Best Review Management Software - Page 18

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 351

Category Stats (Sep 2026)

  • Average Rating: 4.62/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Pluspoint (+0.3%) - Among all products in this category, Pluspoint recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,000+ Authentic Reviews
  • 351+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Experience.com, and ReputationStacker.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=experience-com&focus%5B%5D=reputationstacker)

ReviewsIA

https://www.osdata.es ReviewsIA is an AI-powered review management platform built for businesses that rely on Google reviews to attract and retain customers. It goes beyond monitoring — it transforms raw customer feedback into structured, actionable intelligence that helps you improve operations, outperform competitors, and protect your online reputation. Deep Review Analysis ReviewsIA connects to your Google Maps and Google My Business profiles and automatically processes every review using advanced natural language AI. Instead of a single star rating, you get a breakdown by topic: cleanliness, staff friendliness, wait times, value for money, and more. Each topic receives its own sentiment score, so you know exactly which aspects of your business customers love — and which ones are costing you stars. Gorgraphic Intelligence The platform maps your reviews geographically, revealing where your customers come from and how reputation varies by region. Identify locations that are underperforming locally, spot patterns across your network, and make decisions based on real geographic data rather than assumptions. Historical Tracking and Trend Detection ReviewsIA tracks your review performance over time, letting you correlate rating changes with operational decisions. Did a new hire improve your staff scores? Did a price increase affect value ratings? Historical data makes those connections visible. Competitive Benchmarking Compare your review performance against direct competitors side by side. See whether you're gaining or losing ground on specific topics, and understand what makes customers choose a competitor over you. AI-Generated Summaries Every month, ReviewsIA produces plain-language summaries per location: what customers praised, what they criticized, and what to act on next. No manual reading, no guesswork — just clear priorities. Multi-location Management A centralized dashboard lets you manage all your locations from one place. Filter by location, date range, rating, or sentiment. Set up alerts so your team responds to negative reviews before they compound. No Technical Expertise Required ReviewsIA is designed for business owners, operations managers, and marketing teams — not data analysts. The interface is intuitive, insights are presented in plain language, and onboarding requires no technical setup. Who is it for ReviewsIA is built for multi-location businesses in hospitality, retail, healthcare, and personal services — anywhere Google reviews directly influence customer decisions and revenue.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind ReviewsIA?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About ReviewsIA?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized management of reviews across locations, facilitating quick responses and strategic marketing improvements.
  • Users value the centralized review capabilities of ReviewsIA, enhancing response times and strategic marketing efforts.
  • Users appreciate the General Vision and Competitor Analysis dashboards for effectively centralizing reviews and enhancing marketing strategies.
  • Users appreciate the comprehensive dashboards of ReviewsIA, which enhance review management and strategic decision-making.
  • Users commend the service quality of ReviewsIA for its effective dashboards that enhance review management and competitive analysis.
Cons
  • Users express frustration over the lack of reply functionality, making review management challenging with ReviewsIA.
  • Users find the lack of reply functionality frustrating, making it difficult to manage interactions on ReviewsIA.
  • Users find it challenging due to the lack of replying functionality for reviews in ReviewsIA’s current version.

What Are Recent G2 Reviews of ReviewsIA?

Review Spotter

Who Is the Company Behind Review Spotter?

  • Seller: CodeGen
  • Year Founded: 1999
  • HQ Location: London, England, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    714 employees on LinkedIn®

ReviewSpreader

ReviewSpreader helps businesses generate critical feedback and reviews from customers.

Who Is the Company Behind ReviewSpreader?

Review Star

Cloud-based submission and review for event speaker management, publications, and the arts. Review Star is a powerful cloud-based platform with transparent, budget-friendly pricing. We can help manage your call for speakers, artist applications, award nominations, and writer submissions. Admins love our sophisticated workflow, tagging, and audit features. Submitters and reviewers love our simple, intuitive interfaces. Free trial account and free migration support if you need help switching from another tool.

Who Is the Company Behind Review Star?

ReviewStream

ReviewStream is a SaaS that allows you to collect reviews from your real customers and direct them to platforms that matter to your business.

Who Is the Company Behind ReviewStream?

Reviewsub

Reviewsub is a review exchange platform where you can GIVE REVIEWS TO GET FREE REVIEWS.

Who Is the Company Behind Reviewsub?

