ABOUT THERAPYAPPOINTMENT
TherapyAppointment is one of the longest-standing EMR and practice management platforms built exclusively for mental health professionals. Founded 25+ years ago by a PhD psychologist, more than 40,000 therapists, counselors, psychologists, and behavioral health practitioners trust our software to run their solo and group practices.
We were built for mental health from day one — not adapted from a general health and wellness platform and not built by software developers who have never sat across from a client.
Every feature, every workflow, and every support interaction is designed with one type of provider in mind: the mental health practitioner.
WHO THERAPYAPPOINTMENT IS BUILT FOR
Whether you are a solo practitioner just launching your private practice or a group practice managing a team of clinicians, TherapyAppointment is purpose-built for:
-Licensed Clinical Social Workers (LCSWs)
-Licensed Marriage and Family Therapists (LMFTs)
-Licensed Professional Counselors (LPCs)
-Psychologists (PhD, PsyD)
-Licensed Mental Health Counselors (LMHCs)
-Addiction and substance use counselors
-Solo private practice therapists
-Group practices with multiple clinicians
-Psychiatric nurse practitioners
-Psychiatrists managing therapy and medication management
-Students who are just starting out in their careers
ALL-IN-ONE PLATFORM FOR THERAPISTS
TherapyAppointment brings every tool a therapist needs into a single platform, eliminating the need for multiple subscriptions, disconnected software, and manual workarounds.
Our pricing is designed to meet your needs as you grow, without charging you for features that you don't use.
AI Notes
Our AI-powered draft progress notes help therapists complete clinical documentation faster and with less administrative burden. Draft progress notes, treatment plans, and session summaries are generated from session content and formatted to meet clinical documentation standards, so you spend less time writing and more time with clients.
Billing and Insurance
Submit claims, track ERAs for free, manage superbills, and handle insurance billing directly within our platform. TherapyAppointment supports electronic claim submission, insurance verification, and payment processing, so all of your insurance and client billing stays in one place. No separate billing software required.
Telehealth
Built-in premium telehealth means your clients join sessions (up to 49 participants) directly from the client portal without the need for third-party apps, separate logins, or additional subscriptions. If you prefer, you can also use your own Zoom for Healthcare account right within your TA dashboard. Telehealth sessions are integrated with scheduling and documentation, so notes and billing flow directly from the session.
Scheduling
Flexible scheduling tools let you manage appointments, set availability, send free automated reminders, and reduce no-shows. Clients can schedule appointments directly through the client portal and you control what gets confirmed.
Secure Client Portal
Our free client portal reduces administrative back-and-forth and improves the client experience from first contact. Give clients a secure, HIPAA-aligned space to complete intake forms online, sign consent documents, send unlimited secure messages, make payments, and join telehealth sessions from anywhere.
ePrescribe
For practices that include medication management, TherapyAppointment's ePrescribe feature allows providers to send prescriptions electronically, check drug interactions, and manage medication history directly and securely within the platform.
Insurance and Claims Management
TherapyAppointment supports the full billing lifecycle, from insurance verification and claim submission to free ERA posting and patient invoicing. Our billing tools are designed specifically for mental health billing codes and workflows, including CPT codes commonly used in behavioral health practice.
Intake and Documentation
Customizable intake forms, treatment plans, progress notes, and documentation keep your clinical records organized and audit-ready. Our free library of HIPAA and SOAP templates is built to save you time and eliminate the need to adapt a generic medical form to fit a therapy session.
Reporting and Analytics
Track practice performance with reporting tools that surface the data that matters. View revenue by provider, claim status, appointment volume, and more. Group practice owners can monitor performance across their entire team from a single dashboard.
Unlimited Client Messaging
Communicate with clients through encrypted, HIPAA-aligned messaging directly within their client portal. No personal email, no unsecured SMS — just secure communication that keeps your practice protected and your clients informed.
SECURITY AND COMPLIANCE
At TherapyAppointment, security is not a checkbox. It's built into the foundation of our platform. Our features are designed to support HIPAA Privacy and Security Rule standards and help protect protected health information (PHI) at every layer.
