Best Insurance Claims Management Systems - Page 2

How Many Insurance Claims Management Software Products Does G2 Track?

Total Products under this Category: 250

Category Stats (Nov 2026)

  • Average Rating: 4.39/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Riskonnect Insurable Risk (+1.27%) - Among all products in this category, Riskonnect Insurable Risk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Insurance Claims Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 900+ Authentic Reviews
  • 250+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Insurance Claims Management Software

G2 Grid® for Insurance Claims Management Software plotting products by satisfaction and market presence

Highlighted products: Guidewire ClaimCenter, Origami Risk, Claimable, A1 Tracker, MEDNEXT, Aclaimant, Guidewire InsuranceSuite, and BriteCore.

Underlying data: [Grid® JSON](https://www.g2.com/categories/insurance-claims-management/grids.json?focus%5B%5D=guidewire-claimcenter&focus%5B%5D=origami-risk-origami-risk&focus%5B%5D=claimable&focus%5B%5D=a1-tracker&focus%5B%5D=mednext&focus%5B%5D=aclaimant&focus%5B%5D=guidewire-insurancesuite&focus%5B%5D=britecore)

FileTrac Evolve

FileTrac Evolve is an advanced, web-based claims management system crafted for adjusters, MGAs, TPAs, and insurance entities of every size. It offers a comprehensive suite of tools to manage the claims' lifecycle from initiation to archiving. This includes streamlined data entry, effortless multimedia upload capabilities, and robust internal and external communication channels. Adjusters can accurately log time and expenses, which integrates directly into a sophisticated invoicing system, and the adjuster payout module provides customizable financial management.

Average Rating: 4.3/5.0

Total Reviews: 12

How Do G2 Users Rate FileTrac Evolve?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.7/10)
  • Ease of Use: 8.6/10 (Category avg: 8.9/10)
  • Quality of Support: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind FileTrac Evolve?

Who Uses This Product?

  • Top Industries: Insurance
  • Company Size: 50% Small, 42% Medium

What Do G2 Reviewers Say About FileTrac Evolve?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation features of FileTrac Evolve, streamlining tasks and enhancing efficiency in claims processing.
  • Users appreciate the efficient claims management of FileTrac Evolve, citing time-saving templates and automated reporting features.
  • Users find the email integration in FileTrac Evolve invaluable for streamlining communication and automating report generation.
  • Users commend the reporting capabilities of FileTrac Evolve, streamlining processes and enhancing productivity through automation.
  • Users value the time-saving templates and automation features in FileTrac Evolve, enhancing efficiency in managing claims.
Cons
  • Users find the learning curve steep when setting up FileTrac Evolve, making initial use time-consuming.
  • Users find the initial interface tricky, leading to a time-consuming setup process despite increased productivity later.

What Are Recent G2 Reviews of FileTrac Evolve?

What Are G2 Users Discussing About FileTrac Evolve?

CaseworksPro

Web based P&C Claims Administration System supporting a wide range of claim processing requirements. TPA, SIR Entities, Risk Managers. Client-centric workflow, Email integration, Messaging and Alerts, Shared Calendar, Litigation Support, Document Management - store any format including MP3 and DVD, Form Letters, Stat Reporting, Robust Transaction Processing - Reserving, Payment/Check Issuance and Recoveries.

Average Rating: 4.6/5.0

Total Reviews: 7

How Do G2 Users Rate CaseworksPro?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.7/10)
  • Ease of Admin: 9.2/10 (Category avg: 8.7/10)
  • Ease of Use: 8.0/10 (Category avg: 8.9/10)
  • Quality of Support: 9.7/10 (Category avg: 8.5/10)

Who Is the Company Behind CaseworksPro?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Large

What Are Recent G2 Reviews of CaseworksPro?

What Are G2 Users Discussing About CaseworksPro?

ClaimXperience

ClaimXperience is a cloud-based collaboration platform that transforms how carriers and policyholders navigate claims together. Live video collaboration, self-service personal property inventory, and AI-powered receipt categorization and transcription enable remote inspections, faster cycle times, and reduced handling costs.

