--- title: Alleva EHR Reviews meta_title: 'Alleva EHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Alleva EHR works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 6 scale: '5' date_modified: '2026-09-22' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Alleva EHR Reviews **Vendor:** Alleva **Category:** [Mental Health Software](https://www.g2.com/categories/mental-health) **Average Rating:** 4.7/5.0 **Total Reviews:** 6 ## About Alleva EHR Alleva is the behavioral health platform built by clinicians, for clinicians. Purpose-built for substance use disorder and mental health programs across every level of care: detox, residential, PHP, IOP, and outpatient. Alleva brings EMR, CRM, revenue cycle management, compliance, and AI-powered insights into one easy-to-use system. Less time documenting, more time with clients. Key Features: - State-of-the-art platform with integrated telehealth - Advanced AI-powered insights - Comprehensive billing and reporting tools - Secure, cutting-edge technology designed for treatment centers - 24/7 Learning Management System and a dedicated onboarding team Alleva's Revenue Cycle Management (RCM) solution is built from the ground up for behavioral health. It’s fully integrated with the Alleva EMR, giving providers an end-to-end platform to simplify workflows, reduce errors, and improve visibility at every stage of billing. What you’ll get with Alleva Billing: - Real-time charge capture from clinical documentation - Rules-based automation with our Smart ETT configuration - Built-in validation, denial management, and claim editing - Waystar integration for live claim tracking and ERA processing - Full payment lifecycle tools, including patient collections and refunds Keeping accurate medical records and documenting treatment is vital, but no one wants to be glued to a computer. With Alleva’s task-based EMR, it’s easy to see right where you left off and finish right from the dashboard. Sending internal communication is a breeze. But the best part is that the data is shared across the platform, optimizing your workflow. With our integrated CRM, admissions teams can easily track their contacts and stay in touch with alumni. Clients and family members can apply through the Client Family Portal and complete paperwork remotely. The scheduler, with built-in telehealth, automatically sends text and email reminders. Capture your data with our best-in-class intelligence tool, Alleva Insights, to view your organization's health at a glance. Automatically generate the reports you need when you need them. We help you streamline your workflow and set you up for success with a dedicated onboarding team. Our outstanding customer service sets us apart. We offer a continually updated Learning Management System available 24/7 on demand. Alleva University is designed to make onboarding your staff easier and covers everything you need to know about Alleva. Less time behind a desk or on a computer means more time spent with those in your care. Intelligent reporting tools help your programs provide better clinical care, boost productivity, and maximize efficiency. From admissions to business analytics, Alleva’s cutting-edge technology helps to improve efficiency, support compliance, and drive growth. We’re an EMR and so much more. Contact us for a quick, hassle-free demo, tailored to your program's needs. ## Alleva EHR Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **quick and helpful customer support** from Alleva EHR, enhancing their overall experience. (2 reviews) - Users appreciate the **ease of use** of Alleva EHR, highlighting its user-friendly design and quick adaptability. (2 reviews) - Users commend the **user-friendly interface** of Alleva EHR, noting its ease of use and accessibility. (1 reviews) - Users value the **robust reporting features** of Alleva EHR, appreciating its simplicity and responsive support for development. (1 reviews) - Users appreciate the **professional categorization** of results in Alleva EHR, making it easy to read and navigate. (1 reviews) - Professionalism (1 reviews) - Reporting (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users face **technical issues** with Alleva EHR, often struggling to merge accounts and experiencing system accessibility problems. (2 reviews) - Users noted **billing issues** in the past, but improved adjustments have created optimism for enhanced experiences. (1 reviews) - Users struggle with the **inefficient system** due to hard coding issues and unclear rollout timelines impacting productivity. (1 reviews) ## Alleva EHR Reviews ### 1. Easy Navigation and Smooth Document Signing for Staff and Patients **Rating:** 5.0/5.0 stars **Reviewed by:** Zabriel D. | Lead Direct Care Tech, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 24, 2026 **What do you like best about Alleva EHR?** It’s easy to navigate, easy for staff use and patient use with signing documents **What do you dislike about Alleva EHR?** The system crashes a bit often the bug fixes would be a big help **What problems is Alleva EHR solving and how is that benefiting you?** How to perform observation safety checks and how to sign documents when needed how to navigate system to find important patient forms as well **Official Response from Cara Cragun:** > Hi Zabriel, thank you for the 5-star review. It's nice to hear that the document signing flows work for both staff and clients. That's exactly what we design for. We also want to acknowledge the stability issues you mentioned. Platform performance is an active priority for our engineering team, and I'd like to bring your specific cases to their attention. Please reach out to your Alleva representative so we can review what you're seeing and resolve it. Thank you for the feedback and for all the work you do. ### 2. Enjoy the ease of reporting and checks and balances. **Rating:** 5.0/5.0 stars **Reviewed by:** Riley M. | Administrator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 24, 2025 **What do you like best about Alleva EHR?** I enjoy the reporting features in Alleva EHR more than anything else. As the administrator, I need to be able to see data and develop reports. I have worked with other EHRs where the reporting was lacking in significant ways, whereas Alleva simplifies many of these common issues. Also, the Alleva team is quick to respond to questions or help develop a report when I am having trouble on the development side. **What do you dislike about Alleva EHR?