  • Seller: Reviewsub
  • Year Founded: 2012
  • HQ Location: Fort Mill, US
  • Twitter: @reviewsub
    21 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

ReviewTower

Monitor, reply to, and manage all your App Store and Google Play reviews in one place. Sync iOS and Android reviews automatically, reply with AI, and get notified of new feedback.

Who Is the Company Behind ReviewTower?

ReviewTrail

ReviewTrail helps you streamline the process of acquiring and managing customer reviews.

Who Is the Company Behind ReviewTrail?

Review Writer

ReviewWriter is an innovative AI-driven review management solution that empowers businesses to effortlessly handle customer feedback. It is a comprehensive tool that automates review responses across various platforms, such as TripAdvisor, Expedia, Google My Business, Yelp, and Booking.com. With ReviewWriter, you can conveniently monitor all your reviews in one place, saving valuable time and ensuring prompt and personalized responses. The advanced AI technology generates human-like responses while maintaining consistency with your brand voice. By leveraging ReviewWriter, you can enhance your online reputation, build trust with your audience, and drive your business forward. It's the ultimate solution for streamlining review management and taking control of your online presence.

Who Is the Company Behind Review Writer?

ReviewX

Who Is the Company Behind ReviewX?

  • Seller: NotificationX
  • Year Founded: 2012
  • HQ Location: Mirpur DOHS, BD
  • Twitter: @NotificationX_
    261 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Revioly

Revioly is a Software as a Service (SaaS) company that connects retailers and manufacturers to their target customers and provides them with authentic reviews of their products.

Who Is the Company Behind Revioly?

RevioReputation

RevioReputation is an all-in-one online reputation platform built for small and multi-location businesses across Europe. It brings together the tools that usually cost $299-$399/mo from legacy suites - into one app starting at $59/mo. Collect and respond to reviews across Google, Facebook, Instagram and LinkedIn from a single inbox. A Dual AI Engine (OpenAI GPT-5-mini with an Anthropic Claude Haiku 4.5 fallback) drafts on-brand responses in seconds and auto-detects the reviewer's language across 16 languages. Choose your automation level: manual, AI-suggested (you approve), or autopilot for 5-star reviews. Beyond responses, RevioReputation includes GEO Radar - a local-pack rank tracker on a geo-grid up to 15x15 with AI-Overview tracking and competitor-ad monitoring - plus a Google Business Profile post scheduler, GBP Health Score, Visibility Score, Competitor Gap analysis, six types of embeddable trust widgets, and an analytics dashboard. The interface is fully localized in 10 languages, the platform is GDPR and CCPA compliant with AES-256 encryption, and the Free plan needs no credit card. Founded in 2026 in Varna, Bulgaria.

Who Is the Company Behind RevioReputation?

ReviuAI

ReviuAI is an AI-powered review management platform designed to help businesses collect customer feedback, monitor online reviews, and manage their digital reputation from one place. It provides businesses with practical tools to simplify review collection, improve customer engagement, and maintain a strong online presence. As review management software, ReviuAI helps businesses collect reviews through WhatsApp, SMS, Email, QR codes, and NFC, making it easier for customers to share genuine feedback. The platform also supports AI-assisted review responses, helping businesses create professional and timely replies to customer reviews. ReviuAI includes a unified review dashboard where businesses can monitor feedback, track review activity, and access real-time insights. Its customer feedback software capabilities help businesses understand customer sentiment and identify opportunities to improve their services. The platform is suitable for restaurants, healthcare providers, hotels, salons and spas, dental clinics, retailers, real estate businesses, and automotive companies. By combining AI review management, review monitoring, feedback collection, analytics, and reputation management, ReviuAI helps businesses build customer trust and strengthen their visibility across online platforms. Whether a business wants to streamline review requests, respond more efficiently, or improve its online reputation and local SEO, ReviuAI provides an integrated solution for managing the customer review journey.

Who Is the Company Behind ReviuAI?

Reviux

Reviux is an AI-powered review management platform designed for businesses and agencies that want to automate Google review responses without losing their brand voice. Connect your Google Business Profile to automatically sync reviews, generate personalized and multilingual AI responses, and publish replies based on customizable automation rules. Reviux helps teams save time, maintain consistent and professional customer communication, analyze review sentiment and recurring topics, and manage multiple business locations from one platform. Businesses can choose their preferred tone of voice and decide which reviews should be answered automatically or reviewed manually before publishing.

Who Is the Company Behind Reviux?

  • Seller: Reviux
  • Year Founded: 2025
  • HQ Location: Les Franqueses del valles, ES
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026