# Best Last Mile Delivery Software - Page 4

## How Many Last Mile Delivery Software Products Does G2 Track?

**Total Products under this Category:** 196

### Category Stats (Jul 2026)

- **Average Rating:** 4.55/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** eShipz (+0.92%) - Among all products in this category, eShipz recorded the largest rating increase compared to last month

_Last updated: July 30, 2026_

## How Does G2 Rank Last Mile Delivery Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,000+ Authentic Reviews
- 196+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Last Mile Delivery Software
 ![G2 Grid® for Last Mile Delivery Software plotting products by satisfaction and market presence](https://www.g2.com/categories/last-mile-delivery/grids.png?focus%5B%5D=124078&focus%5B%5D=77526&focus%5B%5D=1328599&focus%5B%5D=20527&focus%5B%5D=16775&focus%5B%5D=36354&focus%5B%5D=130689&focus%5B%5D=53581)

Highlighted products: Elite EXTRA, FarEye, Metrobi Delivery Management Software, project44, Route4Me, Shipsy, Lalamove, and Locus.

Underlying data: [Grid® JSON](https://www.g2.com/categories/last-mile-delivery/grids.json?focus%5B%5D=elite-extra&focus%5B%5D=fareye&focus%5B%5D=metrobi-delivery-management-software&focus%5B%5D=project44&focus%5B%5D=route4me&focus%5B%5D=shipsy-shipsy&focus%5B%5D=lalamove&focus%5B%5D=locus-locus)

**Sponsored**

### Nash

Every mile, smarter than the Last Mile. Most logistics operations are planned days in advance. Nash plans continuously, and when the day breaks the plan, Nash finds a better one. Unify decisioning and execution across your fleets, carriers, and fulfillment networks. Set your business objective, and self-optimizing, self-healing AI agents work relentlessly until you hit it. And then beat it.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2447&secure%5Bchosen_at%5D=2026-07-31T12%3A58%3A11Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1195378&secure%5Bresource_id%5D=2447&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flast-mile-delivery%3Fpage%3D4&secure%5Btoken%5D=b2cd24c813a66ec0b3f40845c9f0f6eb670f1246d84fb2ce2de061a621c137b9&secure%5Burl%5D=https%3A%2F%2Fwww.nash.ai%2F%3Futm_source%3Dg2%26utm_medium%3Dpaid%26utm_campaign%3Dg2-lmd-category-2026%26utm_content%3Dcategory-page&secure%5Burl_type%5D=paid_promos)

### [Detrack](https://www.g2.com/products/detrack/reviews)

Detrack is a delivery management software that is powerful and easy-to-use, and effective for real-time delivery notifications, real-time proof of delivery, and vehicle tracking at an affordable price. Across 45 countries, Detrack has been downloaded over 200,000 times by more than 1,000 companies in completing over 107 million jobs with 450 million PODs and counting! Detrack supports capturing signatures, photos, barcodes, location, arrival time, driver's notes, partial deliveries (items), COD payments & more. 5 Benefits of Detrack: 1. SaaS convenience and affordability With API available for full automation - no data entry is required. Import your jobs with just the click of a button and deploy to your entire fleet quickly! 2. Better cash flow with faster billing Detrack speeds up invoicing, ensuring businesses get paid faster and improving cash flow. 3. Greater control over delivery operations, including electronic Proof-Of-Delivery (POD) Detrack offers real-time visibility into deliveries through digital PODs, enhancing control and accuracy while eliminating manual paperwork. 4. Higher customer satisfaction Faster response time to incidents and reduced customer support calls with our tracking widget that lets customers track deliveries on your website 5. Improved service reliability & accountability Detrack ensures reliable service and accountability through real-time tracking and digital proof-of-delivery, maintaining consistent customer satisfaction. Features of Detrack: - Suitable for any business, in any industry, in any country worldwide - Lightweight and user-friendly - Reliable in areas with poor 3G connection - Versatile usage for delivery, collection, and service jobs (Proof Of Service) - Detrack smart sort for automatic job list sorting based on the driver's location - Comprehensive data capture: name, signature, photos, barcode, location, timestamp, arrival info, driver's notes, and more - Instant communication: call, text, or send pre-delivery text with ETA to recipients - Seamless navigation with GPS guidance directly from the app - Real-time delivery notifications with optional Proof Of Delivery (POD) attachment - Capture non-delivery reasons and display delivery time, instructions, and item details for drivers Over 21 supported languages, including: English, Bahasa Melayu, Bahasa Indonesia, Greek, Spanish, French, Dutch, German, Simplified Chinese, Traditional Chinese, Japanese, Thai, Vietnamese, Burmese and more! Many of our users are small and medium enterprises (SMEs) based in the US, UK, Australia, South Africa, Dubai, Singapore, Malaysia, Indonesia, Thailand, Nigeria, Canada & more! Our clients include: - Builders First Source (America's largest supplier of building products, components and services) - Cat & The Fiddle (Award-winning gourmet cheesecakes) - Consolidated Reinforcement (Best foundation services in Texas) - Teak & Mahogany (High-quality outdoor and indoor furniture & accessories) - ASV Euro Car Parts (Largest seller of new and used European spare car parts) - Mansco (Specialists in providing production OEM fasteners and hardware for the industry) - SGS Logistics (Key player in permanent metropolitan subcontractor logistics) - PAN Logistics (Worldwide with transport and logistics services provider) " PODs and delivery details can now be retrieved easily at all our locations using the same software. I can't think of a good reason why any company wouldn't try using Detrack for a mobile proof-of-delivery solution." - Dan Bratt, Senior Software Developer | Mansco, USA

**Average Rating:** 4.5/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Detrack?

- **Ease of Use:** 9.0/10 (Category avg: 9.0/10)
- **Customer communication:** 10.0/10 (Category avg: 8.8/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Detrack?

