# RoadWarrior Reviews
**Vendor:** SYSTEM1  
**Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 74
## About RoadWarrior
RoadWarrior is a sophisticated route optimization tool designed to assist dispatchers and drivers in streamlining their logistics operations. This software solution addresses common challenges faced in transportation and delivery by providing features that enhance communication, improve efficiency, and facilitate real-time decision-making. With RoadWarrior, users can significantly reduce the time spent on route planning and management, allowing them to focus on delivering exceptional service. Targeted primarily at logistics companies, delivery services, and independent drivers, RoadWarrior is particularly beneficial for those managing multiple stops throughout the day. The tool is designed to accommodate the needs of both dispatchers who oversee operations and drivers who execute the routes. By integrating features such as real-time traffic updates and route optimization for up to 500 stops per day, RoadWarrior ensures that users can adapt to changing conditions and maintain an efficient workflow. One of the standout features of RoadWarrior is its mobile app, RoadWarrior Flex, which fosters clear communication between drivers and dispatchers. This app allows for seamless updates on driver progress and check-ins, ensuring that everyone involved in the delivery process remains informed. Additionally, the ability to upload FedEx and Ontrac manifests directly into the system simplifies the documentation process, saving time and reducing the likelihood of errors. The inclusion of Proof of Delivery functionality further enhances accountability and provides a reliable record of completed deliveries. The benefits of using RoadWarrior extend beyond mere route optimization. By leveraging real-time traffic data, users can make informed adjustments to their routes, minimizing delays and improving overall delivery times. The software&#39;s ability to handle a high volume of stops efficiently means that businesses can scale their operations without sacrificing service quality. Furthermore, the integration of driver check-ins and progress updates fosters a collaborative environment, allowing dispatchers to provide support and make necessary adjustments on the fly. In summary, RoadWarrior is a comprehensive route optimization solution that addresses the logistical challenges faced by dispatchers and drivers alike. By combining advanced features such as real-time traffic updates, mobile communication, and efficient route planning, it empowers users to enhance their operational efficiency and deliver superior service. Whether for a small delivery service or a larger logistics operation, RoadWarrior stands out as a valuable tool in the realm of transportation management.



## RoadWarrior Pros & Cons
**What users like:**

- Users value the **efficient route optimization** feature of RoadWarrior, which enhances their multi-stop trip planning experience. (18 reviews)
- Users praise the **ease of use** of RoadWarrior, highlighting its simplicity in bulk uploading and route organization. (17 reviews)
- Users value the **efficiency improvement** of RoadWarrior, appreciating its quick organization of delivery routes and optimization capabilities. (16 reviews)
- Users enjoy the **ease of use and integration** with systems, making route organization and management efficient. (12 reviews)
- Users find **Routing Management** in RoadWarrior incredibly easy and efficient for optimizing and organizing delivery routes. (10 reviews)
- Users value the **multiple stops mapping feature** of RoadWarrior, enhancing their navigation efficiency significantly. (8 reviews)
- Routing Efficiency (8 reviews)
- Scheduling (7 reviews)
- Delivery Management (5 reviews)
- Efficiency (5 reviews)

**What users dislike:**

- Users face **routing issues** with RoadWarrior, leading to inefficiencies and time-consuming adjustments for their daily plans. (6 reviews)
- Users experience **inefficient routing** with RoadWarrior, leading to time-consuming calculations and unnecessary backtracking. (5 reviews)
- Users experience **address accuracy issues** and find the number of stops cumbersome, affecting their overall satisfaction. (4 reviews)
- Users find **map inaccuracy** problematic, with issues like delayed driver paths and hard-to-read icons in bright conditions. (4 reviews)
- Users experience **poor routing** with RoadWarrior, facing issues with stop grouping and unnecessary back-tracking. (4 reviews)
- Slow Performance (4 reviews)
- Learning Difficulty (3 reviews)
- Users experience **mapping issues** with GPS accuracy and unreliable start location saving in RoadWarrior. (3 reviews)
- Billing Issues (2 reviews)
- Delay Issues (2 reviews)

## RoadWarrior Reviews
  ### 1. Long time user, from free to paid, and love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason H. | Digital Sales Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about RoadWarrior?**

I've used Roadwarrior practically everyday for a number of different positions, from coordinating graphic locations at multiple banks, signage surveys, and in my current position as sales.  I like that I can load 200 different stops, code them with icons and colors for on the fly info, and set my first stop to begin my day from.  It automatically sets my best route and as a sales person, can help me see 10 to 15 customers a day, taking the guesswork out of where to go next.  Customer Support is very helpful and fast to reply when you have questions.

**What do you dislike about RoadWarrior?**

The most frustrating thing is the bulk route uploading system.  Unless I am doing something wrong (which I admit is possible), the form I use requires you to separate the address number from the street address.  It seems like not a big deal, but I have thousands of customers, and that takes a while to set up.  I also don't like that  routes go away on their own if you don't use them for a while, and you have to reactivate them.  A nice feature would also be to reset the route, say if you visit 75% of your stops and want to reset the route, I haven't found a easy way to do that.

**What problems is RoadWarrior solving and how is that benefiting you?**

When I started at my new position, I learned they were using Google Maps for their route planning with Pins.  What makes RoadWarrior different is that after my first planned stop for the day, I don't even think about where I go next, I follow the route, and it forces me to go places I may have skipped for no good reason.  Sometimes it's cold calls that I don't want to do, or problem customers I'd rather avoid, but what's important is that I'm in the area and they are next on the list, and I go anyway.  With a program like Google Maps, you have to have a say in where you go next and you can skip over ones you don't feel like going to.

**Official Response from Margaret  Yager:**

> Hello, thank you for the review and for the long time support. We appreciate it! For the bulk upload, we have another spreadsheet template that combines the building house number and street columns into one column saving time on those copy/paste actions to format with our guidelines. You can access the "Legacy" template on our help guide here: https://flexguide.roadwarrior.app/spreadsheet-uploads or reach out to our team at support@roadwarrior.app and we will send it over to you. 

Thank you for your other feedback on archived routes. We will take this into consideration with future updates. Thanks! ~Margaret 

  ### 2. Awesome experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy H. | Office/Delivery manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about RoadWarrior?**

We use RoadWarrior in our flowershop.  When our drivers have to go out with a lot of deliveries it really helps them get their deliveries done in a timely fashion.  We also utilize extra help for Valentines Day and Mothers Day and I love that I can make the route  for a driver and send it to their phone.  I also have found a way to import addresses right into RoadWarrior to be able to make the trip even faster.

