Best Live Chat Software - Page 30

How Many Live Chat Software Products Does G2 Track?

Total Products under this Category: 507

Category Stats (Oct 2026)

  • Average Rating: 4.48/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Telagus (+2.19%) - Among all products in this category, Telagus recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Live Chat Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 103,300+ Authentic Reviews
  • 507+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Live Chat Software

G2 Grid® for Live Chat Software plotting products by satisfaction and market presence

Highlighted products: Zendesk for Customer Service, Salesforce Service Cloud, Qualified, Zoho Desk, Fin, WhatsApp Business Platform, Tidio, and Podium.

Underlying data: [Grid® JSON](https://www.g2.com/categories/live-chat/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=qualified&focus%5B%5D=zoho-desk&focus%5B%5D=fin&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=tidio&focus%5B%5D=podium)

Live Chat Software

Live Chat Software is a tool that lets businesses connect with their customers in real-time through instant messaging. It helps provide quick support, answer questions, and improve customer experience directly on a website or app. With features like chatbots, file sharing, and multi-platform compatibility, live chat software makes customer service faster, easier, and more efficient.

Who Is the Company Behind Live Chat Software?

Live Chat Tool

Introducing Busatools, your go-to solution for enhancing customer support experiences online. With Busatools' Live Chat Tool, you can seamlessly integrate real-time assistance into your website, building trust and satisfaction. Empower your team with multi-agent support, ensuring prompt responses and streamlined inquiries. Enjoy customizable chat routing and notifications for efficient management. Reduce support costs while providing personalized assistance, gaining valuable insights into customer interactions. Engage visitors, build trust, and boost conversion rates effortlessly with Busatools' Live Chat Tool. Experience the difference today with Busatools – your ultimate customer support companion.

Who Is the Company Behind Live Chat Tool?

LiveHelp

LiveHelp is a website chat solution. It allows visitors to chat and get real-time answers from agents. LiveBot is a virtual assistant tool provided through LiveHelp.

Who Is the Company Behind LiveHelp?

  • Seller: Sostanza Srl
  • Year Founded: 2004
  • HQ Location: Gorle, IT
  • Twitter: @LiveHelpIT
    83 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

LiveNinja

This is customer communication management for the modern world.

Who Is the Company Behind LiveNinja?

  • Seller: meetOOu
  • Year Founded: 1996
  • HQ Location: Newark, US
  • LinkedIn® Page: www.linkedin.com
    276 employees on LinkedIn®

LiveWorld

Comprehensive toolset for capturing, tracking and managing your chatbot- enabled social media conversations on FB Messenger.

Who Is the Company Behind LiveWorld?

  • Seller: LiveWorld
  • Year Founded: 1996
  • HQ Location: Campbell, US
  • Twitter: @LiveWorld
    6,928 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    184 employees on LinkedIn®
  • Ownership: OTCMKTS: LVWD

Max Help Chat

Max HelpChat is a comprehensive, free live chat solution designed to enhance customer engagement on your website. It seamlessly integrates with various platforms, including WordPress, Typo3, and Joomla, allowing businesses to communicate with visitors in real-time. The system is user-friendly, fully responsive, and offers mobile applications for iOS, Android, Windows, and MacOS, ensuring accessibility from any device. Key Features and Functionality: - User-Friendly Interface: Designed for ease of use, with most features accessible with a single click. - Full Responsiveness: Adapts to various screen sizes, providing a consistent experience across devices. - Secure Protection: Self-hosted solution offering full control over file permissions and security settings. - Operator Panel: Comprehensive panel with over 20 permission levels, allowing detailed management of operator roles. - Live Visitor Monitoring: Real-time tracking of website visitors, including their origin and duration of stay. - Standard Responses and Chat-Bot: Ability to set up canned responses and automated answers to handle common inquiries efficiently. - Proactive Engagement: Auto-engage visitors with proactive chat invitations based on predefined criteria. - Advanced Statistics: Detailed analytics and reporting, exportable to Excel, image, or CSV formats. - Multi-Language Support: Offers the chat solution in various languages to cater to a diverse audience. - Mobile Applications: Available for iOS, Android, Windows, and MacOS, ensuring operators can assist customers from any location. Primary Value and Problem Solved: Max HelpChat addresses the need for businesses to provide immediate, real-time support to website visitors, thereby enhancing customer satisfaction and increasing conversion rates. By offering a free, easy-to-integrate live chat solution with robust features, it enables businesses to engage proactively with potential customers, resolve inquiries promptly, and build stronger relationships. The platform's flexibility, security, and comprehensive functionality make it a valuable tool for businesses aiming to improve their online customer service and support operations.