Average Rating: 4.3/5.0

Total Reviews: 6

How Do G2 Users Rate ClaimXperience?

  • Ease of Use: 9.0/10 (Category avg: 8.9/10)
  • Quality of Support: 7.9/10 (Category avg: 8.5/10)

Who Is the Company Behind ClaimXperience?

  • Seller: Verisk
  • Year Founded: 1971
  • HQ Location: Jersey City, NJ
  • LinkedIn® Page: www.linkedin.com
    5,890 employees on LinkedIn®
  • Ownership: NASDAQ: VRSK

Who Uses This Product?

  • Company Size: 67% Large, 33% Small

What Are Recent G2 Reviews of ClaimXperience?

What Are G2 Users Discussing About ClaimXperience?

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daisyBill

daisyBill is medical billing software specifically for workers’ comp treatment and services. daisyBill instantly calculates fee schedule reimbursements and submits clean, compliant bills directly to clearinghouses and payers through our network of EDI connections. The result is fast, accurate payment and easier workers' comp revenue management. Our software minimizes billing friction, administrative headaches, and "lost" bills and supporting documents. From fee schedule calculators to fully managed medical billing services, daisyBill delivers everything providers need to navigate workers’ comp with ease. Our software automatically tracks every bill and response and alerts staff when action is required. Built-in payment accuracy checks flag underpayments and denials, helping providers appeal quickly and increase revenue. With 30-second appeals, practices recover millions each year from improper denials and reductions. Plus, account analytics and reports offer complete visibility into your revenue flow, identifying bottlenecks and payers with patterns of improper denials or reductions. Every transaction is logged, timestamped, and easy to filter and analyze for actionable insights. Why healthcare providers choose daisyBill: - Fast reimbursement (<10 days on average) - Simple, one-click appeals - Instant fee schedule calculations - End-to-end bill tracking - Flexible support: use in-house billing teams or outsource with daisyCollect - Integration with existing systems - Live support from a staff invested in improving the workers' comp system daisyBill reduces administrative friction while maximizing reimbursement, so providers can spend less time on billing and more time helping patients. With hands-on onboarding from our team, your office can get set up and begin billing in a matter of weeks.

Average Rating: 4.9/5.0

Total Reviews: 6

How Do G2 Users Rate daisyBill?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.7/10)
  • Ease of Use: 10.0/10 (Category avg: 8.9/10)
  • Quality of Support: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind daisyBill?

Who Uses This Product?

  • Company Size: 63% Medium, 38% Small

What Do G2 Reviewers Say About daisyBill?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support from daisyBill, highlighting responsiveness and thorough onboarding assistance.
  • Users appreciate the ease of use of daisyBill, highlighting its intuitive setup and effective automation features.
  • Users love the easy setup and automation in daisyBill, appreciating efficient updates and excellent customer support.
  • Users appreciate the automation feature that efficiently assigns tasks and enhances usability with each update.
  • Users appreciate the efficiency of automation in daisyBill, making task management easier and more streamlined.
Cons
  • Users find that daisyBill’s data management can create extra tasks due to mismatched payment amounts from insurers.
  • Users find that daisyBill's payment recognition issues complicate data management and create unnecessary tasks in billing.
  • Users find the inefficient processes of daisyBill add unnecessary tasks due to discrepancies in payment recognition.

What Are Recent G2 Reviews of daisyBill?

What Are G2 Users Discussing About daisyBill?

RISKMASTER

CSCs RISKMASTER Accelerator claims software for carriers gives P&C claims professionals.

Average Rating: 3.6/5.0

Total Reviews: 6

How Do G2 Users Rate RISKMASTER?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 5.8/10 (Category avg: 8.7/10)
  • Ease of Use: 7.5/10 (Category avg: 8.9/10)
  • Quality of Support: 4.2/10 (Category avg: 8.5/10)

Who Is the Company Behind RISKMASTER?

  • Seller: DXC Technology Company
  • Year Founded: 2017
  • HQ Location: Ashburn, Virginia
  • LinkedIn® Page: www.linkedin.com
    90,657 employees on LinkedIn®
  • Ownership: NYSE: DXC
  • Total Revenue (USD mm): $177

Who Uses This Product?

