# Fixlastmile Reviews **Vendor:** Noman Shaikh **Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) **Average Rating:** 4.1/5.0 **Total Reviews:** 4 ## About Fixlastmile FixLastMile is a leading last-mile delivery technology provider delivering AI-powered route optimization, automated dispatch, and real-time tracking. Tailored for scalability, it integrates seamlessly with systems like CRM, ERP, and e-commerce platforms. FixLastMile empowers couriers, retailers, and logistics providers to reduce costs, enhance efficiency, and elevate customer satisfaction. ## Fixlastmile Pros & Cons **What users like:** - Users value the **real-time tracking** feature of Fixlastmile, enhancing efficiency in last-mile delivery and performance monitoring. (3 reviews) - Users value the **automated route optimization** of Fixlastmile, enhancing efficiency and adapting to real-time traffic conditions. (3 reviews) - Users value the **real-time tracking** feature of Fixlastmile, greatly enhancing their last mile delivery operations. (2 reviews) - Users value the **navigation ease** of Fixlastmile for real-time tracking and efficient route optimization during deliveries. (2 reviews) - Users value the **real-time updates** from Fixlastmile, enabling efficient scheduling and effective delivery management. (2 reviews) - Delivery Management (1 reviews) - Delivery Time (1 reviews) - Driver Tracking (1 reviews) - Efficiency (1 reviews) - Scheduling (1 reviews) **What users dislike:** - Users experience **delivery issues** with uncertain ETAs and inconsistencies in the Proof-of-Delivery feature, affecting reliability. (2 reviews) - Users face **integration issues** with Fixlastmile, finding it cumbersome to connect with common DMS applications and databases. (2 reviews) - Users face significant **technical issues** with Fixlastmile, including compatibility and malfunctioning features impacting delivery confirmations. (2 reviews) - Users report **frequent app bugs** with Fixlastmile, causing issues with delivery confirmations and signature capture features. (1 reviews) - Users report occasional **data inaccuracy** with Fixlastmile, particularly with missing delivery confirmations and malfunctioning POD features. (1 reviews) - Data Quality (1 reviews) - Delay Issues (1 reviews) - Difficult Setup (1 reviews) - Manual Labor (1 reviews) - Mapping Issues (1 reviews) ## Fixlastmile Reviews ### 1. GIS-based APO and Real-time tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Takacs B. | Chief HR Officer, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Fixlastmile?** I can see that for last mile deliveries fixlastmile has been very useful. Fixlastmile facilitates route optimization by taking into account relevant parameters like traffic conditions or delivery slots, in an effort to deliver on time and without taking much time of the drivers’. **What do you dislike about Fixlastmile?** Ways to integrate fixlastmile with existing one contain weak link options and possibilities to integrate with WMS. Information transfer from the deliveries platform to inputting it into the database involves copying, and this takes a lot of time. **What problems is Fixlastmile solving and how is that benefiting you?** Fixlastmile alleviates a large portion of the first-mile last-mile delivery process to a large extent, cutting down time as well as costs. Hence the optimized routes cause faster delivery, reduced fuel cost and increase customer satisfaction. ### 2. Helped us reduce delivery times **Rating:** 4.0/5.0 stars **Reviewed by:** Travis C. | IT Project Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Fixlastmile?** Fixlastmile has enhanced the working of our last-mile delivery channels. The automated route optimization and real-time tracking let us create an efficient schedule for delivering our products and change it depending on the traffic situation. **What do you dislike about Fixlastmile?** The estimated delivery times (ETAs) can be stated as uncertain. I have realised that differences occur especially when adding time estimates for unpredicted circumstances such as a closed road or a problematic parking space. **What problems is Fixlastmile solving and how is that benefiting you?** Fixlastmile is a one-stop-solution for many of the time-consuming affairs linked to last-mile delivery planning and operation. With routing optimization and real-time tracking, we have achieved a great deal in the cutting down of delivery time as well as enhancing satisfaction. ### 3. Improved our delivery time and minimized our fuel consumption. **Rating:** 4.0/5.0 stars **Reviewed by:** Martinez A. | Senior Sales Strategist, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Fixlastmile?** Fixlastmile has enhanced our last mile delivery solutions. A real-time tracking of the driver and resources allocated make it easier to track our driver’s performance as well as reroute them if needed. **What do you dislike about Fixlastmile?** I feel that there is some discrepancy from time to time, especially with Fixlastmile’s Proof-of-Delivery (POD) feature. The electronic signature capture or photo verification features stop working and delivery confirmations are either missing or not complete. **What problems is Fixlastmile solving and how is that benefiting you?** Fixlastmile is a software application that allows automating many of the manual processes relating to the planning and execution of last-mile deliveries. This releasing my team significant time for customer messaging and exception handling. ### 4. Designs routes in the quickest amount of time **Rating:** 4.5/5.0 stars **Reviewed by:** Lillian L. | Onboarding Specialist, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Fixlastmile?** It may have been advantageous in regards to improving our last mile operations with the help of fixlastmile. The route optimization made automatically and real-time tracking have been valuable to our company. **What do you dislike about Fixlastmile?** Fixlastmile does not have direct compatibility with some common DMS applications, and while using APIs can theoretically minimize the problem, it should not be underestimated in terms of time needed and weekly upkeep. **What problems is Fixlastmile solving and how is that benefiting you?** Fixlastmile scrives routine processes linked to last-mile delivery scheduling and monitoring. This not only saves time but also enables my team to perform more rewarding and reflective tasks such as customer relations and managers upliftment. - [View Fixlastmile pricing details and edition comparison](https://www.g2.com/products/fixlastmile/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+02%3A56%3A34+-0500&secure%5Bsession_id%5D=7f6b6e15-69cd-4d4e-a2f6-b94f125623a7&secure%5Btoken%5D=d613e9e8905e714169fd854085da5244a7a06c2e2982da7e3bf14d95571c53fc&format=llm_user) ## Fixlastmile Features **Routing** - Master Routing - Default Routes - Route Assignment **Dispatching** - Route optimization - Auto dispatch - Order management **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Optimization** - Priorities - Real Time - Dynamic Routing **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Analytics** - Performance - Time & Costs - Productivity **Reports** - Delivery metrics - Heat maps - Driver rating ## Top Fixlastmile Alternatives - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (943 reviews) - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (669 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews)