Best Review Management Software - Page 20

ReplyWell

ReplyWell is an AI-powered review response tool for local businesses. It generates professional, on-brand responses to Google reviews in seconds — with industry-specific tone packs for 14 verticals, including dental, law firms, restaurants, and more. HIPAA-safe and ABA ethics-compliant responses included. Starts at $19/mo with no contracts.

Repnovo

Repnovo is an all-in-one online reputation management and review management software built to help businesses generate more 5-star reviews, improve local SEO, manage customer feedback, and strengthen their online presence from one centralized platform. Designed for growing, service-based, and multi-location businesses, Repnovo makes it easy to automate the entire review lifecycle across platforms such as Google and Facebook. Businesses can send automated review requests through SMS, email, QR codes, and customized review funnels to consistently generate fresh customer reviews and improve local search visibility. Repnovo’s AI-powered review response tools help businesses save time by automatically creating personalized, on-brand, SEO-optimized responses to customer reviews. Negative customer feedback can be routed into private feedback workflows, giving businesses the opportunity to identify issues, recover unhappy customers, and improve the overall customer experience. The platform also includes online reputation monitoring, sentiment analysis, real-time reporting, review analytics, website review widgets, social media sharing tools, employee review leaderboards, and multi-location reputation management dashboards. Teams can monitor review performance, track trends, compare locations, measure employee impact, and manage their entire reputation strategy from one place. Repnovo is built to eliminate the manual work traditionally associated with reputation management. With simple setup, automation, hands-on support, flexible monthly pricing, and no long-term contracts, businesses can turn customer feedback into stronger search visibility, increased trust, more reviews, and sustainable local growth.

Average Rating: 5.0/5.0

Total Reviews: 1

Reponse

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. It brings a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, product review collection and moderation, contacts and segments, loyalty points and referrals, and analytics. All of it is free forever, with unlimited seats for the whole team. When a store is ready, the All-in plan turns on AI agents: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, triage tickets and draft replies for the team, moderate reviews and flag customers at risk of churning. All-in includes 10,000 AI conversations per month. Reponse works in English and French and is billed through Shopify.

Reptrics

Reptrics is all-in-one Customer Success Software for B2B SaaS businesses to drive customer retention & growth. Reptrics is built for proactive Customer Success team & executive leader to manage customer onboarding, and renewals, reduce churn, and boost expansion opportunities. Reptrics empowers customer success teams to become revenue centers rather than a cost center. Helps to manage success throughout the customer lifecycle by automating customer-centric workflows using playbooks. Customer-focused data platform to oversee account health, and address churn risk in real time. Headquartered in Florida, founded in 2019 is VC backed platform. Trusted by global clients like Hook Security, Web-est, Skill Struck, Kinectify, and many more to increase MRR(Monthly Retention Rate and maximize lifetime value(LTV) with fastest implementation of tech-stack under 90 days.

Average Rating: 5.0/5.0

Total Reviews: 3

Reputacion

Reputacion is an all-in-one reputation platform that helps local businesses and multi-location networks collect more Google and Facebook reviews, respond with AI, and climb local search rankings — all from a single dashboard. From on-site QR/NFC review collection and a unified inbox (Messenger, Instagram, and live chat) to multi-location bulk management and local visibility tracking, it turns customer feedback into growth whether you run one location or hundreds.

Reputation

ReputationRiser

ReputationRiser is a web-based tool that helps businesses display only their 5-star reviews directly on their websites through a simple, customizable widget. It turns existing 5-star reviews into visible on-site social proof that helps build trust, strengthen credibility, and support more leads and customers. Built for small businesses, agencies, and service providers, ReputationRiser is designed to make strong customer feedback more visible where website visitors are deciding whether to call, book, or submit a lead form. The outcome is simple and business-owner-friendly: better website conversion through more visible 5-star reviews, without a complicated setup. ReputationRiser is easy to install, mobile-friendly, and flexible enough to support different branding and conversion goals. It can also be positioned with optional done-for-you setup for businesses that want a more hands-off implementation.

Reputigo's Review Management Software

Reputigo is the affordable automated review system that helps service businesses win more jobs. We replace manual follow-ups with smart automation, helping you rank higher on Google and turn searchers into callers. Built for businesses in home services, salons, spas, fitness studios, wellness practices, pet services, cleaning companies, and other service-based sectors, our software delivers simple and essential tools to enhance online visibility and put more money back to your small business. Our platform creates a self-reinforcing growth loop: completed jobs convert into 5-star reviews via automation, fresh reviews boost your Google visibility, and that visibility drives more calls and leads. This cycle keeps your schedule full without constant advertising spend. Key features and focus are: Review Collection: - Reputigo Smart Review Cards for instant, on-site collection at peak customer satisfaction. - Customizable and Automated Campaigns via SMS and email. - Significantly higher capture rates than traditional methods. Showcase: - Automatically display your best 5-star reviews on your website to build instant trust with visitors. - Share reviews on social media. Seamless Integration: - Connects with your existing workflow (like QuickBooks) to trigger review requests automatically when you close a job. What you're getting: For customers: They find you online, see your 5-star reputation immediately, and trust you enough to call or contact you instantly. For you: Simple setup, intuitive interface, no steep learning curve. The platform runs on autopilot to save you admin time. Turns website visitors into warm leads by proving you are the trusted choice in your area today!

