---
title: Chatbot Reviews
meta_title: 'Chatbot Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Chatbot works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-04-22'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# Chatbot Reviews
**Vendor:** Querlo  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About Chatbot
Querlo is a Customized Artificial Intelligence Solutions company focused on the development of Chatbots and Digital Assistants that can be integrated with the latest Enterprise and Business Intelligence platforms. Starting from an HR and Employee Experience perspective and expanding to Sales Force Management and other enterprise tools. Querlo is a technology agnostic company leveraging partners and platforms like SAP SuccessFactors, Workday, IBM Watson, Microsoft Luis and more.




## Chatbot Reviews
  ### 1. Personalized conversational product with a heart!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about Chatbot?**

Querlo chatbot platform is very easy to use, quick to get up and running, and has the tools to deploy the simplest chatbot serice to complex enterprise integrations.

**What do you dislike about Chatbot?**

The only thing that I could say that I dislike is that their pricing is not in your face and obvious like most of their competitors.

**What problems is Chatbot solving and how is that benefiting you?**

Querlo chatbot services solved for marketing converstional paid promotional product, virtual assistants for B2C use cases, and prototyping platform of solutions in other business areas.  It really is easy to use the platform which makes it ideal for prototyping fast and testing out different solutions for various business needs.

  ### 2. Chatbot is not AI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashutosh R. | Data Engineer III, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Chatbot?**

Chatbot helps in finding details of our day to day problems.It can help a new joiners in an organization to get hold of processes in the company.It can help plan your tour based upon your input and liking etc.

**What do you dislike about Chatbot?**

It cannot answer like an AI.If you give a chatbot something new then it might give waivered answers and will not be able to guild the person to his answer.This affects big organisation customer experience who use chatbots.

**What problems is Chatbot solving and how is that benefiting you?**

It helped me in getting hold of processes when I  joined Bosch.For example it helped me to check my salary by taking me to right website.Businesd are getting benefitted by reducing their workforce for repetitive activities.



- [View Chatbot pricing details and edition comparison](https://www.g2.com/products/querlo-chatbot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+18%3A51%3A22+-0500&secure%5Bsession_id%5D=c5c6b6a3-375c-46c9-adb3-caf461044865&secure%5Btoken%5D=4f2aa315c0ab2f6e644486379a0d978d16c61147e8687e4fcc304cd58e7003a4&format=llm_user)

## Chatbot Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Chatbot Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,624 reviews)
  - [Podium](https://www.g2.com/products/podium/reviews) - 4.6/5.0 (2,026 reviews)
  - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,842 reviews)