What are Low-Code Development Platforms?

Low-code development platforms provide an environment for developing applications and building new processes with automated workflows, all with minimal coding. These platforms enable rapid application development by minimizing the need for extensive coding experience and streamlining the development process. Most low-code development platforms have a user-friendly graphical interface instead of integrated development environments, the latter of which offer greater functionality through traditional computer programming tools. Low-code development platforms that handle business process creation often feature a drag-and-drop interface through which users can connect action points to create a workflow. Unlike no-code development platforms, low-code development platforms let users create and alter source code if necessary. The versatility in low-code development platforms allows for many use cases. Teams of experienced developers benefit from the coding functionality in low-code platforms, while businesses that need to create an application quickly but have no coding experience, benefit from never having to touch the source code. An ideal scenario is one in which nontechnical users (or “citizen developers”) can build the bulk of a custom application, with developers then filling in gaps or adding custom functionality. This flexibility allows more people to contribute to a project without slowing the process with multiple meetings. Both developers and non-developers use these tools to practice rapid application development with customized workflows and expanded functionality. What Types of Low-Code Development Platforms Exist? Platforms for business applications Most enterprise low-code development platforms grant users the ability to create internal-facing business applications with minimal coding. This allows non-technical users to collaborate in real time with programmers to create custom apps with powerful business logic according to the company’s needs. The types of business apps created can vary from simple solutions for employee time tracking, to full-blown CRM software. Platforms for process creation and management Many low-code development platforms offer companies a clear path to digital transformation via business process creation and management. These tools grant users the ability to build completely customized processes via a visual user interface with minimal coding. These platforms perform functions similar to business process management (BPM) software, but go further to allow for outright process creation at the code level. Platforms for user-facing applications and websites Some low-code development platforms allow non-technical users to create external-facing applications and websites, such as client portals or appointment scheduling software. These solutions enable businesses to leverage the benefits of low-code development and create software that will delight their current and potential customers. It is important to note that the combination of non-developers with consumer-facing apps can come with inherent risk, as non-developers may be less familiar with security best practices.

What are the Common Features of Low-Code Development Platforms?

Code extensibility: Unlike no-code development platforms, which exclusively offer no-code drag-and-drop development tools, low-code development platforms let developers edit or write custom code with programming languages. The ability to write and adjust code when necessary gives companies more control over their app development, while still benefiting from the streamlined development tools and automation offered by low-code platforms. No-code development: Low-code development platforms offer no-code, drag-and-drop application development tools. These tools let admins with little or no coding experience build relevant applications that help automate workflows and business processes. Experienced coders use the no-code development features offered by low-code development platforms to streamline their development process with minimal coding necessary to achieve their desired result. Workflow templates: Many low-code development platforms include suggested workflow templates that users can easily tweak to suit their needs. Because low-code development platforms are often used to create automated workflows, this feature makes this process faster and more efficient. Application deployment: Low-code development platforms allow users to build and deploy their developed applications on cloud services. This functionality expedites the development cycle while keeping everything housed in one central hub, helping organize workflow. Application lifecycle management: Low-code development platforms enable users to manage their applications every step of the way, from planning to building, testing, and deployment. The ability to manage the entire lifecycle of an application means that developers can seamlessly incorporate continuous integration and delivery (CI/CD) as part of their DevOps process. Other Features of Low-Code Development Platforms: Application templates, Apps and websites, Customized branding, Forms, Platform compatibility, Process automation, Workflows

What are the Benefits of Low-Code Development Platforms?

Ease of use: Low-code development platforms, despite their name, often don’t require any coding experience at all. Users who have never coded in their life can use low-code development platforms to build the tools and applications they need. When necessary, teams can then hand off development to experienced programmers who can take advantage of finer controls like source code creation and tweaking. Depth of functionality: Unlike no-code development platforms, which limit users to drag-and-drop application development, low-code application development platforms offer both simplicity and depth of functionality. Experienced coders can use low-code development platforms to rapidly build applications with the added ability to edit the underlying source code as well. This accessibility grants seasoned developers more control over their builds while also offering development speed and efficiency. Team collaboration: Because low-code development platforms benefit both developers and non-developers, they enable maximized levels of team collaboration. Businesses that need to rapidly develop applications can assign tasks to team members with all levels of coding experience, making collaboration more seamless and less frustrating. This collaboration improves project pipelines by ensuring all relevant parties stay on the same page. Shorter development cycle: With low-code development platforms, teams can build applications without writing the underlying code from scratch. The prebuilt framework and tools offered by low-code development platforms allow faster development timelines.

