Best Outbound Call Tracking Software - Page 13

ReadyCall

ReadyCall is a cloud call center and CRM platform built for Saudi and Gulf businesses, with a fully Arabic, right-to-left interface. It combines a cloud contact center (IVR, queues, skills-based routing, call recording, live monitoring and real-time reports), a built-in CRM and ticketing system, a unified inbox for WhatsApp Business, live chat, Instagram and Messenger, and an AI voice agent that answers customers 24/7 in Arabic, Gulf dialect and English and hands over to agents with a call summary. It runs in the browser and on mobile with no hardware, goes live in 5 to 10 business days, and plans start at SAR 99 per user per month with no setup fees.

RevRing

RevRing is the all-in-one sales platform for insurance agents and call floors. Live leads by the call from a built-in marketplace, a predictive dialer with TCPA compliance built into the settings, a CRM with pipelines and automations, built-in quoting for final expense, Medicare, and term, and AI that scores every call and coaches the agent. One login, per-seat pricing, monthly or annual. Lead Marketplace: live-transfer campaigns (final expense, term, IUL, Medicare, Medicare Advantage, auto) billed per connected call after a billable buffer; per-campaign consent forms; publisher wallets with auto-recharge; refunds for out-of-state or ineligible callers filed from the call screen. Dialer and compliance: 1 to 3 line power and predictive dialing; calling windows enforced in the contact's time zone from the area code, with dual-time-zone states opening only when legal in both; federal and state DNC scrub on import and again before every dial; per-list consent attestation (who, when, IP address, exact wording); Number Health that retires spam-flagged caller IDs overnight; per-campaign abandonment tracking; an exportable compliance dashboard covering calling-window and DNC violations, abandonment rate, opt-outs, late bridges, and short rings; opt-out records retained; Trust Hub for carrier and SHAKEN/STIR registration. CRM: contacts, pipelines, scripts shown during the call, automations triggered by stage changes or call outcomes, bulk SMS and email, callbacks shown in the consumer's local time, and integrations with HubSpot, Copper, Podio, LeadConnector, and Zapier. Quoting: final expense, Medicare Advantage, Medicare Supplement, and term life quoters with health conditions and medications factored in, carrier preferences, and NIPR-synced licenses per state. AI and coaching: AI call scoring with summaries and coaching feedback; an AI Call Simulator across 12 product lines, each with a compliance focus and a hard mode that sets a compliance trap; live supervision with listen, whisper, and barge; bootcamps for group training; scoreboards ranked on conversations, not dials; an MCP connector so Claude, ChatGPT, Cursor, or VS Code can read your account. Enterprise: white-label, SSO (SAML/OIDC), self-hosted deployment, workforce management, SOC 2, HIPAA BAA, GDPR DPA. Pricing: Starter $39.99, Scale $59.99, Pro $89.99 per seat per month; annual billing saves 10%; RevRing CRM add-on $70 per seat; usage billed per minute, per message segment, and per call scored. Enterprise plans are custom. RevRing (revring.com) is based in Aventura, Florida, and is not affiliated with RevRing AI (revring.ai).

RT Telephony

Introducing RT Telephony Effective communication is key for any business looking to maximize potential sales and minimize support call loads. RT Telephony provides you with the tools to do just that. Features like SMS Conversations, Click to Call, voice recordings of all your calls among many others, provide a great integration of telephony services into SugarCRM as well as SuiteCRM. Click to Call On any 'Phone' field from any module (custom or default), including Leads, Contacts, and Accounts, click on the call button to initiate a call. Based on your preference, the call can be made via your account's Twilio number or a personal number. If call recording is enabled, each completed call is saved in the form of a voice recording, and attached to the related record. Screen Pop for Inbound Calls If someone calls, this integration checks for any available Sugar user. The call is then displayed in a popup to that end user and if the contact exists in the CRM, the contact's information is also displayed in the pop-up. After the call is complete, all call-related information is stored in the CRM along with a recording of the call. IVR and Voicemail RT Telephony also provides the option to send the calls to voicemail. You can even set up extensions for your users so that any incoming calls are prompted to dial the appropriate extension to reach that user. You will need to manually enable these features when setting up RT Telephony. SMS In addition to verbal communication, RT Telephony supports textual conversation, SMS Campaigns, and predefined SMS templates. SMS conversations can be started with any Contact, Lead, or Account as long as there is a phone number associated with them. SMS Campaign You can create and initiate SMS Campaigns for targeted contacts by creating target lists and scheduling messages to be sent to those lists. You can also create SMS templates and save them to use in campaigns. When creating a campaign, simply choose your template, set the time you want to initiate the campaign, and attach a target list. From the campaign record's menu, choose " Run this campaign" to get it started. To know more, visit: https://www.rolustech.com/rttelephony/