Who Is the Company Behind Max Help Chat?

Messagely

Messagely is an all-in-one live chat, targeted messaging, and team inbox solution built for online businesses to drive growth.

Who Is the Company Behind Messagely?

Messaging Studio by 1440

1440 streamlines conversations with a unified messaging inbox, enables mobile employees to message on Salesforce’s native channels (such as SMS and WhatsApp) and extends channel support for Google, Instagram, X, LINE, and Kakaotalk.

Who Is the Company Behind Messaging Studio by 1440?

  • Seller: Cloud Conversion
  • Year Founded: 2009
  • HQ Location: Park City, US
  • Twitter: @1440io
    1,328 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    38 employees on LinkedIn®

MindX Service AI

MindX Service AI empowers customer-first companies to deliver faster, more empathetic, and intelligent support experiences that go beyond traditional automation. Built on our proprietary Nexa AI orchestration layer, it combines AI-powered customer agents, an AI co-pilot for human reps, and real-time insights for CX leaders—ensuring every interaction drives satisfaction and loyalty. By automating repetitive questions, guiding agents with contextual suggestions, and uncovering actionable trends in service data, MindX Service AI helps teams resolve issues with speed and empathy. Designed to adapt to each company’s unique workflows, our AI reduces inefficiencies, boosts productivity, and ensures leaders have full control over outcomes. With a focus on reliability, personalization, and our mission to #EndPoorService, MindX Service AI equips businesses to deliver exceptional support at every touchpoint—turning customer service into a true growth driver.

Who Is the Company Behind MindX Service AI?

  • Seller: MindX
  • Year Founded: 2024
  • HQ Location: Dover, US
  • Twitter: @_mind_x
    7 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®
  • Phone: +1 (628)-288-7465

mingle.fit

mingle.fit is browser-based voice translation software that enables real-time conversations in over 60 languages without requiring special hardware or app installations. The platform operates on any device with a modern web browser, including phones, tablets, and desktops. Users select two languages, grant microphone access, and begin conversations within seconds. Live captions and translations appear instantly as speech is detected. A Read Aloud feature provides natural-sounding audio through headphones or speakers. The two-pane view displays both languages side-by-side for easy dialogue tracking. mingle.fit includes curated slang and idioms in 14 languages to support accurate translations of colloquial speech. Transcripts are searchable for signed-in users. The software processes audio to deliver live translation and does not sell personal information for advertising purposes. mingle.fit supports face-to-face, remote, and group interactions across any compatible hardware.

Who Is the Company Behind mingle.fit?