- **Seller:** [Detrack](https://www.g2.com/sellers/detrack)
- **Year Founded:** 2013
- **HQ Location:** Singapore, SG
- **Twitter:** @detrack  
2,463 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=132e72e959ec03c3638f846beb61374538e3446bc1fa8a49d5ee8c1170ce5e81&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3858427%2F&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 17% Medium

#### What Are Recent G2 Reviews of Detrack?

**["Logistics & Transport Management Made Easy"](https://www.g2.com/survey_responses/detrack-review-4896173)**

**Rating:** 5.0/5.0 stars

_— James P._

[Read full review](https://www.g2.com/survey_responses/detrack-review-4896173)

**["A very reliable product I can't picture working without"](https://www.g2.com/survey_responses/detrack-review-4946687)**

**Rating:** 4.0/5.0 stars

_— Craig A._

[Read full review](https://www.g2.com/survey_responses/detrack-review-4946687)

#### What Are G2 Users Discussing About Detrack?

- [What is Detrack used for?](https://www.g2.com/discussions/what-is-detrack-used-for)

### [HyperTrack](https://www.g2.com/products/hypertrack/reviews)

HyperTrack provides unbundled logistics tech through SDKs, APIs, webhooks and embed views. We offer no-code and low-code solutions to build logistics apps for the future. HyperTrack APIs give developers the ability to quickly build the most critical last-mile delivery services such as order assignment, dispatch, and tracking. HyperTrack APIs and SDKs are the easiest way for developers to create apps for the on-demand economy.

**Average Rating:** 4.6/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate HyperTrack?

- **Ease of Use:** 9.2/10 (Category avg: 9.0/10)
- **Customer communication:** 7.8/10 (Category avg: 8.8/10)
- **Customer feedback:** 8.9/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind HyperTrack?

- **Seller:** [Hypertrack](https://www.g2.com/sellers/hypertrack)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, California
- **Twitter:** @hypertrack  
657 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4aeabaf777dac7bf5c109b0e865b9eadac75b3cea5100681143c05191806d94&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhypertrack%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services
- **Company Size:** 52% Medium, 29% Small

#### What Do G2 Reviewers Say About HyperTrack?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of HyperTrack, finding it intuitive and straightforward to navigate.
- Users find HyperTrack **intuitive** , making it very useful and easy to navigate and understand.
- Users find the **navigation ease** of HyperTrack beneficial, making it simple to understand and use effectively.
- Users appreciate the **simplicity** of HyperTrack, finding it very useful and easy to navigate.
- Users find HyperTrack **user-friendly** , describing it as very useful and easy to navigate and understand.

#### What Are Recent G2 Reviews of HyperTrack?

**["Hypertrack Review"](https://www.g2.com/survey_responses/hypertrack-review-10803681)**

**Rating:** 5.0/5.0 stars

_— Ben T._

[Read full review](https://www.g2.com/survey_responses/hypertrack-review-10803681)

**["HyperTrack is a convenient tracking system for all industries. It is the best tracking system ever."](https://www.g2.com/survey_responses/hypertrack-review-9858512)**

**Rating:** 5.0/5.0 stars

_— FAIZAN M._

[Read full review](https://www.g2.com/survey_responses/hypertrack-review-9858512)

#### What Are G2 Users Discussing About HyperTrack?

- [How do you use Hypertrack?](https://www.g2.com/discussions/how-do-you-use-hypertrack)
- [What is HyperTrack API?](https://www.g2.com/discussions/what-is-hypertrack-api)
- [Is HyperTrack free?](https://www.g2.com/discussions/is-hypertrack-free)
- [What does HyperTrack do?](https://www.g2.com/discussions/what-does-hypertrack-do)

### [RoadWarrior](https://www.g2.com/products/roadwarrior/reviews)

RoadWarrior is a sophisticated route optimization tool designed to assist dispatchers and drivers in streamlining their logistics operations. This software solution addresses common challenges faced in transportation and delivery by providing features that enhance communication, improve efficiency, and facilitate real-time decision-making. With RoadWarrior, users can significantly reduce the time spent on route planning and management, allowing them to focus on delivering exceptional service. Targeted primarily at logistics companies, delivery services, and independent drivers, RoadWarrior is particularly beneficial for those managing multiple stops throughout the day. The tool is designed to accommodate the needs of both dispatchers who oversee operations and drivers who execute the routes. By integrating features such as real-time traffic updates and route optimization for up to 500 stops per day, RoadWarrior ensures that users can adapt to changing conditions and maintain an efficient workflow. One of the standout features of RoadWarrior is its mobile app, RoadWarrior Flex, which fosters clear communication between drivers and dispatchers. This app allows for seamless updates on driver progress and check-ins, ensuring that everyone involved in the delivery process remains informed. Additionally, the ability to upload FedEx and Ontrac manifests directly into the system simplifies the documentation process, saving time and reducing the likelihood of errors. The inclusion of Proof of Delivery functionality further enhances accountability and provides a reliable record of completed deliveries. The benefits of using RoadWarrior extend beyond mere route optimization. By leveraging real-time traffic data, users can make informed adjustments to their routes, minimizing delays and improving overall delivery times. The software's ability to handle a high volume of stops efficiently means that businesses can scale their operations without sacrificing service quality. Furthermore, the integration of driver check-ins and progress updates fosters a collaborative environment, allowing dispatchers to provide support and make necessary adjustments on the fly. In summary, RoadWarrior is a comprehensive route optimization solution that addresses the logistical challenges faced by dispatchers and drivers alike. By combining advanced features such as real-time traffic updates, mobile communication, and efficient route planning, it empowers users to enhance their operational efficiency and deliver superior service. Whether for a small delivery service or a larger logistics operation, RoadWarrior stands out as a valuable tool in the realm of transportation management.

**Average Rating:** 4.5/5.0

**Total Reviews:** 74

#### How Do G2 Users Rate RoadWarrior?

- **Ease of Use:** 8.5/10 (Category avg: 9.0/10)
- **Customer communication:** 5.0/10 (Category avg: 8.8/10)
- **Customer feedback:** 1.7/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind RoadWarrior?

- **Seller:** [SYSTEM1](https://www.g2.com/sellers/system1)
- **Year Founded:** 2013
- **HQ Location:** Marina del Rey, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b4d8c22f978f201f7fe824319b6e29ddcdd7c318e4969b59d29cbda7eef2cc8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsystem1co&secure%5Burl_type%5D=linkedin_company_website)  
341 employees on LinkedIn®
- **Ownership:** NYSE: SST

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Food Production, Insurance
- **Company Size:** 78% Small, 16% Medium

#### What Do G2 Reviewers Say About RoadWarrior?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **route optimization** features of RoadWarrior, enhancing organization and efficiency for their growing routes.
- Users value the **ease of use** of RoadWarrior, noting its intuitive interface and straightforward setup for drivers.
- Users appreciate the **efficiency improvement** of RoadWarrior, simplifying route building and tracking for optimal organization.
- Users love the **easy route building and tracking** features of RoadWarrior, enhancing productivity for varied tasks.
- Users appreciate the **efficient routing management** of RoadWarrior, seamlessly handling multiple stops and optimizing routes.

