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RoadWarrior Reviews & Product Details

RoadWarrior is a sophisticated route optimization tool designed to assist dispatchers and drivers in streamlining their logistics operations. This software solution addresses common challenges faced in transportation and delivery by providing features that enhance communication, improve efficiency, and facilitate real-time decision-making. With RoadWarrior, users can significantly reduce the time spent on route planning and management, allowing them to focus on delivering exceptional service. Targeted primarily at logistics companies, delivery services, and independent drivers, RoadWarrior is particularly beneficial for those managing multiple stops throughout the day. The tool is designed to accommodate the needs of both dispatchers who oversee operations and drivers who execute the routes. By integrating features such as real-time traffic updates and route optimization for up to 500 stops per day, RoadWarrior ensures that users can adapt to changing conditions and maintain an efficient workflow. One of the standout features of RoadWarrior is its mobile app, RoadWarrior Flex, which fosters clear communication between drivers and dispatchers. This app allows for seamless updates on driver progress and check-ins, ensuring that everyone involved in the delivery process remains informed. Additionally, the ability to upload FedEx and Ontrac manifests directly into the system simplifies the documentation process, saving time and reducing the likelihood of errors. The inclusion of Proof of Delivery functionality further enhances accountability and provides a reliable record of completed deliveries. The benefits of using RoadWarrior extend beyond mere route optimization. By leveraging real-time traffic data, users can make informed adjustments to their routes, minimizing delays and improving overall delivery times. The software's ability to handle a high volume of stops efficiently means that businesses can scale their operations without sacrificing service quality. Furthermore, the integration of driver check-ins and progress updates fosters a collaborative environment, allowing dispatchers to provide support and make necessary adjustments on the fly. In summary, RoadWarrior is a comprehensive route optimization solution that addresses the logistical challenges faced by dispatchers and drivers alike. By combining advanced features such as real-time traffic updates, mobile communication, and efficient route planning, it empowers users to enhance their operational efficiency and deliver superior service. Whether for a small delivery service or a larger logistics operation, RoadWarrior stands out as a valuable tool in the realm of transportation management.

Product Website

Seller

SYSTEM1

Discussions

RoadWarrior Community

Languages Supported

English

Product Description

RoadWarrior Flex is the best multi-stop route planning and dispatching software for teams and solo users looking to cut time on the road. Dispatchers access the RoadWarrior Flex web app to create, optimize, and dispatch routes to Drivers. Dispatchers can then track progress and update Routes throughout the day, as needed. Drivers can download the RoadWarrior app for free on Android and iOS devices, and log in with their Flex credentials to get their days done fast--without bulky hardware.

Overview by

Erik Pederson

Pricing

Pricing provided by RoadWarrior.

RoadWarrior Flex - Free Trial

Free Trial

1 Users Per Month

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RoadWarrior Integrations

(2)

Verified by RoadWarrior

RoadWarrior Media

RoadWarrior Demo - Save Time with Fast Routing

Plan, organize and optimize stops online in our powerful tool, RoadWarrior Flex. Seamlessly send routes to drivers' phones to accept and make changes on the fly.

RoadWarrior Route Planner.

RoadWarrior Flex Web Portal

RoadWarrior Delivery Drivers

RoadWarrior Proof of Delivery Add on Overview

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Jason H.

Digital Sales Consultant

Small-Business (50 or fewer emp.)

3/3/2025

"Long time user, from free to paid, and love it!"

5/5

What do you like best about RoadWarrior?

I've used Roadwarrior practically everyday for a number of different positions, from coordinating graphic locations at multiple banks, signage surveys, and in my current position as sales. I like that I can load 200 different stops, code them with icons and colors for on the fly info, and set my first stop to begin my day from. It automatically sets my best route and as a sales person, can help me see 10 to 15 customers a day, taking the guesswork out of where to go next. Customer Support is very helpful and fast to reply when you have questions. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

The most frustrating thing is the bulk route uploading system. Unless I am doing something wrong (which I admit is possible), the form I use requires you to separate the address number from the street address. It seems like not a big deal, but I have thousands of customers, and that takes a while to set up. I also don't like that routes go away on their own if you don't use them for a while, and you have to reactivate them. A nice feature would also be to reset the route, say if you visit 75% of your stops and want to reset the route, I haven't found a easy way to do that. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

When I started at my new position, I learned they were using Google Maps for their route planning with Pins. What makes RoadWarrior different is that after my first planned stop for the day, I don't even think about where I go next, I follow the route, and it forces me to go places I may have skipped for no good reason. Sometimes it's cold calls that I don't want to do, or problem customers I'd rather avoid, but what's important is that I'm in the area and they are next on the list, and I go anyway. With a program like Google Maps, you have to have a say in where you go next and you can skip over ones you don't feel like going to. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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Hello, thank you for the review and for the long time support. We appreciate it! For the bulk upload, we have another spreadsheet template that combines the building house number and street columns into one column saving time on those copy/paste actions to format with our guidelines. You can access the "Legacy" template on our help guide here: https://flexguide.roadwarrior.app/spreadsheet-uploads or reach out to our team at support@roadwarrior.app and we will send it over to you.

Thank you for your other feedback on archived routes. We will take this into consideration with future updates. Thanks! ~Margaret

Tracy H.

Office/Delivery manager

Small-Business (50 or fewer emp.)

4/25/2025

"Awesome experience"

5/5

What do you like best about RoadWarrior?

We use RoadWarrior in our flowershop. When our drivers have to go out with a lot of deliveries it really helps them get their deliveries done in a timely fashion. We also utilize extra help for Valentines Day and Mothers Day and I love that I can make the route for a driver and send it to their phone. I also have found a way to import addresses right into RoadWarrior to be able to make the trip even faster. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

I wish the billing cycle wasn't the 15th of the month. When we hire in a lot of extra drivers for Valentine's Day I have to make sure I get them off as a driver for the next day so I don't get charged for drivers that won't be driving. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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Hello, thank you so much for the review. We are so glad that RoadWarrior helps you and your team out, especially around Valentine's and Mother's Day! We definitely hear you on your billing cycle. If you reach out to support@roadwarrior.app and ask for Margaret, I will be happy to adjust your billing date so that it works better with your Valentine's Day work flow. Thanks!

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

4/15/2024

"Sales Trip Planning with Ease"

4.5/5

What do you like best about RoadWarrior?

I love the ability to route my Sales trips easily, saving favorite locations for future use. The optimization feature provides me with the best route for seeing all of my customers in the most time efficient manner, which is important to me as a salesperson. I am glad to have the ability to override the route as well and manipulate the route to meet my customers time-specific needs. Overall, it is a simplistic tool to use for route planning, and having the App on my phone makes it even easier to use with my Apple Carplay while i am actually out in the field. My team loves the ability to see where i am and when as well. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Roadwarrior could use a few improvements to make processes easier for sales people. For example, my routes often spread over the course of more than one day. I wish there were an option to check my last "stop" for the day as my hotel and make it an overnight. Currently, i have to calculate roughly how many minutes I will be at my hotel, up to 999, to try and arrange the following day's stops. It can be a bit time consuming of a feature. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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Hello, thanks so much for taking the time to leave a review and provide your feedback. We appreciate it. We want to address the issue mentioned with the stop address not matching up. If you could reach out to our team directly at support@roadwarrior.app and ask for Margaret, we can dive deeper into troubleshooting this for you. Thanks!

Jacy C.

Warehouse & Logistics Manager

Mid-Market (51-1000 emp.)

3/3/2025

"Road Warrior is a simple and effective routing software at a great price point."

4.5/5

What do you like best about RoadWarrior?

Road Warrior allows for easy route building and tracking with an easy to use interface that is great for both desktop and mobile. At the price point for a small business it is a great and valuable tool that was easy to introduce and keep using as our routes grew larger. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

The desktop version of Road Warrior can sometimes lag when trying to build routes. Location geotags can sometimes have duplicates which makes it hard to have proper "Favorites" linked. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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We're glad to hear that Road Warrior has been a valuable tool for your business and has improved efficiency and accuracy in your operations. We appreciate your input on the desktop version lag and location geotags, and we will work on improving these aspects of the software. Reach our team at support@roadwarrior.app with any other questions or concerns. Thanks! ~Margaret

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

2/24/2025

"Does what we need it to!"

4/5

What do you like best about RoadWarrior?

We tried using a different platform at first, but then we ran into the issues of not being able to set more than 10 stops. Once we found Road Warrior, it gave us exactly what we needed! It allows us to create multiple stops and see how long each route will take. Creating a "return" route is also very easy. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

The time of the route is always subject to change since Road Warrior likes to create optimal routes. Sometimes it goes the most ridiculous ways though and I don't know how accurate it is. We've also had issues with the software itself that we try to work with the support team to fix. Review collected by and hosted on G2.com.

