribution — in one system with no disconnected tools and no aggregator delays. Thousands of brands trust Yext, including top US banks, leading hospital systems, and the world's largest restaurant and retail chains.

Average Rating: 4.4/5.0

Total Reviews: 1,097

How Do G2 Users Rate Yext?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Yext?

  • Seller: Yext
  • Company Website:
  • Year Founded: 2006
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    2,427 employees on LinkedIn®
  • Ownership: NYSE: YEXT

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Hospital & Health Care
  • Company Size: 38% Large, 30% Medium

What Do G2 Reviewers Say About Yext?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Yext, benefiting from streamlined management and excellent support services.
  • Users find Yext to be easy to use with excellent support, streamlining their listing management tasks effectively.
  • Users value the centralized management of Yext, enabling efficient updates and consistent information across multiple locations.
  • Users appreciate the great support team of Yext, which allows them to prioritize other tasks efficiently.
  • Users value Yext's centralized management of listings and reviews, enhancing efficiency and consistency across multiple locations.
Cons
  • Users find the complex usability of Yext frustrating, particularly when managing and duplicating posts across locations.
  • Users note a challenging learning curve when adapting to Yext's features, despite helpful support and documentation.
  • Users find the difficult learning process in Yext challenging, suggesting improvements in onboarding and training resources.
  • Users find the difficult navigation of Yext's website interface leads to confusion and slows down updates.
  • Users note the limited features of Yext, such as no LinkedIn page management and the inability to duplicate posts easily.

What Are Recent G2 Reviews of Yext?

What Are G2 Users Discussing About Yext?

Yo!Deals

Yo!Deals is an advanced daily deals software to start a Groupon like business. The reason why it is most suitable option for daily deals online business startups is that it serves as an eCommerce store too. Yo!Deals offers to sell products too along with daily deals which makes it a most reliable readymade daily deals script/software among others. Start your online deals marketplace with Yo!Deals today and take advantage of all its benefits.

Who Is the Company Behind Yo!Deals?

Your Feedback Solutions

Your Feedback Solutions is a customer feedback management software that helps businesses efficiently collect, manage, and leverage customer reviews to enhance customer satisfaction and increase revenue. As a Customer Experience Management (CEM) tool, it offers a centralized platform for handling customer feedback across various channels and platforms. Main Features and Benefits: - Centralized Review Management: Collect and manage customer reviews from multiple platforms like Google, Amazon, Trustpilot, and many others, all in one place. - Negative Feedback Interception: Automatically route reviews with less than four stars for private handling to minimize negative public feedback. - Automated Review Requests and Reminders: Send automated inquiries and reminders via email, WhatsApp, or SMS to continuously gather fresh feedback from your customers. - Integration with Shops and Forms: Seamlessly connect with online shops and forms to incorporate the feedback collection process into your existing systems and workflows. - Social Media Sharing and Website Widget: Share positive reviews on your social media channels with a single click and embed a review widget on your website to enhance your online image. - Automated Responses: Utilize AI-powered technology to respond quickly and consistently to customer feedback, strengthening customer engagement and loyalty. Use Cases: - Boost Positive Reviews: Increase the number of positive customer reviews and gain valuable insights into customer satisfaction. - Efficient Feedback Management: Save time by managing all reviews centrally and responding promptly to customer feedback. - Improve Online Visibility: Effectively manage customer feedback to enhance your ranking on search engines and review platforms. Your Feedback Solutions caters to businesses of all sizes aiming to improve their online reputation and elevate customer satisfaction. The platform supports a wide range of integrations with popular review portals and communication channels. By simplifying the process of collecting customer reviews, Your Feedback Solutions helps you generate increased visibility, drive more traffic, and boost revenue.

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind Your Feedback Solutions?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Your Feedback Solutions?

AI-generated summary from verified user reviews

Pros
  • Users praise the AI integration in Your Feedback Solutions, enhancing review management and saving valuable time.
  • Users commend the automation features of Your Feedback Solutions, significantly enhancing review management and boosting positive feedback.
  • Users celebrate the increase in positive reviews, attributing it to the automated follow-up system and efficient management tools.
  • Users praise the centralized management of reviews, finding it convenient and enhancing their online reputation significantly.
  • Users find ease of use in Your Feedback Solutions, enjoying intuitive features that simplify managing customer reviews effortlessly.

What Are Recent G2 Reviews of Your Feedback Solutions?

Yumpingo

Yumpingo is the only service that delivers Satisfaction Growth - a proactive approach to Experience Management; fixing service and food issues, before they affect your guests. By ‘getting it right the first time’, Satisfaction Growth builds customer value and retention, delivering 20% more sales to our clients.

Average Rating: 3.5/5.0

Total Reviews: 1

How Do G2 Users Rate Yumpingo?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Yumpingo?

