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Upheal

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5 reviews
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5.0
Serving customers since
2021
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Upheal

5 reviews

Upheal is an AI-powered platform designed specifically for mental health professionals, including therapists, psychiatrists, and coaches. It streamlines the documentation process by automatically generating secure, HIPAA-compliant progress notes, allowing clinicians to focus more on their clients during sessions. Upheal integrates seamlessly with existing Electronic Health Records and telehealth systems, ensuring flexibility across various therapeutic settings. By automating note-taking and providing analytical insights, Upheal enhances the quality of therapy sessions and reduces administrative burdens. Key Features and Functionality: - Automated Progress Notes: Upheal generates detailed, editable progress notes in various formats, including SOAP, GIRP, BIRP, DAP, EMDR, Mental Status Exam, and Intake notes. - Session Analytics: The platform offers insights into session dynamics by analyzing speech patterns, talking ratios, moments of silence, sentiment, and tense, aiding clinicians in understanding client progress. - Treatment Plans and Goals: Upheal crafts AI-powered treatment plans with clear, actionable goals and objectives, adhering to the SMART criteria to support effective client care. - Flexible Session Capturing: Clinicians can capture sessions through various methods, including in-person recordings, virtual sessions via Upheal’s web app, integrations with platforms like Zoom, and by uploading pre-existing recordings. - Seamless Integration: Upheal integrates with existing workflows, supporting in-person and virtual sessions, and is compatible with various EHR systems, ensuring minimal disruption to established routines. Primary Value and User Benefits: Upheal addresses the common challenge of time-consuming documentation faced by mental health professionals. By automating note-taking and providing analytical insights, it allows clinicians to dedicate more time to client care, enhancing therapeutic outcomes. The platform's flexibility in session capturing and integration with existing systems ensures that it adapts to various practice needs without disrupting established workflows. Additionally, Upheal's commitment to data security and compliance with standards like HIPAA, PHIPA, PIPEDA, GDPR, and SOC2 ensures that both clinicians and clients can trust the platform with sensitive information.

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Verified User in Mental Health Care
AM
Verified User in Mental Health Care
08/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Responsive Support and Time-Saving AI for Notes and Forms

Customer service is great; they are very responsive. They add new features frequently. The transcriptions and note writing save me so much time and stress, and now I can even sign off as a supervisor on trainees' notes. Completing disability forms is easier with the AI assistant pulling data and drafting responses.
DD
David D.
08/28/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Best-in-Class AI Note Taker, Good Support, Good Pricing

Their AI note taker is the best in the industry, I tried about 5 or 6 others. They also have a treatment plan creator and golden thread, which is great to reduce note taking time and ensure my notes are more audit proof if that ever happens in the future. I like the customer support a lot, they respond quickly and are kind. They also take our recommendations seriously for improvements and I've seen several of my recs be enacted soon after I suggest it. The pricing is very fair, much better than other EHR's.
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
08/26/2026
Validated Reviewer
Review source: Seller invite

Upheal’s AI Notes and EHR Have Been a Game-Changer for My Therapy Practice

Since graduating I have been through two other EHRs (simple practice & sessions health), and was never happy paying through the nose for features I did not need. I have been SO very happy with Upheal. I first started using them just for their AI note transcription service. I was so happy with it that when they launched an EHR I jumped on it. It is AI supported which has made my life as a therapist so much better. Previously, my notes were skimpy at best, and I was always weeks behind with writing them. I know I am a much better therapist because of the assistance and support that I get through the AI assistant. Also, the support team is always super responsive and helpful; they are constantly adding new features, and really listen to feedback. I cannot recommend Upheal enough!

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HQ Location:
Miami, US

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What is Upheal?

Upheal is the AI-native EHR that does the work for mental health providers. It writes the notes, runs the billing, and checks the compliance. You do the therapy. 70,000+ providers run their practices on Upheal and get up to 10 hours a week back. Your note is drafted before you leave your chair, in your template, with the golden thread intact. Compliance is checked before you sign, not after a payer audit, so your documentation holds up in your own voice. Upheal covers the whole practice: scheduling, telehealth, intake forms, client billing, insurance claims with denial appeals drafted for you, and an AI Assistant that knows your practice. Pricing is simple: $1 per session, capped at $69 a month.

Details

Year Founded
2021
Website
upheal.io