SalesRiver

SalesRiver is an all-in-one sales enablement platform designed to streamline and enhance the operations of distributed sales teams across various industries, including insurance, mortgage, financial services, real estate, and home services. By integrating customer acquisition, lead and call routing, performance insights, and sales team management into a single, customizable platform, SalesRiver empowers organizations to optimize their sales processes and drive revenue growth. Key Features and Functionality: - Advanced Lead and Call Distribution: Intelligently routes leads and calls based on flexible criteria to ensure optimal assignment and increased conversion rates. - Built-In Ping Post System: Facilitates seamless lead distribution and management, enhancing efficiency in handling potential customers. - Integrated CRM and VOIP Softphone: Combines customer relationship management with inbound and outbound calling capabilities, providing a unified communication solution. - Real-Time Reporting and Analytics: Offers comprehensive insights into sales performance, enabling data-driven decision-making and continuous improvement. - White Label Branding: Allows organizations to customize the platform's appearance and domain to align with their brand identity. - Team Hierarchy Management: Supports infinite team hierarchies, co-op money management, and granular performance reporting to effectively oversee and optimize sales teams. Primary Value and Solutions Provided: SalesRiver addresses the complexities faced by organizations with distributed sales teams by centralizing and automating critical sales and marketing workflows. The platform's intelligent lead and call routing ensure that prospects are promptly and appropriately assigned, enhancing conversion rates. Comprehensive performance analytics provide visibility into team operations, facilitating informed decision-making and targeted coaching. By offering a customizable, white-labeled solution, SalesRiver enables businesses to maintain brand consistency while improving operational efficiency and maximizing marketing return on investment.

Salestrail

Salestrail helps remote sales teams keep track of mobile calls. The solution consists of an analytics dashboard and a smartphone app that automatically captures calls. Choose to track the data to the Salestrail analytics dashboard, to Salesforce or to any other system through our APIs. - 5-minute setup - No changes in the way you work - Hassle-free scaling across your team - 100% automatic, 0% technical work - Accurate call statistics for incentive system

Average Rating: 4.8/5.0

Total Reviews: 2

Session PBX

SessionPBX is a hosted business phone system from SessionTalk for small and growing teams. It brings voice and video calling, team chat, presence, voicemail and a shared address book together, with native apps for Windows, macOS, iOS and Android. Administrators invite team members by email and set up mobile apps with a QR code or desktop apps with a setup link, so users never type SIP settings. The Teams Phone plan covers everyday calling, messaging, voicemail, contacts and app provisioning. The Teams Business plan adds a visual call flow designer, auto-attendant and IVR, business-hours routing, ring groups, call queues, call recording, supervisor listen, whisper and barge, a live overview and call reports. SessionPBX connects to any SIP-compliant carrier by IP or credential authentication, so businesses keep their own carrier, pay that carrier's rates and avoid per-minute markup. Internal calls between team members are included. The service is hosted in the UK (London), the US (New York) and Singapore, uses TLS for signalling, messaging and the admin portal, and stores SIP trunk credentials encrypted with AES-256-GCM, with IP access controls and automated blocking against repeated login attempts and toll fraud. App logo branding puts a company logo and in-app name on every softphone and setup email. Resellers and managed service providers can join the SessionPBX Partner Programme for 20% off every seat, create a separate project for each customer and bill those customers directly.

Skytelecom

Skytelecom is a cloud-based telecommunications platform that provides international SMS messaging, voice calling, caller ID services, and SIP connectivity. Users can send SMS messages, make calls to destinations worldwide, and manage phone numbers and communication services through a web platform, mobile applications, and a Telegram bot. The platform includes account registration and login, balance management, cryptocurrency deposits, service plans, and call and SMS history. Skytelecom supports both individual users and businesses that require internet-based communication services.

Sonant AI

Sonant AI is the leading voice AI receptionist and phone answering system for Property & Casualty (P&C) insurance agencies, independent insurance agents, and insurance brokers across the United States and Canada. Eliminate missed calls and transform routine incoming calls into revenue by automating quote intake, appointment scheduling, email/texting workflows, AMS/BMS/CRM updates, and client inquiries 24/7 with zero wait times. Trusted by 100+ independent P&C insurance agencies across the United States and Canada to handle after-hours calls, reduce staff burnout, and scale operations without hiring additional administrative staff. Built specifically for Property & Casualty insurance workflows in the US and Canadian markets, Sonant integrates seamlessly with leading Agency Management Systems (AMS) including EZLynx, Applied Epic (Certified integration), Hawksoft, Momentum, QQCatalyst, and AgencyZoom to automatically capture call data, qualify insurance leads, and update your AMS/CRM/BMS in real-time. Sonant is an Applied Certified Integration Vendor - the first voice AI certified for Applied Epic. Connecting voice to Epic normally means purchasing Applied API access separately and signing an additional agreement. With Sonant, agencies do neither: Sonant reads client and policy data live from Epic during the call, then writes the activity, notes, and call summary back to the correct account afterward. Most agencies are live in 5–10 days. Key Features for P&C Insurance Agencies: - 24/7 AI-powered insurance call answering (never miss a quote request) - Property & Casualty insurance-trained AI (understands auto, home, commercial lines) - US and Canadian insurance terminology and workflows - Automated insurance quote intake and policy information requests - Multilingual support: English, Spanish, French, Portuguese, Mandarin + 10 more languages - Smart appointment scheduling synced with your calendar - Instant call transcription and CRM integration - Custom SMS and email workflows for agent routing - Intelligent transfer to human agents for complex claims or policy changes - Real-time AMS/CRM/BMS updates (EZLynx, Applied Epic, Hawksoft, etc.) - Enterprise Security: SOC2 Type 2 & GDPR certified for insurance compliance - Applied Certified Integration Vendor - the first voice AI certified for Applied Epic - No separate Applied API purchase or additional agreement for Epic agencies - Live in 5–10 days with no change to how your team works in Epic Perfect for independent P&C insurance agencies, Property & Casualty agents, commercial lines brokers, and personal lines agencies across the US and Canada looking to stop losing after-hours opportunities, reduce turnover, and grow without adding headcount. Let your producers focus on closing deals instead of answering routine calls. Trusted by 100+ insurance agencies saving 50+ hours per month on administrative calls, improving client satisfaction with instant responses, and capturing quotes that would otherwise be missed outside business hours. Stop losing insurance opportunities outside business hours. Let Sonant handle routine calls while your team focuses on closing policies and building client relationships.

