# GSMtasks Reviews **Vendor:** GSMtasks **Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) **Average Rating:** 4.7/5.0 **Total Reviews:** 4 ## About GSMtasks GSMtasks is an effective tool to manage your entire mobile fleet of drivers, couriers, technicians, etc., and optimize their driving route with ease! Companies using GSMtasks have seen a significant improvement in their employee's working conditions and a boost in their customer as well as employee satisfaction rates! Drivers using the GSMtasks app can: - access GSMtasks via iOS and Android mobile applications; - view their tasks for each day on the map & as a list; - know the ETA and the duration of each delivery/task; - use well-known navigation apps and follow their suggested routes; - contact customers directly via the mobile application when needed; - receive information when a delivery/task is updated or canceled; - send automated notifications with tracking links to customers to let them know they are on the way. Back-office workers using GSMtasks will: - work more efficiently with automated tasks & delivery optimization; - communicate with the front office more effectively and resolve issues faster; - send bills and documentation to customers faster. Your customers will: - benefit from increased service quality including regular on-time deliveries; - know when to expect deliveries with accurate ETA's; - be able to change the delivery time when needed; - receive notifications at each or chosen steps of the delivery process; - know they’ve chosen a carrier that limits its carbon footprint by maximizing delivery efficiency & reducing paper consumption. ## GSMtasks Pros & Cons **What users like:** - Users highlight the **helpful customer support** of GSMtasks, enhancing their overall experience with the software. (1 reviews) - Users praise the **excellent logistics features** of GSMtasks, alongside its outstanding customer support for enhanced experience. (1 reviews) ## GSMtasks Reviews ### 1. Super easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Margus K. | Team Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about GSMtasks?** The best logistics software our team has ever used! Also super great and helpful cutomer support. **What do you dislike about GSMtasks?** Everything works nicely. No complains. **What problems is GSMtasks solving and how is that benefiting you?** Helps with teamwork - easy to manage the tasks. ### 2. Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Hans A. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about GSMtasks?** Customer support is fantastic and product is easy to use ! **What do you dislike about GSMtasks?** Everything works well nothing to complain. **What problems is GSMtasks solving and how is that benefiting you?** Route optimisation and workforce management outside office is much more simple using gsmtasks. ### 3. Makes rout planning a lot easier and faster **Rating:** 4.5/5.0 stars **Reviewed by:** Ella S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2020 **What do you like best about GSMtasks?** This program is really a good help for route managers. You are able to plan and create multi-stop deliveries in no time. The program has a nice and clean user interface and is easy to navigate through. The program automatically optimizes the routes in terms of mileage and fuel consumption. **What do you dislike about GSMtasks?** The smartphone application sometimes has bugs and crushes. Restarting it usually makes the problem go away. Otherwise there are no real issues with gsmtasks. **What problems is GSMtasks solving and how is that benefiting you?** GSMtasks helped us make deliveries in shorter time and to have some spare capacities. It decreases fuel consumptions and can track your vehicles across their route. ### 4. Best way to keep track of all your business plans and dates. **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsey P. | Product & Packaging Engineer Administrator, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2018 **What do you like best about GSMtasks?** I like that you can use the calendar to make events and then check them off as your done. **What do you dislike about GSMtasks?** Not very much graphic wise but is an overall good application. **What problems is GSMtasks solving and how is that benefiting you?** I’m using the app to track products being sent out to customers and you can see when they arrive and how far the drive is. ## GSMtasks Discussions - [What is GSMtasks used for?](https://www.g2.com/discussions/what-is-gsmtasks-used-for) - [View GSMtasks pricing details and edition comparison](https://www.g2.com/products/gsmtasks/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+16%3A35%3A44+-0500&secure%5Bsession_id%5D=1e572f05-8e91-425d-bb28-78de284f1b50&secure%5Btoken%5D=675721fef9639dd948184de4b085da4c47935e8104029006651a12eaa1119784&format=llm_user) ## GSMtasks Features **Dispatching** - Route optimization - Auto dispatch - Order management **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Reports** - Delivery metrics - Heat maps - Driver rating ## Top GSMtasks Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (669 reviews) - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.8/5.0 (243 reviews) - [Tookan](https://www.g2.com/products/tookan/reviews) - 4.2/5.0 (157 reviews)