**What do you dislike about RoadWarrior?**

I wish the billing cycle wasn't the 15th of the month.  When we hire in a lot of extra drivers for Valentine's Day I have to make sure I get them off as a driver for the next day so I don't get charged for drivers that won't be driving.

**What problems is RoadWarrior solving and how is that benefiting you?**

Route planning is the biggest benefit for us.

**Official Response from Margaret  Yager:**

> Hello, thank you so much for the review. We are so glad that RoadWarrior helps you and your team out, especially around Valentine's and Mother's Day! We definitely hear you on your billing cycle. If you reach out to support@roadwarrior.app and ask for Margaret, I will be happy to adjust your billing date so that it works better with your Valentine's Day work flow. Thanks! 

  ### 3. Sales Trip Planning with Ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about RoadWarrior?**

I love the ability to route my Sales trips easily, saving favorite locations for future use. The optimization feature provides me with the best route for seeing all of my customers in the most time efficient manner, which is important to me as a salesperson. I am glad to have the ability to override the route as well and manipulate the route to meet my customers time-specific needs. Overall, it is a simplistic tool to use for route planning, and having the App on my phone makes it even easier to use with my Apple Carplay while i am actually out in the field. My team loves the ability to see where i am and when as well.

**What do you dislike about RoadWarrior?**

Roadwarrior could use a few improvements to make processes easier for sales people. For example, my routes often spread over the course of more than one day. I wish there were an option to check my last "stop" for the day as my hotel and make it an overnight. Currently, i have to calculate roughly how many minutes I will be at my hotel, up to 999, to try and arrange the following day's stops. It can be a bit time consuming of a feature.

**What problems is RoadWarrior solving and how is that benefiting you?**

Road Warrior helps me optimize the route i take and the order that is most time efficent for me to visit my customers. As a sales person, time is money, so when i am not visiting with a customer, i want to make the most of my time, not spend it zig-zagging all over the place.

**Official Response from Margaret  Yager:**

> Hello, thanks so much for taking the time to leave a review and provide your feedback. We appreciate it. We want to address the issue mentioned with the stop address not matching up. If you could reach out to our team directly at support@roadwarrior.app and ask for Margaret, we can dive deeper into troubleshooting this for you. Thanks! 

  ### 4. Road Warrior is a simple and effective routing software at a great price point.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacy C. | Warehouse &amp; Logistics Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about RoadWarrior?**

Road Warrior allows for easy route building and tracking with an easy to use interface that is great for both desktop and mobile. At the price point for a small business it is a great and valuable tool that was easy to introduce and keep using as our routes grew larger.

**What do you dislike about RoadWarrior?**

The desktop version of Road Warrior can sometimes lag when trying to build routes. Location geotags can sometimes have duplicates which makes it hard to have proper "Favorites" linked.

**What problems is RoadWarrior solving and how is that benefiting you?**

Road Warrior is allowing me to build routes to my drivers and hand off easily without much interference. It has allowed more efficiency and accuracy between logistics, sales, and our drivers.

**Official Response from Margaret  Yager:**

> We're glad to hear that Road Warrior has been a valuable tool for your business and has improved efficiency and accuracy in your operations. We appreciate your input on the desktop version lag and location geotags, and we will work on improving these aspects of the software. Reach our team at support@roadwarrior.app with any other questions or concerns. Thanks! ~Margaret 

  ### 5. Does what we need it to!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about RoadWarrior?**

We tried using a different platform at first, but then we ran into the issues of not being able to set more than 10 stops. Once we found Road Warrior, it gave us exactly what we needed! It allows us to create multiple stops and see how long each route will take. Creating a "return" route is also very easy.

**What do you dislike about RoadWarrior?**

The time of the route is always subject to change since Road Warrior likes to create optimal routes. Sometimes it goes the most ridiculous ways though and I don't know how accurate it is. We've also had issues with the software itself that we try to work with the support team to fix.

**What problems is RoadWarrior solving and how is that benefiting you?**

They are quick to respond when assistance is needed. Not sure the problem is always easy to explain over email and there is no phone number to call. There is the option to schedule a video call but it's not primarily designed for that purpose. Would prefer to meet someone in person or speak over the phone.

**Official Response from Margaret  Yager:**

> Thank you for sharing your experience with RoadWarrior. We're pleased to hear that it has been able to provide the functionality you need for setting multiple stops and creating return routes. We apologize for any inconvenience caused by the software issues. We will take your feedback into consideration as we continue to improve our services. We definitely want to resolve any issues with the app you may be having and I do understand difficulties explaining over email. The best way to schedule a call is through the scheduling link that I am sure was provided to you by our support team. Feel free to schedule a call and we can chat! Thanks ~Margaret 

  ### 6. why i use Road warrior for drivers in logisitics to get around quicker

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nigel G. | Group Business System Support Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about RoadWarrior?**

easy to use. 
Quick to move stops between drivers
Easy for drivers to use. 

Drivers want to use Road Warrior.
Easy to move jobs from driver to driver and see where the driver is up to

**What do you dislike about RoadWarrior?**

not being able to expand the map view / maximise it.  would most like to be able to view multiple routes at once, on the same screen

**What problems is RoadWarrior solving and how is that benefiting you?**

easy to see how find into a route all drivers are. 
they can also advise where the last stop they could get to, so on the back end we can change to an alternate.

easy to move job from driver to driver and see where they are up to on their route

**Official Response from Margaret  Yager:**

> Hi Nigel, thanks so much for taking the time to leave a review. We appreciate the support. We would love to discuss some of these features you would like to implement. Reach out to us at support@roadwarrior.app so we can chat! Thanks ~Margaret 

  ### 7. CEO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janina F. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about RoadWarrior?**

I am extremely happy with the customer service and the APP itself. It is priced a little higher, but it's totally worth it. You can assign orders to each person and restrict or allow flexibility.

**What do you dislike about RoadWarrior?**

There's a limit of 200 stops and you can only optimize (route) a few times for 500 stops.

**What problems is RoadWarrior solving and how is that benefiting you?**

They are helpful in allowing additional optimizations or they take good feedback and make changes based on user comments.

**Official Response from Margaret  Yager:**

> Thank you for your positive feedback regarding our customer service and the app. We appreciate your understanding of the pricing and are glad to hear that you find the app worth it. We understand your concerns about the limitations and optimization restrictions, and we are continuously working to enhance our services based on user feedback. As always, you can reach our team at support@roadwarrior.app. Thanks! ~Margaret 

  ### 8. the best thing since sliced bread

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jake T. | fedex courier, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about RoadWarrior?**

i've been using road warriors for 7 years , i work for fedex express and use to work for fedex ground and it the only thing i use to get my job done

**What do you dislike about RoadWarrior?**

nothing i love everything about this app and team behind it

**What problems is RoadWarrior solving and how is that benefiting you?**

getting my route in the best order. i have time deliveries and i can see when i'll be at my last stop before noon cut off time. lifesavor

**Official Response from Margaret  Yager:**

> We're thrilled to hear that RoadWarrior has been such a valuable tool for you in your role at FedEx Express for the past 7 years. Thank you for your loyalty and for taking the time to share your positive experience!