Average Rating: 4.9/5.0

Total Reviews: 5

SureVoIP

VoIP is no longer a new technology. It's not difficult, but the benefits are huge. All you need are IP phones and an internet connection. We do the rest. Whether you have existing equipment or nothing, SureVoIP can help.

Average Rating: 4.5/5.0

Total Reviews: 1

Thirdlane Multi Tenant PBX

Thirdlane Multi-Tenant PBX is a white-label UCaaS platform for MSPs, service providers, and telecom resellers who need scale, control, and margin. Launch branded voice, messaging, and collaboration for thousands of tenants from a single platform, with APIs and CRM integrations to automate provisioning, billing, and workflows. Deploy cloud, on-prem, or hybrid to fit your model. Main features: - True multi-tenant architecture with per-tenant isolation, templates, and policies - VoIP calling with IVR, queues, recording, and advanced routing - Branding and white-label controls - APIs, webhooks, and CRM integrations for click-to-call and screen pops - Centralized provisioning, role-based admin, and audit logs - Messaging Queues for inbound SMS and WhatsApp - faster response and smoother workflows - Powerful dashboards on demand - with Grafana integration (optional) - Real-time system dashboards for platform admins - live visibility across the platform - Call analysis reports - clear visuals and quick insights - DID-level outbound message limits - daily and monthly controls for safety and compliance - Flexible deployment options - cloud, on-prem, or hybrid - Thirdlane Connect - white-label softphone, omnichannel messaging, and video app See how Thirdlane helps MSPs, UCaaS providers, resellers, and enterprises deliver white-label multi-tenant communications. Request a live demo today: https://www.thirdlane.com

Average Rating: 3.8/5.0

Total Reviews: 2

TIM Enterprise

TIM Enterprise is an award-winning call logging and analytics package, designed specifically for larger organisations.

Vizalia

Vizalia brings images into every phone call, for customer support and phone sales alike. During the call, the agent sends a simple SMS link: the customer opens it on their smartphone, with nothing to install and no account to create, and films the problem. 98% of customers accept the link, versus 5% for a video-conference invitation. In support and after-sales service, the agent sees the issue, annotates the live image and guides the customer step by step. Problems get fixed during the call, or the technician arrives with the right diagnosis and the right part. Leroy Merlin solves 80% of breakdowns without a site visit; Cogem cut field trips by 40%; Mariton divided after-sales resolution time by 3. In phone sales, agents show the offer, document or simulation so the customer can compare, feel reassured and sign before hanging up. With 3D Scan Measurement, the customer films a room and the agent takes measurements in one click in the live 3D model (verified scale ±2%). Measurements and time-stamped photos go straight to the case file, ideal for insurance claims and home improvement. Vizalia integrates with Aircall, Salesforce, Zendesk, NICE, Vocalcom, Kiamo, Ringover and Powerphone, or with your own tools through a REST API and webhooks. ISO 27001 certified, hosted in France, billed per session with unlimited users. Pilot live in under 15 days, 45-minute training.

VoiceReach

VoiceReach live conversation connects technology makes one-on-one phone outreach significantly more efficient, and help sales managers achieve breakthrough improvements.

VoiceSpin

VoiceSpin is a cloud-based VoIP telephony provider offering robust call center solutions for SMBs and large-scale enterprises, empowering them to manage their inbound and outbound communications effectively. Get international local numbers from 160+ countries and empower your team to make thousands of outbound calls with an AI auto dialer that connects leads to the best-fitting agents through an intelligent lead and agent scoring and matching system.

VoxoLib

VoxoLib offers a robust telecom platform allowing their customers to send and receive phone calls.