Low-Code Development Platforms with Configurable Workflow Capabilities

ServiceNow App Engine

ServiceNow App Engine is a low-code application development platform designed to facilitate the creation, management, and evolution of custom enterprise workflow applications. This innovative solution integrates both no-code and pro-code environments, enabling users to harness the power of artificial intelligence to streamline the software development process. By employing a coding-by-intent approach, App Engine allows teams to convert natural language inputs into functional applications, making it accessible for a wide range of users, from professional developers to business technologists. The platform serves two primary functions: build-time development and runtime operations. During the build phase, the Build Agent utilizes natural language processing to generate essential application components, such as tables, forms, logic, and user interfaces, all tailored to align with existing enterprise data models and templates. Professional developers can leverage ServiceNow Studio for advanced customization and extension, while business technologists can create applications in the Creator Studio, a fully no-code environment equipped with built-in guardrails to ensure compliance with enterprise standards. This dual approach enables organizations to rapidly develop applications that meet their specific workflow needs. At runtime, App Engine operates on the ServiceNow AI Platform, providing automatic governance, security policies, and performance management. This unified platform connects workflows, data, integrations, and user experiences, eliminating the challenges often associated with tool sprawl. The App Engine Management Center plays a crucial role in maintaining governance through established data models, security rules, and templates, ensuring that all applications adhere to organizational standards. Key capabilities of ServiceNow App Engine include the AI-assisted Build Agent for application creation, the Test Agent for generating automated tests and validating changes, and the App Engine Management Center for governance. These features collectively enhance the development process, allowing organizations to modernize and consolidate manual workflows that may currently rely on outdated tools like spreadsheets and email. By accelerating release cycles and improving application quality, App Engine supports organizations in achieving measurable outcomes in development speed, cost reduction, and productivity gains. ServiceNow's App Engine has established itself as a leader in the low-code application platform space, recognized in the Gartner Magic Quadrant for six consecutive years. Trusted by 85% of the Fortune 500, organizations such as Yokogawa Electric Korea, Hitachi Vantara, and Canada Life utilize App Engine to enhance their custom application delivery processes, demonstrating the platform's effectiveness in addressing complex enterprise needs.

Average Rating: 4.5/5.0

Total Reviews: 1,033

How Do G2 Users Rate ServiceNow App Engine?

Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
Lifecycle Management: 8.3/10 (Category avg: 8.7/10)
UI Code Extending: 8.2/10 (Category avg: 8.5/10)
Platform Compatability: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind ServiceNow App Engine?

Seller: ServiceNow
Company Website:
Year Founded: 2004
HQ Location: Santa Clara, CA
Twitter: @servicenow
55,548 Twitter followers
LinkedIn® Page: www.linkedin.com
35,081 employees on LinkedIn®

Who Uses This Product?

Who Uses This: ServiceNow Developer, Consultant
Top Industries: Information Technology and Services, Computer Software
Company Size: 44% Large, 26% Medium

What Do G2 Reviewers Say About ServiceNow App Engine?

AI-generated summary from verified user reviews

Pros

Users appreciate the ease of use of ServiceNow App Engine, enabling quick app creation through drag-and-drop features.
Users appreciate the low-code development capabilities of ServiceNow App Engine, enabling fast and efficient app creation.
Users appreciate the low-code flexibility of ServiceNow App Engine, enabling faster app development for all skill levels.
Users love the easy creation features of ServiceNow App Engine, enabling fast, low-code development of applications.
Users appreciate the fast app development capability of ServiceNow App Engine, making application creation intuitive and efficient.

Cons

Users face a steep learning curve with ServiceNow App Engine, requiring substantial setup and optimization efforts.
Users find the learning difficulty significant for newcomers, often making onboarding a challenging experience.
Users feel the high costs of ServiceNow App Engine could deter smaller organizations from adopting the platform.
Users experience limited flexibility in customizations, making advanced features difficult to navigate and utilize effectively.
Users face notable performance lags in complex workflows, hindering their overall experience with ServiceNow App Engine.

What Are Recent G2 Reviews of ServiceNow App Engine?

"ServiceNow App Engine Speeds Up App Building and Process Automation"

Rating: 4.5/5.0 stars

— Nurse B.

Product	Best for	User Review
ServiceNow App Engine 4.5/5(1,151)	Governed enterprise workflow applications	"Easy Low-Code App Building with Clean UI and Seamless Integrations"
Microsoft Power Apps 4.3/5(570)	Microsoft-native low-code app automation	"PowerApps Makes Low-Code App Building and One-Click Publishing Effortless"
OutSystems 4.5/5(1,802)	Full-stack application delivery acceleration	"Fast, Flexible, and Enterprise-Ready, A 3-Year Perspective"
Salesforce Headless 360 Platform (formerly Salesforce Platform) 4.5/5(3,996)	Salesforce-centered workflow and data apps	"Declarative automation and real-time reporting that power our nonprofit work"
Quickbase 4.5/5(1,628)	Centralized operational workflow apps	"Low-code, yet flexible platform that can really do it all"
UiPath Agentic Automation 4.6/5(7,579)	Low-code automation of repetitive workflows	"Extending RPA Capabilities with Agentic AI"
Mendix 4.4/5(416)	Enterprise visual application development	"Agile Development with Intuitive Interface"
Appian 4.5/5(506)	Process-centric enterprise app automation	"Easy-to-Use, Scalable Platform That Streamlines Collaboration"
App Builder 4.5/5(46)	Design-to-code app prototyping	"Secure, Behind-the-Firewall App Building for Regulated Industries"

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