  ### 9. Quick, but some of the routings don't make sense.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stephen M. | Utility Meter Reader, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about RoadWarrior?**

Fast - I use it primarily to ensure I don't miss any stops.

**What do you dislike about RoadWarrior?**

Sometimes the routings are fine, and the order matches either how they were assigned, or how I would have done it. Other times, I find myself back-tracking, and/or going out of my way.

**What problems is RoadWarrior solving and how is that benefiting you?**

Large number of stops some days. I import a spreadsheet, and let RoadWarrior set things up.

**Official Response from Margaret  Yager:**

> Thank you for your feedback. We understand the importance of efficient routing. Our support team would love to take a look at your routes to provide further assistance. Reach us at support@roadwarrior.app. Thanks! ~Margaret 

  ### 10. Good App with room for improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about RoadWarrior?**

RoadWarrior is a reliable route optimization app for planning multi-stop trips. It’s user-friendly, saves time, and offers useful customization options to fit your specific needs. However, it would be much better if it allowed routes with up to 500 stops and was more flexible with calculations. Overall, it’s good but has room to grow.

**What do you dislike about RoadWarrior?**

Instead of blocking route calculations after 500 stops within 24 hours, it should allow multiple recalculations throughout the day, especially for users with heavy workloads. Given the monthly cost, these improvements would make it a more valuable tool.

**What problems is RoadWarrior solving and how is that benefiting you?**

Time saver

**Official Response from Margaret  Yager:**

> Thank you for your feedback! We appreciate your positive comments about RoadWarrior's reliability, user-friendliness, and customization options. We understand your desire for more flexibility with route calculations and the ability to handle more stops. We will definitely take your suggestions into consideration for future updates. Reach our team at support@roadwarrior.app with any other questions or suggestions. Thanks! ~Margaret 

  ### 11. Fantastic APP that does everything I need.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick O. | Director of Market Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about RoadWarrior?**

Simplicity is key here. The ability to use the RoadWarrior template to upload several hundred addresses and have it sort and optimize a route (one way or round trip) in just a few minutes is wonderfull. The customization with my native navigation app works flawlessly as well.

**What do you dislike about RoadWarrior?**

If I had to nitpick....more report data.

**What problems is RoadWarrior solving and how is that benefiting you?**

Route optimization and time management in the field

**Official Response from Margaret  Yager:**

> Hi Patrick, thanks for taking the time to leave us a review. We appreciate it and are glad to hear that RoadWarrior helps you out on the road! Definitely let us know if you have any questions at support@roadwarrior.app. We would love to hear what reporting data you might want to see in some future feature updates. Thanks! ~Margaret 

  ### 12. Must-Have for Checking Out Properties!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about RoadWarrior?**

I use RoadWarrior to plan my routes when checking out 20-30 properties in a day, and it has been a game changer! Instead of wasting time figuring out the best order to visit each location, the app optimizes my route in seconds, saving me time and gas.

**What do you dislike about RoadWarrior?**

I found the option to import address via Excel actually takes longer than copy and pasting each address into the website portal. Overall I really like Roadwarrior and continue to use it to view properties to invest in

**What problems is RoadWarrior solving and how is that benefiting you?**

Saving time and gas when viewing properties

**Official Response from Margaret  Yager:**

> We're delighted to hear that RoadWarrior has been a valuable tool for optimizing your property viewing routes, saving you time and gas. Thank you for choosing RoadWarrior and we wish you continued success in your property investment endeavors! Let us know if you have any questions at support@roadwarrior.app Thanks! ~Margaret 

  ### 13. Route planning made easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordon M. | Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about RoadWarrior?**

It's really simplified our route planning efforts! Implementation was a breeze and we use it on a daily basis!

**What do you dislike about RoadWarrior?**

Can't say there's anything that I dislike about it.

**What problems is RoadWarrior solving and how is that benefiting you?**

We really enjoy being able to plug in many stops and it determines the most efficient route. You can filter by distance or by time dependent on whatever your needs are.

**Official Response from Margaret  Yager:**

> Hi Jordan, Thanks for taking the time to leave a rate and review . We are so glad our services help you out! We've got the best users ever--keep crushing those Routes ~Margaret

  ### 14. Very efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trin G. | Pest control technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about RoadWarrior?**

Very easy to use and have never had any difficulties putting a route together

**What do you dislike about RoadWarrior?**

Sometimes it does not route closely together. Sometimes I’ll have five stops in one area and two of those stops would be further down the line. Instead of being grouped together.

**What problems is RoadWarrior solving and how is that benefiting you?**

I don’t know

**Official Response from Margaret  Yager:**

> We're glad to hear that you find RoadWarrior easy to use and efficient! You can always reach out to our team at support@roadwarrior.app if you would like assistance with a route. Thanks! ~Margaret 

  ### 15. Smoothest program to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt  H. | Courier, insurance underwriting and debt collection., Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about RoadWarrior?**

This is one is the easiest programs I've ever used for making routes.  Very functional and reliable.

**What do you dislike about RoadWarrior?**

Not being able to stay life in on my phone and computer at the same time.  I could if I payed for a 2nd user.

**What problems is RoadWarrior solving and how is that benefiting you?**

Ease of getting my routes planned.

**Official Response from Margaret  Yager:**

> Hi Matt, thanks so much for the review. We appreciate the support and are happy to help you out on the road! Let us know if you ever have any questions at support@roadwarrior.app. Our team is happy to help! Thanks ~Margaret 



  ### 16. AWESOME ROUTE GUIDE AND TRACKING PROGRAM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric M. | president, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about RoadWarrior?**

very simple to use and easy to set up, organize your route and save time and money using the APP. Best of all its trackable from a management perspective and easy to use. Customer support is easy and its easy to integrate with our phones and sysytems and we use it on a regular basis.

**What do you dislike about RoadWarrior?**

The only downsides is the number of address stops.

**What problems is RoadWarrior solving and how is that benefiting you?**

keeping you track of route delivery and making it easier for delivery to take place and save time and fuel consumption.

**Official Response from Margaret  Yager:**

> We're thrilled to hear that you find RoadWarrior simple to use and that it's helping you save time and money. We appreciate your feedback about the number of address stops and will take it into consideration for future improvements. Reach our team at support@roadwarrior.app with any questions or concerns. Thanks! ~Margaret 

  ### 17. Efficiency is the name of the game!!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about RoadWarrior?**

This is really fun and easy to use software. Although there are many more features in the software that I dont use. But the lists of stops are awesome.