##### Cons

- Users experience **routing issues** with RoadWarrior, finding the route management cumbersome and sometimes inaccurate.
- Users experience **inefficient routing** in RoadWarrior, facing challenges with stop organization and tedious bulk uploads.
- Users find the **bulk route uploading system frustrating** , with challenges in address formatting and route management.
- Users report **map inaccuracy** issues with RoadWarrior, including delays in updates and location mismatches affecting routing.
- Users face challenges with **poor routing** in RoadWarrior, complicating the efficiency of their destination planning.

#### What Are Recent G2 Reviews of RoadWarrior?

**["Awesome experience"](https://www.g2.com/survey_responses/roadwarrior-review-11084758)**

**Rating:** 5.0/5.0 stars

_— Tracy H._

[Read full review](https://www.g2.com/survey_responses/roadwarrior-review-11084758)

**["Long time user, from free to paid, and love it!"](https://www.g2.com/survey_responses/roadwarrior-review-10908532)**

**Rating:** 5.0/5.0 stars

_— Jason H._

[Read full review](https://www.g2.com/survey_responses/roadwarrior-review-10908532)

### [RouteManager by WorkWave](https://www.g2.com/products/routemanager-by-workwave/reviews)

Route Manager by WorkWave is a cloud-based route planning software that allows users to optimize and manage last-mile deliveries quickly and seamlessly. Route Manager has led its customers to increase operational efficiency by at least 30%, reduce insurance and fuel costs by 10-15%, and increase revenue by 20% more deliveries.

**Average Rating:** 4.2/5.0

**Total Reviews:** 45

#### How Do G2 Users Rate RouteManager by WorkWave?

- **Ease of Use:** 8.5/10 (Category avg: 9.0/10)
- **How long did it take to go live?:** 0.3/10 (Category avg: 1.0/10)

#### Who Is the Company Behind RouteManager by WorkWave?

- **Seller:** [WorkWave](https://www.g2.com/sellers/workwave)
- **Year Founded:** 1984
- **HQ Location:** Holmdel, NJ
- **Twitter:** @WorkWave  
1,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1e1f1ba5e8d3f73436b390dec65f0129820166625c2d9a4fd0af9c1d17ff895&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F213943%2F&secure%5Burl_type%5D=linkedin_company_website)  
488 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages, Transportation/Trucking/Railroad
- **Company Size:** 67% Small, 24% Medium

#### What Are Recent G2 Reviews of RouteManager by WorkWave?

**["Works great, I would love to get more features working for us. i.e scanning fuction"](https://www.g2.com/survey_responses/routemanager-by-workwave-review-5367352)**

**Rating:** 4.0/5.0 stars

_— Verified User in Architecture & Planning_

[Read full review](https://www.g2.com/survey_responses/routemanager-by-workwave-review-5367352)

**[""Workwave Route Manager Reviews.""](https://www.g2.com/survey_responses/routemanager-by-workwave-review-2160015)**

**Rating:** 5.0/5.0 stars

_— Diamond S._

[Read full review](https://www.g2.com/survey_responses/routemanager-by-workwave-review-2160015)

### [Fixlastmile](https://www.g2.com/products/fixlastmile/reviews)

FixLastMile is a leading last-mile delivery technology provider delivering AI-powered route optimization, automated dispatch, and real-time tracking. Tailored for scalability, it integrates seamlessly with systems like CRM, ERP, and e-commerce platforms. FixLastMile empowers couriers, retailers, and logistics providers to reduce costs, enhance efficiency, and elevate customer satisfaction.

**Average Rating:** 4.1/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate Fixlastmile?

- **Ease of Use:** 7.5/10 (Category avg: 9.0/10)
- **Customer communication:** 8.8/10 (Category avg: 8.8/10)
- **Customer feedback:** 7.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Fixlastmile?

- **Seller:** [Noman Shaikh](https://www.g2.com/sellers/noman-shaikh)
- **Year Founded:** 2019
- **HQ Location:** Ahmedabad , IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4501a7233fbaa62a1a62989eabe8ef5490f2343797ebcb4a3d9b86bd7245164&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffixlastmile%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 25% Medium

#### What Do G2 Reviewers Say About Fixlastmile?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **real-time tracking** feature of Fixlastmile, enabling efficient delivery management and improved performance monitoring.
- Users appreciate the **automated route optimization** of Fixlastmile, enhancing efficiency and adapting to traffic conditions seamlessly.
- Users find the **real-time location tracking** beneficial for optimizing last mile operations and managing driver performance effectively.
- Users appreciate the **navigation ease** of Fixlastmile, benefiting from real-time tracking and efficient route optimization.
- Users value the **real-time updates** from Fixlastmile, allowing for efficient delivery scheduling and performance tracking.

##### Cons

- Users report **delivery issues** with uncertain ETAs and problems with the Proof-of-Delivery feature, affecting reliability.
- Users face significant **integration issues** with Fixlastmile, leading to time-consuming workarounds and inefficient data transfer.
- Users face **technical issues** with Fixlastmile, including incompatibility with DMS apps and unreliable POD features.
- Users report experiencing **app bugs** that disrupt features like POD, affecting delivery confirmations and verification processes.
- Users experience **data inaccuracy** with Fixlastmile, notably with missing delivery confirmations and malfunctioning POD features.

