Best Review Management Software - Page 17

Nicereply

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) per agent, team, country, product line or company-wide - Use Post-resolution email surveys to survey your customers automatically after you resolve a ticket, conversation, chat, deal, etc. Once set, you don’t have to do a thing. - Use In-signature surveys to ask customers for feedback at the bottom of every email. Act quickly to turn a conversation around, when it starts to derail. - Use survey link URLs & turn any customer touchpoint into an opportunity to gather feedback about the brand and customer experience. - Get real-time feedback on your website's user experience. Nicereply's website pop-up surveys can help you convert more customers by improving your website & software's usability - Increase your survey response rates by 200% by combining in-signature surveys and post-resolution email surveys without sending more emails. - Integrate Nicereply with your CRM system. Nicereply integrates with all the popular solutions like Zendesk, Front, LiveAgent, Freshdesk, Pipedrive, Helpscout, and more. - See your data in your CRM software and set automation based on the scores & feedback. - Fully customize your surveys in terms of branding, visuals, survey questions, rating scales, and metrics. - See all your CSAT, CES, and NPS data in a clean, easy-to-navigate dashboard. - Recognize your best agents with leaderboards and drill-downs stats per team and agent. - Stay on top of customer experience with regular reports and notifications delivered directly to an email inbox, or slack / MS teams channel. - Measure the performance of your automated emails. You can see how many automated surveys were sent, opened, and answered. - There are no complicated plan tiers or gating. You can use any integration with any Nicereply plan.

Average Rating: 4.5/5.0

Total Reviews: 423

Oculus Reviews

Oculus Reviews is a trucking industry review platform and driver reputation system where carriers and CDL drivers build verified, portable professional records. Drivers rate trucking companies on pay, home time, safety, and dispatch quality across 2M+ FMCSA-verified carrier profiles. Trucking companies claim their DOT/MC profile, post CDL jobs, and access consent-based driver dossiers through an FCRA-compliant credit system. All reviews are employment-verified, multilingual, and permanent.

Oggvo

Oggvo makes it easy for small businesses to grow and stay competitive by simplifying their customer’s experience at every step of the journey.

Average Rating: 4.8/5.0

Total Reviews: 294

Ollie

Ollie is review reply software for UK small businesses. When a new review lands on a business's Google Business Profile, Ollie drafts a reply in the owner's own tone of voice and sends it to their WhatsApp. The owner reads it, taps once, and the reply is posted to Google. Nothing is published without approval, and drafts can be edited before sending. Unlike reputation dashboards built for agencies and multi-location brands, Ollie is designed for single-site owner-operated businesses with no time to sit at a desk. There is no dashboard to check and nothing to learn. It works on the phone the owner already carries. Ollie flags sensitive reviews, such as legal threats, injury claims and serious complaints, for careful human attention rather than drafting automatically. Built in the UK for independent businesses of any kind, including cafes and restaurants, tradespeople, salons and barbers, garages, dental and veterinary practices, gyms, opticians and independent retail. Plans start at GBP 9 per month with a 14 day free trial.

OMINVO

OMINVO is review management software for small businesses that want to stay on top of customer feedback without hiring anyone to do it. It watches for new reviews and alerts you within seconds — the full review text, the star rating, and a direct link to respond. For every review, OMINVO drafts a personalized reply that references what the customer actually said, so you can post it in one tap or edit it first. An analytics dashboard tracks your reply rate, rating trends, and response times. Smart filters let you sort reviews by rating, reply status, or urgency, so the ones that need you most rise to the top. Alerts are configurable — get notified about every review, or only the lower-rated ones that need damage control. OMINVO connects securely to your Google Business Profile through official authentication, and offers a free tier so you can monitor and reply with no setup fees and no contracts.

One2Five

Opinas

Opinas is a comprehensive AI Google review management system designed to automate and scale your online reputation. Can AI be used to respond to Google reviews effectively? Yes. Opinas provides the best AI tool to respond to Google reviews, generating personalized, on-brand Google reviews AI response texts instantly. It ensures you never miss a customer interaction. More than just an AI reply to Google reviews generator, Opinas acts as one of the best tools for Google Business Profile management. Our Google Business Profile management software helps you gain more 5-star ratings, filter negative feedback privately, and analyze team performance. Unlike basic Google Business Profile management tools, Opinas offers deep insights and protection. If you are looking for AI tools for Google Business Profile management that combine growth, security, and automation, Opinas is the solution. Transform your Google Business Profile reviews management tool strategy with AI for Google reviews.

OpinionPod

OpinionPod is an online review management platform designed to help businesses manage, monitor, and respond to customer feedback. With OpinionPod, you can easily keep track of your business's online reviews and ratings across multiple platforms such as Google, Yelp, and Facebook. OpinionPod's intuitive interface provides detailed analytics and reporting that allow you to measure and track your business's online reputation. You can analyze your customer feedback and identify trends and patterns that can help you make data-driven decisions that improve your business's products, services, and overall customer experience. OpinionPod's comprehensive features make it easy to manage your business's online reputation, whether you're a small business owner or a large corporation. With multi-platform review monitoring and response capabilities, you can respond to customer feedback quickly and show your customers that you value their opinions and experiences. Overall, OpinionPod is an effective and reliable tool for businesses looking to improve their online reputation and enhance their customer experience. With its easy-to-use interface, comprehensive analytics and reporting features, and multi-platform review monitoring and response capabilities, OpinionPod is an essential solution for businesses of all sizes.

