--- title: Cloud Claims Reviews meta_title: 'Cloud Claims Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Cloud Claims works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 3 scale: '5' date_modified: '2026-06-30' parent_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Cloud Claims Reviews **Vendor:** APP Tech **Category:** [Insurance Claims Management Software](https://www.g2.com/categories/insurance-claims-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 3 ## About Cloud Claims APP Tech pioneered the incident-based approach to claims and risk management. Since 2003, we’ve delivered integrated technology solutions to hundreds of customers across North America — to improve claims-management efficiency and scalability, increase visibility, shorten response times, lower premiums, and prevent risk events. Cloud Claims by APP Tech is an integrated solution that is highly configurable, with actionable reports to guide decision-making and a friendly UI so you can get work done faster and more confidently. Cloud Claims runs in the cloud, so there’s minimal IT burden and no installation required — just simple configuration, effortless system upgrades, best-in-class security, and the ability to scale quickly. We’re proud of our 100 percent implementation-success rate and excellent customer-retention rate, a result of our commitment to understanding our clients’ needs and rolling out solutions that work for them. ## Cloud Claims Pros & Cons **What users like:** - Users value the **flexibility of the reporting feature** , finding it easy for task tracking and assignments. (2 reviews) - Users value the **Activities Management feature** for its task tracking and reporting capabilities, complemented by superb customer service. (1 reviews) - Users highlight the **excellent customer service** of Cloud Claims, enhancing their experience with effective support. (1 reviews) - Users find Cloud Claims to be **very easy to use** , especially appreciating its flexible reporting feature. (1 reviews) - Users find the **activities feature** invaluable for tracking and assigning tasks, enhancing reporting efficiency. (1 reviews) ## Cloud Claims Reviews ### 1. Cloud Claims is not just a tool, it's the engine that keeps everything moving forward. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Cloud Claims?** Cloud Claims reporting is instrumental for identifying overdue tasks, identifying trends, and pointing out root causes. I like how customizable the platform is and how responsive the support staff has been since day one. **What do you dislike about Cloud Claims?** There really is no downside to using Cloud Claims. **What problems is Cloud Claims solving and how is that benefiting you?** Cloud Claims has redefined how we handle incidents and claims. We no longer use antiquated methods for tracking incidents. We also have the ability to share pertinent information with other internal departments through the use of an API. This has significantly reduced the need for email status updates. ### 2. Exactly what we needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Molly H. | CRO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Cloud Claims?** Activities feature is very useful - we now have the ability to track and assign tasks for completion. Easy reporting and excellent customer service! **What do you dislike about Cloud Claims?** I wish somehow we were able to create profiles for Divisions (we use this for customer name) it would be helpful if there was a profile page for each Customer where we could see all the standard info, along with incidents associated with that customer. This has not caused any issues but it might be beneficial! **What problems is Cloud Claims solving and how is that benefiting you?** Helps us keep track of incidents our customers' employees are involved in. ### 3. Cloud Claims is revolutionary compared to what I was used to. **Rating:** 5.0/5.0 stars **Reviewed by:** Mysti D. | Claims and Risk Management Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Cloud Claims?** Very easy to use. The flexibility of the reporting feature. **What do you dislike about Cloud Claims?** I wished I could make the incident view my default view instead of the dashboard. **What problems is Cloud Claims solving and how is that benefiting you?** In my previous organization, we used Excel to track claims. With Cloud Claims, I can easily track outstanding claims and their related costs. Additionally, the ability to centrally store contact information for our employees, track incident notes, and record all documents related to an incident is a great advantage. - [View Cloud Claims pricing details and edition comparison](https://www.g2.com/products/cloud-claims/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-03+14%3A12%3A10+-0500&secure%5Bsession_id%5D=c82dd3ff-d180-4072-87a8-95bf3d34bbc1&secure%5Btoken%5D=26a1fe893bf1e600101716cca3acc187d69668b915b05d36a237c2aa6a0a076a&format=llm_user) ## Cloud Claims Features **Claims Submission - Insurance Claims Management** - Document Uploads - Online Claims Forms **Claims Processing - Insurance Claims Management** - Automated Workflow Management - Task Assignment - Case Collaboration **Claims Tracking - Insurance Claims Management** - Claim History - Real-Time Claim Tracking **Claims Settlement- Insurance Claims Management** - Automated Claim Settlement - Payment Processing Integration - Claims Settlement Calculator **Risk Management - Insurance Claims Management** - Fraud detection - Risk Scoring **Analytics and reporting - Insurance Claims Management** - Claim Data Insights - Analytics Dashboards ## Top Cloud Claims Alternatives - [Riskonnect Claims Management](https://www.g2.com/products/riskonnect-claims-management/reviews) - 4.1/5.0 (41 reviews) - [Guidewire ClaimCenter](https://www.g2.com/products/guidewire-claimcenter/reviews) - 4.5/5.0 (41 reviews) - [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) - 4.4/5.0 (36 reviews)