#### What Are Recent G2 Reviews of Fixlastmile?

**["Helped us reduce delivery times"](https://www.g2.com/survey_responses/fixlastmile-review-10373184)**

**Rating:** 4.0/5.0 stars

_— Travis C._

[Read full review](https://www.g2.com/survey_responses/fixlastmile-review-10373184)

**["GIS-based APO and Real-time tracking"](https://www.g2.com/survey_responses/fixlastmile-review-10350881)**

**Rating:** 4.0/5.0 stars

_— Takacs B._

[Read full review](https://www.g2.com/survey_responses/fixlastmile-review-10350881)

### [eShipz](https://www.g2.com/products/eshipz/reviews)

eShipz is a comprehensive shipping automation and logistics intelligence platform built for eCommerce brands, retailers, 3PLs, distributors, manufacturers, and logistics service providers. Connecting with 400+ carriers and managing millions of shipments monthly, eShipz simplifies complex supply chain operations with smart, scalable tools. Trusted across diverse industries, eShipz transforms delivery management, reduces errors, and ensures a superior end-to-end logistics experience. Solve Critical Logistics Challenges \* Optimize Last-Mile Delivery – Improve SLA compliance and reduce delivery delays with intelligent route planning and proactive notifications. \* Minimize RTO & WISMO – Boost conversions and customer satisfaction with AI-driven exception management and transparent tracking. \* Centralize Multi-Carrier Operations – One platform to manage orders, shipments, and returns across all carriers and 3PL partners. \* Enhance Revenue & Efficiency – Automate workflows, reduce manual errors, and improve operational productivity across the supply chain. Powerful Features for Modern Logistics \* AI-Powered Route & Carrier Optimization – Ensure faster, cost-effective deliveries with optimized fleet and carrier allocation. \* Real-Time Tracking & Notifications – Full visibility across all shipments with proactive updates for teams and customers. \* End-to-End Returns Management – Streamline reverse logistics, NDR handling, and exchanges with minimal friction. \* Seamless Integrations – Connect easily with ERPs, storefronts, communication gateways, and 3PL providers. \* Direct Store Delivery & Transportation Management (TMS) – Plan, execute, and monitor deliveries efficiently across multiple channels. \* Advanced Analytics & Insights – Monitor forward, reverse, and RTO shipments with actionable data to improve decision-making. eShipz empowers organizations across eCommerce, retail, manufacturing, distribution, and logistics industries to simplify operations, enhance customer experience, and drive faster, smarter, and more cost-effective deliveries through intelligent logistics automation.

**Average Rating:** 4.6/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate eShipz?

- **Ease of Use:** 8.5/10 (Category avg: 9.0/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind eShipz?

- **Seller:** [eShipz](https://www.g2.com/sellers/eshipz)
- **Year Founded:** 2019
- **HQ Location:** Bengaluru, IN
- **Twitter:** @EShipz  
189 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2218d61e837b54db629c44c7c086ac31bd3f17ef0211b4251132c94c2340e6a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feshipz&secure%5Burl_type%5D=linkedin_company_website)  
74 employees on LinkedIn®
- **Ownership:** eShipz

#### Who Uses This Product?

- **Company Size:** 59% Small, 41% Medium

#### What Do G2 Reviewers Say About eShipz?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **excellent customer support** of eShipz, highlighting its prompt and helpful service.
- Users love the **ease of use** of eShipz, streamlining logistics and simplifying management across multiple carriers.
- Users value the **convenient tracking integration** of eShipz, simplifying management across multiple courier partners.
- Users find the **carrier integration** of eShipz simplifies coordination and enhances order management across multiple couriers.
- Users highlight the **customization capabilities** of eShipz, streamlining integration and coordination with multiple logistics providers.

##### Cons

- Users experience **notification issues** with shipment status updates, leading to confusion and delays in tracking information.
- Users experience **tracking issues** with slow updates and unsynced order statuses that disrupt the shipping process.
- Users face **shipping issues** , particularly with inaccurate status updates and order syncing problems during transit.
- Users note that **slow loading** affects the speed of data uploads and delivery status updates, causing frustration.
- Users experience **slow performance** in data uploading and docket creation, hindering their overall efficiency.

#### What Are Recent G2 Reviews of eShipz?

**["Efficient Shipping with Seamless Shopify Integration"](https://www.g2.com/survey_responses/eshipz-review-13076870)**

**Rating:** 4.0/5.0 stars

_— Angel M._

[Read full review](https://www.g2.com/survey_responses/eshipz-review-13076870)

**["Consistent Performance and Truly Proactive, Helpful Support"](https://www.g2.com/survey_responses/eshipz-review-12951097)**

**Rating:** 4.5/5.0 stars

_— Shreyansh G._

[Read full review](https://www.g2.com/survey_responses/eshipz-review-12951097)

### [GetSwift](https://www.g2.com/products/getswift/reviews)

GetSwift offers simple delivery management software that streamlines your last-mile operations, enabling you to track drivers, alert customers via live tracking, and collect rich business intelligence to help you keep improving and growing your delivery business.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate GetSwift?

- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)
- **Customer communication:** 6.7/10 (Category avg: 8.8/10)
- **Customer feedback:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GetSwift?

- **Seller:** [GetSwift](https://www.g2.com/sellers/getswift)
- **Year Founded:** 2013
- **HQ Location:** N/A
- **Twitter:** @getswift\_  
709 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4335b5039dda9223ea5412b876682bbb8af2d5a34a4fbdb349df67791f21ea34&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetswift-co%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®
- **Ownership:** OTCMKTS: GTSWF

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of GetSwift?

**["Easy to use and reliable "](https://www.g2.com/survey_responses/getswift-review-3335443)**

**Rating:** 5.0/5.0 stars

_— Jacob K._

[Read full review](https://www.g2.com/survey_responses/getswift-review-3335443)

**["Very Reliable"](https://www.g2.com/survey_responses/getswift-review-7907093)**

**Rating:** 5.0/5.0 stars

_— April C._

[Read full review](https://www.g2.com/survey_responses/getswift-review-7907093)

### [Glympse](https://www.g2.com/products/glympse/reviews)

Glympse is the pioneer of location technology and the leading geo-location tracking platform with built-in customer notifications and communications. We provide best-in-class location-based technology to capture, ingest and process data to predictively visualize and provide notifications & updates to where people, products and assets are while in motion. The Glympse predictive visibility and location intelligence technology is used by brands globally.

**Average Rating:** 4.5/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Glympse?

- **Ease of Use:** 9.6/10 (Category avg: 9.0/10)
- **Customer communication:** 10.0/10 (Category avg: 8.8/10)
- **Customer feedback:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Glympse?

- **Seller:** [Glympse](https://www.g2.com/sellers/glympse)
- **Year Founded:** 2008
- **HQ Location:** Seattle, US
- **Twitter:** @Glympse  
3,293 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1d637d0695419859c84f0b7f18a79d51d0b713c479f181aa0de079176254f71e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fglympse&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of Glympse?