  • Company Size: 33% Medium, 33% Large

What Are Recent G2 Reviews of RISKMASTER?

What Are G2 Users Discussing About RISKMASTER?

VCA Software

With a claims engine as its core, VCA Software (formerly known as Virtual Claims Adjuster) is a global SaaS platform focused on improving policyholder satisfaction and retention, while providing a next-generation ecosystem to improve intelligence and function for all stakeholders from insurance carriers to third party administrators, brokers, independent adjusters, captives and self-insured companies. The VCA platform simplifies and humanizes the claims journey – ultimately creating more customer lifetime value.

Average Rating: 4.4/5.0

Total Reviews: 6

How Do G2 Users Rate VCA Software?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 8.7/10)
  • Ease of Admin: 8.3/10 (Category avg: 8.7/10)
  • Ease of Use: 8.3/10 (Category avg: 8.9/10)
  • Quality of Support: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind VCA Software?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Large

What Are Recent G2 Reviews of VCA Software?

What Are G2 Users Discussing About VCA Software?

ClaimDeck

ClaimDeck is a litigation management and collaboration platform built for insurance carriers, claims professionals, and defense counsel. Its purpose is to centralize case activity, reduce reliance on email, and provide structured, real-time visibility into litigation.

Average Rating: 5.0/5.0

Total Reviews: 5

How Do G2 Users Rate ClaimDeck?

  • Ease of Use: 9.7/10 (Category avg: 8.9/10)
  • Quality of Support: 9.6/10 (Category avg: 8.5/10)

Who Is the Company Behind ClaimDeck?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About ClaimDeck?

AI-generated summary from verified user reviews

Pros
  • Users find ClaimDeck to be an excellent CRM for insurance litigation and risk management needs.
  • Users appreciate the comprehensive information provided by ClaimDeck, enhancing collaboration and ensuring alignment on case strategies.
  • Users value the seamless collaboration features in ClaimDeck, enhancing transparency and alignment among legal professionals.
  • Users value the ease of access to case details on ClaimDeck, enhancing their overall experience.
  • Users find ClaimDeck's interface easy to use, simplifying reporting, case status setup, and budgeting efficiently.
Cons
  • Users feel that ClaimDeck's limited customization restricts adaptation to carrier-specific report templates effectively.
  • Users face login issues with ClaimDeck, being unexpectedly logged out and losing unsaved progress.
  • Users experience slow performance with the search bar, causing delays in processing their search queries.

What Are Recent G2 Reviews of ClaimDeck?

DataCare

DataCare provides software solutions for the workers' compensation industry to better manage medical treatment and billing. Their Medical Process Manager and UR platforms help integrate a medical aspect to the claims workflow and expedite the communication process between the URO and requesting physician.

Average Rating: 4.0/5.0

Total Reviews: 5

How Do G2 Users Rate DataCare?

  • Has the product been a good partner in doing business?: 7.5/10 (Category avg: 8.7/10)
  • Ease of Admin: 6.7/10 (Category avg: 8.7/10)
  • Ease of Use: 7.8/10 (Category avg: 8.9/10)
  • Quality of Support: 7.2/10 (Category avg: 8.5/10)

Who Is the Company Behind DataCare?

  • Seller: DataCare
  • Year Founded: 2003
  • HQ Location: San Jose, US
  • LinkedIn® Page: www.linkedin.com
    75 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Medium, 20% Large

What Are Recent G2 Reviews of DataCare?

What Are G2 Users Discussing About DataCare?

ClaimSuite

Web-based system for loss adjusters, in-house claims, brokers, captives, and claims management companies.

Average Rating: 4.9/5.0

Total Reviews: 4

How Do G2 Users Rate ClaimSuite?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 8.3/10 (Category avg: 8.7/10)
  • Ease of Use: 8.9/10 (Category avg: 8.9/10)
  • Quality of Support: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ClaimSuite?

Who Uses This Product?

