Lekta
Lekta is a conversational AI platform employed by Europe’s major banking, insurance and telecom enterprises. Combining industry experience, academic research and our own technology solutions—we help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities. At Lekta AI we have developed several NLP based solutions for Enterprise, leading with our Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing our own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with your customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability, Lekta is designed for your Enterprise.
Average Rating: 4.0/5.0
Total Reviews: 2
How Do G2 Users Rate Lekta?
- Ease of Use: 7.5/10 (Category avg: 8.7/10)
- Quality of Support: 7.5/10 (Category avg: 8.6/10)
- Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.0/10)
- Ease of Admin: 6.7/10 (Category avg: 8.8/10)
Who Is the Company Behind Lekta?
- Seller: Lekta
- HQ Location: Krakow, PL
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LinkedIn® Page: www.linkedin.com
47 employees on LinkedIn®
Who Uses This Product?
- Company Size: 50% Medium, 50% Small
What Are Recent G2 Reviews of Lekta?
"Lekta AI - A reliable and flexible solution for voice and text support"
Rating: 4.0/5.0 stars
— Senchi S.
Rating: 4.0/5.0 stars
— Verified User in Market Research