**What do you dislike about RoadWarrior?**

When out in the field and the sun is bright it is hard to see the contrast and the icons are small and hard to read.

**What problems is RoadWarrior solving and how is that benefiting you?**

Just making me a route for stops I am in sales. It solves the problem of me having to manuallly make a route.

**Official Response from Margaret  Yager:**

> Thank you for the positive feedback! We understand the challenge with visibility in bright sunlight and will look into ways to improve that aspect of the app. We're pleased to hear that RoadWarrior is making your sales route planning more efficient. Reach out to our team at support@roadwarrior.app if you ever have any questions or concerns. Thanks! ~Margaret 

  ### 18. Easy to use and create routes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie E. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about RoadWarrior?**

We used it to create routes for our pool business. It was east to use and udate routes as we added custoemrs or technicians.

**What do you dislike about RoadWarrior?**

There are alot of features that we did not use and woudl have liked to had the option to remove some of those features. The start location would also not save all the time and woudl ask us to create a new start location.

**What problems is RoadWarrior solving and how is that benefiting you?**

Allowed us to optimize the routes and create different routes for each tech.

**Official Response from Margaret  Yager:**

> We're glad to hear that RoadWarrior has been easy to use and has helped optimize your routes for your pool business. Our support team is always available to assist with any technical questions or concerns at support@roadwarrior.app. We are happy to help! ~Margaret 

  ### 19. Reliable and efficient service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Esko B. | Assistant Director for Food &amp; Nutrition Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about RoadWarrior?**

Appreciate the bulk uploading and the simplicity of using the software. It satisfies all of our needs.

**What do you dislike about RoadWarrior?**

Would appreciate a higher limits of stops for optimization.

**What problems is RoadWarrior solving and how is that benefiting you?**

Efficient planning of produce prescription deliveries.

**Official Response from Margaret  Yager:**

> We're glad to hear that you find our service reliable and efficient! We appreciate your feedback on the bulk uploading and simplicity of our software. We understand your need for higher limits of stops for optimization and will take this into consideration for future updates. We're happy to hear that RoadWarrior is helping you efficiently plan produce prescription deliveries for your work on the job. Let us know if you have any questions at support@roadwarrior.app. Thanks! ~Margaret 

  ### 20. My Experience with Roadwarrior Flex

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas K. | IT support, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about RoadWarrior?**

very clever Routeplaner you can locate your actual position and jump to your next stop very easy. After checkin the marker change color and save the date AND time. you can choose your favorite navi in a very easy way. Very good mail-support.

Roadwarrior is afer a short training very easy to use and so driver use it freuquently

It was easy to implement in our business.

The adminportal is ease to use and easy to integrate an assign routes to driver.

Change driver in a route is easy too.

**What do you dislike about RoadWarrior?**

In Flex Version. if a driver set in his route a favorite, then all drivers can see this favorites, and a driver cannot delete favorites. 

You can not change language to german version.

Upload new routes with my own excel is not so nice because you have to create my adresses in my excel in a Roadwarrior template designed excel. (i.e. you have to change the headernames) 
it would be much better you can upload each excel you want  and in uploading process you get a question how you want assign your column to roadwarrior columns.

Routes over 200 Stops is only via task possible.
that is not nice.

**What problems is RoadWarrior solving and how is that benefiting you?**

before we use Roadwarrior the routeplanning an report visits was much more complicated.

**Official Response from Margaret  Yager:**

> Hello, thank you so much for the review and support. We are glad to help you and your team out on the road. We also really appreciate the feedback regarding language, upload templates, and route size. This feedback has been passed along to the rest of our team! You can allow drivers to delete Favorites by setting their User Access Type to Dispatcher (restricted). Let us know if you have any other questions or feedback at support@roadwarrior.app. ~Margaret 

  ### 21. Great for Business and Personal use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Misty D. | Logistics Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about RoadWarrior?**

Road Warrior is easy to use, you can save all your most used locations for one click adding to a new route. I use this to route our deliveries every week; it will optimze to give you the best route to take to maximize your time. It's also great when you're visiting somewhere you aren't familiar with, simply put in hte places you want to visit and the app will create the best route for you. I used this recenly on an out of town shopping trip in a larger city.

**What do you dislike about RoadWarrior?**

If you. make an edit to a note the app does not always save, I usually copy the text anytime I add a note and then double check - usually I end up having to paste the text back in and save a second time.

**What problems is RoadWarrior solving and how is that benefiting you?**

Road Warrior keeps all the addresses I need saved so that I can quickly add them into a route and schedule my drivers.

**Official Response from Margaret  Yager:**

> Hi Misty, thanks so much for the review. We are happy to help you out with your weekly deliveries. In regards to the notes not saving, we would love to get to the bottom of that. If you could reach out to our team at support@roadwarrior.app and ask for Margaret so we can discuss further and take a look at your account. Thanks! ~Margaret 

  ### 22. Great drive route tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad B. | Owner - Real Estate Appraiser, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about RoadWarrior?**

As a real estate appraiser I sometimes need to drive to 70+ homes in a single day. I have a script that formats the address list into their import xlsx format and it saves hours each week from manually entering each address. I also end up having to go to new construction or vacant lots that don't yet have addresses, so the ability to enter in latitude and longitude, as well as direct the navigation to use the cordinates is vital for my purposes. I've been using the software for several years and it has been a great tool. It just works and I haven't experienced technical difficulties or ever needed to contact their support.

**What do you dislike about RoadWarrior?**

The only gripe I have is they are hyper aggressive about single log in. So when planning a day out I often switch between PC and phone and having to log in each time I switch devices in the organization stage is annoying. Just allowing 2 simultaneously active logins would solve this while still preventing large scale credential sharing.

**What problems is RoadWarrior solving and how is that benefiting you?**

It allows for programatic input of up to 250 (I think, my most in a single day is typically less than 100) addresses and provides route optimization. It allows you to set the first and final which is helpful when you have specific appointments within the day. It also provides the check in to track which destinations are complete.

**Official Response from Margaret  Yager:**

> Hello Chad, thanks so much for taking the time to leave us a review. We are glad to hear that RoadWarrior helps you plan and save resources with your routing of multiple locations. That's what we aim to do! Reach our team at support@roadwarrior.app if you ever have any other suggestions or feedback for our team! ~Margaret 

  ### 23. Great mapping app for my fresh-roasted-coffee-delivered-by-bike service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan T. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2025

**What do you like best about RoadWarrior?**

Easy to upload weekly lists of delivery stops

**What do you dislike about RoadWarrior?**

I don't love that the app doesn't respond to text size adjustments in iOS. Some of the typefaces are very small.