**["Always watching"](https://www.g2.com/survey_responses/glympse-review-8287830)**

**Rating:** 5.0/5.0 stars

_— Jenna D._

[Read full review](https://www.g2.com/survey_responses/glympse-review-8287830)

**["Glympse: Seamless Location Sharing Made Easy"](https://www.g2.com/survey_responses/glympse-review-8171084)**

**Rating:** 4.5/5.0 stars

_— Narek T._

[Read full review](https://www.g2.com/survey_responses/glympse-review-8171084)

#### What Are G2 Users Discussing About Glympse?

- [What is Glympse En Route used for?](https://www.g2.com/discussions/what-is-glympse-en-route-used-for) - 1 comment

### [GoShare](https://www.g2.com/products/goshare/reviews)

A tech-enabled logistics platform that connects truck and van owners with businesses to provide on-demand last mile and middle mile delivery.

**Average Rating:** 3.2/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate GoShare?

- **Ease of Use:** 9.2/10 (Category avg: 9.0/10)
- **Customer communication:** 9.2/10 (Category avg: 8.8/10)
- **Customer feedback:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GoShare?

- **Seller:** [GoShare](https://www.g2.com/sellers/goshare)
- **Year Founded:** 2014
- **HQ Location:** San Diego, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=40a099f39e67907b1ddbbc260dcdafd453dba61ff3a853dce1ecf1bfaa295bd3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoshare&secure%5Burl_type%5D=linkedin_company_website)  
95 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Do G2 Reviewers Say About GoShare?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customer satisfaction** from GoShare, appreciating its flexibility and simple interface for drivers.
- Users appreciate the **ease of use** of GoShare, benefiting from its simple interface and flexible work options.
- Users appreciate the **flexibility** of GoShare, allowing drivers to work according to their own schedules and needs.
- Users appreciate the **easy interface** of GoShare, enabling drivers to work flexibly according to their needs.

##### Cons

- Users report **confusion over income instability** , facing irregular earnings and increasing competition with no job security.
- Users face **connectivity issues** that hinder job access, leading to irregular work and disappointing income stability.

#### What Are Recent G2 Reviews of GoShare?

**["its vert good for use n helpful"](https://www.g2.com/survey_responses/goshare-review-7758318)**

**Rating:** 5.0/5.0 stars

_— Salina S._

[Read full review](https://www.g2.com/survey_responses/goshare-review-7758318)

**["Goshare is the plaform that provides employment to young drivers"](https://www.g2.com/survey_responses/goshare-review-10343575)**

**Rating:** 4.5/5.0 stars

_— Anurag K._

[Read full review](https://www.g2.com/survey_responses/goshare-review-10343575)

### [GSMtasks](https://www.g2.com/products/gsmtasks/reviews)

GSMtasks is an effective tool to manage your entire mobile fleet of drivers, couriers, technicians, etc., and optimize their driving route with ease! Companies using GSMtasks have seen a significant improvement in their employee's working conditions and a boost in their customer as well as employee satisfaction rates! Drivers using the GSMtasks app can: - access GSMtasks via iOS and Android mobile applications; - view their tasks for each day on the map & as a list; - know the ETA and the duration of each delivery/task; - use well-known navigation apps and follow their suggested routes; - contact customers directly via the mobile application when needed; - receive information when a delivery/task is updated or canceled; - send automated notifications with tracking links to customers to let them know they are on the way. Back-office workers using GSMtasks will: - work more efficiently with automated tasks & delivery optimization; - communicate with the front office more effectively and resolve issues faster; - send bills and documentation to customers faster. Your customers will: - benefit from increased service quality including regular on-time deliveries; - know when to expect deliveries with accurate ETA's; - be able to change the delivery time when needed; - receive notifications at each or chosen steps of the delivery process; - know they’ve chosen a carrier that limits its carbon footprint by maximizing delivery efficiency & reducing paper consumption.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate GSMtasks?

- **Ease of Use:** 9.4/10 (Category avg: 9.0/10)
- **Customer communication:** 8.3/10 (Category avg: 8.8/10)
- **Customer feedback:** 10.0/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind GSMtasks?

- **Seller:** [GSMtasks](https://www.g2.com/sellers/gsmtasks)
- **Year Founded:** 2014
- **HQ Location:** Tallinn, EE
- **Twitter:** @GSMtasks  
10 Twitter followers
- **LinkedIn® Page:** [ee.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=606b2adb6b836ca96890c845a74ea2a835b68bd60f5cd2877ee7f47e558fa2be&secure%5Burl%5D=https%3A%2F%2Fee.linkedin.com%2Fcompany%2Fgsmtasks&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Medium

#### What Do G2 Reviewers Say About GSMtasks?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **helpful customer support** of GSMtasks, enhancing their overall experience with the software.
- Users value the **excellent logistics capabilities** and **supportive customer service** provided by GSMtasks.

#### What Are Recent G2 Reviews of GSMtasks?

**["Manager"](https://www.g2.com/survey_responses/gsmtasks-review-5327230)**

**Rating:** 5.0/5.0 stars

_— Hans A._

[Read full review](https://www.g2.com/survey_responses/gsmtasks-review-5327230)

**["Super easy to use!"](https://www.g2.com/survey_responses/gsmtasks-review-10376169)**

**Rating:** 5.0/5.0 stars

_— Margus K._

[Read full review](https://www.g2.com/survey_responses/gsmtasks-review-10376169)

#### What Are G2 Users Discussing About GSMtasks?

- [What is GSMtasks used for?](https://www.g2.com/discussions/what-is-gsmtasks-used-for)

### [Radaro](https://www.g2.com/products/radaro/reviews)

Radaro is an API-driven SaaS platform optimizing last-mile delivery. Our leading UI/UX creates an innovative customer experience. Track every minute, from your Store/DC/Warehouse to your customer's door. Radaro reduces operational costs, offering real-time insights over your in-house and third-party service providers whilst providing unprecedented customer insights. Transform your last mile and service delivery, today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Radaro?

- **Ease of Use:** 10.0/10 (Category avg: 9.0/10)
- **Customer communication:** 9.4/10 (Category avg: 8.8/10)
- **Customer feedback:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Radaro?

- **Seller:** [Radaro](https://www.g2.com/sellers/radaro)
- **Year Founded:** 2016
- **HQ Location:** Melbourne, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=23b5c36bac59936da3438d63ad22bb48105e913af2ffbe32f5499b7214450c45&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fradaro&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Large, 33% Medium

#### What Are Recent G2 Reviews of Radaro?

**["Easy to use and track order"](https://www.g2.com/survey_responses/radaro-review-9937307)**

**Rating:** 5.0/5.0 stars

_— Rina L._

[Read full review](https://www.g2.com/survey_responses/radaro-review-9937307)

**["Radaro a complete solution to manage driver networks"](https://www.g2.com/survey_responses/radaro-review-8296045)**

**Rating:** 5.0/5.0 stars

_— Ashish S._

[Read full review](https://www.g2.com/survey_responses/radaro-review-8296045)

### [WhistleDrive](https://www.g2.com/products/whistledrive/reviews)

Transporting employees and helping people get driven in their own cars since 2017.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate WhistleDrive?

