Best Review Management Software for Small Business - Page 3

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 535

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 21,700+ Authentic Reviews
  • 535+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, ReputationStacker, Reviews.io, Elfsight, Feefo, and Yotpo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=reputationstacker&focus%5B%5D=reviews-io&focus%5B%5D=elfsight&focus%5B%5D=feefo&focus%5B%5D=yotpo&segment=small-business)

TrueReview

🤩 The most effective way to increase your Google (or any other website) reviews is with TrueReview! With TrueReview, sending SMS or Email review requests is simple and does not require complicated setup. 🚀 TrueReview keeps track of your customers' interactions with review requests, and sends follow-up emails to increase engagement and get you more reviews! 🤖 Work smarter by integrating TrueReview with your existing CRM via Zapier or through TrueReview's API to automatically send review requests to your customers whenever a payment is received, a job is completed, or any other trigger supported in your CRM. ✨ Create unique, human-like review responses with AI-powered Review Response Generator! ❤️ Convert your best reviews into striking visual posts. Customize fonts, colors, and layouts to match your brand and make testimonials stand out with our newest feature, Social Review Post Generator!

Average Rating: 4.8/5.0

Total Reviews: 72

How Do G2 Users Rate TrueReview?

  • Retail: 8.4/10 (Category avg: 8.4/10)
  • E-commerce: 8.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind TrueReview?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Construction, Real Estate
  • Company Size: 89% Small, 11% Medium

What Do G2 Reviewers Say About TrueReview?

AI-generated summary from verified user reviews

Pros
  • Users praise the review increase from TrueReview, finding it easy to request Google reviews with streamlined communication.
  • Users value the seamless AI integration of TrueReview, enhancing workflow and facilitating consistent Google review requests.
  • Users value the effective client interaction of TrueReview that enhances workflows and facilitates seamless review requests.
  • Users value the professional and organized communications of TrueReview, facilitating seamless workflows and effortless review requests.
  • Users find TrueReview to be easy to use, resulting in an increase in received reviews.
Cons
  • Users often experience filtering limitations that lead to missed messages, reducing the effectiveness of TrueReview's communication.
  • Users report that many messages are filtered as spam, reducing engagement and effectiveness of communication.

What Are Recent G2 Reviews of TrueReview?

TrustMate.io

TrustMate.io helps you collect keyword-filled customer reviews to improve your search engine results, entice potential customers, and build a rock-solid online image. Customer reviews are an indispensable asset for your business, and collecting them just got a whole lot easier. Automate your review requests and get beautiful, high-quality reviews with the option to add photos when you use TrustMate.io’s innovative hint system. Random sentence suggestions from your own customizable dictionary mean your customers can write great reviews, faster. TrustMate.io is currently available in EN and nineteen other languages. With more languages on the way, you’ll reach the global audience you deserve!

Average Rating: 4.7/5.0

Total Reviews: 12

How Do G2 Users Rate TrustMate.io?

  • Retail: 6.0/10 (Category avg: 8.4/10)
  • E-commerce: 9.2/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind TrustMate.io?

Who Uses This Product?

  • Company Size: 92% Small

What Are Recent G2 Reviews of TrustMate.io?

What Are G2 Users Discussing About TrustMate.io?

FeedbackGenius

A tool for Amazon sellers to automate communication with their buyers. Proactively email buyers to ensure a smooth experience, ask for feedback, monitor negative reviews, and more.

Average Rating: 3.8/5.0

Total Reviews: 13

How Do G2 Users Rate FeedbackGenius?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10.0/10 (Category avg: 10/10)

Who Is the Company Behind FeedbackGenius?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 92% Small, 8% Medium

What Are Recent G2 Reviews of FeedbackGenius?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

Skeepers Avis Vérifiés

Avis Vérifiés by Skeepers is the trusted, AFNOR-certified review platform that helps brands protect their reputation and turn authentic customer voices into trust, Google visibility and sales. Founded in 2012 to fight fake reviews, it collects post-purchase reviews from real customers, moderates them in line with the NF ISO 20488 standard, and publishes them across websites, product pages, social media, Google and marketplaces through 30+ customizable widgets and rich snippets, including Google seller ratings as an official Google Review Partner. Brands manage brand, product and store reviews in one place, with AI that moderates and responds up to 6x faster, plus dashboards that turn feedback into actionable insights. Backed by 26M+ reviews and 8,000+ brands in Europe, and connected to Shopify, Salesforce, HubSpot, Zendesk and more, Avis Vérifiés by Skeepers makes every review a proof of trust that drives SEO and GEO traffic and conversion.

Average Rating: 4.1/5.0

Total Reviews: 33

How Do G2 Users Rate Skeepers Avis Vérifiés?

  • Retail: 0.0/10 (Category avg: 8.4/10)
  • E-commerce: 0.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Skeepers Avis Vérifiés?

