Best Knowledge Base Software with Wiki Capabilities

How Many Knowledge Base Software Products Does G2 Track?

Total Products under this Category: 304

Category Stats (Oct 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Fluid Topics (+0.37%) - Among all products in this category, Fluid Topics recorded the largest rating increase compared to last month

Last updated: October 15, 2026

How Does G2 Rank Knowledge Base Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 103,500+ Authentic Reviews
  • 304+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Knowledge Base Software

G2 Grid® for Knowledge Base Software plotting products by satisfaction and market presence

Highlighted products: Slack, Notion, Confluence, ClickUp, Guru, Document360, IT Glue, and Workvivo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/knowledge-base-software/grids.json?focus%5B%5D=slack&focus%5B%5D=notion&focus%5B%5D=confluence&focus%5B%5D=clickup&focus%5B%5D=guru&focus%5B%5D=document360&focus%5B%5D=it-glue&focus%5B%5D=workvivo)

Guru

Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru unifies your company’s apps, chats, and docs into one governed knowledge layer, delivering cited, permission-aware answers, chat, and research across Slack, Teams, your browser, or even other AIs like ChatGPT and Claude. Every answer is grounded in verified knowledge, with built-in verification and lineage to ensure trust, compliance, and confidence at scale. Connect your knowledge. Access it everywhere. Build trust—automatically.

Average Rating: 4.7/5.0

Total Reviews: 2,273

How Do G2 Users Rate Guru?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.0/10)
  • Quality of Support: 9.4/10 (Category avg: 8.8/10)
  • Other Integrations: 9.0/10 (Category avg: 8.3/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Guru?

  • Seller: Guru
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Philadelphia, PA
  • Twitter: @Guru_HQ
    4,242 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,705 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Customer Success Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 59% Medium, 29% Large

What Do G2 Reviewers Say About Guru?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Guru, finding it simple to get answers through AI and keywords.
  • Users value Guru's quick, reliable answers and seamless integration into workflows, enhancing productivity and reducing confusion.
  • Users value the comprehensive information offered by Guru, enhancing knowledge management and team efficiency.
  • Users appreciate the easy access provided by Guru, seamlessly integrating into daily workflows without disrupting tasks.
  • Users value Guru for its accurate and reliable information that enhances workflow efficiency during live interactions.
Cons
  • Users experience search functionality issues with Guru, including slow results and ineffective keyword recognition.
  • Users experience inefficient search when managing extensive content, making it challenging to find relevant information quickly.
  • Users experience search functionality issues, with slow results and ineffective keyword recognition affecting their efficiency.
  • Users find the inefficient searching in Guru frustrating, as it often results in generic answers for technical queries.
  • Users often face organizational challenges with Guru, especially in managing large collections and slow search results.

What Are Recent G2 Reviews of Guru?

What Are G2 Users Discussing About Guru?

AllAnswered

All-In-One Knowledge Management System - Wiki + Q&A + Workflow + AI. AllAnswered supports modern Wiki pages for documentation and questions & answers for capturing team know-hows. The built-in workflow and AI assistant help keep your knowledge base up-to-date. AllAnswered is best suited for technology companies in fast-changing industries and markets. Our customers include engineering teams, technical support, marketing, sales, human resources - from startups, small businesses to fortune 500 companies. AllAnswered - Your Team's Collective Brain!

Average Rating: 4.6/5.0

Total Reviews: 4

Who Is the Company Behind AllAnswered?

  • Seller: AllAnswered
  • HQ Location: N/A
  • Twitter: @AllAnswered
    7 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 25% Medium

What Are Recent G2 Reviews of AllAnswered?

What Are G2 Users Discussing About AllAnswered?