  • Seller: Yumpingo
  • Year Founded: 2016
  • HQ Location: Birmingham, GB
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

ZETA VOICE

Who Is the Company Behind ZETA VOICE?

  • Seller: Zeta
  • Year Founded: 2015
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    2,166 employees on LinkedIn®

Zonka Feedback

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth. With easy-to-use yet powerful surveys for NPS, CSAT, CES, and more, businesses can run transactional and relationship programs and capture feedback across email, SMS, WhatsApp, web, in-app, in-product, kiosks, and offline touchpoints. Zonka Feedback seamlessly integrates with leading CRM, Helpdesk, and Marketing platforms, including Salesforce, HubSpot, Intercom, and Zendesk, to trigger surveys and sync scores, creating a holistic 360° view of the customer journey. With out-of-the-box reports, trends, and insights, teams can easily analyze data to drive informed CX improvements. Zonka’s AI Feedback Intelligence unifies feedback analytics and experience signals from tickets, chats, reviews, calls, social, and surveys—sources that often live in silos—into a single platform to deliver actionable insights. Powered by Thematic Analysis, Impact & Sentiment Scoring, Entity Recognition, and Agentic AI, it gives teams instant clarity on what’s working, what’s broken, and where to focus across themes, functions, and locations. Insights Assistant enables teams to instantly query their feedback data and get clear, AI-driven answers to critical questions, such as what’s driving churn, what’s frustrating users, which product enhancements matter most, and more. Zonka Feedback simplifies & speeds up closing the feedback loop with a centralized inbox, case management, reputation management, and intelligent automation. Feedback is routed to the right teams, follow-ups are triggered instantly, and businesses can respond directly to customer feedback and online reviews, proactively engaging detractors and turning negative experiences into loyalty-building moments. **Key Capabilities** - Effortless NPS, CSAT, CES survey & VoC program - Collect responses via Email, SMS, WhatsApp, Web, In-App, Kiosks & more - AI Feedback Intelligence with thematic, sentiment, impact analysis & entity recognition - Reputation Management to unify, monitor, and respond to online reviews - Centralized Inbox with collaborative view, tagging, and tasks - Case Management with tickets, assignments, and direct customer communication - Real-time Alerts via Email, SMS, WhatsApp, Slack, and Microsoft Teams - Workflow Automation to trigger actions and close the loop faster - Reporting & Analytics with out-of-the-box dashboards and trends - Integrations with 50+ platforms, including Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Microsoft Dynamics, Zapier and more.

Average Rating: 4.7/5.0

Total Reviews: 82

How Do G2 Users Rate Zonka Feedback?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 9.2/10 (Category avg: 10/10)

Who Is the Company Behind Zonka Feedback?

  • Seller: Zonka Feedback
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Gurugram, Haryana
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®
  • Ownership: Sonika Mehta

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 61% Small, 32% Medium

What Do G2 Reviewers Say About Zonka Feedback?

AI-generated summary from verified user reviews

Pros
  • Users value the exceptional customer support from Zonka Feedback, praising their team's accessibility and engagement.
  • Users find Zonka Feedback to have an incredibly easy setup and user-friendly interface for effective client engagement.
  • Users appreciate the easy setup of Zonka Feedback, finding it straightforward to deploy and manage.
  • Users value the quick and responsive support of Zonka Feedback, enhancing their overall survey experience significantly.
  • Users commend the massive improvements and new features of Zonka Feedback, enhancing customer experience and insights.
Cons
  • Users experience software instability with Zonka Feedback, noting bugs and confusing UI that hinder usability.
  • Users find the inability to conduct in-house reviews via call limits the flexibility of Zonka Feedback.
  • Users note a slight learning curve for advanced features, though support effectively helps to overcome it.
  • Users find the layout issues in Zonka Feedback frustrating, with confusing navigation and basic UI design affecting usability.
  • Users note a slight learning curve when using advanced features, but excellent support helps ease the transition.

What Are Recent G2 Reviews of Zonka Feedback?

What Are G2 Users Discussing About Zonka Feedback?

Zurvia

Zurvia gets local service businesses more Google reviews, automatically. When a job is marked complete or an invoice is paid in the software you already use (QuickBooks Online, GorillaDesk, Tekmetric, Shopmonkey, Workiz, FieldRoutes, Pool Brain and more), Zurvia texts the customer a link to your Google review page from your own carrier-registered local number. Every customer gets the same link, so there's no review gating. Quiet hours and a two-message cap keep it polite, and every new review is matched back to the customer who left it. $59 a month per location plus 3¢ per text, with a 7-day free trial and no contract.

Who Is the Company Behind Zurvia?

  • Seller: Zurvia
  • Year Founded: 2017
  • HQ Location: North Las Vegas, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026