**What problems is RoadWarrior solving and how is that benefiting you?**

Weekly bike delivery of subscription-based freshly roasted coffee

**Official Response from Margaret  Yager:**

> We're glad to hear that RoadWarrior has been helpful for managing your delivery stops! We appreciate your feedback about the text size adjustments in iOS and will take it into consideration for future updates. Reach out to our team at support@roadwarrior.app with any other questions or concerns. Thanks! ~Margaret 

  ### 24. INVALUABLE FOR MY DAY TO DAY TRUCK ROUTING NEEDS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex F. | coo, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about RoadWarrior?**

Best and easiest to use truck routing platform.

**What do you dislike about RoadWarrior?**

I have no complaints, the software does everything I needed to

**What problems is RoadWarrior solving and how is that benefiting you?**

It's the only online software I've found that is cost-effective in simple to use

**Official Response from Margaret  Yager:**

> Hi Alex, thank you so much for the high praise! We are happy to help you out on the road. Keep crushing your routes! If you have any questions, reach out to our team at support@roadwarrior.app.  ~Margaret


  ### 25. Straightforward Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karin V. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2024

**What do you like best about RoadWarrior?**

RoadWarrior does exactly what it says: takes my list of stops and routes in a manner that is most efficient according to my preferences. I can select different ways to route the drivers, whether it's based on point to point or round trip, and configure the stops based on receiving windows of time.

**What do you dislike about RoadWarrior?**

When using the navigation through Google Maps, sometimes the GPS coordinates don't match the physical location. If the address is typed into Maps the directions are accurate, but not if sent via coordinates from RoadWarrior. This happens maybe 5% of the time and is easily corrected (so long as you have a driver that is paying attention!).

**What problems is RoadWarrior solving and how is that benefiting you?**

Manually entering and configuring routes within Google Maps took forever, but we are so small it didn't make financial sense to sign on for one of the fleet management routing services. RoadWarrior fits the bill and the budget!

**Official Response from Margaret  Yager:**

> Hello, thank you for taking the time to leave us a review! We are happy to help you out with your routing needs. In regards to the address/coordinates in the mobile app, your drivers can change the Navigation Target within the mobile app settings to either Coordinate or Address depending on what it is already set to. Depending on different regions, the Navigation Target will be a helpful switch for this issue. Reach our team at support@roadwarrior.app with any questions. Thanks! ~Margaret 

  ### 26. Excellent assistant for someone who travels 3 weeks a month

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shirley D. | Head of technical and systems/Senior compliance Certifier (Hazardous Substances), Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about RoadWarrior?**

Optimisation of routes, copying routes, dispatching routes

**What do you dislike about RoadWarrior?**

AI could help make it more intuitive, improve capabilities of importing a list of addresses

**What problems is RoadWarrior solving and how is that benefiting you?**

Planning route and ETA

**Official Response from Margaret  Yager:**

> We're thrilled to hear that RoadWarrior has been helping you plan routes and estimate arrival times for your frequent travels. Your feedback on the importing capabilities is valuable to us, and we'll use it to improve the user experience. Thank you for choosing RoadWarrior! 

  ### 27. How RoadWarrior helps me everyday

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about RoadWarrior?**

The different ways to stay organized while doing my route

**What do you dislike about RoadWarrior?**

It doesn’t have any learning aspect to it. If I go to a building every day for a delivery and I always go to the south east corner, it would be nice if it showed that location instead

**What problems is RoadWarrior solving and how is that benefiting you?**

Saves time. Keeps organized.

**Official Response from Margaret  Yager:**

> We're glad to hear that RoadWarrior helps you stay organized and saves you time! A nice option for locations that you visit often is to save that location as a Favorite. If the address you type in for a location doesn't take you to the exact location for your delivery, you can drop a pin in the exact location of your delivery and then save that location as a Favorite for quick and easy use for future routes. Let us know if you have any questions at support@roadwarrior.app. Thanks! ~Margaret 

  ### 28. Great Tool for scheduling and Dispatching

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alina M. | Dispatcher, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about RoadWarrior?**

Is easy to use, can find any adress and has a lot of options

**What do you dislike about RoadWarrior?**

it get's stuck sometimes, and is very sesitive to any touch

**What problems is RoadWarrior solving and how is that benefiting you?**

I can add al the adresses and deliveries and it will be placed in the right spot so i can buid the route

**Official Response from Margaret  Yager:**

> It's great to hear that RoadWarrior is helping you efficiently plan your routes and deliveries. We're committed to continuously enhancing the app for your benefit. Please reach out to our team at support@roadwarrior.app if you ever run into any technical questions or issues with the app. We are happy to help! ~Margaret 

  ### 29. Delivery Tracking for a Small Business

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about RoadWarrior?**

Easy of use and training for employees, this process was easy to implement for out drivers.

**What do you dislike about RoadWarrior?**

Lack of instant updates for the staff. The driver path seems delayed on the map.

**What problems is RoadWarrior solving and how is that benefiting you?**

Delivery routing and employee tracking

**Official Response from Margaret  Yager:**

> We're glad to hear that RoadWarrior has been easy to use and implement for your drivers. We understand the importance of instant updates and are constantly working to improve our system for real-time tracking. Thank you for your feedback. Reach our team at support@roadwarrior.app with any questions or concerns. Thanks! ~Margaret 

  ### 30. Road Warrior review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about RoadWarrior?**

It allows me to enter multiple stops (60-70) and navigates me well through cities.

**What do you dislike about RoadWarrior?**

Sometimes it won't let me edit/enter notes.

**What problems is RoadWarrior solving and how is that benefiting you?**

Allows for a large number of entries to navigate throughout my week.

**Official Response from Margaret  Yager:**

> Hello, thanks so much for taking the time to leave us a review. We appreciate the support and are happy to help you out on the road. If you could reach out to our Support Team at support@roadwarrior.app, we would love to address your concern with the occasional difficulty with editing notes and get to the bottom of that for you. Thanks again for your support! 

  ### 31. Roadwarrrior is good for consistent routes

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about RoadWarrior?**

the best thing, is the copy and paste feature

**What do you dislike about RoadWarrior?**

there isn't an automatic optimization function

**What problems is RoadWarrior solving and how is that benefiting you?**

Getting the route to the driver

**Official Response from Margaret  Yager:**

> We're glad to hear that you find the copy and paste feature helpful in RoadWarrior and we appreciate the suggestions. Getting a route to a driver requires assigning the route to a driver via the web app. The driver will need to log into the mobile app and make sure location and push notifications are enabled to receive the route assignment. Reach our team at support@roadwarrior.app with any other questions. 