HIPAA Privacy and Security Rule Alignment: We do not claim to be HIPAA-compliant, because there is no official HIPAA certification program issued by the government. We provide HIPAA-eligible services, implement safeguards aligned with HIPAA requirements, and execute a Business Associate Agreement.
Encryption: All data is encrypted in transit and at rest, ensuring that client information is protected whether it is being transmitted between a client and provider or stored within the platform.
Role-Based Access Controls: Administrators can assign access permissions by role, ensuring that billing staff, clinical staff, and administrative staff only see the information relevant to their function. Interns and supervised clinicians can document without signing authority, and front desk staff can manage scheduling without accessing clinical notes.
Audit Logs: Every login, record access, and edit is tracked and logged. Audit logs provide a complete record of who accessed what and when, supporting compliance documentation and internal oversight.
CUSTOMER SUPPORT IS OUR #1 RATED VALUE
Therapists consistently rate our customer support as the number one reason they choose and stay with TherapyAppointment. We believe that software is only as good as the support behind it, and we have built our live U.S.-based Support Team to reflect that.
Free Onboarding: Every TherapyAppointment customer receives free onboarding assistance to get their practice set up and running. Our onboarding team walks you through account configuration, data migration, billing setup, and platform training so you are not left to figure it out alone.
Live U.S.-Based Phone Support: We offer live phone support staffed by our U.S.-based Support Team. When you schedule a call, that time is 100% focused on you. You receive undivided 1:1 time to help answer your questions.
Email Support: Our average email response time is under 30 minutes, with 75% of tickets answered in under 15 minutes. For a busy therapist between sessions, that turnaround time makes a real difference. When we are closed, our 24/7 Help Library is filled with videos, help articles, FAQs, and answers to common questions.
No Tiered Support: Every plan includes full access to our Support Team. We do not reserve phone support for premium tiers or charge extra for onboarding. Every customer gets the same level of care from day one.
WHY THERAPISTS SWITCH TO THERAPYAPPOINTMENT
Not every EMR platform is built for mental health. When therapists need one that is, here is what brings them to TherapyAppointment:
1. Transparent, reliable pricing. We offer one of the lowest starting prices in the space, with plans starting at $10/month.
2. Free live U.S.-based phone support that is easy to reach via email or a scheduled phone call.
3. Software built exclusively for mental health workflows, not adapted from a general health and wellness platform.
4. Free onboarding assistance with a real person, not just self-service tutorials.
5. The feeling of being part of a community that is as invested in seeing your practice succeed as you are.
PRICING
TherapyAppointment offers one of the lowest starting prices in the space, with plans starting at $10/month.
Every plan begins with a 30-day free trial that includes all of our features. After that, your practice begins with tiered introductory pricing based on how many sessions you book per month. As your practice grows, your pricing tier adjusts to match. After you book 40 sessions per month, you stay at our standard rate of $59/month.
We also offer usage-based add-on features for when you need them. Solo practitioners pay for what they need, and group practices can add clinicians without bill shock.
No hidden fees. No surprise price increases. Just clear, affordable pricing that grows with your practice.
Get started with your free 30-day trial at TherapyAppointment.com.
Average Rating: 4.2/5.0
Total Reviews: 6
How Do G2 Users Rate TherapyAppointment?
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Ease of Use: 9.7/10 (Category avg: 8.5/10)
Who Is the Company Behind TherapyAppointment?
What Do G2 Reviewers Say About TherapyAppointment?
AI-generated summary from verified user reviews
Pros
- Users rave about the exceptional customer support of TherapyAppointment, always receiving prompt and helpful assistance.
- Users find TherapyAppointment to be exceptionally user-friendly, enhanced by responsive and helpful customer support.
- Users enjoy the efficiency of TherapyAppointment, appreciating its user-friendly design and excellent customer support.
- Users love the user-friendly interface and exceptional support of TherapyAppointment, making it a top choice for many.
- Users commend TherapyAppointment for its exceptional mental wellness support and responsive, helpful customer service team.
What Are G2 Users Discussing About TherapyAppointment?