What problems is RoadWarrior solving and how is that benefiting you?

They are quick to respond when assistance is needed. Not sure the problem is always easy to explain over email and there is no phone number to call. There is the option to schedule a video call but it's not primarily designed for that purpose. Would prefer to meet someone in person or speak over the phone. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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Thank you for sharing your experience with RoadWarrior. We're pleased to hear that it has been able to provide the functionality you need for setting multiple stops and creating return routes. We apologize for any inconvenience caused by the software issues. We will take your feedback into consideration as we continue to improve our services. We definitely want to resolve any issues with the app you may be having and I do understand difficulties explaining over email. The best way to schedule a call is through the scheduling link that I am sure was provided to you by our support team. Feel free to schedule a call and we can chat! Thanks ~Margaret

Nigel G.

Group Business System Support Administrator

Mid-Market (51-1000 emp.)

7/3/2024

"why i use Road warrior for drivers in logisitics to get around quicker"

4.5/5

What do you like best about RoadWarrior?

easy to use.

Quick to move stops between drivers

Easy for drivers to use.

Drivers want to use Road Warrior.

Easy to move jobs from driver to driver and see where the driver is up to Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

not being able to expand the map view / maximise it. would most like to be able to view multiple routes at once, on the same screen Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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Hi Nigel, thanks so much for taking the time to leave a review. We appreciate the support. We would love to discuss some of these features you would like to implement. Reach out to us at support@roadwarrior.app so we can chat! Thanks ~Margaret

Janina F.

CEO

Small-Business (50 or fewer emp.)

2/14/2025

"CEO"

5/5

What do you like best about RoadWarrior?

I am extremely happy with the customer service and the APP itself. It is priced a little higher, but it's totally worth it. You can assign orders to each person and restrict or allow flexibility. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

There's a limit of 200 stops and you can only optimize (route) a few times for 500 stops. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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Thank you for your positive feedback regarding our customer service and the app. We appreciate your understanding of the pricing and are glad to hear that you find the app worth it. We understand your concerns about the limitations and optimization restrictions, and we are continuously working to enhance our services based on user feedback. As always, you can reach our team at support@roadwarrior.app. Thanks! ~Margaret

Jake T.

fedex courier

Small-Business (50 or fewer emp.)

2/14/2025

"the best thing since sliced bread"

5/5

What do you like best about RoadWarrior?

i've been using road warriors for 7 years , i work for fedex express and use to work for fedex ground and it the only thing i use to get my job done Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

nothing i love everything about this app and team behind it Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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We're thrilled to hear that RoadWarrior has been such a valuable tool for you in your role at FedEx Express for the past 7 years. Thank you for your loyalty and for taking the time to share your positive experience!

Stephen M.

Utility Meter Reader

Small-Business (50 or fewer emp.)

3/3/2025

"Quick, but some of the routings don't make sense."

4/5

What do you like best about RoadWarrior?

Fast - I use it primarily to ensure I don't miss any stops. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Sometimes the routings are fine, and the order matches either how they were assigned, or how I would have done it. Other times, I find myself back-tracking, and/or going out of my way. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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Thank you for your feedback. We understand the importance of efficient routing. Our support team would love to take a look at your routes to provide further assistance. Reach us at support@roadwarrior.app. Thanks! ~Margaret

Verified User in Automotive

Small-Business (50 or fewer emp.)

3/11/2025

"Good App with room for improvement"

4/5

What do you like best about RoadWarrior?

RoadWarrior is a reliable route optimization app for planning multi-stop trips. It’s user-friendly, saves time, and offers useful customization options to fit your specific needs. However, it would be much better if it allowed routes with up to 500 stops and was more flexible with calculations. Overall, it’s good but has room to grow. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Instead of blocking route calculations after 500 stops within 24 hours, it should allow multiple recalculations throughout the day, especially for users with heavy workloads. Given the monthly cost, these improvements would make it a more valuable tool. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

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Thank you for your feedback! We appreciate your positive comments about RoadWarrior's reliability, user-friendliness, and customization options. We understand your desire for more flexibility with route calculations and the ability to handle more stops. We will definitely take your suggestions into consideration for future updates. Reach our team at support@roadwarrior.app with any other questions or suggestions. Thanks! ~Margaret