--- title: Netsmart Helper Reviews meta_title: 'Netsmart Helper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Netsmart Helper works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 5 scale: '5' date_modified: '2026-06-22' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Netsmart Helper Reviews **Vendor:** Netsmart **Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 5 ## About Netsmart Helper Netsmart Helper provides a practice management, claims processing, e-prescribing, and online continuing education solution to help you manage your scheduling and billing activities. ## Netsmart Helper Reviews ### 1. Really easy to use ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2019 **What do you like best about Netsmart Helper?** Netsmart Helper is extremely simple to use. It took about 5-10 minutes to completely learn to navigate the system. From handling scheduling to completing notes, it was extremely easy. **What do you dislike about Netsmart Helper?** Once you close a note without saving it is gone. If you accidentally save a note and close it you can’t retrieve the older version which is sometimes stressful **What problems is Netsmart Helper solving and how is that benefiting you?** Helper allows me to handle notes and scheduling for clients as well as be in understanding with their other providers such as their psychiatrist. It is great for everyone to be on the same page ### 2. Therapist **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2019 **What do you like best about Netsmart Helper?** Scheduling clients and maintaining electronic progress notes **What do you dislike about Netsmart Helper?** Diagnosis codes are difficult to get through the prompts **What problems is Netsmart Helper solving and how is that benefiting you?** Less paperwork, better communication among office staff ### 3. Helper - A Robust Management Software **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2018 **What do you like best about Netsmart Helper?** What I liked most about HELPER was its billing service that facilitates any process. It is also a robust system that is very well configured. **What do you dislike about Netsmart Helper?** It only runs on the Windows platform and there is very little support information on the web. **Recommendations to others considering Netsmart Helper:** It would be good if more tutorials were placed on the web so that the learning curve would not be extended to users. **What problems is Netsmart Helper solving and how is that benefiting you?** It is a good tool to be implemented and manage the good practices of a company, in the airline is implemented by external providers and has worked without problems. ### 4. Service that offers the basics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Netsmart Helper?** The program is simple and easy to use and allows for communication, billing, claims, etc. to be an easy process. **What do you dislike about Netsmart Helper?** There are many applications that offer these services but this stands out above the rest. **What problems is Netsmart Helper solving and how is that benefiting you?** Increases cash flow and streamlines things. ### 5. The Helpful Helper **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Netsmart Helper?** This software is easy to use and understand, and it has unlimited potential. **What do you dislike about Netsmart Helper?** Could have a few more tutorials to help you understand all the elements of the program. **Recommendations to others considering Netsmart Helper:** I would recommend learning as much as you can from the tutorials and don"t hesitate to call tech support. **What problems is Netsmart Helper solving and how is that benefiting you?** This is a great management tool for private practices within a large organization. Our hospital has many clinics within its organization. This is very useful for non-contracted providers. - [View Netsmart Helper pricing details and edition comparison](https://www.g2.com/products/netsmart-helper/reviews?open_modal_url=%2Fit%2Fproducts%2Fnetsmart-helper%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fnetsmart-helper%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-06-27+21%3A09%3A45+-0500&secure%5Bsession_id%5D=4975dcad-87a2-4f42-9221-667bb2a53d93&secure%5Btoken%5D=8ab71a7431b141dad3afa0af9a1c6cc919be7687e0cfda891ef9c5c5bc2665d9&format=llm_user) ## Netsmart Helper Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management ## Top Netsmart Helper Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (522 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.6/5.0 (358 reviews)