Repuva

Repuva is review management software for local businesses such as café, clinics, hotels, restaurants and salons. It helps businesses get more Google reviews, reply to every review, and use reviews to win new customers. Collect: Send automated review requests and follow-ups by WhatsApp, SMS and email, or collect reviews in person with QR codes, kiosk links and feedback forms. An AI Review Assistant helps customers write detailed reviews in a few clicks. Manage: See reviews from Google and 70+ other review sites in one dashboard. AI drafts replies in your brand voice, with rules to publish automatically or after approval. AI Insights summarises what customers praise and complain about. Showcase: Embed review widgets on your website and turn reviews into social media graphics. Built for India, with WhatsApp-first review collection and UPI billing. Supports multiple locations and role-based team access. Self-serve setup with a 14-day free trial, no credit card required.

Resparo

Resparo is AI review-reply software that automatically writes and posts a reply to every Google review your business gets, in your own voice. Negative or sensitive reviews are held for your one-tap approval first, so you stay in control while everything else runs on its own. It is built for local business owners who want their Google Business Profile answered without an agency or a dashboard to babysit. Resparo cuts review-reply time by up to 98%, keeps your profile active for local search, and is free to start with no demo and no contract.

re:spondelligent

re:spondelligent is the #1 AI-powered review management platform built for multi-location restaurants and hotels. Manage your online reputation across 100+ platforms in 135+ languages from one centralized dashboard. HOSPITALITY-SPECIFIC AI Custom-trained on your menu, services, and brand voice—generating authentic responses automatically in any language with consistency across locations. ACTIONABLE INTELLIGENCE - Sentiment analysis across 40+ hospitality categories (food quality, service speed, etc.) - re:Advisor identifies operational issues and revenue opportunities from review patterns - re:Score benchmarks locations against your portfolio and competitors COMPLETE ECOSYSTEM - IWantTo.Review: Automated review collection (integrates with reservations, social media, loyalty programs) - Real-time alerts for new reviews - Deep integrations: POS, delivery platforms, booking engines, BI tools - Multi-location management with custom permissions and performance comparisons Free Trial.

ResponseRx

ResponseRx helps service-based businesses and healthcare organizations protect their reputation and win more customers by responding to online reviews quickly, consistently, and at scale. Built to connect directly to your Google Business Profile, ResponseRx monitors incoming reviews and generates thoughtful, brand-aligned responses that match your tone, policies, and business priorities. Instead of leaving reviews unanswered or relying on manual, inconsistent replies, teams can maintain a high-quality presence across locations with far less time and effort. For service businesses, speed and professionalism matter. Prospects often judge a company by how it handles feedback, especially when something goes wrong. ResponseRx makes it easy to acknowledge concerns, reinforce your standards, and invite customers back into a private resolution path. Positive reviews get timely, personalized appreciation that strengthens loyalty and signals to new prospects that you are engaged and responsive. Whether you run a home services company, multi-location franchise, automotive shop, salon, or professional services firm, ResponseRx helps you stay active across every listing without adding headcount. For healthcare, the stakes are higher. Review responses must be empathetic and professional while staying compliant. ResponseRx is designed for healthcare workflows, with HIPAA-conscious safeguards that help prevent accidental disclosure of patient information. The platform supports consistent messaging and escalation patterns so teams can respond appropriately to sensitive feedback without creating unnecessary risk. This is especially valuable for practices and clinics that may not have dedicated marketing staff, but still need to maintain a trustworthy online presence. ResponseRx also uses “Brand AI” to tailor responses to your organization. You can define your voice, preferred language, do-not-say guidance, and how you want to handle common topics like wait times, billing concerns, staff praise, or service quality issues. Responses follow these rules automatically, reducing the need for manual review and keeping communication consistent across every team member and location. Ultimately, ResponseRx turns reputation management into a repeatable system. It helps you respond faster, sound more professional, stay on brand, and reduce compliance risk, while freeing your team to focus on what matters most: delivering great service and patient care.

Retamo

Retently

Retently is one of the leaders in the customer experience management industry. We help both Customer Experience and Product teams to better understand their customers and take feedback-based actions. Customer Feedback Automatically collect feedback from every customer at any point in the customer journey with our easy to personalize & quick surveys, which display as personalized conversations that generate higher than average response rates. Customer Retention Increase customer retention by automating follow-up messages with at-risk accounts or setting up internal notifications to ensure that the appropriate team is notified and can take the necessary action to prevent a churn or an unflattering online review. Additionally, use our auto-replies to transform a great NPS score into a sparkling online review that will boost your visibility and online performance. Analyze & Predict Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Get a better understanding of how your clients feel about your product and predict future behavior.

Average Rating: 4.7/5.0

Total Reviews: 31

Revain

User Reviews and Recommendations with live Photo & Video of the Best Products such as: Electronics, Fashion, Beauty, Home and Kitchen etc.