MirageCHAT

MirageCHAT is a shared team inbox with an AI assistant for businesses that talk to their customers on messaging apps. WhatsApp, Instagram, Facebook Messenger, Telegram and website chat arrive in one inbox, where your team assigns conversations, adds internal notes, sets follow-up reminders and sees each customer's full history. You can keep your number in the WhatsApp Business app and use MirageCHAT at the same time — and customers can call your WhatsApp number while your team answers in the browser, with the call right next to the chat. The AI assistant answers from your own website, notes and photos, in the customer's language. For each channel it stays off, suggests a reply, or answers by itself — and hands the conversation to a person when the answer is missing. Use the AI replies included in your package, or connect your own AI key. Comments from Instagram, Facebook, TikTok and YouTube sit in one list next to the messages, and on Instagram and Facebook a comment can bring a public reply and a private DM. Automations reply in a short form or on a visual canvas, with waits, branches and hand-over to the team. Growth sends WhatsApp offers to contacts who agreed and counts the sales each campaign brings. Social Studio publishes posts, stories, reels, TikTok videos, YouTube videos and Shorts from one screen, now or scheduled up to a year ahead, and Insights shows views, engagement, your best posts and your best time to post. MirageCHAT runs on the web, iPhone, iPad and Android. Every paid package has unlimited team members, access set module by module, and WhatsApp fees billed by Meta with no markup. Start free, or try Pro for 14 days with no credit card.

Who Is the Company Behind MirageCHAT?

Mixdesk

Mixdesk is an AI-powered customer engagement platform for global sales, marketing and customer support teams. Its omnichannel inbox brings website chat, Email, WhatsApp, Facebook Messenger, Instagram, LINE and Telegram into one workspace. AI customer service and human collaboration AI Agent answers routine questions using your business knowledge, collects lead details and routes conversations to human teammates when personal attention is needed. Shared conversation history helps teams pick up with context. Multilingual support Use message translation to help your team serve customers across languages and markets. Customer service automation Configure welcome messages, conversation assignment, tagging and follow-ups. Proactive messaging, contact management and reporting help teams coordinate sales and support. Who is Mixdesk for? Businesses managing customer conversations across countries and channels, including ecommerce, international trade and service teams. Features and usage allowances vary by plan. AI Agents are available from Pro; third-party channel fees are separate. Official resources Website: https://mixdesk.com/ Pricing: https://mixdesk.com/pricing English Help Center: https://mixdesk.com/help/en/ LinkedIn: https://www.linkedin.com/company/mixdesk/ YouTube tutorials and demos: https://www.youtube.com/@MixdeskOfficial

Who Is the Company Behind Mixdesk?

  • Seller: Mixdesk
  • Year Founded: 2014
  • HQ Location: 香港, HK
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

moinAI

moinAI is the self-learning AI chatbot solution for digital customer communication of companies. No matter if marketing, sales or customer service - moinAIis the automation solution that helps to react quickly and efficiently to customer requests around the clock. Depending on the use case, this results in benefits such as increased customer satisfaction, more automated leads, an increased conversion rate and a reduction in support volume. Numerous companies from various industries have already optimized their customer communication with moinAI. These include Dräger, Geberit, Velux and Abus. The bandwidth of use cases ranges from first level support to marketing campaigns up to e-commerce strategies and many more. However, one thing is true for each of the above-mentioned use cases: the impressive KPIs resulting from automation. What makes moinAI so special is its ability to learn on its own. The so-called self-learning works by means of several AI-principles and ensures that moinAI is a self-runner in the truest sense of the word. Once the AI chatbot has been trained by us and implemented at the respective company, no further and costly training sessions on the part of the company are required. In addition, the language understanding is Natural-Language-Processing-based (NLP-based), which means that the AI does not understand user queries on the basis of keywords, but instead identifies semantic relationships, which makes it possible to understand long and complicated sentences. Through NLP and AI, moinAI therefore understands even complex messages and learns independently with each user conversation. Thus moinAI offers a system that grows with the needs and requirements of the company. By the way, moinAI is a product of knowhere GmbH. knowhere is a company from Hamburg, Germany, founded in 2015 and specialized in the implementation of intelligent chatbots for websites and messenger apps.

Who Is the Company Behind moinAI?

  • Seller: knowhere
  • Year Founded: 2015
  • HQ Location: Hamburg, DE
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®
Inia Debnath
ID
Researched and written by Inia Debnath
Updated April 9, 2026