Best Live Chat Software - Page 26

Bitenta

Bitenta is live video support software enabling real-time visual communication between website visitors and support agents via web browsers. Using WebRTC technology with end-to-end encryption, it ensures secure audio and video communication without app downloads. Features include screen sharing for remote assistance and product demos, queue management to route visitors to available agents, and connection quality monitoring to track metrics like latency and jitter. White-label customization allows organizations to apply branding, while mobile apps for iOS and Android enable agents to handle calls on the go. Deployment requires adding a single line of code to a website, with servers in Turkey and the EU ensuring compliance with privacy regulations. Session recordings are not stored, retaining only metadata like call duration and agent performance.

Bitrix24

Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users. Whether you're a small team or a growing business, Bitrix24 helps you to: — Track leads and manage customer relationships with a built-in CRM — Stay on top of projects and tasks with Kanban boards, timelines, and time tracking — Communicate easily via team messenger, video calls, and shared calendars — Create and edit documents, manage files, and collect e-signatures — Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp Bitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity. What makes Bitrix24 a great solution for businesses: — Free forever for unlimited users, with access to core features and 5 GB storage — No per-user fees – upgrade only when you need more storage or advanced tools — Accessible anywhere via web, desktop, and mobile apps — Scalable – grow your business without switching platforms or juggling tools Over 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place.

Average Rating: 4.1/5.0

Total Reviews: 580

Bleeper

Bleeper is a live chat software tool with help desk functionality. Bleeper was developed for small business owners, customer support, sales and marketing teams.Increase your customer engagement with Bleeper's live chat tool by providing instant answers to their questions. Proactively reach out to prospects browsing your website and help them decide which product or service is right for them. Bleeper live chat has helped over 60,000 large and small companies,increase the growth of their online businesses. Bleeper live chat offers enterprise level features, such as chatbots, Salesforce integration and a customer support ticketing system, all at a price that even the smallest start-up can afford.

BlueTweak

BlueTweak is the AI customer support platform where AI resolves the routine and your team handles the rest. Voice, email, chat and social come together in one workspace, on one interaction timeline. Conversational AI handles chats and calls. Suggested Reply drafts email answers for your agents to review and send. Translation works in 100+ languages. The Smart Knowledge Base holds your answers. Knowledge Gaps shows which topics it doesn’t cover yet, and Help Center AI Answers can answer a search in plain language from your articles. Topic Radar groups recent conversations by topic. Analytics, quality assurance, workforce management and surveys help you run the whole team from the same place. You can also run several brands from one workspace. You pay per AI resolution. Every feature available today is included.

BoltChatAI

Bolt Insight is an AI-native research and insights company built around Bolt Intelligence, our always-on consumer intelligence platform that connects qualitative research, quantitative research, UX research, and social listening in one system. Powered by Bolt IQ, our proprietary AI research brain trained on the thinking of senior researchers who've spent careers turning consumer conversations into strategic decisions, Bolt Intelligence continuously analyzes market and competitive data, proactively detects patterns, and creates your next research brief, so you can find your next innovation idea, get the consumer validation, and be market ready. You bring the business question; we help you choose the right method to answer it. Run research independently or co-design studies with our expert team. Either way, you get boardroom-ready insights that are fast, deep, and effective, without ever having to choose between quality and efficiency.

Average Rating: 4.3/5.0

Total Reviews: 2

Botco.ai

Botco.ai is a HIPAA-compliant platform enabling meaningful and intelligent conversations between providers and consumers. Botco.ai is a fully-automated, AI-powered marketing chat solution that can be implemented at scale. The company offers industry-leading authoring, webchat, and AI machine-learning capabilities to quickly and effectively convert more customers. Botco.ai’s Integrated Analytics Dashboard provides a comprehensive view of chat campaigns across multiple channels such as web and Facebook Messenger. The API-based interface can be used to transfer leads, transcripts, and data into enterprise sales and marketing automation products like Salesforce, Hubspot, Adobe Marketing Cloud, and Zoho. For more information, visit Botco.ai.

Average Rating: 5.0/5.0

Total Reviews: 2

Botcopy

The Dialogflow web chat SaaS you need to transform your service the smart way and save oceans of time and money while making customers & employees happy. Build a rich, custom web chat UI for your Dialogflow agent in seconds. Botcopy SaaS is your hub for connecting Dialogflow to your website, organizing your bots, and skinning and designing the look and feel of your bots. Botcopy's advanced features and flexibility put you in total control of your Dialogflow web chat. Botcopy is the choice of the Fortune 500. Users include Riot Games, Genentech, Century 21, NYU, CA.gov, Moneygram, thousands more of all sizes the world over. Botcopy is a certified Google Cloud Partner and A+ Rated BBB company. Free Trial!

Botmaker

Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid IA and human agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations. Through artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests. With over 9 years in the market, we are present in Brazil, Argentina, Colombia, Mexico, the US and more than 40 countries. We are WhatsApp Solution Provider, Meta Business Partner, Google Partner, TikTok Partner and Apple Messaging Service Provider. Are you ready to take your customer service to the next level? 🚀

Average Rating: 4.5/5.0

Total Reviews: 276

BOTNATION AI

Instantly engage your audience on messaging apps or on your site 24/7. Capture key information and personalize conversations. Guide your prospects in a personalized buying process.

Average Rating: 5.0/5.0

Total Reviews: 3

Botsify

Botsify is a White-Label AI Agent Platform that lets businesses and agencies build, deploy, and resell AI agents across web and messaging channels, without coding.

Average Rating: 4.2/5.0

Total Reviews: 19

botsplash

Botsplash is a B2B, omni-channel conversation platform designed to connect businesses with their target customers in a single web-based platform. Using Botsplash, companies experience increased efficiency, generate higher quality leads, and realize higher sales. Our platform is powered with Machine Learning/NLP modules to facilitate automated responses, routing, and escalations as well as live chat and SMS text. Thus, it is a perfect balance between live chat and automated bots.

Average Rating: 4.2/5.0

Total Reviews: 9

BoxedChat

Boxed.chat helps businesses connect with website visitors through a simple, modern live chat widget. Install it in minutes to answer questions, capture leads, and provide real-time customer support. Built for teams that want an easy-to-use alternative to bloated chat platforms, Boxed.chat focuses on fast setup, a clean interface, and conversations that help convert visitors into customers.

Brexa

Brexa is the simplest CRM for sales, appointment scheduling, invoicing, Live chat & customer management.

Average Rating: 4.5/5.0

Total Reviews: 1

Brisk Live Chat

Sign up in seconds and transform your customer communication with Brisk Chat. See how effortless real-time customer communication can be. Live Chat Features Engage website visitors in real time Speed up responses with smart, AI context aware reply suggestions AI learns from customer queries and agent replies to continuously improve results Provide round-the-clock support Easily add agents and manage your growing team Manage incoming chats efficiently with smart queuing Direct high-value chats to agents first Track visitor behavior and chat performance instantly Review past chats for quality control and training AI powered knowledge base that grows with every chat, no setup required Personalize your chat widget to match your brand View chat statistics - response time, duration, etc.

Broadcaster Bot

Atiende a tus clientes con Chatbots y Agentes mediante Conversaciones en WhatsApp. Desde tu cuenta empresarial puedes enviar mensajes masivos de whatsapp mediante templates a través de nuestra plataforma. Broadcaster Bot integra los canales de WhatsApp Business, Facebook Messenger, Google Business Chat y RCS para que converses con tus clientes, coordinar a tu equipo interno y socios comerciales.