Activities feature is very useful - we now have the ability to track and assign tasks for completion. Easy reporting and excellent customer service! Review collected by and hosted on G2.com.

I wish somehow we were able to create profiles for Divisions (we use this for customer name) it would be helpful if there was a profile page for each Customer where we could see all the standard info, along with incidents associated with that customer. This has not caused any issues but it might be beneficial! Review collected by and hosted on G2.com.