# botsplash Reviews **Vendor:** botsplash **Category:** [Bot Platforms](https://www.g2.com/categories/bot-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 9 ## About botsplash Botsplash is a B2B, omni-channel conversation platform designed to connect businesses with their target customers in a single web-based platform. Using Botsplash, companies experience increased efficiency, generate higher quality leads, and realize higher sales. Our platform is powered with Machine Learning/NLP modules to facilitate automated responses, routing, and escalations as well as live chat and SMS text. Thus, it is a perfect balance between live chat and automated bots. ## botsplash Pros & Cons **What users like:** - Users value the **fast communication and message scheduling** capabilities of Botsplash, enhancing their interaction efficiency. (1 reviews) - Users find **Conversations Management** in Botsplash enhances efficiency and real-time responses for better customer engagement. (1 reviews) - Users praise the **ease of use** of Botsplash, making customer interaction management streamlined and efficient. (1 reviews) - Users find Botsplash's **easy implementation** invaluable for managing customer interactions and enhancing response times. (1 reviews) - Users value the **efficiency improvement** of Botsplash, enabling real-time responses that enhance customer integration. (1 reviews) - Users find Botsplash enhances **customer interaction management** , enabling real-time responses and improving overall integration. (1 reviews) - Meeting Scheduling (1 reviews) **What users dislike:** - Users experience **notification issues** with the mobile app, missing alerts and requiring constant monitoring of the new visitors area. (1 reviews) - Users find the **spam notifications** distracting, as the mobile app requires improvements for better usability and lead management. (1 reviews) ## botsplash Reviews ### 1. Lightning-Fast Communication Makes All the Difference **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian P. | Mortgage Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about botsplash?** Quick communication and ability to schedule messages. **What do you dislike about botsplash?** Mobile app needs a lot of work. There's no audible bell notification and you have to keep the new visitors area open to grab a new lead. **What problems is botsplash solving and how is that benefiting you?** Customers don't need to wait to inquire. ### 2. Streamlined Success:Bootsplash a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Rayees R. | Master Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about botsplash?** Bootsplash allows to manage customer interactions more efficently and respond in real time therefore enhancing customer integration. Its ease of use and implementation makes it a must to use tool.No doubt, its a powerful tool to drive faster conversations. **What do you dislike about botsplash?** An ease of use and different features doesnt allow anyone to dislike it. **What problems is botsplash solving and how is that benefiting you?** Bootsplash consolidates customer interactions into one dashboard thus saving a lot of time and make interactions more faster and reliable.Without compromising customer delays and irresponsiveness it alerts and gives prompts to quickly respond to customers thus making it a versatile and efficent tool. ### 3. Store all customer interactions separately **Rating:** 4.0/5.0 stars **Reviewed by:** Mahmic B. | Project Strategy Director, Logistics and Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about botsplash?** It is enjoyable for me to be able to co-browse with the website visitors. It is helpful being able to show them the processes and take a lot of time going over the details. It also shows that in one place, Botsplash is integrated with CRM. **What do you dislike about botsplash?** It enables file uploads of up to 25mb only which is very small for some of design assets or proposals that I would wish to share with clients. Sometimes it becomes necessary to send files via a different email, which interrupts the conversation. **What problems is botsplash solving and how is that benefiting you?** Botsplash has helped me to easily communicate with the visitors of my website. The co-browsing feature is brilliant when it comes to solving problems and offering the user understandable instructions. ### 4. Ready made templates are useful **Rating:** 4.0/5.0 stars **Reviewed by:** Elif K. | Senior HR Business Partner, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about botsplash?** I like the flexibility of creating and implementing into different roles of chatbots. In a few minutes I was able to design a chatbot to take simple customer queries and another one for take multiple questions about our products. **What do you dislike about botsplash?** I think the absence of Spanish, and even Mandarin, hampers our functions in delivering a proper flow of services to a big proportion of our clients. **What problems is botsplash solving and how is that benefiting you?** I have been able to reclaim time to respond to repetitive inquiries via communication with customers through Botsplash. This relieves my team to handle more intricate interacting with the customer. ### 5. Communication made easy! **Rating:** 3.5/5.0 stars **Reviewed by:** Nisha M. | Sr. Tech Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2022 **What do you like best about botsplash?** It combines all messaging tools like sms, chat, messenger etc. all at one place. You can select approprate digital channel to connect with your clients **What do you dislike about botsplash?** I dont dislike anything about this. Its solving our problem for now **What problems is botsplash solving and how is that benefiting you?** I dont have to open different apps for different digital channels. I get all in 1 place. ### 6. Great experience to converse with potential clients, increased my ROI. **Rating:** 5.0/5.0 stars **Reviewed by:** Yasmin C. | Recruiter and Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2024 **What do you like best about botsplash?** User-friendly and converts highly with potential customers. **What do you dislike about botsplash?** Can sometimes be laggy and learning how to utilize with tricky. **What problems is botsplash solving and how is that benefiting you?** Botsplash helped me converse with different customers on all the channels ### 7. Good software for conversation, like text, web best way to connect **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about botsplash?** I like its web conversation feature provides good-quality of video and audio, and there is no lagging or buffering issues. over all i like this software so much **What do you dislike about botsplash?** From my point of view, there is no downside in this software; I used it many the time for video conversations, but I didn't find any issue, if in test conversion have any issue so i don't know about that **What problems is botsplash solving and how is that benefiting you?** He solved my conversion problem; In other applications, I am getting many issues like video quality, voice glitch , and main buffering issue i got every time when used other application ### 8. b2b omni channel **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammad Ali K. | Relationship Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about botsplash?** Easy to target customers in a single web-based platform. Easy to engage with your customers. One stop solutions. **What do you dislike about botsplash?** Nothing to dislikes this services. i like this web based service. **What problems is botsplash solving and how is that benefiting you?** increasing efficiency Higher sales volume. Easy to lead generation part. ### 9. Review of Botsplash **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about botsplash?** The efficiencies created around customer collaboration. **What do you dislike about botsplash?** There isn't anything I disliked. All of the functions were helpful. **What problems is botsplash solving and how is that benefiting you?** A centralized way to manage customers, documents and exchanges. - [View botsplash pricing details and edition comparison](https://www.g2.com/products/botsplash/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A38%3A11+-0500&secure%5Bsession_id%5D=f7096d9d-4929-4ab2-96c0-cf9a9503fa8a&secure%5Btoken%5D=1b9e2fcb24051ede159ec21213899e5625b9509cb9afc5c4475700f066c64e6c&format=llm_user) ## botsplash Integrations - [Ambition](https://www.g2.com/products/ambition/reviews) - [Velocify Dial-IQ](https://www.g2.com/products/velocify-dial-iq/reviews) ## botsplash Features **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Bot Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top botsplash Alternatives - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,204 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,466 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,332 reviews)