Own Your Ratings

Own Your Ratings is a review-request tool for tradespeople. Instead of automation or AI-generated messages, it lets professionals send clients a simple text message from their own number with a direct link to their Google review page.

PageProofer

PageProofer turns website feedback into sticky notes pinned to the exact element on the page. Clients, teammates and guests click anywhere to leave a note, with no screenshots, email threads or accounts needed. Every note captures the browser, OS, screen size, console errors and failed network requests, so developers can reproduce bugs fast. Record your screen and draw on the page while you talk. @mention teammates, add #tags, attach files, and set assignees, priorities and due dates. Track everything from one dashboard, from Todo to done, filtered by tag, due date, status, priority or assignee. Add PageProofer to any site with one line of code or the Chrome and Edge extension. Connect Claude Code or Cursor to let your AI agent read notes, fix the code and reply on the note for a person to approve.

Average Rating: 4.0/5.0

Total Reviews: 1

Pastel

Pastel is a collaborative feedback tool designed to streamline the review and approval process for marketing teams, web designers, developers, and agencies. It enables users to gather feedback on live websites, PDFs, images, and other digital assets efficiently. By creating a shareable link, stakeholders can provide input directly on the content without the need for installations or account creations, facilitating a seamless feedback loop. Key Features and Functionality: - Versatile Feedback Collection: Supports a wide range of digital assets, including live websites, PDFs, images, and videos, allowing teams to consolidate feedback across various formats. - Effortless Collaboration: Stakeholders can leave comments directly on the content through a simple link, eliminating the need for logins or installations. - Real-Time Updates: Feedback is displayed in real-time, ensuring all team members are aligned and can address comments promptly. - Seamless Integrations: Integrates with popular project management tools like Trello, Asana, Jira, and ClickUp, enabling smooth workflow transitions from feedback to task management. - Private Comments: Offers the ability to leave private comments visible only to team members, ensuring internal discussions remain confidential. - Shareable Projects: Allows users to organize canvases into projects, which can be shared securely with clients or team members using a single link, with options to set access permissions and passwords. Primary Value and User Solutions: Pastel addresses the common challenges associated with collecting and managing feedback on digital projects. By providing a centralized platform for feedback, it reduces the reliance on scattered emails and spreadsheets, thereby accelerating the approval process. Its user-friendly interface ensures that even non-technical stakeholders can participate without barriers, fostering better communication and collaboration. Ultimately, Pastel helps teams deliver projects faster and with greater accuracy by ensuring all feedback is captured, organized, and actionable.

Average Rating: 4.5/5.0

Total Reviews: 14

Praisora

Praisora is review request software for service businesses, helping teams request Google reviews or private customer feedback after completed jobs. Every customer receives the same free choice; access to Google is not filtered by rating or sentiment. Branded requests can include at most two reminders, stopping after a response, a Google-link visit or an opt-out. Publishing feedback as a testimonial requires customer consent and business approval. Every plan includes a public reference page and printable QR code; the embedded website testimonial widget starts with Growth.

PRAIZ

PRAIZ is a SaaS platform that helps local businesses collect authentic Google reviews through a simple QR code system. Customers scan a QR code at the store and answer a short, industry-specific survey designed for restaurants, salons, clinics, and schools. Based only on what the customer actually selected and wrote, AI generates several draft review variations in different tones and structures, so customers can post a genuine review in their own words in about one minute. The AI is strictly constrained to the customer's real answers and never fabricates experiences. Business owners get a management dashboard with review analytics, survey response insights, and AI-assisted reports on trends and areas for improvement. Setup is simple: register the business, download the printed QR code, and place it at tables, counters, or receipts. PRAIZ focuses on review authenticity, recency, and relevance. Pricing is a flat monthly subscription per location.

Prestashop Review Booster Addon by Knowband

The Prestashop Review Booster Addon by Knowband reminds your customer to write the review for the purchased product.

Prisma Reviews

Prisma Reviews is a unified reviews API for developers, agencies and SaaS teams. Connect the businesses, apps and stores you own or manage once, and read their reviews from 66 platforms (Google, Trustpilot, the App Store, Google Play, Judge.me, Yelp, Tripadvisor, Booking.com, G2, Yotpo and more) in one JSON format. It sends a signed webhook on every new or updated review and publishes replies through each platform's official API where the platform allows it; read-only platforms include a link to answer on the platform. It also offers a verified n8n node and an MCP server for Claude, ChatGPT and Cursor. Public pricing: 2 locations free, extra locations from EUR 5 a month, plans from EUR 49 a month. Built and operated in the EU by Sopa Lab SL.