** The only downside in the past was billing, which has since been adjusted for the customer's needs. I am excited to see the billing reports once we use this new feature and the clearing house side entirely. **What problems is Alleva EHR solving and how is that benefiting you?** This solves a lot on the reporting side for me. I am able to simplify reporting OR develop forms and surveys within the platform which are followed up with beautiful reports that I can pull from the surveys. **Official Response from Cara Cragun:** > Hi Riley, Thank you so much for taking the time to leave a positive review. It's great to hear that Alleva's reporting feature is making your job easier. That's what we're here for! We'll continue working hard to provide you with an excellent experience. ### 3. Easy to use, quick responses to questions, and great look and format! **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine B. | Administrative Assistant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 29, 2025 **What do you like best about Alleva EHR?** I enjoy the flexibility to arrange or reformat based on our business's needs. Easy to use, easy to teach and learn. The customer support is above average and get back to me quickly. **What do you dislike about Alleva EHR?** I am still having issues merging duplicate accounts together but usually it's due to the dob being incorrect in one or more accounts. Other than that, no issues. **What problems is Alleva EHR solving and how is that benefiting you?** It helps our business with sales and knowledge about our admissions. **Official Response from Cara Cragun:** > Hi Elaine, Thanks so much for sharing your review. We love hearing that you've had such a positive experience on the platform and with our customer support team. Please don't hesitate to reach out if you need any assistance. That's what we're here for. ### 4. When it works, it is an amazing system. Very easy to use! **Rating:** 3.5/5.0 stars **Reviewed by:** Michael M. | Registered Certified Peer Recovery Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 26, 2025 **What do you like best about Alleva EHR?** Very easy to use! I like how it is user friendly and makes things easily accessible. **What do you dislike about Alleva EHR?** Just not being able to use it most of the time due to issues with the system **What problems is Alleva EHR solving and how is that benefiting you?** Making the procedure of documenting and making new documents very easy and the note taking is amazing. **Official Response from Cara Cragun:** > Hi Michael, Thank you for taking the time to review Alleva and for sharing your positive experience with its ease of use. I’m sorry to hear that you’ve encountered some issues with the system. I encourage you to take advantage of our exceptional customer service. We are here to help programs like yours operate as efficiently and successfully as possible. Please don’t hesitate to reach out to your Alleva representative for assistance whenever you experience difficulties. ### 5. Long term user, first time reviewer **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua C. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 24, 2025 **What do you like best about Alleva EHR?** Support staff, flexibility, pricing structure **What do you dislike about Alleva EHR?** Figuring out how to deal with those issues where hard coding prevents our ability to create efficiency, and the lack of clarity around when rollouts can be expected. **What problems is Alleva EHR solving and how is that benefiting you?** Holy cow - efficiency and giving my staff the tools that they need to create client success. **Official Response from Cara Cragun:** > Hi Joshua, We appreciate your positive review of Alleva and your honest feedback. If you ever need help, please don't hesitate to reach out; we're always here to support your success! ### 6. Professional Lab **Rating:** 5.0/5.0 stars **Reviewed by:** Julio V. | Outpatient Client Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 24, 2025 **What do you like best about Alleva EHR?** Able to read results very easily. Everything categorized professionally. **What do you dislike about Alleva EHR?** There is nothing I dislike about Alleva EHR. **What problems is Alleva EHR solving and how is that benefiting you?** Able to get results very quickly. Have patients/clients waiting for placement. **Official Response from Cara Cragun:** > Thank you so much, Julio, for giving Alleva a 5-star rating! - [View Alleva EHR pricing details and edition comparison](https://www.g2.com/products/alleva-ehr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-30+00%3A35%3A26+-0500&secure%5Bsession_id%5D=6f88fd8d-47eb-4bd5-bc67-ccf436781ed6&secure%5Btoken%5D=5f215e6669b3f914a32c464813735b1fc5dfb8a003554c4ca07bd472c3510403&format=llm_user) ## Alleva EHR Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Invoice Management - Medication Management - Calendar Management - Employee Management - Document Management - Claims Management - Template Management - Data Security **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription - EMR/EHR - Customizable Templates **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Additional Functionality** - Initial Assessments - Mobile Access - Teletherapy - AI Copilot - Confirmations/Reminders - Customizable Reports - For Group Therapy - Appointment Scheduling - HIPAA Compliant - Lab Integration - E-Prescribing - Role-Based Permissions - Treatment Planning - Electronic Signature - Charting - Reporting & Statistics - For Substance Abuse Therapy - Outcome Assessment Tools - Therapy Notes - API - Activity Dashboard - Secure Messaging - Electronic Payments - Generative AI - Chat/Messaging - Reporting/Analytics - Payment Processing - SMS Messaging - Income/Expense Tracking - Telemedicine - Third-Party Integrations - Multi-Location - Compliance Tracking - Client Database - Progress Tracking - Email Marketing - Coding Assistance - Patient Intake - Online Booking **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment ## Top Alleva EHR Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (897 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (669 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)