  ### 32. Road Warrior Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2024

**What do you like best about RoadWarrior?**

I like the color coding,  the routes beginning and end options,  timing, ease of use. I like the future planning.

**What do you dislike about RoadWarrior?**

I don't like the limitations on only having 200 stops, others have 500 or more. The optimization is faulty whereby it says you're out of network when it can't seem to calculate your route and times out because the algorithm takes too long. I don't like that there's a max cap of optimization. They give you a limit on how many times you can optimize per day. I've reached the cap too often and the team tells me not to over use the optimization,  but creating a good route to maximize my time for my job is essential. I don't like how the optimization process sometimes send you far away from a location that is right next to the location you're at. I think in general,  the optimization process needs to be improved. I think traffic might need to be included as a real time eta...but not necessary. I don't like how the  I can't open up road warrior on 2 places at once...like my computer and phone at the same time...Gmail can sync quickly,  why can't Road Warrior?

**What problems is RoadWarrior solving and how is that benefiting you?**

Efficiency and timing.

**Official Response from Margaret  Yager:**

> Hello, thanks so much for the review and your feedback. We appreciate the feedback and it has been passed along to the rest of our team. If you do hit that optimized stop limit (500/Flex user), you can reach out to our team at support@roadwarrior.app to reset it. We do understand how some days you might need a higher optimized stop limit. 

If your app is saying out of network when trying to optimize a route, it is likely that you do not have a network connection on that device. You must have a network connection for optimization in the mobile app. 

Our optimization algorithm does take into several variables including historical traffic data. Your chosen navigation app that syncs to the RoadWarrior app will provide those real time turn by turn directions. We do have a single device limit for each Flex user, however you can add another user account to be able to be logged into the mobile app and web app at the same time.

Let us know if you ever have any other questions or feedback. Thanks! ~Margaret 



  ### 33. Provides a very productive day

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica S. | Visiting nurse, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2025

**What do you like best about RoadWarrior?**

The ability to same multiple addresses and optimize them

**What do you dislike about RoadWarrior?**

I don't have any complaints. We use them companywide!

**What problems is RoadWarrior solving and how is that benefiting you?**

Optimizing my day saves me hours each week!

**Official Response from Margaret  Yager:**

> We're thrilled to hear that RoadWarrior is helping you optimize your day and save time each week. Thank you for sharing your positive experience!

  ### 34. Great for route planning

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2025

**What do you like best about RoadWarrior?**

It organizes my delivery routes quickly.

**What do you dislike about RoadWarrior?**

It continually asks to verify my starting point

**What problems is RoadWarrior solving and how is that benefiting you?**

It plans my route in the ways I need it. That saves me time planning where to go.

**Official Response from Margaret  Yager:**

> Hello, thank you for taking the time to leave a review. We are happy to help with your route organization to save you time and resources. That's what we aim to do! You can set your start point to a GPS start point in the mobile app so that it consistently uses your current location. If the web app is continuously asking you to set a default start point location, this can be due to logging into different web browsers to start a new session. If you reach out to our support team at support@roadwarrior.app, we will be happy to work with you on this. Thanks! ~Margaret 

  ### 35. Convenience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2025

**What do you like best about RoadWarrior?**

It is easy to use and I love that you can upload addresses frequented. I can real-time updates on deliveries and seeing where my driver is at all times.

**What do you dislike about RoadWarrior?**

Accuracy on address is sometimes a little off

**What problems is RoadWarrior solving and how is that benefiting you?**

Easy to update routes without having to call my driver. We are able to collect signatures and email customers with POD.

**Official Response from Margaret  Yager:**

> We're glad to hear that you find RoadWarrior easy to use and that it provides real-time updates on deliveries. Please reach out to our team at support@roadwarrior.app with any address or locations inconsistencies so we can investigate and potentially make a correction report to our mapping provider. Thank you for your feedback! ~Margaret 

  ### 36. Good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about RoadWarrior?**

Good for creating optimised routes for your drivers.

**What do you dislike about RoadWarrior?**

Sometimes bit laggy and slow, but that is rare.

**What problems is RoadWarrior solving and how is that benefiting you?**

Making delivery routes optimal.

**Official Response from Margaret  Yager:**

> Hello, thanks so much for the review! We are so glad we can help you and your drivers out with your routing needs. Reach our team at support@roadwarrior.app if you have any questions. Thanks! ~Margaret 

  ### 37. Once addresses were loaded it was easy and quick to move from one stop to the next.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bradford S. | Senior account manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about RoadWarrior?**

It was easy and fast to use moving from one stop to the next. The route optimizing feature helped me make many more stops per day than normal.

**What do you dislike about RoadWarrior?**

I would love to be able to save my stops and be able to load them by company name and/ or city after the address is saved. I work in outside sales in the real estate industry  in three separate states. Being  able to pick and choose my stops from a saved datebase by city/ region would be very helpful.

**What problems is RoadWarrior solving and how is that benefiting you?**

Maximizing time when on road

**Official Response from Margaret  Yager:**

> Hello, thanks so much for the review! We are happy to help you out with your routing needs. In regards to a saved data base, have you tried out the Favorites feature yet? You can save any and all of your locations as Favorites to be quickly added to routes at any time. You can organize different cities/regions by color of Favorite pin. Learn more about Favorites here: https://flexguide.roadwarrior.app/planner/favorites. Reach out to our team at support@roadwarrior.app with any questions you may have. We are happy to help you out with Favorites or to offer another solution if needed. Thanks! ~Margaret 

  ### 38. An essential tool to optimise delivery routes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew A. | Technology Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about RoadWarrior?**

The thing that I like most about RoadWarrior is that I can simply adapt my pre-existing templates for addresses into their own style, that allows me to quickly upload the large list of addresses which can then be hastily optimised for the ideal route to save time, miles and money.

**What do you dislike about RoadWarrior?**

When uploading addresses, if there are any that it does not fully recognise and shows me options, when selecting an option is does not show this location on the map and I need to guess where it is pointing to.

**What problems is RoadWarrior solving and how is that benefiting you?**

As an enforcement agent, I am required to visit dozens of warrant addresses each day; RoadWarrior allows me to quickly, and easily, plan out optimal routes to allow me to hit the most addresses possible in a single day

**Official Response from Margaret  Yager:**

> Hello Matthew, thanks so much for taking the time to leave us a review. We are happy to help you with your routing needs while visiting dozens of addresses daily. We also appreciate your feedback on the upload tool and have passed this feedback only to the rest of our dev/engineering team. If you ever have any questions, reach out to us at support@roadwarrior.app. Thanks! 