- **Ease of Use:** 9.4/10 (Category avg: 9.0/10)
- **Customer communication:** 8.3/10 (Category avg: 8.8/10)
- **Customer feedback:** 8.3/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind WhistleDrive?

- **Seller:** [WhistleDrive](https://www.g2.com/sellers/whistledrive)
- **Year Founded:** 2016
- **HQ Location:** Hyderabad, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ba5b319330c0003ed7b7e8851b8bc42a5dff6bea245c0ca1afb3062044078487&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwhistledrive%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Large, 33% Medium

#### What Are Recent G2 Reviews of WhistleDrive?

**["Its a very useful app for logistics company"](https://www.g2.com/survey_responses/whistledrive-review-7557116)**

**Rating:** 5.0/5.0 stars

_— Priyanka G._

[Read full review](https://www.g2.com/survey_responses/whistledrive-review-7557116)

**["Amazing Platform for Logistic Play"](https://www.g2.com/survey_responses/whistledrive-review-7553536)**

**Rating:** 5.0/5.0 stars

_— Pratik M._

[Read full review](https://www.g2.com/survey_responses/whistledrive-review-7553536)

### [DelivApp](https://www.g2.com/products/delivapp/reviews)

DelivApp is the one-stop, white-label platform that puts restaurants, delivery marketplaces, and multi-location franchises in full control of the screen-to-door journey. The modular suite packs everything you need under a single account: branded web & mobile ordering, self-service kiosks, a merchant back office, a built-in loyalty management system, an enterprise-grade dispatch console, integrations with third-party ordering channels and external fleets, and a driver app—all ready to wear your colors. Sync orders seamlessly from your POS, website, or third-party marketplaces, then let DelivApp’s smart engine auto-route each ticket to house drivers or connected external fleets. Engage customers with a wallet-based loyalty program, manage promos in seconds, and monitor prep, pickup, and delivery KPIs in live dashboards. Run the full stack or flip on just the pieces you need; DelivApp scales from a single store to nationwide chains, supports online payments and cash, and grows with you—no rip-and-replace required.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate DelivApp?

- **Ease of Use:** 9.2/10 (Category avg: 9.0/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind DelivApp?

- **Seller:** [DelivApp](https://www.g2.com/sellers/delivapp)
- **Year Founded:** 2015
- **HQ Location:** Tel Aviv, IL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8b10b50a7be9265eec3530175765b62ff6296d0b35726e6620b7b4d697c54a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdelivapp&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Medium, 25% Small

#### What Are Recent G2 Reviews of DelivApp?

**["ninjas.jetzt"](https://www.g2.com/survey_responses/delivapp-review-5023370)**

**Rating:** 4.0/5.0 stars

_— Thomas H._

[Read full review](https://www.g2.com/survey_responses/delivapp-review-5023370)

**["It's a mission-critical software for our business"](https://www.g2.com/survey_responses/delivapp-review-4922317)**

**Rating:** 4.5/5.0 stars

_— Asaf P._

[Read full review](https://www.g2.com/survey_responses/delivapp-review-4922317)

#### What Are G2 Users Discussing About DelivApp?

- [What is DelivApp used for?](https://www.g2.com/discussions/what-is-delivapp-used-for)

### [Delivery Biz Pro](https://www.g2.com/products/delivery-biz-pro/reviews)

The All-in-One Platform for Recurring Local Delivery. Delivery Biz Pro is the only platform that combines a branded eCommerce storefront, route optimization, driver management mobile app, and automated billing into a single solution. Built specifically for locally focused businesses with extensive history supporting farms, dairies, prepared meal providers, water and propane delivery, waste management, laundry and food hubs, DBP streamlines complex recurring orders that standard eCommerce tools can't handle. Recurring Orders: Built-in logic for subscriptions, standing orders, and route-based billing. Unified System: "From Order to Door"—Storefront, Admin Dashboard, and Driver App in one. Target Industries: Farms, Dairies, Meal Delivery, Water, Pet/Feed Stores. The DBP team has been operating for over 15 years and has supported customers across North America, Europe and Oceania. Our team is internationally distributed, providing customer support from 8 countries.

**Average Rating:** 3.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Delivery Biz Pro?

- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Delivery Biz Pro?

- **Seller:** [Delivery Biz Pro](https://www.g2.com/sellers/delivery-biz-pro)
- **Year Founded:** 2007
- **HQ Location:** Denver, US
- **Twitter:** @DeliveryBizPRO  
278 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5ddeea333acba09c128a088ae7d542422414c451d11add2d945bf0c5de40aca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdelivery-biz-pro&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Delivery Biz Pro?

**["So glad we switched!"](https://www.g2.com/survey_responses/delivery-biz-pro-review-5343693)**

**Rating:** 5.0/5.0 stars

_— Food B._

[Read full review](https://www.g2.com/survey_responses/delivery-biz-pro-review-5343693)

#### What Are G2 Users Discussing About Delivery Biz Pro?

- [What is Delivery Biz Pro used for?](https://www.g2.com/discussions/what-is-delivery-biz-pro-used-for)

### [Eddress](https://www.g2.com/products/eddress/reviews)

No-Code Online Ordering & Delivery Management Solution for Grocery & Food Delivery. 🚀 The best single and multi-merchant ordering and delivery platform to connect seamlessly with your customers, manage your backend effortlessly, and optimize your deliveries —all in one place.

**Average Rating:** 4.3/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Eddress?

- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)
- **How long did it take to go live?:** 0.8/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Eddress?

