Nicereply is easy to use and super user-friendly. The data is tracked simply and reported back quickly. I enjoy the simplicity of searching for a user and finding all their past reviews. I like that it integrates with a lot of our products like ZenDesk and Slack. Review collected by and hosted on G2.com.

Sometimes there can be a lag on the interface which does not allow you to delete or move someone quickly. Review collected by and hosted on G2.com.