  • Seller: Skeepers
  • Year Founded: 2012
  • HQ Location: Marseille, FR
  • LinkedIn® Page: www.linkedin.com
    398 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 58% Small, 27% Medium

What Do G2 Reviewers Say About Skeepers Avis Vérifiés?

AI-generated summary from verified user reviews

Pros
  • Users note that while initial customer support was excellent, it has declined as the service grew.
Cons
  • Users find SKEEPERS Verified Reviews to be expensive, with limited value not justifying the high monthly fee.
  • Users express frustration over feature limitations, feeling that the service lacks value and essential functionality.
  • Users find a lack of detail in customer reviews and features, leading to dissatisfaction with the service provided.
  • Users express frustration with limited customization options, feeling the service lacks value and flexibility for their needs.
  • Users find SKEEPERS to be not user-friendly, citing glitches and poor customer support that hinder their experience.

What Are Recent G2 Reviews of Skeepers Avis Vérifiés?

What Are G2 Users Discussing About Skeepers Avis Vérifiés?

AiTrillion

AiTrillion is a comprehensive eCommerce marketing automation platform built to help online store owners simplify, scale, and supercharge their business growth. Designed specifically for Shopify and other popular e-commerce platforms, AiTrillion unifies essential marketing tools into a single, intelligent ecosystem. This eliminates the need for multiple fragmented apps and allows businesses to save time, reduce costs, and increase efficiency. At the heart of AiTrillion is the belief that every merchant—big or small—deserves access to enterprise-level marketing tools without the complexity or expense. That’s why AiTrillion offers over 11 modules under one platform, including Email Marketing, Loyalty Rewards, Product Reviews, Web Push Notifications, Smart Popups, Workflow Automation, Advanced Segmentation, Affiliate Marketing, and more. These tools are seamlessly connected through powerful AI and automation engines, helping merchants deliver personalized, omnichannel experiences to their customers at every stage of the buyer journey. With AiTrillion, eCommerce businesses can create sophisticated automated workflows that nurture leads, engage customers, and recover abandoned carts—all without any coding or technical expertise. The platform’s robust analytics and AI-driven insights help merchants make data-backed decisions, optimize campaigns in real time, and improve customer retention rates. AiTrillion is more than just a marketing platform—it’s a growth partner. It’s built to empower businesses to understand their customers better, engage them meaningfully, and turn one-time buyers into lifelong fans. The loyalty and rewards module encourages repeat purchases by offering points, discounts, and incentives, while smart product reviews and UGC (User Generated Content) tools build trust and social proof. Thousands of global Shopify stores trust AiTrillion to streamline their marketing operations and scale effectively. Whether you’re just starting out or managing a high-volume online store, AiTrillion’s scalable infrastructure and user-friendly interface make it easy to adapt and grow. Key Features: - All-in-one marketing suite tailored for eCommerce - AI-powered automation and analytics - Seamless integration with Shopify and other platforms - Powerful loyalty and rewards programs - Smart segmentation for personalized messaging - In-depth customer journey tracking - Real-time performance insights and reporting By consolidating all marketing and customer engagement tools in one place, AiTrillion allows eCommerce businesses to focus on what really matters—delivering great products and exceptional customer experiences. It’s a smart, scalable, and forward-thinking solution for merchants who are ready to grow faster, smarter, and stronger. Join over 20,000 merchants who trust AiTrillion to power their growth and transform their online stores into customer-first, data-driven success stories.

Average Rating: 4.8/5.0

Total Reviews: 93

How Do G2 Users Rate AiTrillion?

  • Retail: 9.4/10 (Category avg: 8.4/10)
  • E-commerce: 9.5/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind AiTrillion?

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 93% Small, 4% Medium

What Do G2 Reviewers Say About AiTrillion?

AI-generated summary from verified user reviews

Pros
  • Users value AiTrillion's responsive customer support, which makes transitions and troubleshooting significantly smoother and more efficient.
  • Users appreciate AiTrillion for its helpful customer support, providing seamless integration and guidance throughout their journey.
  • Users value AiTrillion's ease of use, enjoying its integrated functionalities and responsive customer support during setup.
  • Users value AiTrillion for its consolidated email marketing features, enhancing operational efficiency and customer support.
  • Users value the all-in-one functionality of AiTrillion, integrating multiple tools for convenience and ease of use.
Cons
  • Users find the learning curve steep and setup process confusing, leading to initial difficulties with AiTrillion.
  • Users find the setup process confusing, facing challenges in navigation and installation, affecting initial experiences.
  • Users often face poor customer support, with inconsistent response times and limited availability, especially during weekends.
  • Users find the steep learning curve of AiTrillion challenging, especially during initial setup and navigation.
  • Users find the complexity of the setup process for AiTrillion's Loyalty Program to be challenging and confusing.

What Are Recent G2 Reviews of AiTrillion?

What Are G2 Users Discussing About AiTrillion?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated