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Best Loan Servicing Software for Medium-Sized Businesses

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Products classified in the overall Loan Servicing category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Loan Servicing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Loan Servicing category.

In addition to qualifying for inclusion in the Loan Servicing Software category, to qualify for inclusion in the Medium-Sized Business Loan Servicing Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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5 Listings in Loan Servicing Available
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    G2 Score
Abrigo Loan Origination
(74)4.6 out of 5
6th Easiest To Use in Loan Servicing software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Abrigo Loan Origination software is a comprehensive solution designed to assist community banks and credit unions in reducing loan origination costs and enhancing lending efficiencies. This software a

    Users
    No information available
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 62% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Abrigo Loan Origination is a customizable platform that streamlines the lending process, from application to closing, and includes features for credit and risk analysis, regulatory compliance, and data centralization.
    • Reviewers appreciate the platform's flexibility, user-friendly interface, and the company's commitment to continuous improvement and customer engagement, with many noting the platform's ability to create uniformity in the lending process and its effective integration with third-party vendors.
    • Users mentioned some limitations in the platform's advanced reporting and credit analysis features, a cumbersome spread-generating process, and an overwhelming abundance of options that can present a learning curve for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Abrigo Loan Origination Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Loan Management
    14
    Customer Support
    12
    Ease of Use
    10
    Customization
    8
    Versatile Platform
    8
    Cons
    Loan Issues
    5
    Poor Performance
    3
    High Cost
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Abrigo Loan Origination features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Abrigo
    Company Website
    Year Founded
    2000
    HQ Location
    Austin, TX
    Twitter
    @weareabrigo
    2,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    926 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Abrigo Loan Origination software is a comprehensive solution designed to assist community banks and credit unions in reducing loan origination costs and enhancing lending efficiencies. This software a

Users
No information available
Industries
  • Banking
  • Financial Services
Market Segment
  • 62% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Abrigo Loan Origination is a customizable platform that streamlines the lending process, from application to closing, and includes features for credit and risk analysis, regulatory compliance, and data centralization.
  • Reviewers appreciate the platform's flexibility, user-friendly interface, and the company's commitment to continuous improvement and customer engagement, with many noting the platform's ability to create uniformity in the lending process and its effective integration with third-party vendors.
  • Users mentioned some limitations in the platform's advanced reporting and credit analysis features, a cumbersome spread-generating process, and an overwhelming abundance of options that can present a learning curve for new users.
Abrigo Loan Origination Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Loan Management
14
Customer Support
12
Ease of Use
10
Customization
8
Versatile Platform
8
Cons
Loan Issues
5
Poor Performance
3
High Cost
2
View All Pros and Cons
Abrigo Loan Origination features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 8.8
Seller Details
Seller
Abrigo
Company Website
Year Founded
2000
HQ Location
Austin, TX
Twitter
@weareabrigo
2,610 Twitter followers
LinkedIn® Page
www.linkedin.com
926 employees on LinkedIn®
HES LoanBox
(51)4.8 out of 5
2nd Easiest To Use in Loan Servicing software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HES LoanBox is an all-in-one loan origination and management platform designed for banks, alternative lenders, and fintech companies looking to streamline their lending operations. Built with flexibil

    Users
    • Operations Manager
    Industries
    • Financial Services
    • Marketing and Advertising
    Market Segment
    • 61% Mid-Market
    • 31% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HES LoanBox is a loan management platform that provides automation and workflow management for commercial lending processes.
    • Reviewers like the platform's ability to handle complex commercial loan structures, its stability, and its ability to automate repetitive tasks, reducing manual data entry.
    • Users mentioned that the reporting dashboard required customization to meet their needs, and some complex commercial loan structures required custom configuration.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HES LoanBox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Loan Management
    20
    Workflow Automation
    20
    Customization
    12
    Ease of Use
    11
    Compliance
    10
    Cons
    Poor Performance
    7
    High Cost
    1
    Loan Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HES LoanBox features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.8
    9.1
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HES FinTech
    Year Founded
    2012
    HQ Location
    Vilnius, LT
    Twitter
    @hesfintech
    304 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    56 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HES LoanBox is an all-in-one loan origination and management platform designed for banks, alternative lenders, and fintech companies looking to streamline their lending operations. Built with flexibil

Users
  • Operations Manager
Industries
  • Financial Services
  • Marketing and Advertising
Market Segment
  • 61% Mid-Market
  • 31% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HES LoanBox is a loan management platform that provides automation and workflow management for commercial lending processes.
  • Reviewers like the platform's ability to handle complex commercial loan structures, its stability, and its ability to automate repetitive tasks, reducing manual data entry.
  • Users mentioned that the reporting dashboard required customization to meet their needs, and some complex commercial loan structures required custom configuration.
HES LoanBox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Loan Management
20
Workflow Automation
20
Customization
12
Ease of Use
11
Compliance
10
Cons
Poor Performance
7
High Cost
1
Loan Issues
1
View All Pros and Cons
HES LoanBox features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.8
9.1
Quality of Support
Average: 8.8
Seller Details
Seller
HES FinTech
Year Founded
2012
HQ Location
Vilnius, LT
Twitter
@hesfintech
304 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
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LoanPro
(57)4.4 out of 5
Optimized for quick response
8th Easiest To Use in Loan Servicing software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LoanPro is a modern credit and lending platform used by more than 600 financial organizations to build, launch, and manage a wide variety of lending programs. The platform is built on cloud-native inf