  • Company Size: 50% Large, 25% Medium

What Are Recent G2 Reviews of ClaimSuite?

What Are G2 Users Discussing About ClaimSuite?

Guidewire InsuranceNow

Meet InsuranceNow, a core insurance platform purpose-built for regional and super-regional U.S. P&C insurers and MGAs. With insurance-grade AI embedded at its core, InsuranceNow delivers expert guidance, institutional knowledge, and intelligent workflow automation so every user can launch faster, decide smarter, and grow with confidence.

Average Rating: 3.9/5.0

Total Reviews: 7

How Do G2 Users Rate Guidewire InsuranceNow?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.7/10)
  • Ease of Admin: 6.7/10 (Category avg: 8.7/10)
  • Ease of Use: 7.9/10 (Category avg: 8.9/10)
  • Quality of Support: 7.6/10 (Category avg: 8.5/10)

Who Is the Company Behind Guidewire InsuranceNow?

  • Seller: Guidewire
  • Year Founded: 2001
  • HQ Location: San Mateo, California
  • LinkedIn® Page: www.linkedin.com
    4,413 employees on LinkedIn®
  • Ownership: NYSE: GWRE
  • Total Revenue (USD mm): $742

Who Uses This Product?

  • Company Size: 71% Medium, 14% Small

What Do G2 Reviewers Say About Guidewire InsuranceNow?

AI-generated summary from verified user reviews

Pros
  • Users find the comprehensive information in Guidewire InsuranceNow makes managing all insurance processes simpler and more efficient.
  • Users appreciate the simplicity of insurance management in Guidewire InsuranceNow, benefiting from an all-in-one solution.
  • Users appreciate the ease of managing policies with InsuranceNow, streamlining updates and keeping all processes in one system.
  • Users appreciate the ease of use in Guidewire InsuranceNow for managing insurance updates and documentation effortlessly.
  • Users find the centralization of Guidewire InsuranceNow beneficial for comprehensive management and training efficiency.
Cons
  • Users struggle with policy management complexities, especially in billing and customer service portal functionality.
  • Users find accounting difficulties with InsuranceNow, particularly in managing complex policy billing and correspondence changes.
  • Users struggle with complex implementation of billing and correspondence management, causing challenges when making necessary changes.
  • Users face challenges with complex policy billing and correspondence management, making implementation of changes difficult and risky.
  • Users struggle with the inability to manage the Customer Service portal, complicating assistance for insured users.

What Are Recent G2 Reviews of Guidewire InsuranceNow?

ClaimsGateway

ClaimsGateway: Intelligent Claims Management Software ClaimsGateway is a claims management software platform designed to automate and streamline the claims process for businesses, insurance providers, and risk management professionals. It integrates with existing workflows to improve efficiency, compliance, and decision-making while reducing manual administration. ClaimsGateway is used across multiple industries, including insurance, corporate risk management, and workplace health and safety. The platform is designed for: - Insurers & Brokers: Automate claims processing, improve risk assessment, and enhance policyholder experience. - Self-Insured Organisations: Manage workers' compensation and liability claims efficiently. - Third-Party Administrators (TPAs): Centralise claim handling and reporting for multiple clients. ClaimsGateway provides a range of features that support claims processing, compliance, and data-driven decision-making, including: - Automated Claims Workflows: Customisable workflows to streamline approvals and documentation. - AI-Powered Processing: Intelligent automation reduces manual handling and improves accuracy. - Real-Time Analytics & Reporting: Provides actionable insights for risk assessment and cost control. - Regulatory Compliance Tools: Helps businesses adhere to industry regulations and reporting requirements. - Secure Cloud-Based System: Ensures data integrity, accessibility, and protection against security risks. By modernising claims management, ClaimsGateway helps organisations: - Reduce claim processing times through automation and smart workflows. - Minimise administrative costs by eliminating manual data entry and paperwork. - Improve transparency with real-time tracking and reporting. - Enhance collaboration between insurers, brokers, and claimants. - Ensure compliance with legal and industry standards. As a scalable claims automation platform, ClaimsGateway enables businesses to handle claims efficiently, reduce costs, and optimise operational workflows.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate ClaimsGateway?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.7/10)
  • Ease of Use: 10.0/10 (Category avg: 8.9/10)
  • Quality of Support: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ClaimsGateway?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Do G2 Reviewers Say About ClaimsGateway?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation of ClaimsGateway, significantly reducing claims processing time from days to hours.
  • Users commend the efficient claims management of ClaimsGateway, significantly speeding up the claims processing timeline.
  • Users appreciate the simple and intuitive interface of ClaimsGateway, making training new team members quicker and easier.
  • Users commend process improvement in ClaimsGateway, transforming claims processing from days to hours effectively.
  • Users value the reporting and analytics tools for gaining deep insights into claims and operational efficiencies.

