# UiPath Communications Mining Reviews
**Vendor:** UiPath  
**Category:** [Other Process Automation Software](https://www.g2.com/categories/other-process-automation)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About UiPath Communications Mining
Mine, monitor, and automate every conversation to enhance efficiency, productivity, and customer experiences​. Communications Mining combines AI and automation so you can automate your most common business requests and time-consuming conversations. From beginning to end. From sending an email to responding to a customer request, every business conversation matters. But processing these communications has always been manual, costly, and inefficient. Until now. UiPath Communications Mining turns every message into actionable data, in real time and on any communications channel​. Learn more today at: https://www.uipath.com/product/communications-mining




## UiPath Communications Mining Reviews
  ### 1. Uipath communication mining modern AI for Comms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahesh B. | Senior Analyst and Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about UiPath Communications Mining?**

Discover the Power of UiPath Communications Mining – an indispensable tool to unlock profound insights from differnt communication channels including emails, chat messages, and documents. Here's why it stands out:

Unleash Insights: Dive deep into the unstructured data to utilise the invaluable trends and patterns.
Streamlined Automation: Effortlessly used to automate data extraction and freeing up resources for strategic palns.
Actionable Intelligence: Get actionable insights to promote the informed decision-making and process enhancements.

**What do you dislike about UiPath Communications Mining?**

Compliance Assurance: Safeguard against risks by monitoring the communications for regulatory compliance and security threats.
Elevated Customer Engagement: Understand the customer sentiments and preferences for enhanced engagement and satisfaction.

**What problems is UiPath Communications Mining solving and how is that benefiting you?**

Comms mining is helpful for us to manage the PO creation communication as the data is updated overmails from multiple people .Comms mining helps us to extract the data and compile

  ### 2. Automate the minutest things.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nitin B. | Technical Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about UiPath Communications Mining?**

It captures all the emails, messages, chats and many more. AI model generates LLM within hours, not days. The automation customized letters to the customers.

**What do you dislike about UiPath Communications Mining?**

The mining tool might capture the details in the wrong way or misguided. It can have an impact on the customer.

**What problems is UiPath Communications Mining solving and how is that benefiting you?**

Reading emails and response time is large. The process is optimized with AI models.



- [View UiPath Communications Mining pricing details and edition comparison](https://www.g2.com/products/uipath-communications-mining/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+12%3A17%3A59+-0500&secure%5Bsession_id%5D=5f3412e7-ae5e-436b-af1a-d2e98fa524e9&secure%5Btoken%5D=0fefda2d30b6681552b4740c3de298111d13f728706f6ffda6b8ac888a740d2c&format=llm_user)

## UiPath Communications Mining Features
**Setup**
- Integration
- Maintenance
- No-Code

**Data**
- Security
- Data Visualization

**Analysis**
- Automation
- Named entity recognition
- Keyphrase Extraction
- Topic Analysis
- Sentiment Analysis
- Language Identification
- Syntax/Part of Speech Parsing

**Customization**
- Pre-Built Parameterization
- Custom Extension
- Compositionality

**Generative AI**
- AI Text Generation
- AI Text Summarization

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