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Best Knowledge Base Software with Wiki Capabilities

Below are the top-rated Knowledge Base Software with Wiki capabilities, as verified by G2’s Research team. Real users have identified Wiki as an important function of Knowledge Base Software. Compare different products that offer this feature so you can decide which is best for your business needs.
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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2 Listings in Knowledge Base Available
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    G2 Score
Guru
(2,325)4.7 out of 5
4th Easiest To Use in Knowledge Base software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

    Users
    • Customer Service Representative
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
    • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
    • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Guru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    683
    Helpful
    383
    Comprehensive Information
    321
    Easy Access
    272
    Information Accuracy
    249
    Cons
    Inefficient Searching
    145
    Search Functionality
    136
    Inefficient Search
    128
    Search Functionality Issues
    128
    Inefficient Search Functionality
    115
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Guru features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 8.8
    9.0
    Other Integrations
    Average: 8.2
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Guru
    Company Website
    Year Founded
    2013
    HQ Location
    Philadelphia, PA
    Twitter
    @Guru_HQ
    4,297 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,033 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un

Users
  • Customer Service Representative
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features.
  • Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features.
  • Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
Guru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
683
Helpful
383
Comprehensive Information
321
Easy Access
272
Information Accuracy
249
Cons
Inefficient Searching
145
Search Functionality
136
Inefficient Search
128
Search Functionality Issues
128
Inefficient Search Functionality
115
View All Pros and Cons
Guru features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.8
9.0
Other Integrations
Average: 8.2
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Guru
Company Website
Year Founded
2013
HQ Location
Philadelphia, PA
Twitter
@Guru_HQ
4,297 Twitter followers
LinkedIn® Page
www.linkedin.com
2,033 employees on LinkedIn®
AllAnswered
(4)4.6 out of 5
Save to My Lists
Entry Level Price:$1 user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    All-In-One Knowledge Management System - Wiki + Q&A + Workflow + AI. AllAnswered supports modern Wiki pages for documentation and questions & answers for capturing team know-hows. The built-i

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 25% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AllAnswered features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AllAnswered
    HQ Location
    N/A
    Twitter
    @AllAnswered
    7 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

All-In-One Knowledge Management System - Wiki + Q&A + Workflow + AI. AllAnswered supports modern Wiki pages for documentation and questions & answers for capturing team know-hows. The built-i

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 25% Enterprise
AllAnswered features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
AllAnswered
HQ Location
N/A
Twitter
@AllAnswered
7 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Filters
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Market Segments
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Small Business
Mid Market
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Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Pricing
Product Functionality
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2 Listings in Knowledge Base Available
  • Sort By:
    G2 Score

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