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 51% Small-Business
    • 39% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LoanPro is a lending platform that provides end-to-end, scalable, and modern solutions with an API-first approach, offering features such as loan management, automation, and customization.
    • Users like LoanPro's API-first model, full access to raw data, reliability, standardization, customizable features, automation, platform flexibility, and API library, which allow them to make better decisions, integrate into their applications, manage their products, and configure loans to meet their needs.
    • Reviewers mentioned that there were challenges with setup and migration, the user experience could be improved, configuration of certain things can be challenging, the customer success manager changes frequently, the platform could use more support, there are issues with integrations, there is a learning curve during implementation and onboarding, and the product still needs to support escrow accounts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LoanPro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Loan Management
    14
    Best Solution
    10
    Easy API Integrations
    8
    Ease of Use
    7
    Customer Support
    4
    Cons
    Poor Performance
    4
    Loan Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LoanPro features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.8
    7.9
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LoanPro
    Company Website
    Year Founded
    2014
    HQ Location
    Farmington
    Twitter
    @loanpro365
    14 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LoanPro is a modern credit and lending platform used by more than 600 financial organizations to build, launch, and manage a wide variety of lending programs. The platform is built on cloud-native inf

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 51% Small-Business
  • 39% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LoanPro is a lending platform that provides end-to-end, scalable, and modern solutions with an API-first approach, offering features such as loan management, automation, and customization.
  • Users like LoanPro's API-first model, full access to raw data, reliability, standardization, customizable features, automation, platform flexibility, and API library, which allow them to make better decisions, integrate into their applications, manage their products, and configure loans to meet their needs.
  • Reviewers mentioned that there were challenges with setup and migration, the user experience could be improved, configuration of certain things can be challenging, the customer success manager changes frequently, the platform could use more support, there are issues with integrations, there is a learning curve during implementation and onboarding, and the product still needs to support escrow accounts.
LoanPro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Loan Management
14
Best Solution
10
Easy API Integrations
8
Ease of Use
7
Customer Support
4
Cons
Poor Performance
4
Loan Issues
1
View All Pros and Cons
LoanPro features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.8
7.9
Quality of Support
Average: 8.8
Seller Details
Seller
LoanPro
Company Website
Year Founded
2014
HQ Location
Farmington
Twitter
@loanpro365
14 Twitter followers
LinkedIn® Page
www.linkedin.com
237 employees on LinkedIn®
CloudBankin
(127)5.0 out of 5
3rd Easiest To Use in Loan Servicing software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudBankin is a complete end-to-end digital lending stack and happily offers services to financial institutions such as Banks, NBFCs, and Fintechs. Our suite comprises Digital Onboarding, Digital Ban

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 47% Mid-Market
    • 44% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudBankin features and usability ratings that predict user satisfaction
    9.9
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudBankin (Formerly known as Habile Technologies)
    Year Founded
    2008
    HQ Location
    Chennai, Tamil Nadu
    LinkedIn® Page
    www.linkedin.com
    75 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudBankin is a complete end-to-end digital lending stack and happily offers services to financial institutions such as Banks, NBFCs, and Fintechs. Our suite comprises Digital Onboarding, Digital Ban

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 47% Mid-Market
  • 44% Small-Business
CloudBankin features and usability ratings that predict user satisfaction
9.9
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.8
Seller Details
Seller
CloudBankin (Formerly known as Habile Technologies)
Year Founded
2008
HQ Location
Chennai, Tamil Nadu
LinkedIn® Page
www.linkedin.com
75 employees on LinkedIn®
inGain SaaS Loan Management System
(13)5.0 out of 5
Entry Level Price:Starting at €500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    inGain (formerly known as FIS.solutions) is a no-code SaaS loan management system that empowers lenders, fintechs and businesses in non-finance industries to launch and scale lending and financial pro

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 77% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • inGain SaaS Loan Management System Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Robust Options
    3
    Time Efficient
    3
    Customization
    2
    Easy Access
    2
    Flexible Options
    2
    Cons
    High Cost
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • inGain SaaS Loan Management System features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    inGain Technologies
    Year Founded
    2011
    HQ Location
    Riga, LV
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

inGain (formerly known as FIS.solutions) is a no-code SaaS loan management system that empowers lenders, fintechs and businesses in non-finance industries to launch and scale lending and financial pro

Users
No information available
Industries
  • Financial Services
Market Segment
  • 77% Mid-Market
  • 23% Small-Business
inGain SaaS Loan Management System Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Robust Options
3
Time Efficient
3
Customization
2
Easy Access
2
Flexible Options
2
Cons
High Cost
3
View All Pros and Cons
inGain SaaS Loan Management System features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.8
Seller Details
Seller
inGain Technologies
Year Founded
2011
HQ Location
Riga, LV
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
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