Upheal Reviews & Product Details

Their AI note taker is the best in the industry, I tried about 5 or 6 others. They also have a treatment plan creator and golden thread, which is great to reduce note taking time and ensure my notes are more audit proof if that ever happens in the future. I like the customer support a lot, they respond quickly and are kind. They also take our recommendations seriously for improvements and I've seen several of my recs be enacted soon after I suggest it. The pricing is very fair, much better than other EHR's. Review collected by and hosted on G2.com.

It's still a new tool, so there's a few clunky pieces ongoing so far. Some workflow things are clunky, but I feel they're working on this. Nothing has been so bad that its unusable or a dealbreaker now that they have insurance billing, so I don't mind the hiccups. Also, I get time with the staff to give feedback and I believe they integrate my concerns. Review collected by and hosted on G2.com.

Since graduating I have been through two other EHRs (simple practice & sessions health), and was never happy paying through the nose for features I did not need. I have been SO very happy with Upheal. I first started using them just for their AI note transcription service. I was so happy with it that when they launched an EHR I jumped on it. It is AI supported which has made my life as a therapist so much better. Previously, my notes were skimpy at best, and I was always weeks behind with writing them. I know I am a much better therapist because of the assistance and support that I get through the AI assistant. Also, the support team is always super responsive and helpful; they are constantly adding new features, and really listen to feedback. I cannot recommend Upheal enough! Review collected by and hosted on G2.com.

There's nothing to dislike. Anything that it doesn't already do the team is more than willing to add it the list of features to add. Review collected by and hosted on G2.com.

The AI assistant helps streamline tasks, making note-taking and form completion more efficient. Review collected by and hosted on G2.com.

Customer service is great; they are very responsive. They add new features frequently. The transcriptions and note writing save me so much time and stress, and now I can even sign off as a supervisor on trainees' notes. Completing disability forms is easier with the AI assistant pulling data and drafting responses. Review collected by and hosted on G2.com.

I use Upheal to create session notes and capture session content, which is really valuable for me. I enjoy how easy it is to use, especially with its app that allows capturing sessions both physically and virtually. I appreciate the several options of different note types it offers. The software's development is ongoing and innovative, which excites me about its continued use and expansion in my practice. It's also great that it's very easy to set up with various ways of recording sessions available. Using it with my EHR systems facilitates easy transfer of notes and information. Review collected by and hosted on G2.com.

The pricing is a little high. I think over time, as more people begin to use the platform, hopefully, the pricing will be more reasonable compared to other AI tools. Review collected by and hosted on G2.com.

I really like the AI transcription feature, as well as the way it generates and automates neatly formatted therapy notes. Review collected by and hosted on G2.com.

The platform feels really progressive. That said, the developers are still working out the kinks to make it a fully functional EHR that’s comparable to SimplePractice. Review collected by and hosted on G2.com.