What Are Recent G2 Reviews of ClaimsGateway?

Cloud Claims

APP Tech pioneered the incident-based approach to claims and risk management. Since 2003, we’ve delivered integrated technology solutions to hundreds of customers across North America — to improve claims-management efficiency and scalability, increase visibility, shorten response times, lower premiums, and prevent risk events. Cloud Claims by APP Tech is an integrated solution that is highly configurable, with actionable reports to guide decision-making and a friendly UI so you can get work done faster and more confidently. Cloud Claims runs in the cloud, so there’s minimal IT burden and no installation required — just simple configuration, effortless system upgrades, best-in-class security, and the ability to scale quickly. We’re proud of our 100 percent implementation-success rate and excellent customer-retention rate, a result of our commitment to understanding our clients’ needs and rolling out solutions that work for them.

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Cloud Claims?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.7/10)
  • Ease of Admin: 10.0/10 (Category avg: 8.7/10)
  • Ease of Use: 10.0/10 (Category avg: 8.9/10)
  • Quality of Support: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Cloud Claims?

  • Seller: APP Tech
  • Year Founded: 2003
  • HQ Location: Norwalk, US
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Do G2 Reviewers Say About Cloud Claims?

AI-generated summary from verified user reviews

Pros
  • Users value the flexibility of the reporting feature, enhancing task management and overall user experience with easy access.
  • Users find the activities feature extremely useful, allowing effective task tracking and assignment with excellent reporting.
  • Users value the excellent customer service of Cloud Claims, enhancing their experience with easy task management and reporting.
  • Users praise the ease of use of Cloud Claims, highlighting its flexibility in reporting features.
  • Users find the task tracking feature invaluable for efficiently managing and assigning tasks, enhancing their productivity.

What Are Recent G2 Reviews of Cloud Claims?

ClaimControl

ClaimControl is a cloud-hosted claims, incident, contractual and insurance risk management software solution. We have created a management system that feeds into your business and works from anywhere. Built, from the ground up, this advanced cloud-based system can assist with: Managing the claims workflow Identifying root cause Subcontractor/3rd party performance management Automated diary workflow Escalation of tasks

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate ClaimControl?

  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Quality of Support: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind ClaimControl?

Who Uses This Product?

  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of ClaimControl?

What Are G2 Users Discussing About ClaimControl?

ClaimCore

ClaimCore is powered by the EIS Platform which comes with a full range of common business services and tools that increase business velocity in every phase of the claim cycle.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate ClaimCore?

  • Ease of Use: 9.2/10 (Category avg: 8.9/10)
  • Quality of Support: 9.2/10 (Category avg: 8.5/10)

Who Is the Company Behind ClaimCore?

  • Seller: EIS Group
  • Year Founded: 2008
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    952 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of ClaimCore?

What Are G2 Users Discussing About ClaimCore?

FINEOS Claims

FINEOS Claims is a best in class, customer-centric, web-based claims processing software solution.

Average Rating: 4.3/5.0

Total Reviews: 2

Who Is the Company Behind FINEOS Claims?

  • Seller: FINEOS
  • Year Founded: 1993
  • HQ Location: Dublin, IE
  • LinkedIn® Page: www.linkedin.com
    850 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of FINEOS Claims?

What Are G2 Users Discussing About FINEOS Claims?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 3, 2024