- **Seller:** [Eddress](https://www.g2.com/sellers/eddress)
- **Year Founded:** 2015
- **HQ Location:** Abu Dhabi, AE
- **Twitter:** @eddress\_co  
22 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0923c5fc4a808103f9014b896e6acaa54b563d3ccd7b491debaa9e16ddd3f51b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feddress%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Large, 20% Medium

#### What Are Recent G2 Reviews of Eddress?

**["Amazing customer experience"](https://www.g2.com/survey_responses/eddress-review-7097435)**

**Rating:** 4.0/5.0 stars

_— Sesheeka S._

[Read full review](https://www.g2.com/survey_responses/eddress-review-7097435)

**["Amazing APP and software."](https://www.g2.com/survey_responses/eddress-review-6850536)**

**Rating:** 5.0/5.0 stars

_— Andres E._

[Read full review](https://www.g2.com/survey_responses/eddress-review-6850536)

#### What Are G2 Users Discussing About Eddress?

- [What is Eddress used for?](https://www.g2.com/discussions/what-is-eddress-used-for)

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Similar Categories

- [Demand Planning](/categories/demand-planning)
- [Distribution](/categories/distribution)
- [Inventory Management](/categories/inventory-management)
- [Other Supply & Logistics](/categories/other-supply-logistics)
- [Shipping](/categories/shipping)

- [Commodity Trading, Transaction, and Risk Management (CTRM)](/categories/commodity-trading-transaction-and-risk-management-ctrm)
- [Cross Border E-Commerce](/categories/cross-border-e-commerce)
- [Direct Store Delivery](/categories/direct-store-delivery)
- [Fleet Management](/categories/fleet-management)
- [Global Trade Management](/categories/global-trade-management)

- [Logistics Intelligence](/categories/logistics-intelligence)
- [Multicarrier Parcel Management Solutions](/categories/multicarrier-parcel-management-solutions)
- [Returns Management](/categories/returns-management)
- [Sales & Ops Planning](/categories/sales-ops-planning)
- [Supply Chain Management](/categories/supply-chain-management)

[Browse Last Mile Delivery Themes](/categories/last-mile-delivery/themes)

 ![Daniel Rivera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Rivera")
DR

Researched and written by [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)

Updated October 3, 2024

Last mile delivery software provides features for businesses to manage and streamline deliveries from the warehouse to the customer’s front door. Last mile delivery software performs this task through route optimization, advanced dispatching, customer alerts, proof of delivery, and delivery analytics. With all these features in place, businesses can speed up delivery times as well as stay in constant communication with customers on the status of their deliveries. Last mile delivery software is mostly used by dispatchers and drivers to stay in communication and provide efficient deliveries to customers. While last mile delivery software is similar in many ways to courier software, the main differentiator is that last mile delivery software focuses solely on the delivery process while courier software can focus on back office and other operations involved in receiving and delivering.

Last mile delivery software is often implemented in supply chain and logistics departments at businesses that manage delivery orders on a daily basis. Last mile delivery software is implemented alongside other supply chain and logistics software such as [supply chain planning software](https://www.g2.com/categories/supply-chain-planning).

To qualify for inclusion in the Last Mile Delivery category, a product must:

- Provide tools for route optimization and automatic dispatch
- Provide delivery management tools for customers such as preferred delivery window and package tracking
- Provide tools for logistics companies to manage and track deliveries

Show More

* * *

## How Do You Choose the Right Last Mile Delivery Software?

### What You Should Know About Last Mile Delivery Software

### What is Last Mile Delivery Software?

Last mile delivery software allows businesses to manage deliveries in the last leg of supply chain operations—delivering packages from distribution centers to customers’ doorsteps. This phase of the delivery process is generally the longest and most difficult to manage since it usually involves multiple stops along the way. While the final stage of delivery may be challenging for businesses to navigate, it hasn’t stopped customers from demanding quick and seamless service. Nowadays, consumers expect options like free two-day or, in some cases, same-day delivery. To stay competitive, retailers must find ways to make deliveries more efficient. This is where last mile delivery platforms come into play.

Last mile delivery software provides businesses with all the tools necessary to complete deliveries while minimizing costs. This tool includes route planning to optimize couriers’ routes and automatic dispatching for reduced service time and labor costs. It also offers functionalities such as package tracking and selecting ideal delivery times to prioritize customer needs and offer them insight into the location of their packages. It is more important than ever for businesses to provide real-time visibility into operations due to social media becoming an outlet for customers to air grievances, which can harm a company’s reputation and turn away new customers looking for peer recommendations. Finally, last mile logistics tools can allow for contactless delivery, where proof of delivery is sent to customers through a photo of the product after it is dropped off.

### What are the Common Features of Last Mile Delivery Software?

All features that come prepackaged in a last mile delivery system aim to decrease costs, optimize labor, and shorten delivery times. The higher customer expectations are, the more efficient a retailer needs to be in completing deliveries. The below features of last mile logistics tools help accomplish this.

**Route planning:** This feature eliminates the time-consuming process of manually planning travel and instead uses machine learning to find efficient routes that minimize gas usage, distance traveled, and estimated time of arrival  (ETA) for deliveries. This helps to reduce labor and fuel expenditures.

**Automatic dispatching:** Last mile delivery software allows new orders to be instantly added to the ideal driver’s queue based on the route their other packages will be traveling. This feature ensures efficient distribution of labor and shorter wait times for customers to receive their orders.

**Smart tracking and delivery windows:** These features track customers’  packages and allow them to select an ideal time for the item to arrive. Real-time visibility into delivery is vital for logistics companies because unsatisfied customers sometimes write scathing reviews on social media, which can repel prospective customers looking for peer recommendations. Delivery windows also give more power to the customer.

**Proof of delivery:** Last mile logistics tools facilitate contactless delivery that confirms proof of drop off with a photo. This feature protects companies against unfounded customer complaints while conveniently notifying recipients of their package’s arrival.

**Performance metrics:** The ability to track metrics such as on-time delivery, service rates, and distance traveled are central to this software. One can also segment the data based on the time of the week, individual drivers, or teams to assess performance based on different dimensions.

**Customer feedback:** Customer reviews allow businesses to assess driver performance and gauge consumer satisfaction. Last mile delivery software allows customers to rate their service on an e-commerce platform. This functionality helps retailers improve operations and provide constructive feedback to workers.

**Mobile and external integration:** Drivers can manage their deliveries via mobile integrations while on the road. In addition, customers are able to track their deliveries and leave feedback in mobile apps. Some last mile delivery software may even integrate with transportation management systems or ERP tools.

### What are the Benefits of Last Mile Delivery Software?

**Faster delivery time:** Route planning and automatic dispatch allow couriers to quickly add a package to their route while optimizing their travel to speed up ETAs. When a parcel is delivered quicker, this means happier customers, brand loyalty, and a strong corporate reputation. 