  ### 39. great planning tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gavin J. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about RoadWarrior?**

Road Warrior saves time and money. It is a positive addition to our business.

**What do you dislike about RoadWarrior?**

The forward start date and time that I enter is still not saved every time and reverts to the current time. It has improved since I reset the options menu, but the options menu sometimes automatically unchecks the "Do not auto handle" tab
When logging in, it mostly asks me to set up our preferences again, so I close it and re-open it - then our preferencess are installed.

**What problems is RoadWarrior solving and how is that benefiting you?**

Makes planning a route easier.

**Official Response from Margaret  Yager:**

> Hello Gavin, thanks so much for the review and high praise. We are happy to help you out with your routes. In regards to the start date/time, if you are planning your routes ahead of time you will want to make sure you have your Start Time Auto-Handle Setting set to "Do Not Auto Handle". This will make sure that the specific data and time that you set for your route start time is used instead of the time of optimization. Click the Settings gear icon from the left side menu in the web app and look for the Start Time Auto-Handle Setting option. If you have any questions, feel free to reach out to our Support Team at support@roadwarrior.app. 

  ### 40. Positive experience with RoadWarrior

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kait M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about RoadWarrior?**

I definitely would recommend giving RoadWarrior a chance. I have 2 drivers I use it for, every week I input their routes, verify and add or remove any sites, and I then assign the date it's for and I send the updated route to each driver. Before, it would take me 2 days to get the mapping and scheduling done manually. 2 full work days. Now, it takes me about 3 to 5 hours to create a weeks worth of routes for the 2 guys. This has saved me a lot of time, and the guys like it too. I like that I can add notes to each site, that it optimizes either the fastest or shortest way, and after I do that, if certain sites have specific times the driver has to be there, I can manually move the site to where I want it on the list and then calculate the time. I have not had to use any customer support yet, which is pretty great. I have been using RoadWarrior for about 3 months. It took a few tries to get the hang of it, but it is pretty easy to use. I have received emails from customer support letting me know they are available if need be. The export tool is nice as well, however it does export some useless data you don't really need that takes time to delete. It was not difficult implementing the app to each guys work phone and showing them how to use it.

**What do you dislike about RoadWarrior?**

I wish I could compare routes. For example, I'd like to compare each guys towns and site placements to see if I need to switch any of the towns for the guys due to location. I don't like that when the guys do their daily route, it doesn't automatically like check off the site they get to. My staff both are Spanish and English is NOT their strong suit so when I explain to them to please make sure to hit the like button indicating they got to the site on their app each time, they don't really know what I'm talking about. So I manually set the routes status to complete at the end. I also don't like that if it is a business location, the business name doesn't come up itself, I have to name the site myself.

**What problems is RoadWarrior solving and how is that benefiting you?**

RoadWarrior is solving the route planning problem. Before, I'd have to find the sites manually and map them out myself and then create a list of getting to each site starting at the shop and returning to the shop. Now, it is much easier. I copy each route days route for the new ones for the next week, and I then verify each site, add or remove any new or old ones. (I run a portable toilet rental company.) I then optimize the route, I then assign which day it is for, and I then send the updated route to each guy. The old way would take up to 2 days. With RoadWarrior, it takes 3 - 5 hours to get a weeks worth of routes done for 2 drivers.

**Official Response from Margaret  Yager:**

> Hello Kait, thanks so much for taking the time to leave us a review and for providing your feedback. We appreciate it! We are thrilled that RoadWarrior has helped you save countless hours of your route planning process. We take careful note of user feedback for future updates, your comments have been passed along to the rest of our team! As always, feel free to reach out to our support team at support@roadwarrior.app if you have any questions! ~Margaret 

  ### 41. Fantastic routing app!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2024

**What do you like best about RoadWarrior?**

I have a route based business and do 40-50 stops a day. When I first started there was another routing website called optimap and life was good. It was free and I was able to enter unlimited stops and it would generate the best route. Then it became too expensive for them to maintain so it got shut down. After that I scoured the internet for a replacement but all the other sites were charging an arm and a leg. I started using mapquest but you can only add up to 26 stops and its not the easiest to use. Then I finally came across Road Warrior and have been extremely happy since the day I started using it, It is well worth the monthly fee for me. I love that I can save all my stops as favorites, copy and past routes from week to week, change routes up on the fly, etc. This app is fantastic!

**What do you dislike about RoadWarrior?**

Just having to pay since I was spoiled by free optimap when I first started my company

**What problems is RoadWarrior solving and how is that benefiting you?**

Setting up the best routes possible

**Official Response from Margaret  Yager:**

> Hello Jason, thank you so much for taking the time to leave us a review. We appreciate the support and are thrilled that we can help you out on the road with your routing needs. If you ever have any questions, reach out to our team at support@roadwarrior.app. Have a great route! 

  ### 42. Really Great route running but not that intuitive / user friendly

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2024

**What do you like best about RoadWarrior?**

When you're running a route, it's very easy to use with its ability to check in (check complete)  and automatically route you to the next location. And, you can use Waze or Google maps at your choice. Accurate maps as a result.

**What do you dislike about RoadWarrior?**

Not user friendly until you've learned it.  Difficult to learn how to load routes from spreadsheets and save them . Couldn't figure out how to save and I lost routes as a result. Menus are not intuitive. The word "save" does not appear anywhere on a menu, so I lost work. 

If you've completed a portion of a multi-day route And you want to review the completed locations in order, it loses the numbers on each Completed location icon.   I have to keep a written log in order to do that.

**What problems is RoadWarrior solving and how is that benefiting you?**

Efficiently plan and optimize routes

**Official Response from Margaret  Yager:**

> Hello, thank you for taking the time to leave us a review. We are happy to help you and your team with your routes. We appreciate the feedback regarding your user experience. We would love to discuss some of your concerns further - you can reach our team at support@roadwarrior.app. 

All routes and stops created in the web or mobile app will auto-save as you are creating them. The only way they will delete is if you choose to delete from the menu. If you reach out to us, we can take a look at your account and dig a little deeper on this. We also have some other options available for using the upload tool that may benefit your work flow! 

We hear you on the completed locations of the route. Thanks for the feedback on this. Feel free to reach out to us directly with any other questions, concerns, or feedback! 

  ### 43. Saves us so much time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenni R. | Client services manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 16, 2024

**What do you like best about RoadWarrior?**

Being able to copy and paste our list of stops right into an excel document and upload right to the site saves us so much time and effort!

**What do you dislike about RoadWarrior?**

My only complaint is you pay per username

**What problems is RoadWarrior solving and how is that benefiting you?**

We sometimes have 50+ stops on a route and this easily puts it in the most efficient order.

**Official Response from Margaret  Yager:**

> Hello, thanks so much for the review! We are happy that RoadWarrior helps you plan and save resources like time and effort. Let us know if you ever have any questions at support@roadwarrior.app. Thanks! ~Margaret 

  ### 44. Smooth sailing for work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris A. | Private Investigator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about RoadWarrior?**

As a Process Server, I love how this app calculates all of my servee's stops in a high quality manner, giving me options for beginning and ending, as well as appointments and detours along the way. Even when I worked in the Postal Service as a mailman, there would be addresses that didn't pop up on the maps or would be misleading; Roadwarrior, however, uses a special map sysetm for accurate properties in fine detail and easy finds. 
Could not recommend more-

**What do you dislike about RoadWarrior?**

I have not found a thing in the app I do not like.

**What problems is RoadWarrior solving and how is that benefiting you?**

Multiple stops & timing

**Official Response from Margaret  Yager:**

> Thanks so much for the high praise. We are thrilled to help you out on the road with your routing needs. If you ever have any questions, reach our team at support@roadwarrior.app. Thanks! 

  ### 45. The best routing available

**Rating:** 5.0/5.0 stars

**Reviewed by:** george a. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about RoadWarrior?**

RoadWarrior is simple,easy to paste all of my addresses and ends up with a very efficient route that actually makes sense!I have used several as a contractor since the early 90s.My routes are not huge as I just work when i want but also travel a bit and can input all stops for that as well!

**What do you dislike about RoadWarrior?**

Not excited about the visual and colors of the site but it works perfect.Updated streets could be added faster example,2 streets built in 2019 are not listed today,BUT that is pretty standard!

**What problems is RoadWarrior solving and how is that benefiting you?**

RoadWarrior keeps my daily flow efficient!I don't work much but time is money so no wasted wheel time is needed

**Official Response from Margaret  Yager:**

> We're happy to help out on the road! Thanks for taking the time to leave a rate and review and for your long time support. In regards to 2 streets that are not updated, if you could reach out to our team at support@roadwarrior.app with the missing address data, we can make correction reports to our mapping providers to get these updated ASAP! 


  ### 46. Highly recommend RoadWarrior as a routing service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan T. | Owner, coffee roaster, delivery driver, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2024

**What do you like best about RoadWarrior?**

Easy excel file uploads. Easy route transfers to other drivers.

**What do you dislike about RoadWarrior?**

Font sizes are not variable at the system level on iOS and it doesn't offer an Apple CarPlay app.

**What problems is RoadWarrior solving and how is that benefiting you?**

We use Road Warrior for route planning for bike delivery (and occasional car delivery) of a coffee subscription service.

**Official Response from Margaret  Yager:**

> Thanks for taking the time to leave a review! We are thrilled that RoadWarrior helps you with your bike and car coffee deliveries. We appreciate the support and feedback you have provided. Let us know if you have any other suggestions for improvement or questions at support@roadwarrior.app :) ~Margaret


  ### 47. Good concept, Clunky Design

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about RoadWarrior?**

I like that it plans the route out at a basic level

**What do you dislike about RoadWarrior?**

I wish we could overlap days as some routes might be able to combines with the locations are near each other. Don't like that I would have to have 2 subscriptions in order for the driver to have it on his phone. So we screen shot it and print the page. Basic plan shoudl come ith schedualer and 1 driver as a group and then add drivers from there. We do use this daily and have gotten used ot the clunkyness of it

**What problems is RoadWarrior solving and how is that benefiting you?**

Saves us from havint to hand write our daily pickup list

**Official Response from Margaret  Yager:**

> Hello, thank so much for taking the time to leave us a review and for your feedback. We take careful consideration from user feedback for future updates. Your comments have been passed along to the rest of our team to review. 

If you ever have any questions or concerns, please reach out to our team directly at support@roadwarrior.app. 

Thanks! ~Margaret 

  ### 48. it has become our working system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Biscottina B. | Amministratore, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2024

**What do you like best about RoadWarrior?**

very present and fast assistance. the program is intuitive, always improving. good

**What do you dislike about RoadWarrior?**

they didn't take some of my suggestions for improvement into consideration, but perhaps they will in the future

**What problems is RoadWarrior solving and how is that benefiting you?**

I can better organize the wheels for the delivery of daily newspapers

**Official Response from Margaret  Yager:**

> Hello, thanks so much for taking the time to leave us a review and for your support. We are happy to help you out with your routing needs. We understand the importance of considering customer suggestions for improvement and will continue to work on enhancing our program based on user input. Thanks! ~Margaret

  ### 49. Great platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bella S. | Delivery Driver, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2024

**What do you like best about RoadWarrior?**

I love how RoadWarrior helps make my delivery routes more efficient, saving me time and effort.

**What do you dislike about RoadWarrior?**

I don't have any issues with Road Warrior at the moment.

**What problems is RoadWarrior solving and how is that benefiting you?**

It helps me plan a route for my dinner delivery business.

**Official Response from Margaret  Yager:**

> Hello Bella, thanks so much for the high praise. We are thrilled to help you out with your routing needs for deliveries. If you ever have any questions, reach our team at support@roadwarrior.app. Thanks! ~Margaret 

  ### 50. Time Saving Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zoe N. | Purchasing, Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2024

**What do you like best about RoadWarrior?**

I love the integration with my phone. It is so flexible.

**What do you dislike about RoadWarrior?**

There is nothing to dislike. I love it!!

**What problems is RoadWarrior solving and how is that benefiting you?**

It is so easy to import 100 stops for my day. I can drop in and out of the route. I can access routes easily on my phone any time.

**Official Response from Margaret  Yager:**

> Hello Zoe, thanks so much for the review! We are happy to help you out with your routing needs specifically with the import tool. For the buttons not appearing for you, could you please reach out to our team at support@roadwarrior.app and provide details regarding if this occurs on the web app or the mobile app and which actions you are not seeing? Thanks! 



- [View RoadWarrior pricing details and edition comparison](https://www.g2.com/products/roadwarrior/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+23%3A11%3A50+-0500&secure%5Bsession_id%5D=ea0e3321-8884-4c72-a2d7-f46bad4e2fff&secure%5Btoken%5D=77f088c3b9cb67bd5f155a45f489454cad3edf5efb3051a6ff647801ec9e4e72&format=llm_user)

## RoadWarrior Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Optimization**
- Priorities
- Real Time
- Dynamic Routing

**Analytics**
- Vehicle Performance
- Driver Performance
- Cost

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Analytics**
- Performance
- Time & Costs
- Productivity

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Generative AI - Fleet Management**
- Text Summarization

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