**Better customer experience:** Tangential to delivery times is improved customer satisfaction. When packages arrive quickly and when promised, customers feel satisfied and are more likely to convert to repeat purchasers. In addition, allowing customers to select package arrival windows gives them power and control over a process that can be frustrating without proper visibility. Centering the customer in the last mile delivery process means better customer service. 

**Improved delivery operations and lower costs:** Machine learning, automation, and fleet analytics used in last mile delivery software also smooth out operations by queuing up orders, dispatching workers, and reducing fuel usage through route optimization. Because more efficient and less expensive operations are the ultimate goal of any strategic supply chain, last mile logistics platforms are vital for any business that uses e-commerce and ships goods to consumers’ houses.

### Who Uses Last Mile Delivery Software?

Last mile delivery solutions are generally used by any company that sells and delivers products to a customer’s doorstep. Since many brick-and-mortar stores have online shopping platforms, this software can be used by virtually any business that sells a physical product or delivers food and beverages.

**Food and beverage delivery businesses** : An increasing number of grocery stores and restaurants are offering on-demand delivery of food and beverages. For food that qualifies as perishable goods, they must be delivered as quickly as possible. Last mile delivery software helps make food deliveries more efficient through automatic group dispatching. This allows businesses to quickly group deliveries together by location, so drivers are able to cover multiple deliveries in one location. In addition, last mile logistics software keeps customers informed about when their order is arriving by providing a tracking feature as well as notifications of any delays or food adjustments.

**E-commerce businesses** : Retailers that sell goods online can take advantage of all of the features that last mile delivery software has to offer. Nowadays, e-commerce businesses are expected to deliver goods promptly to prevent customers from moving to competitors that have fast delivery times. This software helps businesses by offering features for faster route planning, fleet management, and prioritized schedules for deliveries that need to be delivered quickly. From the customer side, they appreciate features such as live driver tracking, ETAs on package arrival, and driver communication options. 

**Pharmaceuticals:** Companies that ship pharmaceuticals to customer doorsteps must have highly efficient supply chains that comply with legal regulations surrounding the transportation of controlled substances and protected patient information. Last mile delivery tools help consumers plan for when their medications arrive so as to prevent theft, and the software also provides vendors visibility into the final leg of transporting sensitive goods.

#### Software Related to Last Mile Delivery Software

Related solutions that can be used together with last mile delivery software include:

[Fleet tracking software](https://www.g2.com/categories/fleet-tracking) **:** This software uses GPS technology to monitor activity, vehicles, and drivers while en route. Fleet track systems collect real-time data on driver performance and update ETAs for packages, much like last mile delivery tools. A key difference is this tool enables in-app communication between drivers and managers, whereas last mile tracking solutions include customers in the interaction with drivers. Fleet tracking is also mainly suited to assess driver performance and analyze operation costs.

[Fleet management software](https://www.g2.com/categories/fleet-management) **:** Route planning, dispatching, cost analysis, and vehicle or driver tracking are core features of fleet management tools, which makes them similar to last mile logistics systems. However, fleet management isn’t limited to the last mile of parcel delivery and can be used more generally for the transportation of goods in company vehicles.

### Challenges with Last Mile Delivery Software

Automation in the supply chain helps a business's bottom line, but that does not mean integrating software into operations is a pain-free process. Change management is sometimes necessary to ensure culture shifts toward industrialization, and getting company-wide buy-in to a tool is crucial to achieving ROI.

Last mile delivery software has the following challenges.

**Shifting cultures toward automation:** The supply chain is one of the industries most notorious for resisting progress. Despite the enormous benefit supply chains gain from automation, innovation usually happens through select forward-thinking companies or operations becoming so inefficient that there is no other option. With many companies falling into the latter category, integrating last mile logistics systems requires growing pains and change management.

**Requires total buy-in and training:** An extension of culture shifts toward innovation is the need for cross-company buy-in to ensure a business can attain ROI with its new last mile delivery software. Multiple stakeholders use this software, such as couriers and warehouse managers, so there must be ample training to ensure the product is used correctly to increase efficiency, cut costs, shorten ETAs, and make customers happy. Without swift and total acceptance of the product and willingness to master using it, a company may not receive the full benefits of software that manages the last mile logistics process.

**Insufficient customer engagement:** Not all last mile delivery tools are created equal when it comes to engaging customers. Although certain platforms have fully built-out chat, survey, and customer notification features, not all do. Thus, it’s crucial to invest in software that has robust customer service features to ensure a business gets the maximum ROI for automating the final leg of the logistics process.

### How to Buy Last Mile Delivery Software

#### Requirements Gathering (RFI/RFP) for Last Mile Delivery Software

The first step of the purchasing process is aligning with internal teams on the most important components they need from the last mile delivery system. Once the key requirements are identified, long and shortlists are created to select the best software for one’s company.

#### Compare Last Mile Delivery Software Products

**Create a long list**

User experience and user-friendliness are important criteria to consider when forming a long list. Also, not all delivery management tools have robust customer engagement features, so note which products have built-out surveys, feedback systems, and live chatting with customers. Perhaps the most crucial thing to look for with a long list is the ease of integration with one’s existing tech stack. 

**Create a short list**

A shortlist can be created based on more unique criteria, such as the industry for which a product is designed. For example, some software is specifically designed for pharmaceutical delivery that takes into account additional regulatory requirements surrounding patient privacy and the distribution of controlled substances. 

**Conduct demos**

The next step is to have last mile delivery software vendors demonstrate the products on the shortlist to buyers. Buyers must have questions ready to check that the product meets core business requirements. 

#### Selection of Last Mile Delivery Software

**Choose a selection team**

The selection team should include C-suite leadership from management, finance, logistics, and IT. CEOs offer direction to ensure the product makes sense with the company’s vision, CFOs can speak to the financial feasibility of the software’s implementation, logistics leaders can ask pointed questions about the tool’s functioning in day-to-day operations, and IT ensures it neatly fits with existing tech stacks.

**Negotiation**

Buyers must make sure to get an array of quotes that delineate how much the contract will cost and for how long it lasts. It is important to know that a vendor will bring its best salespeople to get the largest possible quote for their company, so buyers must be prepared to walk away if the contract does not meet your expectations.

**Final decision**

Logistics executives should be the final decision makers since they understand the nuances of last mile delivery and know in detail the unmet needs surrounding supply chain management. However, IT leaders must act as a check during the process to verify that the software can integrate into existing tech stacks.